Rooftop terrace

Reviews of Alma Hotel

3 out of 5
Alma Hotel
Mainaustrasse 24, Zürich, ZH

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 364 reviews" "
Rating 8 - Good. 136 out of 364 reviews" "
Rating 6 - Okay. 28 out of 364 reviews" "
Rating 4 - Poor. 7 out of 364 reviews" "
Rating 2 - Terrible. 4 out of 364 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities were excellent and staff very friendly and helpful. The roof top terrace was a great place to spend the evening.
Stayed 3 nights in Aug 2023
Response from Bernadette on Aug 27, 2023
Dear Karen Thank you very much for your kind feedback. We are very happy, that you liked our facilities and our roof top terrace. We would love to welcome you back in the future. Best wishes, Alma Team

10/10 Excellent

David L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a short walk to the lake and all the great food and shopping options on Seefeldstrasse. Ristorante Almalfi across the street is a big plus!
Stayed 5 nights in Jul 2023
Response from Bernadette on Aug 17, 2023
Dear DavidWe are thrilled that you enjoyed your stay with us. Thank you so much for your kind review and to choose our hotel. We look forward to welcoming you back on your next visit to Zurich. Kind regards Your Alma Hotel Team

10/10 Excellent

Dennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. No air con in the rooms.
Stayed 1 night in Jul 2023
Response from Bernadette on Aug 17, 2023
Dear Dennis Thank you so much for your great review! We really appreciate it and we're delighted to hear that you enjoyed your stay with us. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit to Zurich. Kind regards Your Alma Hotel Team

8/10 Good

craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated. Historic house limits in room amenities but they make up for it with some extras. 24 hr complimentary coffee and tea downstairs. Guest kitchen for those who want to eat in or store snacks. Pleasant decor. Fan provided in lieu of AC. Quiet area. Rooftop terrace. Rose garden with tables in back. Short walk to shoreline park on lake Zurich. 5 minute walk to trams direct to Bahnhof, grocery stores. Bathroom was small. There is an elevator, but raised threshold at room door and to bathroom may hinder mobility impaired folks. Staff very friendly and helpful.
Stayed 2 nights in Jun 2023
Response from Bettina on Jul 4, 2023
Dear CraigThank you for your recent stay at our recently renovated historic house. We appreciate your feedback. While our rooms may have limited amenities, we strive to make up for it with extras like 24-hour complimentary coffee and tea, a guest kitchen, pleasant decor, and a fan instead of AC. Our location offers a quiet area, rooftop terrace, and a beautiful rose garden with tables. You'll also find the shoreline park on Lake Zurich within a short walk, along with easy access to trams and grocery stores. We apologize for any inconvenience caused by the small bathroom and raised thresholds, which may hinder mobility for impaired individuals. Nonetheless, our friendly and helpful staff is always ready to assist you. We hope to welcome you back in the future.Kind regardsAlma Hotel Team

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in the heart of Zurich, a stoneʻs throw from a charming walk along the lake where so many Zurchers love to gather, and restaurants and cafes galore nearby.
Stayed 2 nights in Jun 2023
Response from Bettina on Jul 4, 2023
Dear PaulThank you for your review! We are delighted that you enjoyed our excellent location in the heart of Zurich. Being just a stone's throw away from the charming lake walkway, where locals love to gather, provides a beautiful and enjoyable experience. Additionally, having a plethora of restaurants and cafes nearby adds convenience and ensures that there are plenty of dining options for our guests. We appreciate your feedback and hope to welcome you back for another memorable stay in the future.Kind regardsYour Alma Hotel Team

10/10 Excellent

TAJINDER

Liked: Cleanliness, staff & service
Good quiet place with walking distance for shopping and other activities. Very friendly staff.
Stayed 1 night in May 2023
Response from Bettina on Jun 4, 2023
Dear Mr. Tajinder!Thank you for your positive review! We're glad to hear that you enjoyed our hotel's convenient location within walking distance of shopping and other activities. Our staff takes pride in providing friendly and attentive service to our guests. We hope to welcome you back for another pleasant stay in the future!Kind regardsYour alma Hotel Team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Bettina on May 5, 2023
Dear David,Thank you for choosing to stay with us at Alma Hotel. It was our pleasure to have you as our guest and we hope that you had a comfortable and enjoyable stay. We hope to have the opportunity to welcome you back again soon.Warm regards,Your Alma Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great quick stay at this hotel. The room was spacious and the location was very convenient to several tram stops and the lake was a quick 5 minute walk away. Parking is limited but there's a garage also only a 5 minute walk away so we didn't have any issues. The hotel itself was very clean and all workers we encountered were friendly. We loved the complementary coffee bar and the idea of the honor-system treats at the front (we didn't utilize this but thought it was a nice touch)! There's a great rooftop with a wonderful view and as an added bonus our dogs were able to stay with us at no additional cost. Overall a great stay and would highly recommend to anyone considering this hotel!
Stayed 2 nights in Apr 2023
Response from Bettina on May 5, 2023
Dear Guest,Thank you for sharing your experience with us and for choosing to stay at our hotel. We are thrilled to hear that you had a great and convenient stay with us. It is wonderful to hear that you found the room spacious and clean and that the location was convenient for you with easy access to several tram stops and the lake.We are also glad to hear that you enjoyed our complementary coffee bar and honor-system treats at the front desk. It is our goal to provide our guests with thoughtful amenities that enhance their stay and we are glad that you appreciated them.It is wonderful to hear that you had a chance to visit our rooftop and take in the wonderful view. We are also happy that your furry friends were able to join you during your stay at no additional cost.Thank you for your kind words and for recommending our hotel. We hope to have the pleasure of welcoming you back in the near future.Warm regardsYour Alma Hotel Team

