Title: Art Hotel Aachen - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=22945366&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Art Hotel Aachen This vibrant Aachen-Mitte hotel combines wellness with culinary delights, offering a stylish retreat just moments from the city center ## Photo gallery for Art Hotel Aachen ![Indoor pool, open 4:00 PM to 10:00 PM, sun loungers - Art Hotel Aachen (Aachen)](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/b643e24e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Art Hotel Aachen (Aachen)](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/5e18469d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Art Hotel Aachen (Aachen)](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/8f74e1fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Double Room - Art Hotel Aachen (Aachen)](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/2a36a075.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business Double Room - Art Hotel Aachen (Aachen)](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/7e46ff55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Art Hotel Aachen offers dry cleaning, a welcoming bar, and a bistro famous for its pizza. Guests can relax at the Wellnessbereich spa or by the indoor pool with sun loungers. Free WiFi is available in all rooms, and the helpful staff is consistently praised by previous visitors. ## Reviews 8.2 Very good ## Popular amenities - Pool - Spa - Pet friendly - Free WiFi - Restaurant - Breakfast available ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Comfort Single Room ![Comfort Single Room](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/f2248036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room 9.4 Exceptional 3 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Minibar Satellite channels Desk - 215 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Standard Single Room ![Standard Single Room](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/88d437c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 1 review ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Minibar Satellite channels Desk - 172 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Comfort Double Room ![Comfort Double Room](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/55d3286b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room 8.0 Very good 3 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Minibar Satellite channels Desk - 205 sq ft - Sleeps 3 - 2 Twin Beds OR 1 Double Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/2a487775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.8 Good 8 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Minibar Satellite channels Desk - 172 sq ft - Sleeps 2 - 2 Twin Beds OR 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/199ed210.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 2 reviews ### Highlights Heating Flat-screen TV Bathrobes Private bathroom Hair dryer Minibar Satellite channels Desk - 323 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Business Double Room ![Business Double Room](https://images.trvl-media.com/lodging/23000000/22950000/22945400/22945366/a68c6f18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Minibar Satellite channels Desk - 194 sq ft - Sleeps 2 - 2 Twin Beds OR 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAachen-Hotels-Art-Hotel-Aachen.h22945366.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAachen-Hotels-Art-Hotel-Aachen.h22945366.Hotel-Information) ## About the area Located in Aachen-Mitte neighborhood, Art Hotel Aachen is connected to a rail/subway station. Marschiertor and Aachen Cathedral are local landmarks, and the area's natural beauty can be seen at North Eifel Nature Park and High Fens – Eifel Nature Park. Aachener Zoo and Drielandenpunt are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Aachen travel guide](https://www.expedia.ca/Aachen.dx6053489) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.75444%2C6.10395&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cAvXvrGr_biUNAG0bCPS3Xp8YdU=) Adenauerallee 209, Aachen, 52066 ### What's nearby - Aachener Zoo 14 min walk \- 1.2 km - RWTH Aachen University 19 min walk \- 1.6 km - Marschiertor 3 min drive \- 2.2 km - Suermondt Ludwig Museum 4 min drive \- 2.6 km - Theater Aachen 4 min drive \- 2.6 km ### Getting around - Aachen-Rothe Erde Station 4 min drive - Maastricht (MST-Maastricht - Aachen) 44 min drive ### Restaurants - Bäckerei MOSS 3 min drive - Cafe Lammerskötter 18 min walk - Ferbers Parkcafé Restaurant 15 min walk - Boho Bowls 3 min drive - Im Esszimmer 3 min drive ## About this property ### Art Hotel Aachen Hotel located in Aachen-Mitte You can look forward to a terrace, dry cleaning/laundry services, and a bar at Art Hotel Aachen. