Premium Room, 1 Double Bed

Reviews of Best Western Plus Hotel Zürcherhof

3 out of 5
Best Western Plus Hotel Zürcherhof
Zähringerstrasse 21, Zürich, ZH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 548 reviews" "
Rating 8 - Good. 177 out of 548 reviews" "
Rating 6 - Okay. 46 out of 548 reviews" "
Rating 4 - Poor. 7 out of 548 reviews" "
Rating 2 - Terrible. 7 out of 548 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emad, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Zürcherhof on Mar 24, 2024
Dear Guest, Thank you very much for your kind review. We are very happy that you a good stay in our hotel.We hope to welcome you again in the future. Kind regards from Zürich, Hotel Zürcherhof-Team

10/10 Excellent

Kym

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Best breakfast with customised omelette, walnut, pumpkin seeds and mixed fruits with plentiful of yoghurt and cornflakes
Stayed 2 nights in Feb 2024
Response from Rezeption on Mar 3, 2024
Dear Guest,We're happy to read that you enjoyed our breakfast offerings, particularly the customized omelette and variety of healthy options. It's our pleasure to provide a diverse and satisfying breakfast to kickstart your day. Thank you for sharing your positive experience.We look forward to welcoming you back in our hotel.Best regards from Zurich,Reception

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rezeption on Feb 27, 2024
Thank you for taking the time to leave us a positive review about your stay with us in Zurich. We hope you will continue to visit our hotel in the future.

10/10 Excellent

Chester

Stayed 3 nights in Feb 2024
Response from Hotel Zürcherhof on Mar 22, 2024
Many thanks for your message. We are very happy to see that you enjoyed your stay in Zurich. We are hoping very much to welcome soon again in our hotel. Best regards from Zurich, Hotel Zürcherhof-Team

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024
Response from Nathalie, Reception on Feb 15, 2024
Dear CarolineThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Best regards from Zurich,Nathalie, Reception

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and simple rooms, excellent staff, a free beer and water in the mini fridge. Comfy beds. Not big, but big enough, clean bathroom. I really enjoyed my stay here!
Stayed 1 night in Feb 2024
Response from Nathalie, Reception on Feb 8, 2024
Dear SarahIt brings us immense pleasure to learn that your stay at our hotel was enjoyable and comfortable. Your kind words regarding our location, the cleanliness of our rooms, and the excellence of our staff are truly appreciated.We are also glad to hear that you enjoyed the complimentary beverages and found the beds comfortable. Our goal is to provide every guest with a pleasant and hassle-free experience, and your feedback indicates that we are succeeding in that regard.We hope to have the opportunity to welcome you back in the future for another wonderful stay. Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

ANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to major attractions and restaurants. The staff are friendly and helpful. The breakfast buffet is amazing and includes a huge array of freshly baked bread, cheese, beverages and cooked to order eggs! Definitely a bang for your buck in Zurich.
Stayed 1 night in Jan 2024
Response from Nathalie, Reception on Feb 8, 2024
Dear AnitaIt is heartening to read your positive remarks about our hotel's location, our diligent staff, and the delicious breakfast buffet. We are delighted that you found our offerings to be good value for money. Our goal is always to provide our guests with a wonderful experience, and your words reaffirm that we are on the right track. We hope to have the pleasure of welcoming you back soon.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Arturo Domingo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Service with a smile.
Stayed 1 night in Jan 2024
Response from Nathalie, Reception on Jan 21, 2024
Dear Arturo DomingoThank you so much for the kind words about our friendly staff. We are dedicated to providing excellent customer service and ensuring that our guests have a pleasant experience. We appreciate that you took the time to provide us with your feedback. Thank you for choosing to stay with us!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Bindu, North Merrick

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Great breakfast and accommodating. Would stay again.
Stayed 1 night in Jan 2024
Response from Nathalie, Reception on Jan 21, 2024
Dear BinduThank you for your kind words about our friendly staff, excellent location, and great breakfast. We are thrilled to know that your experience with us was accommodating and that you would stay with us again. Here at the hotel, we strive to provide the highest level of customer service and comfort. We look forward to welcoming you back soon!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great features of this hotel: - easy walk to train station - friendly and helpful front desk - can walk to many excellent restaurants and stores in old town -delicious included breakfast -clean, safe and comfortable rooms and free minibar!
Stayed 1 night in Jan 2024
Response from Nathalie, Reception on Jan 21, 2024
Dear MichaelThank you for your wonderful review. We are delighted to hear that you had a positive experience at our hotel, especially with the convenience of its location, helpful staff, delicious breakfast and clean and comfortable rooms. We strive to provide excellent service to all our guests and it is great to hear that we have achieved this goal. We truly appreciate your feedback and look forward to welcoming you back soon.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Edwin

