Do not have a clue
They had a VERY loud banquet in the court yard outside my room. At 10:00 I final took a sleeping pill and used ear plugs. The hotel could not have cared less that 20 rooms were being disturbed. So the next night I asked for a different room. This room was next to different banquet center. Same thing at 11:00 I final took a sleeping pill and used ear plugs.
The room service server made me a tip him 10 times the guide books recommendation before he would leave my room.
When I check in the desk clerk forgot to return my passport. The next morning when I could not find it they pulled it out of a drawer. If I had not remembered I would have been 10 hours away at the airport with out my passport needed to return to the USA. How knows why they did not call my room rather that putting it in drawer?
Restaurant was very slow even when I was the only customer – 10 minutes for a cup of coffee.