Title: Hotel Zihua Caracol - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3152549&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Zihua Caracol Travelers soak up the sun at an ocean-view restaurant and relax by a pool surrounded by nature, all while experiencing genuine hospitality at this coastal retreat. ## Photo gallery for Hotel Zihua Caracol ![On the beach - Hotel Zihua Caracol (Zihuatanejo)](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/1e991ef0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers - Hotel Zihua Caracol (Zihuatanejo)](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/4411da35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite Familiar - Hotel Zihua Caracol (Zihuatanejo)](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/153cf905.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Zihua Caracol (Zihuatanejo)](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/45ae0334.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - Hotel Zihua Caracol (Zihuatanejo)](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/f260612b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Zihua Caracol offers a peaceful escape in Playa La Ropa with stunning ocean panoramas. Guests start their day with breakfast overlooking the water at one of two restaurants, then spend afternoons lounging by the outdoor pool or exploring the garden grounds. ## Reviews 7.4 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Double Room Standard ![Hypo-allergenic bedding, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/90c69c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard 8.0 Very good 1 review - 172 sq ft - Sleeps 4 ### View all photos for Standard Room King Size ![Hypo-allergenic bedding, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/34fa31b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room King Size 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning TV Hypo-allergenic bedding Private bathroom Cable channels In-room safe Daily housekeeping - 388 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Suite Familiar ![Suite Familiar](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/153cf905.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Familiar 8.0 Very good 2 reviews ### Highlights Individually furnished Air conditioning TV Hypo-allergenic bedding Private bathroom In-room safe Daily housekeeping - 452 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed - Partial ocean view ### View all photos for Suite King Size ![Suite King Size](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/3ca7e7c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite King Size ### Highlights Individually furnished Air conditioning TV Hypo-allergenic bedding Private bathroom In-room safe Daily housekeeping - 388 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Suite Standard ![Hypo-allergenic bedding, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/185582cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Standard - 527 sq ft - Sleeps 2 ### View all photos for Room Standard ![Hypo-allergenic bedding, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/53bf36bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 8.0 Very good 1 review - 387 sq ft - Sleeps 2 ### View all photos for Quadruple Suite ![Hypo-allergenic bedding, in-room safe, individually furnished](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/5ae0c85e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite - 688 sq ft - Sleeps 4 ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/4000000/3160000/3152600/3152549/9fc26b7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 7.0 Good 6 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Private bathroom In-room safe Daily housekeeping - 172 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZihuatanejo-Hotels-Hotel-Zihua-Caracol.h3152549.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZihuatanejo-Hotels-Hotel-Zihua-Caracol.h3152549.Hotel-Information) ## About the area Located on the beach, Hotel Zihua Caracol is in Playa La Ropa, a neighborhood in Zihuatanejo. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. [Visit our Zihuatanejo travel guide](https://www.expedia.ca/Zihuatanejo.dx6177) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.63893%2C-101.55028&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=stRFrjNigRVOxF6eBiwQjUpv2Pw=) Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880 ### What's nearby - ![The golden sunsets in Zihuatanejo Bay and the broad sandy beaches make for stunning memories. Thus photo was taken on Playa La Ropa, which is my favorite beach in Zihua. There are dozens of excellent beach restaurants with amazing views and delicious food. Bring a camera.](https://images.trvl-media.com/place/6177/09ec31ac-5f50-467f-987f-b250fa1c944d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zihuatanejo Bay 2 min walk \- 0.2 km - La Madera Beach 2 min walk \- 0.2 km - Kioto Plaza 5 min walk \- 0.5 km - Archaeological Museum of the Great Coast 7 min walk \- 0.6 km - Principal Beach 7 min walk \- 0.6 km ### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) 20 min drive ### Restaurants - Terracita Beach 6 min walk - Restaurante La Casa Vieja 3 min walk - Margaritas 5 min walk - Bistro Del Mar 11 min walk - Il Mare 4 min walk ## About this property ### Hotel Zihua Caracol Hotel near Zihuatanejo Bay Near La Ropa Beach, Hotel Zihua Caracol provides a terrace, a coffee shop/cafe, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, kids' meals, light fare, and ocean views. In addition to a bar, guests can connect to free WiFi in public areas. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Full breakfast (surcharge), express check-out, and barbecue grills - A 24-hour front desk, a banquet hall, and smoke-free premises Room features All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like safes and room service. More amenities include: - Bathrooms with showers and shampoo - 30-inch TVs with cable channels ## Similar properties ![Premium bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3160000/3152400/3152330/1e07b27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Sun and Moon Playa La Ropa - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 196 reviews CA $191 CA $235 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=3152330&PinnedHotelID=3152330&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa reception](https://images.trvl-media.com/lodging/1000000/180000/173600/173536/cf43f5d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Irma Playa La Ropa - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,002 reviews CA $215 CA $265 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=173536&PinnedHotelID=173536&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/15370000/15363400/15363387/a5bd55b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa de la Palma Bed and Breakfast Zihuatanejo Centro - 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Restaurant - Air conditioning 8.8 Excellent 