Travelled with partner, Travelled with group
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Nathalie, Reception on Jan 15, 2024
Dear EdwinThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Stacey Leigh, Tifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Nathalie, Reception on Jan 7, 2024
Dear StaceyThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Susan Fatimeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super kind and helpful. Room was very clean and hotel was in a safe location. Breakfast was great as well.
Response from Nathalie, Reception on Dec 31, 2023
Dear Susan FatimehThank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our hotel and that the staff were friendly and helpful. We take pride in providing clean rooms and safe locations to our guests. We are also glad that you found our breakfast to be great. Thank you for taking the time to leave your feedback.Kind regards from Zurich,Nathalie, Reception

8/10 Good

SANTIAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nathalie, Reception on Dec 24, 2023
Dear SantiagoThank you for your review.We're happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nathalie, Reception on Dec 24, 2023
Dear RobertThank you very much for your review.We're happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location And You Can Reserve A Parking Space
It was nice to have a free “mini-bar” in the room and the buffet breakfast was good with attentive staff who made sure timely replenishments were made. The only downside to our stay was when we phoned the hotel in November to ask if we could reserve a parking space we were informed that it was on a first come, first serve basis. On arrival at 2pm in the afternoon we were then told that there were no spaces in the hotel car park because they had all been reserved in advance.
Stayed 1 night in Dec 2023
Response from Nathalie, Reception on Dec 17, 2023
Dear JohnThank you for your feedback and for choosing to stay with us. We are delighted that you enjoyed our mini-bar and buffet breakfast, and appreciate your positive comments about our attentive staff. We understand your frustration when a parking space was not available on arrival. Here at the hotel, we strive to make sure all of our guests have a pleasant stay and we apologize for any inconvenience caused by the lack of reserved parking space.It would be a pleasure, to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Kathleen

Stayed 5 nights in Nov 2023
Response from Nathalie, Reception on Dec 9, 2023
Dear KathleenThank you for your review.We're happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, front desk is super friendly and willing to help! Would definitely stay here again!
Stayed 2 nights in Dec 2023
Response from Nathalie, Reception on Dec 9, 2023
Dear MichelleThank you for your wonderful review of our hotel! We're thrilled to hear that our front desk staff were friendly and helpful - that's a priority for us as we strive to make each guest feel welcomed and taken care of. We hope that you will stay with us again soon!Kind regards from Zurich,Nathalie, Reception

8/10 Good

Mark

Stayed 1 night in Nov 2023
Response from Nathalie, Reception on Dec 9, 2023
Dear MarkThank you for your review.We're happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see the Christmas markets. The room I had worked great for a solo traveler but would have been two small for even a couple traveling together.
Stayed 1 night in Nov 2023
Response from Nathalie, Reception on Dec 3, 2023
Dear BrittanyThank you for taking the time to share your experience with us. We are delighted that you had a great stay and enjoyed the convenience of our location. We appreciate your feedback and are sorry to hear that the room was too small for couples. Here at our hotel, we strive to provide comfortable accommodation for all of our guests and apologize if we did not meet this standard. We hope that this experience does not deter you from staying with us in the future and hope to see you again soon.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

James, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is Expedia says there is round trip shuttle service to and from the airport. There is no shuttle from the airport to the hotel only from hotel to the airport. Other than that a 10 out of 10 in every aspect!
Stayed 3 nights in Nov 2023
Response from Rebecca, Reception on Nov 28, 2023
Thank you for taking the time to write a review about your stay at our hotel. We are delighted that you found our hotel to be a 10 out of 10 in every aspect and we appreciate your kind words.Again, thank you for your review and we hope to have the chance to welcome you back in the future!Kind regards,Rebecca, Reception

10/10 Excellent

Silvia, tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, exactly like in the pictures. Not a huge room, however, we felt comfortable. Nice breakfast was included, and also the drinks inside the mini fridge, that was really nice. Very attentive personal
Stayed 1 night in Nov 2023
Response from Rebecca, Reception on Nov 28, 2023
Dear LiviaThank you for your positive feedback regarding your stay at Best Western Plus Hotel Zürcherhof. We are delighted that you enjoyed our service and amenities, such as the breakfast and the complimentary drinks in the mini fridge. Here at Best Western Plus Hotel Zürcherhof, we take pride in providing our guests with an excellent standard of hospitality and service that is tailored to their needs. Thank you again for your feedback!Kind regards,Rebecca, Reception

