Title: Emirates Park Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emirates Park Resort Escape to a serene retreat where wild beauty meets luxurious comfort. Enjoy refreshing drinks by the pool or indulge in local flavors. ![Poolside bar](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/9be83fe0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/5cb76430.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/16436570.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LED TV with satellite channels, TV](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/d6869c16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/06d9efe3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Al Bahyah, Emirates Park Resort is an upscale family-friendly haven. Enjoy game and wildlife viewing, poolside drinks at the bar, or relax in the garden with WiFi connectivity. Savor Middle Eastern cuisine at Resort Restaurant and explore 3 coffee shops/cafes on site. 8.0 Very good ## Popular amenities - Bar - Pool - Room service - Breakfast available - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8411967&PinnedHotelID=8411967&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/f7110fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ghazelle Room - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/3c27ff92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Chalet (Double or Twin Room ) 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LED TV - 323 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/3c27ff92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Giraffe Arena Chalet ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Refrigerator LED TV - 646 sq ft - 1 bedroom - Park view - Sleeps 3 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/22559846.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Pool Access ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Separate bedroom Blackout drapes/curtains Bathrobes - 323 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/22559846.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Separate bedroom Blackout drapes/curtains Bathrobes - 323 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/29a67c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Chalet - Sleeps 2 ### Ghazelle Room ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Separate bedroom Blackout drapes/curtains Bathrobes Rainfall showerhead - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### Waterfall Suite ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator LED TV Separate bedroom Blackout drapes/curtains Bathrobes - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Bed ![Shower, rainfall showerhead, free toiletries, hair dryer](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/1c2cbeb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - Sleeps 2 ### Premium Room With Pool Access - Sleeps 2 ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8420000/8412000/8411967/bfc30a33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Waterfall Suite - Sleeps 2 ## You may also like Ad ![9 restaurants, lunch, dinner, brunch served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAbu-Dhabi-Hotels-Emirates-Park-Resort.h8411967.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAbu-Dhabi-Hotels-Emirates-Park-Resort.h8411967.Hotel-Information) ## About the area Located in Al Bahyah neighborhood, Emirates Park Resort is connected to a shopping center. Yas Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ferrari World and Warner Bros. World Abu Dhabi. Traveling with kids? Make time for Yas Waterworld, or check out an event or a game at Yas Marina Circuit. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like horse riding nearby. [Visit our Abu Dhabi travel guide](https://www.expedia.ca/Abu-Dhabi.dx453) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.54537%2C54.67350&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1Zl5cPwdXUL3T_YcawHIToH0eNQ=) 12 St. Al Bahia, Al Shahama, Abu Dhabi, 111026 ### What's nearby - Emirates Park Zoo - 1 min walk - 0.0 km - Shahama F1 Assembly Point - 18 min walk - 1.5 km - Warner Bros. World Abu Dhabi - 10 min drive - 15.8 km - Ferrari World - 11 min drive - 14.5 km - Al Raha Beach - 15 min drive - 8.9 km ### Getting around - Abu Dhabi Intl. Airport (AUH) - 16 min drive ### Restaurants - ‪Graffiti Burger - ‬5 min drive - ‪Low Calories Restaurant - ‬5 min drive - ‪Forty Fruity - ‬5 min drive - ‪Hardee's - ‬4 min drive - ‪Legacy Coffee - ‬3 min walk ## About this property ### Emirates Park Resort Family-friendly hotel located in Al Bahyah Take advantage of game and wildlife viewing, a poolside bar, and a terrace at Emirates Park Resort. The on-site Middle Eastern cuisine buffet restaurant, Resort Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with 3 coffee shops/cafes and a garden. You'll also enjoy perks such as: - 2 outdoor pools - Free self parking and valet parking - English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Babysitting (surcharge), luggage storage, and multilingual staff Room features All 83 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers and free toiletries - 32-inch LED TVs with satellite channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Royal Suite, Balcony, Sea View](https://images.trvl-media.com/lodging/104000000/103090000/103085400/103085344/d730c831.