Dear Charlemise,I would like to extend my sincerest apologies for the distressing experience you encountered during your recent stay at Apart-Hotel Zurich Airport. Your feedback regarding the condition of the hotel room is deeply concerning and falls far below the standards we strive to uphold.I am truly sorry for the state of the bathroom and the presence of spider webs in your room. This does not reflect the cleanliness and attention to detail we aim to provide for our guests. Please rest assured that I have personally addressed this matter with our housekeeping and maintenance teams to rectify these issues immediately.Your comfort and satisfaction are of utmost importance to us, and it is disheartening to hear that we failed to meet your expectations during your stay. I completely understand your decision to leave, and I deeply regret the inconvenience caused.We genuinely value your feedback as it helps us identify areas for improvement. I would like to assure you that we are taking the necessary steps to ensure such issues do not occur in the future.Once again, I apologize for the disappointment you experienced. Thank you for bringing this to our attention, and we hope to regain your trust in the future.Warm regards,

Dear Jason,Thank you for taking the time to provide feedback about your recent stay at Apart-Hotel Zurich Airport. Your insights are essential to us in maintaining and improving our services.We deeply regret that your experience fell short of your expectations, particularly concerning the issue with the room heating and the service received at our front desk. Please accept our sincerest apologies for the inconvenience and discomfort you encountered during your stay.Your feedback has been brought to the attention of our management team for immediate review and action. Rest assured, we are taking proactive steps to ensure such incidents do not recur in the future.We understand your decision, but we genuinely hope you might reconsider staying with us in the future.Once again, thank you for sharing your feedback. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,

Hi Shannon,Thank you for sharing your feedback! We're glad you had a great experience overall during your stay at Hilton Zurich Airport. If there's anything specific you feel we could improve on to make it a perfect 5 next time, do let us know. We hope to welcome you back soon!Best regards,

Dear KarinaThank you very much for your visit and the positive review and rating. Great that you enjoyed our staff as well as our good location near the airport. The entire team is looking forward to welcome you the next time.Best regardsMark V. / Manager

Thank you for taking the time to share your feedback with us. We appreciate your honest evaluation, and we're sorry to hear that your experience fell short of expectations. Your comments are invaluable in helping us make improvements. If there's anything specific you'd like to discuss further, please feel free to reach out. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

Dear AnwarThank you very much for your visit and the positive 5 star rating! Great that you enjoyed staying with us.We are looking forward to welcome you the next time.Best regardsMark V. / Manager

Dear HusseinThank you very much for sharing your feedback with us.According to your hotel confirmation you have made a reservation for stay from 21/09/23 until 22/09/23. It is correct that we did not have rooms available during your arrival at 10AM, however, still we were able to provide you with a room at 10:40AM in comparism with our regular check-in time at 2PM. Therefore, we have granted check-in more than three hours ahead of our confirmed check-in time, furthermore, our housekeeping team has cleaned your room as quickly as possible to assure a minimum wait of only 40 minutes. I do apologize if that did not meet your expectations.

I hope this message finds you well.Thank you for bringing your recent experience at Apart-Hotel Zurich Airport to our attention. We sincerely apologize for the inconveniences you faced during your stay. Your feedback is invaluable to us, and we take your comments very seriously.We are actively addressing the issues you raised to ensure a smoother and more enjoyable experience for all our guests. Rest assured, your concerns will be thoroughly investigated and resolved.We appreciate your patience and hope that you would consider giving us another opportunity to exceed your expectations on your next visit.Should you have any further comments or suggestions, please feel free to share.Thank you once again for your feedback.

Dear Guest,Thank you for staying with us at Apart-Hotel Zurich Airport. We hope you had a pleasant stay. Should you need any further assistance or have any questions, feel free to let us know. We look forward to welcoming you again soon.Warm regards,

Thank you for your kind words! We're delighted you enjoyed your stay at Apart-Hotel Zurich Airport. Your feedback brightened our day.

Thank you for taking the time to provide feedback about your recent stay at Apart-Hotel Zurich Airport. We appreciate your input and are pleased to have been your choice of accommodation. If you have any further comments or suggestions, please don't hesitate to share. We hope to welcome you back in the future.

Dear guest,We truly appreciate your feedback from your recent stay at Hilton Zurich Airport. We're sorry to hear that the condition of your room and the shower experience did not meet your expectations. Your comments help us understand areas in need of improvement.We apologize for the inconvenience with the airport shuttle and appreciate your suggestion. Our aim is to offer a comfortable experience, and your feedback will guide us toward enhancing our services.We hope you consider staying with us again in the future, allowing us the opportunity to provide a more satisfactory experience.Best regards,

Dear Guest,Thank you for your review of your recent stay at Apart-Hotel Zurich Airport. We're pleased to hear that you found our hotel to be very clean and surprisingly quiet. Your feedback regarding the tub/shower door is appreciated, and we'll consider this as we work to enhance our guests' experience.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,

