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Overall score and ratings

3.9

Good

Rating 5 - Excellent. 295 out of 993 reviews
5 - Excellent 30%
Rating 4 - Good. 437 out of 993 reviews
4 - Good 44%
Rating 3 - Okay. 163 out of 993 reviews
3 - Okay 16%
Rating 2 - Poor. 59 out of 993 reviews
2 - Poor 6%
Rating 1 - Terrible. 39 out of 993 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Travelled with family, Travelled with group
Disliked: Amenities
good location but services seem to have gotten worse
Stayed 2 nights in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service. Broken bed reported but no one cared to look into it. Depressing facility. Best to avoid.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service
The staff at the check-in did a great job. Now the room: 1) Flat-screen TV was probably 15 years old. The remote had buttons that were impossible to press. 2) It took about 5 minutes for the hot water to start flowing.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Overall stay was good in hotel. But the room with double bed and double sofa was small and also sofa bed with mattress not enough to have a comfortable sleep. The breakfast menu needs to improve to include more Asian continental as more Asian visited Zurich. Sometimes the masala tea was not enough hot.
Stayed 5 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very helpful staff. So convenient to airport and also nice to be within walking distance of good park. Customer service was outstanding
Stayed 1 night in Oct 2021