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
A really great hotel. It is a small hotel, but with everything you need for a perfect stay at Zürich. The amability of the staff, the rooms were very good (the bed was truly comfortable), the cleanliness was good, the location is a GREAT plus since it is in the center of the city (3 mins from the Train Station), and my favorite part…breakfast. An AMAZING breakfast!!! They also had a variety of pastries on the lobby for you to enjoy for free. I would come back to this hotel.
Stayed 5 nights in Nov 2023
Response from Rebecca, Reception on Nov 28, 2023
Dear LesterThank you very much for sharing your kind words about Best Western Plus Hotel Zürcherhof. It is wonderful to hear that you had a great stay during your time in Zürich and ultimately experienced all the comforts one could expect from a small hotel. We are especially pleased that you enjoyed the amability of our staff, cleanliness of the rooms, and of course our amazing breakfast! At Best Western Plus Hotel Zürcherhof, we strive to provide an enjoyable experience to all our guests by offering top-level hospitality and service as well as comfortable accommodations. We are delighted that we were able to exceed your expectations on this occasion. Thank you again for taking the time to share your experience with us and we hope to welcome you back soon!Kind regards,Rebecca, Reception

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023
Response from Nathalie, Reception on Nov 11, 2023
Dear DanielThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room which was very comfortable and the staff weee all very courteous . I would specially like to mention the lady at breakfast who made me the most delicious omelette.
Stayed 1 night in Nov 2023
Response from Nathalie, Reception on Nov 4, 2023
Dear RobertThank you so much for your kind words about our staff and the room. We are happy to hear you had a pleasant stay with us. Our goal is to ensure that all of our guests have a comfortable and enjoyable stay, and we are delighted that we were able to exceed your expectations. We strive to provide excellent service in all aspects of the hotel experience, and it is wonderful to hear that you had such a great experience at breakfast. We look forward to welcoming you back soon!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here two nights the staff were very helpful breakfast was good and our room had large windows we opened at night if ever we come back we will stay here again
Stayed 1 night in Oct 2023
Response from Nathalie, Reception on Nov 4, 2023
Dear JosephThank you so much for taking the time to write about your recent stay with us! We are delighted that you and your wife enjoyed your time here, and are glad to know that our helpful staff and delicious breakfast were part of a memorable experience. We appreciate the positive feedback regarding the large windows in your room that could be opened at night, as we strive to guarantee the highest levels of comfort for our guests. Thank you again for choosing to stay with us, and we hope to welcome you back soon!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Orleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to transportation, store and restaurants. Love the view of our room
Stayed 4 nights in Oct 2023
Response from Nathalie, Reception on Oct 28, 2023
Dear OrleenThank you for your kind words about our hotel's convenient location and beautiful view! We strive to ensure our guests have a comfortable stay in a peaceful environment, and it's wonderful to hear that we were able to provide that for you. We appreciate your taking the time to leave us such kind feedback.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel, clean, friendly, complimentary drinks, very good breakfast which included. Close to attractions and train station. Much better than our expectation. Definitely will stay there when we come back to Zürich.
Stayed 1 night in Oct 2023
Response from Nathalie, Reception on Oct 28, 2023
Dear GuestThank you so much for your kind review! We are delighted to hear that your stay was better than expected and that our friendly service, complimentary drinks, and tasty breakfast went above and beyond your expectations. At our hotel, we strive to provide an unforgettable experience for all of our guests, and it sounds like we succeeded in doing just that! We look forward to welcoming you again when you come back to Zurich.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located 1 street back from the river and only a short walk from the train station and tram stop. There are plenty of restaurants and shopping all within a comfortable walking distance. The room is well equipped and comfortable with complementary drinks in the mini bar. The staff are extremely friendly and helpful. This is a fantastic hotel in a great location and I would highly recommend.
Stayed 1 night in Oct 2023
Response from Nathalie, Reception on Oct 22, 2023
Dear JennyThank you for your kind words about our hotel! We are delighted to hear that you enjoyed our convenient location, comfortable room, and friendly staff. We take pride in providing our guests with the best experience possible and are happy to hear that you were satisfied with your stay. We hope to welcome you back soon!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Nathalie, Reception on Oct 19, 2023
Dear PaulThank you very much for your review!We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