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the on-site pizza bistro. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna. Other perks at this hotel include: - An indoor pool along with sun loungers - Continental breakfast (surcharge), self parking (surcharge), and luggage storage - An elevator, 1 meeting room, and newspapers in the lobby - A vending machine, a front-desk safe, and smoke-free premises - Guest reviews speak well of the helpful staff Room features All guestrooms at Art Hotel Aachen include amenities such as free WiFi, safes, and minibars. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with satellite channels - Heating, daily housekeeping, and desks ## Similar properties ![Breakfast and dinner served, local and international cuisine](https://images.trvl-media.com/lodging/3000000/2540000/2532200/2532139/6251c82b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Art Hotel Aachen Superior Aachen-Mitte - Pool - Spa - Pet friendly - Free WiFi 8.6 Excellent 745 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2532139&PinnedHotelID=2532139&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/30000/24100/24073/13d448f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Aachen Marschiertor, Aix-la-Chapelle Aachen-Mitte - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 512 reviews CA $92 CA $107 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=24073&PinnedHotelID=24073&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 17 per person)](https://images.trvl-media.com/lodging/1000000/10000/6400/6352/e000b976.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Aachen Laurensberg - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 425 reviews CA $116 CA $132 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=6352&PinnedHotelID=6352&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/10000/9500/9487/f3b3ab1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel Aachen Europaplatz Aachen-Mitte - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 732 reviews CA $123 CA $139 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9487&PinnedHotelID=9487&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, alfresco dining ](https://images.trvl-media.com/lodging/13000000/12790000/12786100/12786095/6c7809a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INNSiDE by Meliá Aachen Aachen-Mitte - Spa - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 703 reviews CA $136 CA $154 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12786095&PinnedHotelID=12786095&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 13.9 per person)](https://images.trvl-media.com/lodging/1000000/20000/12400/12357/5472afcb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Aachen City-Ost Aachen-Mitte - Pet friendly - Free WiFi - Breakfast available - Housekeeping 8.2 Very good 669 reviews CA $83 CA $97 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=12357&PinnedHotelID=12357&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/910000/905200/905173/f0dd36f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel Aachen am Dom Aachen-Mitte - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 702 reviews CA $110 CA $126 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=905173&PinnedHotelID=905173&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/20000/12100/12022/b199bd3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Aachen-Hbf Aachen-Mitte - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 659 reviews CA $80 CA $93 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=12022&PinnedHotelID=12022&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/1000000/50000/48300/48294/dd2bee4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aquis Grana City Hotel Aachen-Mitte - Breakfast included - Pet friendly - Free WiFi - Parking available 8.6 Excellent 427 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=48294&PinnedHotelID=48294&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/61000000/60060000/60050300/60050224/cd063ecc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Aachen-City Aachen-Mitte - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.6 Excellent 264 reviews CA $132 CA $149 