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchid Overnight Superyacht Yas Island - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 11 reviews CA $236 CA $266 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=103085344&PinnedHotelID=103085344&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2880000/2878900/2878880/0a4583fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Abu Dhabi Yas Island Yas Island - On private beach - Pool - Spa - Pet-friendly 8.4 Very good 861 reviews CA $334 CA $413 total includes taxes & fees Oct 11 - 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Free self parking on site - Free valet parking on site ### Food and drink - Daily English breakfast available 7:00 AM to 10:30 AM for a fee: AED 58 for adults and AED 30 for children - 3 coffee shops/cafes - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Resort Restaurant ### Things to do - 2 outdoor pools - Arcade/game room - Billiards/pool table - Game viewing - Playground - TV in common areas ### Family friendly - 2 outdoor pools - Arcade/game room - Babysitting (surcharge) - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 24-hour business center - Computer station - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch LED TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AED 120.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately AED 58 for adults and AED 30.00 for children - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: AED 120.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Emirates Park Al Rahba Emirates Park Resort Al Rahba Emirates Park Resort Abu Dhabi Emirates Park Resort Emirates Park Abu Dhabi Emirates Park Emirates Park Resort Hotel Emirates Park Resort Abu Dhabi Emirates Park Resort Hotel Abu Dhabi ## Frequently asked questions ### Does Emirates Park Resort have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Emirates Park Resort? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Emirates Park Resort on Oct 26, 2025 start from CA $143.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Abu-Dhabi-Hotels-Emirates-Park-Resort.h8411967.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Emirates Park Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Emirates Park Resort? > Self parking and valet parking are free at this property. ### What time is check-in at Emirates Park Resort? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Emirates Park Resort? > Check-out is at noon. Late check-out is available for a fee. ### Does Emirates Park Resort provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Emirates Park Resort located? > This family-friendly Abu Dhabi hotel is located near the airport, 1 mi (1.6 km) from Shahama F1 Assembly Point, and within 9 mi (15 km) of Ferrari World and Yas Kartzone. Al Raha Beach and Yas Mall are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Emirates Park Resort Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 31 8 - Good 26 6 - Okay 14 4 - Poor 4 2 - Terrible 3 ### 7.8/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Amenities ### 7.4/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Ram Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly staff, wish I had time to explore the place ##### Ram Stayed 1 night in May 2025 ### 10/10 Excellent #### Mahitab Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel surrounded with the zoo which was the main highlight of the trip, it has a small pool, and not many dinning options but the one available the food is great ##### Mahitab Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Swapnil Jun 26, 2025 Liked: Property conditions & facilities, room comfort #### Great time spent with animals. Pest control could have been improved inside and outside the room. Ants in the Bedroom and lizards, honeybees outside the room. ##### Swapnil Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### DENNIS Sep 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very spacious, clean, and the bed was very comfortable. The friendly staff did a great job of service and meeting all our needs. Unique staying experience by lodging being connected to a zoo. ##### DENNIS Stayed 2 nights in Sep 2024 ### 8/10 Good #### Craig Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Great Experience Breakfast let it down but the rooms were clean, staff friendly and free zoo entry for the stay means you can make multiple trips to see your favourite animals. Our room door was opposite some animal pens which gives you a closer experience with some of the animals compared to the zoo experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/EEE4D35A96C817BFC3E3DF6136E389A9ECAE5E861739982886433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D8D962CB9C91EA6C2DDEC648EE823FD96F1C4F861739982889292.