10/10 Excellent

Becca

Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and bath. Quiet area. Clean and friendly staff. Close to northern end of Zürichsee and Christmas markets!
Stayed 1 night in Dec 2022
Response from Emily on Dec 29, 2022
Wow! A perfect score - Thank you so much for taking your time and writing this awesome review! We hope to have you back soon! Your Alma Hotel

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Emily on Dec 18, 2022
Vielen Dank für dein Feedback!

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and relaxing stay in a nice area. Hotel is approximately a 30 minute walk to the centre of Zurich along the lake but there is also a quick, cheap, and regular tram option less than 5 minutes away. Free (quality) tea and coffee options 24/7 on the ground floor were nice, but didn’t quite make up for the lack of kettle in the room, especially as we were on the 4th floor - having booked a room with a kitchenette would have expected this would be included (though Hotel did state they were unable to provide kettles due to the police requirements)
Stayed 3 nights in Sep 2022
Response from Emily on Oct 30, 2022
Dear LouiseThank you for writing this nice review.Our quiet but still central location is really the best and we're glad you enjoyed that so much! We would really like to provide kettles but as said Its not allowed in our house because of the fire department but we still hope you could enjoy your stay with us and would love to welcome you again!Best regards,Your Alma Hotel

10/10 Excellent

Sandor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Tammy

Stayed 1 night in Aug 2022

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Josip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Martina on Nov 29, 2019
10 out of 10 - we love it! Thank you very much!!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay here again
It’s well located and intimate. I wish that people didn’t smoke underneath the windows in our rooms. And though they provide fans it was pretty hot in the room because there is no air-conditioning. I understand it’s an older building but I wish that the cleaning crew would leave the fans on so that the air was circulating when I wasn’t there
Stayed 4 nights in Aug 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

ibrahim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff, good location near the lake, clean room and perfect breakfast
Stayed 1 night in May 2019

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Zurich
Friendly staff, convenient location, overall enjoyable stay.
Stayed 2 nights in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Martina on Mar 19, 2019
Hello Anna Thank you for your feedback! We are happy to get a 10!! See you soon again. Martina

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Zurich stay
Very clean, quiet. Charming. Bed could have been more comfortable. Breakfast was excellent but I had to pay extra. Staff was friendly and very helpful.
Stayed 4 nights in Jan 2019
Response from Martina on Jan 17, 2019
Dear guest Thank you very much for taking the time to review us! We are looking forward to see you again. Please see, bookings made on this platform are usually excluding breakfast. You can always send us an email to book breakfast. it is always the same price. And now you know how delicious it is :-)

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady First fabulous hotel
Hotel location is good and staff is friendly and helpful.
Stayed 1 night in Nov 2018
Response from Martina on Jan 8, 2019
Dear Ang Thank you very much for your great feedback! We hope to see you again. Warm regards

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Well located and with outstanding service. Room was large enough for one person and nicely decorated. Within a mile or so from the main train station and one block from the river.
Stayed 4 nights in Sep 2018

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Martina Flück on Oct 10, 2018
5 of 5! We love it! Thank you very much for this feedback!! Martina

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to town and a nice quiet area
plenty of restaurants surrounding the hotel and public transport passes nearby so you can take the tram into town. you can also walk around the lake and around the old town. nothing is really very far away. the hotel is very pleasant - quiet residential area and it has an honesty bar/café in the lobby so if you fancy a drink in your room you can organise that easily. the staff are very pleasant and welcoming. I never really spend much time at the hotel as I am always there for a conference, but If I was visiting for pleasure then I would certainly choose to stay there again.
Stayed 2 nights in Sep 2018
Response from Martina Flück on Oct 10, 2018
Dear M Thank you very much for your lovely feedback! I hope one day you'll make it just for a relaxing stay :-) See you soon again, Martina

8/10 Good

Jan

Nice hotel if you don't mind noise
Great location in the Seefield area which is only two blocks from the lake and close to the Opera. The issue is that the hotel is very noisy. It is on a corner with two Italian restaurants, the floors are old and squeaky and the walls are thin too which leads to an even louder then normal environment. The hotel provides earplugs on each nightstand which really helped. On the positive side the staff is very helpful and friendly and the rooms are clean and bright.
Stayed 2 nights in Sep 2018