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=60050224&PinnedHotelID=60050224&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=22945366&PinnedHotelID=22945366&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22945366,2532139,24073,6352,9487) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Covered self parking on site (EUR 8 per day; includes in/out privileges) - Limited onsite self parking ### Food and drink - Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 10 for children - A bar/lounge - A restaurant ### Things to do - Full-service spa - Indoor pool - Sauna ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Pool loungers - Terrace ### Full-service spa - Sauna - Spa open daily - Steam room ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 6 AM - 11 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 12.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 35.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50.00 per stay - A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 18 for adults and EUR 10 for children - Covered self parking fee: EUR 8 per day (in/out privileges) - Pet fee: EUR 12.00 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 35.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Pool access available from 4:00 PM to 10:00 PM ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars. ### Property is also known as Art Aachen Art Hotel Aachen Hotel Art Hotel Aachen Aachen Art Hotel Aachen Hotel Aachen ## Frequently asked questions ### Does Art Hotel Aachen have a pool? ### How much does it cost to stay at Art Hotel Aachen? ### Is Art Hotel Aachen pet-friendly? ### How much is parking? ### What time is check-in at Art Hotel Aachen? ### What time is check-out at Art Hotel Aachen? ### Where is Art Hotel Aachen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Art Hotel Aachen Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 139 8 - Good 178 6 - Okay 49 4 - Poor 19 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### James Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel. Clean staff very helpful ##### James Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Bhumika Apr 17, 2025 Liked: Staff & service, amenities, property conditions & facilities Comfortable stay ##### Bhumika Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Noelle Feb 24, 2025 Liked: Cleanliness Nice room at nice price ##### Noelle Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Dennis Jun 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly helpful staff. Good location. Lovely and clean. ##### Dennis Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Hans Oct 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small, cosy hotel with a good service. Outside of the hustle of city centre. ##### Hans Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ian Sep 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service, easy transport into town. We stayed here twice in two week on our way and way back from Germany. We stayed in 6 different hotels and this was definitely the best. Staff were nice and helpful, it was the only hotel to offer a restaurant in the evening. Great breakfast buffet. Free parking, free WiFi. Would stay again. ##### Ian Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Gabriele Sep 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our stay in this Hotel was very good. ##### Gabriele Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Ondrej May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient place to stay, can get very busy quickly... book in advance (parking limited) ##### Ondrej Stayed 1 night in May 2024 ### 8/10 Good #### Matthew Jul 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Near bus stop to the city. Sorry didn't try the spa. Breakfast great, but expensive ##### Matthew Stayed 1 night in Jul 2023 ### 8/10 Good #### gary Sep 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### gary Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Snjeev Apr 28, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities The room allocated to us was the worst hotel room I have ever seen. We didn't stay and had to find others room in city. The two staff on duties were however very very helpful and helped us find a different property. ##### Snjeev Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Nathalie Jul 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Alt var problemfritt ##### Nathalie Stayed 1 night in Jul 2024 ### 4/10 Poor #### Roshanna Oct 19, 2024 Liked: Cleanliness Disliked: Staff & service, amenities As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority. ##### Roshanna Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Verified traveller Nov 14, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible - Stay Away Terrible, please STAY AWAY. I arrived, walked into the lobby and saw two persons behind the reception and no clients around. I stood in front of the reception for about 15 minutes before anyone acknowledged my presence. When they stopped playing on their phones they finally greeted me, with a fake smile and immediately began screaming at us "Wear a face mask right now, NOW, or LEAVE!" Once I began speaking English their fake smile went away and you can hear in their voice that they were not happy to force themselves to speak English, the language of the world. I asked if there's an issue with COVID and they said YES, told us TWO of their staff members TESTED POSITIVE FOR COVID a few days ago. We were asked for 4 forms of ID, including Passport, Drivers License, and 2 credit cards (not sure why), and a copy of my rental car registration (again - not sure why). The 2 rooms we ordered were not what was advertised. We ordered 2 Twin beds (or 2 Double Bed) per room but were given 1 Twin bed ONLY. When confronted, we were told "you'll take what we give you, and if you don't like it YOU CAN LEAVE". Once inside, the rooms, furniture, Television, Bath Room were old and outdated. The hot water did NOT work so we couldn't take a shower! The room heater made terrible noise, so much that we couldn't sleep half the night. The bed sheets were DIRTY, blood stains and some kind of protein stains! The pool was CLOSED, Breakfast was NOT replenished, and laundry machines broken. STAY AWAY! ##### Verified traveller Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Lily Oct 31, 2025 Disliked: Staff & service, amenities The room was ok. They don’t make room every day. Not much of amenities around and running by some moody and unfriendly women. Most German are very friendly n warmed people but not at this hotel. Yesterday we went swimming in the dark without light, a young Asian girl came down to turn in the light. She didn’t apologize at all for the inconvenience and instead she was yelling n screaming at me about where I can turn the light on. I paid to stay there and not to turn on the light for them. She didn’t even bother to come near the pool to talk to us. Just stood at the other end like we got covid. We will not stay there again and even free ##### Lily Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Caroline Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Geen gebruik gemaakt van het ontbijt Zwembad klein maar fijn ##### Caroline Stayed 1 night in Oct 2025 ### 8/10 Good #### Jürgen Sep 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Praktisches Hotel für Kurzaufenthalt, Stadtzentrum gut per Bus erreichbar. ##### Jürgen Stayed 1 night in Sep 2025 ### 4/10 Poor #### TAKUJI Sep 2, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities プールが使えると聞き行ったが、水のプールでした。温水プールに慣れてる日本人には無理かも。 サウナは3つほどあるが一つしか稼働しておらず、しかも前の人がちゃんと扉を閉めなかったのか、全然部屋が温まっておらず、結局諦めて帰った。 夜は遅くまで騒ぎ声が聞こえ、夜中にエンジンを吹かす人もおり、非常にうるさかった。 ##### TAKUJI Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Katelyne Jul 18, 2025 Liked: Amenities Vlotte afhandeling, vriendelijk, goed bed en proper sanitair. Op wandelafstand van centrum. Buiten LEZzone. Super. ##### Katelyne Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller Jun 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Een kleinere badkamer, maar een perfecte douche. Rijkelijk ontbijt dat constant werd aangevuld. Prijs-kwaliteit heel goed ##### Verified traveller Stayed 1 night in Jun 2025 ### 8/10 Good #### Diego Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Esperienza di nuovo molto positiva, ##### Diego Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Markus May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pool ist leider erst ab 16 Uhr geöffnet. Ich fand es etwas schade weil ich persönlich gerne morgens schwimmen gehe-das Hotel betreibt den Wellnessbereich eben nach ihren Erfahrungen. Ich habe den Wellness Bereich dann einmal abends genutzt und dieser ist sehr gepflegt und ausreichend. ![Elisenbrunnen](https://a.travel-assets.com/ugc/hotel-reviews/6d7adcc9-d739-41ab-b681-523e96c123c2-1747823519024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dom](https://a.travel-assets.com/ugc/hotel-reviews/efc963ae-5a22-4083-bad1-96bc03dae26b-1747823517980.