JOANI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Nathalie, Reception on Oct 17, 2023
Dear JoaniThank you very much for your review.We are happy, that you enjoyed your stay with us.We would be happy to welcome you again in our hotel.Kind regards from Zurich, Nathalie, Reception

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great hotel. Room was small but perfect for one person. Breakfast was good. All the staff were amazing. Perfectly located for trips as next to the central tram station and a short walk to the main station. Only negative is the area attracts what you would expect at night fun an place so central.
Stayed 3 nights in Oct 2023
Response from Nathalie,Rreception on Oct 17, 2023
Dear JohnThank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us! We also recognize your feedback about the size of the room and the quality of breakfast. We are proud that all our staff members could make your stay even more pleasant. It is also great that our central location worked out perfectly for your trips. We appreciate all feedback, and we take it very seriously. Safety and security of our guests are always our priority, so we constantly strive to ensure that all of our guests can feel safe and secure in their surroundings at all times. We hope you had a pleasant stay overall, and we look forward to welcoming you again soon!Kind regards,Nathalie, Reception

10/10 Excellent

MAUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2023
Response from Nathalie, Reception on Oct 14, 2023
Dear MaungThank you very much for your review.We are happy, that enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, close to the train terminal, great breakfasts!!
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Oct 14, 2023
Dear RitaThank you for your kind words and for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and found the location convenient and breakfasts delicious. We strive to provide our guests with an experience that is comfortable, enjoyable, and stress-free. We hope to have another opportunity to welcome you back soon.Kind regards from Zurich,Nathalie, Reception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good 3 star hotel.
Good location. close to Zurich HB train station & restaurants. easy to step out and find a place to eat. Breakfast at hotel is good too.
Stayed 3 nights in Sep 2023
Response from Nathalie, Reception on Oct 28, 2023
Dear guestThank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location and delicious breakfast. We strive to ensure that our guests have an enjoyable stay and we appreciate that you took the time to let us know how we fared in meeting your expectations. Thank you again for staying with us.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Colin

Stayed 1 night in Oct 2023
Response from Nathalie, Reception on Oct 8, 2023
Dear ColinThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure, to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Miae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Sep 2023
Response from Nathalie, Reception on Oct 2, 2023
Dear MiaeThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Oct 2, 2023
Dear JoeThank you very much for your review.We are happy, that you enjoyed your stay with us.It would be a pleasure to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Miae

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy, nice breakfast
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Oct 1, 2023
Dear MiaeThank you very much for your review!We are happy to hear, that you enjoyed our breakfast and your stay with us.It would be a pleasure, to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

6/10 Okay

Alex

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would love to recommend this hotel. The staff are fantastic and they offer free water and ice cream. The included breakfast is varied and quite good. The rooms are adequate. However when the weather is hot, the portable air conditioning unit in the room doesn’t work so well. If you try opening the windows at night, you'll hear loud talking and laughing until the early AM from the 3 prostitutes on the opposite corner from the hotel. It's an issue that should have been addressed by the owners long ago.
Stayed 3 nights in Sep 2023
Response from Nathalie, Reception on Oct 1, 2023
Dear AlexThank you for your kind words. We are pleased to hear that you enjoyed your stay with us, especially the staff and complimentary amenities. At the same time, we apologize for whatever inconvenience you experienced with the air conditioning unit in your room. We understand how uncomfortable it can be in hot weather and we take all feedback seriously. We are continuously looking for ways to improve our guests' experience and strive to provide comfortable accommodations for all of our visitors.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Ellen, OAKLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PERFECT little hotel for a short stay in Zurich. Walkable from the train and bus stations, and to Lake Zurich. Staff were so helpful and wonderful. VERY quiet at night. Very clean. The room had everything we needed, comfy bed, nice shower, mini-frig, plenty of outlets for device charging, even a little balcony. Breakfast was an added plus - and delicious! This hotel is a gem!
Stayed 1 night in Sep 2023
Response from Nathalie, Reception on Oct 1, 2023
Dear EllenThank you for your wonderful review! We are thrilled to hear that you had a perfect experience during your stay in Zurich. We take great pride in our friendly, helpful staff and aim to make each guest feel right at home. We are also glad that you enjoyed the comfortable rooms, mini-frig, outlets for device charging, and of course the delicious breakfast. It was a pleasure having you as our guest and we hope to welcome you back soon!Kind regards from Zurich,Nathalie, Reception