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/27F6D5601FBE95EC93F6851AA6BB0CAC0F60C7BD1739982886487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Craig Stayed 1 night in Feb 2025 ### 8/10 Good #### Christian Sep 29, 2014 Liked: Staff & service, room comfort #### Great stay ! What is great in this small hotel (27 suites only) is obviously that it is inside the zoo (facing the zebras, giraffes and oryxes area). Take care that only superior rooms have a view on the zzo, so go for these ones ! You have direct and unrestricted access to the zoo. This is a great place to go with kids. All animals in the zoo are used to being fed by visitors and they will constantly come and see you to get food (bring with you bananas from outside for the giraffe as they are crazy about them and get ready to spend AED 100+ to buy leaves inside the zoo for other animals – just avoid the biscuits for the monkeys as they actually do not like them too much and this is wasted money). The rooms are spacious, the bathrooms have apparently been renovated quite recently, there is a small kitchen with a micro-wave. The furniture and carpets are a little bit dated but frankly you do not go to this place for the comfort of the room. The staff is very professional and friendly. ##### Christian ### 10/10 Excellent #### Francesca Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved everything about it! ##### Francesca Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kavita Rani Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice property specially for kids ##### Kavita Rani Stayed 1 night in May 2025 ### 6/10 Okay #### Kenneth May 17, 2025 ##### Kenneth Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### david May 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### david Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Alexandra Mar 20, 2025 ##### Alexandra Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Aditya Feb 21, 2025 ##### Aditya Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Lanjun Jan 15, 2025 ##### Lanjun Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Brigitte Oct 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekt om barnen varit med. Jätte mysigt. ![Vårt sovrum](https://a.travel-assets.com/ugc/hotel-reviews/BF5EB82DEC1BB550A66A85B14497867A1A685E351729872944168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Eget bubbelbadkar ](https://a.travel-assets.com/ugc/hotel-reviews/7FCD9F857F4124F51D3724BC5F53D66014BF0A951729872953278.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Tvrum](https://a.travel-assets.com/ugc/hotel-reviews/FDBD2D3140D2CF047F594D40055B3A6FFF4ADF181729872975426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Vid poolområdet.](https://a.travel-assets.com/ugc/hotel-reviews/9FD3002643C8AD3923914E513A0A1172CF2FDB881729872951410.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brigitte Stayed 1 night in Oct 2024 ### 8/10 Good #### Verified traveller Feb 27, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend! Great place by the zoo! ##### Verified traveller Stayed 8 nights in Feb 2021 ### 10/10 Excellent #### Abdulwahed Feb 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Abdulwahed Stayed 4 nights in Feb 2021 ### 8/10 Good #### Samad Feb 20, 2021 Liked: Cleanliness, staff & service, room comfort It was good. it is great for Kids, nice swimming pool, but the issue was smell from animals, and conditions of door were bad, and fridge noise in my room was like alarm i had to turn it off. over all i enjoyed good bed, good TV, good internet. parking is small we have to park in zoo parking. ##### Samad Stayed 1 night in Feb 2021 ### 8/10 Good #### Folayemisi Dec 8, 2020 Liked: Cleanliness, staff & service, room comfort ##### Folayemisi Stayed 1 night in Dec 2020 ### 8/10 Good #### amith Dec 3, 2020 ##### amith Stayed 1 night in Nov 2020 ### 8/10 Good #### Grzegorz Oct 18, 2020 Liked: Cleanliness, staff & service, room comfort ##### Grzegorz Stayed 1 night in Oct 2020 ### 8/10 Good #### Fouad Georges Oct 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fouad Georges Stayed 1 night in Oct 2020 ### 2/10 Terrible #### RIZA Oct 4, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### complaint