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Markus Stayed 2 nights in May 2025 ### 10/10 Excellent #### Heike Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Hotel ist ein wenig versteckt in einer nicht ganz so repräsentativen Gegend von Aachen. So war der erste Eindruck etwas ernüchternd. Das Zimmer ist schlicht und vielleicht nicht im modernsten Stil ausgestattet, aber picobello sauber und gepflegt! Das Bett ist bequem, das Bad blitzeblank. Das Frühstück ist super und reichhaltig und frisch auch kurz vor Ende der Frühstückszeit. Personal ist super freundlich und hilfsbereit. Ich komme gerne wieder ##### Heike Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Jean Paul Apr 9, 2025 Liked: Cleanliness, staff & service Pb d'hotel 2 hotels s'appellent art hotel Nss pensions avoir l'autre hotel ##### Jean Paul Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Bettina Feb 25, 2025 Liked: Staff & service Preis-/Leistungsverhältnis gut, Frühstück fanden wir etwas zu teuer, Zimmer sehr einfach eingerichtet, aber okay, Bad älter, dafür Kühlschrank, Wasserkocher, WLAN, nette Damen an der Rezeption und im Service… ##### Bettina Stayed 4 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Boulevard](https://www.expedia.ca/Cologne-Hotels-Hotel-Boulevard.h53721.Hotel-Information) > > [Maritim Hotel Bonn](https://www.expedia.ca/Bonn-Hotels-Maritim-Hotel-Bonn.h28153.Hotel-Information) > > [Trip Inn Boutique Rubens Essen](https://www.expedia.ca/Essen-Hotels-The-Rubens-Hotel.h34766973.Hotel-Information) > > [Moxy Bochum](https://www.expedia.ca/Bochum-Hotels-Moxy-Bochum.h910407.Hotel-Information) > > [LivInn Hotel](https://www.expedia.ca/Dortmund-Hotels-LivInn-Hotel.h14916976.Hotel-Information) > > [Hotel Am Hofgarten](https://www.expedia.ca/Dusseldorf-Hotels-Hotel-Am-Hofgarten.h801615.Hotel-Information) > > [THE QVEST hideaway](https://www.expedia.ca/Cologne-Hotels-THE-QVEST-Hideaway.h9493449.Hotel-Information) > > [Numa Bonn Bona](https://www.expedia.ca/Bonn-Hotels-Galerie-Design-Hotel-Bonn.h1438821.Hotel-Information) > > [IntercityHotel Duisburg](https://www.expedia.ca/Essen-Hotels-IntercityHotel-Duisburg.h15765819.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [HK-Hotel Düsseldorf City](https://www.expedia.ca/Dusseldorf-Hotels-HK-Hotel-Dusseldorf-City.h6108.Hotel-Information) > > [The Wellem](https://www.expedia.ca/Dusseldorf-Hotels-The-Wellem.h19295182.Hotel-Information) > > [Sheraton Duesseldorf Airport Hotel](https://www.expedia.ca/Dusseldorf-Hotels-Sheraton-Duesseldorf-Airport-Hotel.h6203.Hotel-Information) > > [a&o Köln Neumarkt](https://www.expedia.ca/Cologne-Hotels-Ao-Koln-Neumarkt.h2966173.Hotel-Information) > > [Hotel Rathaus 1910](https://www.expedia.ca/Essen-Hotels-Hotel-Rathaus-1910.h34121019.Hotel-Information) > > [easy&cosy Cityroom Gelsenkirchen](https://www.expedia.ca/Essen-Hotels-Hotel-Cityroom.h22945441.Hotel-Information) > > [S & D Hotel](https://www.expedia.ca/Dortmund-Hotels-S-D-Hotel.h76806416.Hotel-Information) > > [Mövenpick Hotel Münster am Aasee](https://www.expedia.ca/Munster-Hotels-Movenpick-Hotel-Munster.h12625.Hotel-Information) > > [MUZE Hotel Düsseldorf - Handwritten Collection](https://www.expedia.ca/Dusseldorf-Hotels-MUZE-Hotel.h65510472.Hotel-Information) > > [SMARTY Cologne Dom Hotel - Boardinghouse](https://www.expedia.ca/Cologne-Hotels-Domspatz-Hotel-Boardinghouse.h525869.Hotel-Information) > > [Schlosshotel Hugenpoet](https://www.expedia.ca/Essen-Hotels-Schlosshotel-Hugenpoet.h7300872.Hotel-Information) > > [Mauritius Hotel & Therme](https://www.expedia.ca/Cologne-Hotels-Mauritius-Hotel-Therme.h1105603.Hotel-Information) > > [Bellevue Hotel](https://www.expedia.ca/Dusseldorf-Hotels-Bellevue-Hotel.h2618241.Hotel-Information) > > [Suite Bizarre SM-Fetish Apartment Apartment](https://www.expedia.ca/Essen-Hotels-Suite-Bizarr-Sm-Fetisch-Apartment-Ferienwohnung.h48818202.Hotel-Information) > > [Hotel Rheingarten Duisburg](https://www.expedia.ca/Essen-Hotels-Hotel-Rheingarten-Duisburg.h27470878.Hotel-Information) > > [Auszeit Hotel – das Frühstückshotel](https://www.expedia.ca/Dusseldorf-Hotels-Auszeit-Hotel-Dusseldorf-Das-Fruhstuckshotel.h1053115.Hotel-Information) > > [Townhouse Düsseldorf](https://www.expedia.ca/Dusseldorf-Hotels-Townhouse-Dusseldorf.h70553530.Hotel-Information) > > [Sleep Inn Düsseldorf](https://www.expedia.ca/Dusseldorf-Hotels-Sleep-Inn-Dusseldorf.h24936821.Hotel-Information) > > [Hotel Weidenhof](https://www.expedia.ca/Dusseldorf-Hotels-Hotel-Weidenhof.h4458212.Hotel-Information)