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Overview of THE FLAG Zürich

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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Gym
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationLetzigrund Stadium13 min walk
    Popular LocationTechnopark Business Center3 min drive
    Popular LocationFreitag Flagship Store4 min drive
    AirportZurich (ZRH)23 min drive

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About this area

Zürich

Located in Zürich's Altstetten neighborhood, THE FLAG Zürich is in the city center and near a metro station. Swiss National Museum and Hallenstadion are cultural highlights, and travelers looking to shop may want to visit Bahnhofstrasse. Check out an event or a game at Letzigrund Stadium, and consider making time for Zoo Zurich, a top attraction not to be missed.
Visit our Zürich travel guide
Popular Location

What's nearby

  • Letzigrund Stadium - 13 min walk
  • Technopark Business Center - 3 min drive
  • Freitag Flagship Store - 4 min drive
  • SIX Swiss Exchange - 5 min drive
  • Museum of Design - 6 min drive

Getting around

  • Kappeli Station - 5 min walk
  • Zurich Altstetten Station - 9 min walk
  • AirportZurich Airport (ZRH) - 23 min drive

Restaurants

  • Pfyl — 4 min walk
  • Not Guilty Medienpark — 6 min walk
  • Turbinenhalle — 7 min walk
  • Wehrlischloss — 7 min walk
  • Triangolo — 7 min walk

About this property

THE FLAG Zürich

Zürich hotel in Altstetten, near Letzigrund Stadium
This smoke-free hotel features a 24-hour fitness center, a coffee shop/café, and self parking. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning. All 101 soundproofed rooms provide free WiFi, free wired Internet, and espresso makers. Other amenities available to guests include sitting areas, flat-screen TVs, and refrigerators. Housekeeping is available on request.
THE FLAG Zürich offers 101 accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Zürich hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Switzerland)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking: CHF 20 per night
  • RV/bus/truck parking (subject to charges)
  • Limited parking spaces
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/café

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Reception hall
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers self-service check-in for guests arriving after 4 PM on Saturday or Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.5 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: CHF 20 per night (in/out privileges)
  • In-room microwave fee: CHF 8 per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Flag Zürich
Flag Zürich Hotel
Flag Zürich Hotel Zurich
Flag Zürich Zurich
Flag Zurich
Flag Hotel Zurich
THE FLAG Zürich Hotel
THE FLAG Zürich Zürich
THE FLAG Zürich Hotel Zürich

Frequently asked questions

Can I cancel my reservation for free at THE FLAG Zürich and receive a full refund?
Yes, THE FLAG Zürich offers free cancellation on select room rates, because flexibility matters! Please refer to THE FLAG Zürich cancellation policy on our site for more details about any exclusions or requirements.
Is THE FLAG Zürich pet-friendly?
No, only service animals are welcome at the property.
How much is parking at THE FLAG Zürich?
Self parking is available for CHF 20 per night. Limited spots are available.
What time is check-in at THE FLAG Zürich?
Check-in is from 2:00 PM - 5:00 PM. Late check-in is available during limited hours.
What time is check-out at THE FLAG Zürich?
Check-out is at 11 AM.
Does THE FLAG Zürich provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is THE FLAG Zürich located?
Located in Altstetten, this hotel is within 3 mi (5 km) of Letzigrund Stadium, Bahnhofstrasse, and Swiss National Museum. Technopark Business Center and Maag Halle are also within 2 mi (3 km). Kappeli Station is only a 5-minute walk and Grimselstrasse Tram Stop is 5 minutes.
4.1
Very good
5 - Excellent
222
4 - Good
240
3 - Okay
79
2 - Poor
15
1 - Terrible
11

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

did not go due to c-vid19 Switzerland went on the list to isolate so i did not got
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean Hotel
It was very nice and clean
Stayed 1 night in Jul 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great hotel but COVID-19 affecting things as breakfast was non existent and I missed the fact the hotel has no bar.
Stayed 1 night in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Flag is a lovely and modern hotel, not too far from public transportation and supermarkets. The room was specious and clean and reasonably priced. My only complain would be lack of staff and unwelcoming check-in. We had to call them a few times (with our own phone) to get checked in and make other arrangements since there was nobody at the reception after 5.
Stayed 3 nights in Jun 2020

3/5 Okay

Sad face IconDisliked: Staff & service
Extremely disappointed
I stayed there before but this time I was very disappointed. First when I arrived nobody was there and they did not think to send the door pin code as other hotels are doing in Switzerland. I had to wait 20 minutes before understanding that nobody worked at the reception after 5 pm. Then I called the customer service department and I was asked to provide my bank card number (never charged) while the booking was already paid. The worse happened few days later when while at the small fitness room within the hotel, I was surprised to see an external security guard who asked me not only to leave the room but also the hotel and to use my PIN code with him looking at me to check if I was really a guest. The last night, we had to support for few hours a strange situation with a young girl undressing herself in the street (She was staying at the hotel) front of the hotel and shouting. Nobody called the police or any security service. You never experience such situations in Switzerland and I was very disappointed. It would be my last stay there.
Stayed 7 nights in Jun 2020

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