Dear Guest,Thank you for taking the time to provide us with your feedback about your recent stay. We sincerely appreciate your honest input as it helps us identify areas that need improvement.We regret to learn that your overall experience did not meet your expectations. It's disheartening to hear about the morale among our staff and the perception that certain amenities were not properly taken care of. We take these concerns seriously, and we will address them with our team to ensure a more positive atmosphere and enhanced guest experience.We're disappointed that your impression of the property fell short of what you anticipated. We constantly strive to provide value and comfort to our guests, and we apologize that this was not your takeaway from your stay.Your feedback will undoubtedly guide us in making the necessary improvements to deliver a better experience for our guests. We apologize for any inconvenience you experienced during your time with us, and we hope to have the opportunity to welcome you back in the future, should you reconsider.Thank you for sharing your insights and giving us the chance to address these matters.Best regards,

Dear Bianca,Thank you for sharing your feedback about your recent stay at Hilton Zurich Airport. We apologize for not meeting your expectations during your time with us.We take guest feedback seriously, and your comments will be carefully reviewed to identify areas where we can make improvements.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Best regards,

Dear valued guest,thank you very much for sharing your review with us. We are looking forward to see you around again soon.Best regards

Dear Rashedthank you very much for sharing your review with us.We are looking forward to see you again soon.Best regards

Dear Yuri,thank you very much for sharing your feedback with us.I am happy to see that you had a pleasant stay at our hotel.Best regards

Dear LarryThank you for your application. We are very pleased that we were able to provide you with a pleasant stay.Best regards

Dear PatriciaThank you very much for your visit and the positive review. Great that you had such a good time staying with us. We are looking forward to welcome you the next time.Best RegardsMark V. / Manager

Dear GabrielThank you very much for your visit and the positive feedback. Great to read that you had such an excellent time and that you enjoyed our polite and helpful staff.We are looking forward to welcome you the next time.Best regardsMark V. / Manager

Dear Esra,thank you very much for sharing your thoughts with us. I am thrilled to see that you had such a tremendous stay at our hotel.Best regards

Dear Taylor,thank you very much for sharing your feedback with us. We are happy to see that you had a great time here.Best regards

Dear Connie,warm greetings from the Hilton Zurich Airport and many thanks for sharing your positive feedback with us. I am happy to see that you had such a great time staying at our hotel.Best regards

Dear Gertrudis,thank you very much for sharing your provided feedback. We are looking forward to welcoming you back anytime soon.Best regards

Dear Lisa,thank you very much for your provided review. We would love to see you around again anytime soon.Best regards

Dear Hilda Thank you very much for your visit and the positive rating! Great that you enjoyed staying with us. The entire team is looking forward to welcome you the next time. Best regards Mark V. / Manager

Dear Michael, thank you very much for sharing your positive feedback with us. We are happy to see that you had such an enjoyable stay at our hotel. Best regards

Dear Matthew Thank you very much for your visit and the positive rating! Great that you had such a lovely time staying with us. We are looking forward to welcome you the next time. Best regards Mark V. / Manager

Dear Syed Raza Thank you very much for your visit and the provided rating! We are looking forward to welcome you the next time. Best Regards Mark V. / Manager

Dear Renata, thank you very much for sharing your positive feedback with us. We hope to see you again soon. Best regards

Dear Pratik Thank you very much for your visit and the positive rating! Great that you enjoyed staying with us. We are looking forward to welcome you the next time. Best regards Mark V. / Manager

Dear Scott Thank you very much for your visit and the positive rating! Great that you enjoyed staying with us. We are looking forward to welcome you the next time. Best regards Mark V./ Manager

Dear shahabaldin Thank you very much for your visit and the positive rating! Great that you enjoyed staying with us. We are looking forward to welcome you the next time. Best regards Mark V. / Manager

Dear Natasha, thank you very much for sharing your feedback with us. We hope to see you around again soon. Best regards

Dear Ihar Thank you for taking the time to share your experience about your recent stay at our property. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback. Best regards Mark V. / Manager

Dear Pat Thank you very much for your visit and the provided rating. Great that you enjoyed staying with us. We are looking forward to welcome you the next time. Best regards Mark V. / Manager

Dear Gladys Thank you very much for your visit and the provided feedback. I am very sorry that we were not able to meet your expectations. Please be informed that all of our rooms are stocked with a minibar as well as with air-conditioning. The rooms are set between 21 to 22 degrees and our guests have the possibility to change the temperature up to 2 degrees lower or higher. I hope you consider staying with us in the future. Best regards Mark V. / Manager

Dear James Thank you very much for your visit and the provided review. It is correct that we do operate a shuttle service during peak arrival and departure times. As mentioned on our web pagewe we are charging a moderate fee of CHF 5, - for using the shuttle from the hotel to the airport . Due to local Regulation and external service provider we have to charge for the transportation. I We hope to welcome you again. Best regards Mark V. / Manager

Dear Kiran, thank you very much for sharing your feedback with us. Indeed, the Apart-Hotel Zurich Airport is temporarily closed due to low demand caused by the pandemic. We hope that you had a pleasant time staying at the Hilton Zurich Airport in the meantime. Have a great day! Best regards Bastian S. / Manager

Dear Javad, thank you very much for sharing your 10-star review with us. We are very happy to see that you had such a great stay. Best regards Bastian S. Front Desk Manager

Dear Anjuli Thank you very much for your visit and the positive rating! We are looking forward to welcome you the next time. Best regards Mark V. / Manager

Dear valued guest Thank you very much for your visit and the positive rating! Great that you had such a lovely time staying with us. The entire team is looking forward to welcome you the next time. Best regards Mark V. / Manager