8/10 Good

Lolita, White Plains

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, safe and clean. A bit small for 3 people.
Stayed 1 night in Sep 2023
Response from Nathalie, Reception on Oct 1, 2023
Dear LolitaThank you for taking the time to review our hotel. We greatly appreciate your feedback and are delighted that you found our location convenient and our facilities safe and clean. We understand that 3 people may have found the room size a bit of a challenge, however, we strive to provide comfortable accommodation without compromising on style or quality. Again, thank you for your feedback and we hope that you will stay with us again in the future.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for Zurich. Property nice and clean. Staff fantastic and really good breakfast. Room we had wasnt big but pretty standard for Europe. Location excellent. Not far from train station and literally steps from great restaurants, shopping and sites. Would definitely stay again without hesitation.
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Oct 1, 2023
Dear SeanThank you for your fantastic review! We are so glad that you enjoyed our property and found it to be clean and the staff to be excellent. We pride ourselves in being conveniently located near the train station, restaurants, shops, and sites. It was great to hear that you would stay with us again without hesitation. We hope you visit us soon!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

James K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb location & delightful stay in Zurich w/ the MOST friendly & helpful staff we have ever encountered in our travels. The delicious breakfast & ice cream whenever we wanted, along with the water and a fridge filled of other goodies were all a bonus. We would walk in & say we were home. We don’t need super spacious - but appreciate efficiency & that is what we got. Just always grateful for an elevator too & a quiet one! Would hope to return one day - definitely!
Stayed 5 nights in Sep 2023
Response from Nathalie, Reception on Sep 23, 2023
Dear JamesThank you for sharing such kind words about your stay at our hotel. We are delighted to hear that you found our staff to be friendly and helpful. We are also thrilled that you enjoyed the breakfast, ice cream, water, and fridge filled with goodies. We agree efficiency is important and we are glad you appreciated it as well as the elevator being quiet. It would be our pleasure to welcome you back in the future!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel, close to the main train station & trams. Very walkable to the old town of Zurich & sights. The breakfast had many offerings and the free mini bar in the room, water, ice creams, fruit & pastries at reception were very welcome. I would stay there again.
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Sep 23, 2023
Dear RosemaryThank you very much for your kind words! We are delighted to know that you enjoyed the convenience of our location near the main train station and trams, as well as being within close proximity to Zurich's old town and its attractions. We also appreciate your feedback on our breakfast offerings and complimentary amenities such as the mini bar, water, ice creams, fruit, and pastries at reception. We hope to welcome you back again soon!Kind regards from Zurich,Nathalie, Reception

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the middle of restaurants bars and shopping. Close to all the pretty sights
Stayed 1 night in Sep 2023
Response from Nathalie, Reception on Sep 23, 2023
Dear ClaireThank you for your kind words about our hotel being located near many wonderful restaurants, bars, and shopping! We are thrilled to hear that you were able to enjoy the area during your stay. We strive to ensure an enjoyable experience for all of our guests and it is great to hear that we have achieved that. Thank you for taking the time to share your experience with us.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Farrell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Ideal location for all things Zurich.
Stayed 1 night in Sep 2023
Response from Nathalie, Reception on Sep 16, 2023
Dear FarrellThank you for your review! We are pleased to hear that you found our staff helpful and that our convenient location was ideal for what you wanted to do while in Zurich. We strive to provide the best service possible and we are glad that your experience reflected this. Thank you for staying with us!Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Sep 16, 2023
Dear AndreThank you very much for your review.We are happy to hear, that you enjoyed your stay with us.It would be a pleasure, to welcome you again in our hotel.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

Sharon, Lake Placid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Free ice cream and water and soda, and an outstanding free breakfast! The staff was the best, especially Sara …very helpful
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Sep 16, 2023
Dear SharonThank you for your kind words and review. We are glad to hear that you enjoyed the room size, the fan provided, our friendly staff, complimentary treats, and free breakfast. We appreciate your kind words about Sara and her helpfulness in making your stay as comfortable as possible. We strive to provide a memorable experience for all our guests and we’re pleased that we were able to deliver on that promise in this case. Thank you again for taking the time to share your experience with us.Kind regards from Zurich,Nathalie, Reception

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to everything. Easy to get anywhere. Tons of dining and shops in the area. Staff were fabulous
Stayed 2 nights in Sep 2023
Response from Nathalie, Reception on Sep 10, 2023
Dear JuliaThank you so much for your review! We are thrilled that you enjoyed your stay here and found our staff to be outstanding. We strive to provide excellent hospitality for all of our guests and we appreciate your recognition of that. We are glad that you were able to find everything you needed near the hotel and we hope to welcome you back soon!Kind regards from Zurich,Nathalie, Reception