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated close to the lake
This hotel in Seefeld is well situated close to the lake. it takes less than 5 minutes to go to the Badi. The room was clean. The beds small but we still had a good night sleep. If anything, the soundproofing of the doors can be improved as we got woken up by a child shouting in the corridor early in the morning on Sunday. The staff was very kind. There is a rooftop which certainly has nice views but I didn't go as is for ladies only.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
The garden patio, coffee and honesty bar is amazing. For ladies upgrade to the wellness package to access sauna, steam room, relaxation room and beautiful roof top patio. Definitely will return some day!
Stayed 3 nights in Jun 2018

8/10 Good

linda low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

Uni, Bucks

Liked: Cleanliness, staff & service
Disliked: Room comfort
Thin walls = noise from adjacent rooms
Stayed a couple of nights Good location, excellent staff However one of the walls was so thin one could hear almost everything from neighbouring room, tv noise, music and all. I think the hotel knows about this as ear foams were provided. Didn’t have more than 3-4 hrs of sleep over 2 nights, and that’s why I can not recommend this hotel at this time.
Stayed 2 nights in Mar 2018

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great little hotel in a good location...walkable to old town. The room was large and comfortable. We were on the 3rd floor, which I think was probably the best because the only problem with the hotel is it has very noisy floors. There was no one above us but I feel sorry for anyone below us. The staff couldn't have been more friendly and helpful. I'd stay there again...on the 3rd floor.
Stayed 2 nights in Oct 2017

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Not great for the choice of food with limited options nearby. Parking was a pain had to park in a multi-storey 3 blocks away for $30 euro/night. I wouldn't recommend it if you have a car and any heavy bags.
Stayed 1 night in Sep 2017

10/10 Excellent

Volkan, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at Old Town
Hotel was very nice. Close to Lake and Opera House. Rook was very clean. Beds could be more comfortable.
Stayed 2 nights in Sep 2017

10/10 Excellent

amy, mpls mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely reception upon arriving fairly late in evening after long day if travel set the tone. While not a huge room , very comfortable , several windows to allow fresh air . GreSt bathroom . Loved neighborhood , esp after having stayed more centrally located last trip to Zurich . Quiet , bug close to lake , restaurants , sights ,
Stayed 1 night in Sep 2017

4/10 Poor

Dreamzje

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

sophie, welligton, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
Great hotel, very relaxing with lovely staff. The location was great, right next to the lake and the facilities were amazing with a rooftop that had views of the Swiss alps. Wish we had stayed longer
Stayed 1 night in Sep 2017

10/10 Excellent

Wenxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will choose it again if I go back to Zurich
Stayed 1 night in Sep 2017

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel with a great cause.
This is a very well-run hotel & very relaxing with all staff are women. Great location close to the river & a good selection of restaurants. Rooms comfortable & a good breakfast option.
Stayed 7 nights in Aug 2017

8/10 Good

Mike, London, England

Liked: Cleanliness, staff & service, room comfort
The hotel was comfortable and the staff were excellent. I do not speak a word of German but the staff had amazing English and were very helpful. The hotel has relaxation facilities but we're only available to women so unfortunatley I couldn't enjoy these with my wife which was the only downside
Stayed 1 night in Sep 2017

6/10 Okay

Ashley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2017

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient hotel
We often visit family who live in the area and almost always stay at Ladies First. It is convenient for the train station - close enough to walk to Stadelhofen in about 10 minutes ( alternatively trams run frequently) and therefore the shops. The hotel is only a few minutes walk from the Zurich See (lake). Despite the name, men are allowed in the hotel but not allowed access to the spa but this doesn't bother me although my wife has used it in the past an said it was very good. Staff are pleasant, rooms are clean, toiletries etc are supplied, breakfasts are good (continental ). Only drawback is that the building is quite old and as a consequence the (bare) floorboards in all the different bedrooms that we have stayed in squeak - sometimes quite badly. I only mention this as a warning not to put anyone off.
Stayed 2 nights in Jun 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel by the lake and park
Wonderful hotel and staff. I would stay here again. Very close to the lake and park. Only thing to note is that if you are male you are not allowed in the steam, sauna or rooftop. Otherwise I loved it!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Jim, Madrid & Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady's First - Great Boutique Jotel
We have stayed in this hotel 5 or 6 times and it is our favorite place to stay when in Zurich
Stayed 2 nights in Jun 2017

8/10 Good

A, World

Liked: Cleanliness, staff & service
Heatwave and warm welcome
The hotel felt almost like a B&B, with warm and welcoming staff. Martina, especially, was kind and helpful. Breakfast was very good, with a nice view of the rose garden. It was very hot when we were there, with temperatures above 30 degrees Celsius. Although the room had good ventilation and a small fan, it still felt very warm and we found it hard to sleep because of the heat. We also woke up in a sweat every day. One great advantage of this hotel was its proximity to the lake - which was lovely.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and plane with very thoughtful details that bring a lot more comfort and enjoyment.
Stayed 1 night in Jun 2017

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and cozy
The receptionist was super friendly and I really liked the bathroom in my room. It's off the beaten road a little, but in a nice neighborhood. There is also a restaurant nearby as well. And yes, guys cam stay there as well.