I would like to raise a complaint in this hotel. They are not accomodating we came early and frontdesk told they will call us if the rooms is ready but they did not however we saw people checking in. Since we complained they gave an old room after waiting for another 30mins. Room no AC and old no toiletries.We requested from the amanger and they transferred us to another room again we waited and again no toiletries we called housekeeping to give us.this hotel does not deserve 8.4 rating at all. in room dining also no food available within the menu they have out inside the room. ##### RIZA Stayed 1 night in Oct 2020 ### 10/10 Excellent #### David, Dubai & USA Sep 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Loved the walk around with the animals every night. I fed the Elephants on the last night. Enjoyed swimming laps in the pool in the early morning to start the day!!! ##### David Stayed 4 nights in Aug 2020 ### 8/10 Good #### SAEED Feb 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SAEED Stayed 1 night in Feb 2020 ### 6/10 Okay #### Jordan Feb 18, 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### birthday trip It was my partners birthday so they kindly upgraded us from a room to the premium chalet with view of the giraffes! That was amazing! However no towels were provided we had to ask twice and when they arrived no hand towels ect. They have a lovely coffee pod machine but no coffee pods with it and when we requested more supplies those didn’t come with. The chalet was beautiful and the best was comfy! Drove to yas island for dinner as not much is there ##### Jordan Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Waterton Park](https://www.expedia.ca/Waterton-Park-Hotels.d181753.Travel-Guide-Hotels) > > [The Twin Fin Hotel](https://www.expedia.ca/Honolulu-Hotels-The-Twin-Fin-Hotel.h34498.Hotel-Information) > > [Radisson Blu Hotel & Resort, Abu Dhabi Corniche](https://www.expedia.ca/Abu-Dhabi-Hotels-Radisson-Blu-Hotel-Resort.h3300.Hotel-Information) > > [All Inclusive Resorts and Hotels in Spain](https://www.expedia.ca/Destinations-In-Spain-All-Inclusive-Hotel.0-0-d166-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Saskatoon](https://www.expedia.ca/Saskatoon-Hotels.d4117.Travel-Guide-Hotels) > > [The St. Regis Abu Dhabi](https://www.expedia.ca/Abu-Dhabi-Hotels-The-St-Regis-Abu-Dhabi.h4849371.Hotel-Information) > > [Hotels in Terrace](https://www.expedia.ca/Terrace-Hotels.d4126.Travel-Guide-Hotels) > > [Emirates Palace Mandarin Oriental, Abu Dhabi](https://www.expedia.ca/Abu-Dhabi-Hotels-Emirates-Palace.h1162753.Hotel-Information) > > [Marriott Hotel Downtown, Abu Dhabi](https://www.expedia.ca/Abu-Dhabi-Hotels-Marriott-Hotel-Downtown.h15268077.Hotel-Information) > > [Aloft Abu Dhabi](https://www.expedia.ca/Abu-Dhabi-Hotels-Aloft-Abu-Dhabi.h3016445.Hotel-Information) > > [Quality Hotel](https://www.expedia.ca/Clarenville-Hotels-Quality-Hotel.h11602475.Hotel-Information) > > [Traders Hotel, Qaryat Al Beri](https://www.expedia.ca/Abu-Dhabi-Hotels-Traders-Hotel-Qaryat-Al-Beri-Abu-Dhabi.h2841693.Hotel-Information) > > [The Ritz-Carlton Abu Dhabi, Grand Canal](https://www.expedia.ca/Abu-Dhabi-Hotels-The-Ritz-Carlton-Abu-Dhabi.h5484178.Hotel-Information) > > [All Inclusive Resorts and Hotels in Maui](https://www.expedia.ca/Maui-Hotels-All-Inclusive-Hotel.0-0-d180073-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Conrad Abu Dhabi Etihad Towers](https://www.expedia.ca/Abu-Dhabi-Hotels-Conrad-Abu-Dhabi-Etihad-Towers.h4399777.Hotel-Information) ### Flights > [Flights from Regina (YQR) to Columbus (CMH)](https://www.expedia.ca/lp/flights/yqr/cmh/regina-to-columbus) > > [Flights from Atlanta (ATL) to Calgary (YYC)](https://www.expedia.ca/lp/flights/atl/yyc/atlanta-to-calgary) > > [Flights from Vancouver (YVR) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yvr/edi/vancouver-to-edinburgh) > > [Flights from Calgary Intl. to FRU-All Airports](https://www.expedia.ca/lp/flights/yyc/fru/calgary-to-bishkek) > > [Flights from Hamilton (YHM) to Raleigh (RDU)](https://www.expedia.ca/lp/flights/yhm/rdu/hamilton-to-raleigh) > > [Flights from Toronto (YYZ) to Florence (FLR)](https://www.expedia.ca/lp/flights/yyz/flr/toronto-to-florence) ### Cars > [Car rentals in Hamilton](https://www.expedia.ca/Car-Rentals-In-Hamilton.d3963.Car-Rental-Guide) ### Activities > [Things to do in Sechelt](https://www.expedia.ca/Things-To-Do-In-Sechelt.d3968.Travel-Guide-Activities) ### Packages > [Nantucket Vacations](https://www.expedia.ca/Nantucket.d285.Destination-Travel-Guides) > > [Six Flags Darien Lake](https://www.expedia.ca/Six-Flags-Darien-Lake-Corfu.d6034965.Vacation-Attraction) > > [Radium Hot Springs Vacations](https://www.expedia.ca/Radium-Hot-Springs.d57021.Destination-Travel-Guides)