179 reviews CA $222 CA $266 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=13440841&PinnedHotelID=13440841&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/115000000/114600000/114597700/114597669/390251a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ixic posada boutique Zihuatanejo Centro - Pool - Spa - Pet friendly - Parking included 9.2 Wonderful 18 reviews CA $95 CA $114 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=114597669&PinnedHotelID=114597669&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45160000/45152100/45152034/5a10778d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solez Zihuatanejo Playa La Ropa - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 130 reviews CA $116 CA $140 total includes taxes & fees Jan 25 - 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Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 308 reviews CA $75 CA $89 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=16096944&PinnedHotelID=16096944&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=3152549&PinnedHotelID=3152549&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3152549,3152330,173536,15363387,92611990) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free uncovered self parking on site - Limited onsite self parking ### Food and drink - Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Restaurante Los Caracoles - Terraza Burgados Grill ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Barbecue grill - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch TV with cable channels ### Food and drink - Room service ### More - Access via exterior corridors - Air conditioning - Individual furnishings - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Early check-in subject to availability Early check-in fee: MXN 500 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children - Early check-in fee: MXN 500 (subject to availability) - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 10:00 PM No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Hotel Zihua Caracol Zihua Caracol Hotel Zihua Caracol Zihuatanejo Zihua Caracol Zihuatanejo Hotel Zihua Caracol Hotel Hotel Zihua Caracol Zihuatanejo Hotel Zihua Caracol Hotel Zihuatanejo ## Frequently asked questions ### Does Hotel Zihua Caracol have a pool? ### How much does it cost to stay at Hotel Zihua Caracol? ### Is Hotel Zihua Caracol pet-friendly? ### How much is parking? ### What time is check-in at Hotel Zihua Caracol? ### What time is check-out at Hotel Zihua Caracol? ### Where is Hotel Zihua Caracol located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Zihua Caracol Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 50 8 - Good 89 6 - Okay 58 4 - Poor 26 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Suzanne Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Lovely facilities. Great staff. Breakfast included was very good. Pool is great. Location made it easy to walk to most places we wanted to go, or to access transportation. ##### Suzanne Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Ran Jan 20, 2026 Quite. Good breakfast. Friendly staff. No fridge in the room. Not far from the beach (not on the beach) ##### Ran Stayed 4 nights in Jan 2026 ### 8/10 Good #### Sharon Dec 23, 2025 Liked: Cleanliness, staff & service Excellent staff. They really make an effort to make you more comfortable. They changed our curtains to black out shades for us. ##### Sharon Stayed 21 nights in Dec 2025 ### 10/10 Excellent #### Floyd Jan 12, 2026 Liked: Amenities I booked this property online from Canada for 4 days thinking I would look around for a place to stay for a month when I arrived. I quickly noticed how nice the resort and staff were but after my 4 days I had to relocate as the property was full. The manager Gerardo was fantastic and he put in time on his own accord to find me a suitable property to relocate to. I highly recommend this property, it has everything you need and you get the best value here. It’s just simply a lovely resort and is so close to the beach. Don’t do as I did, only booking for 4 days, book your whole vacation at the Caracol!! ![](https://a.travel-assets.com/ugc/hotel-reviews/5c849449-548b-4893-9421-c7d5dea9442c-1768253941686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eef22fe2-ab85-4197-9c35-f8c7c1cc4965-1768253942353.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/751fd1e3-88e8-49bb-894c-e5fe3b07a34c-1768253942425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Floyd Stayed 4 nights in Jan 2026 ### 6/10 Okay #### Jean Dec 13, 2025 Liked: Cleanliness Staff very nice, room big with balcony, fridge but it is old - the whole place needs a facelift but ok. Our biggest issue NO hot water & we were there for 2 wks - when we enquired we were pretty much given the brush off, also they had had some issue with electrical or water or something so for days were drilling thru concrete & we had to listen to that for hours on end. ##### Jean Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Deborah Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice location, clean hotel and rooms. Also very lovely staff!! ##### Deborah Stayed 28 nights in Jan 2025 ### 10/10 Excellent #### Noel Jan 4, 2025 Liked: Cleanliness Great stay! Great staff! ##### Noel Stayed 1 night in Jan 2025 ### 8/10 Good #### Patricia Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was clean and location convenient. Wifi not great, pool was lovely and very well cared for area. Breakfast included was nice and pretty good. Looking into maybe going back next year, but getting a kitchen ##### Patricia Stayed 7 nights in Feb 2025 ### 8/10 Good #### Mario Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location between La Ropa and Centro. Great value for the price. Very nice pool, comfortable and clean room. Breakfast was included and excellent. My only issue was the spotty wi fi in the room. ##### Mario Stayed 5 nights in Feb 2025 ### 8/10 Good #### Fern Feb 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the pool and garden area. Roof top view is beautiful ##### Fern Stayed 10 nights in Jan 2024 ### 10/10 Excellent #### AnneMarie Jan 23, 2025 The Room is a little tired. But pool area and location is awesome! ##### AnneMarie Stayed 1 night in Jan 2025 ### 6/10 Okay #### Amy Mar 1, 2024 5 stars for beach proximity, location to excellent restaurants, vista views, room cleanliness, lovely pool and balcony bar. 1 star for condition of the room/bathroom, bedding, dingy towels, large space beneathe door showing daylight and odd service at front desk & at breakfast. The older front desk man was not friendly, never inquired about our experience while checking out, no smile, only wanted to radio maid & make sure we left room in satisfactory condition. ##### Amy Stayed 5 nights in Feb 2024 ### 4/10 Poor #### Attila Feb 24, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The hotel grounds and the pool area are indeed very nice, but my room was terrible. No blow dryer, no shampoo or shower gel, only a bar of soap. Walls cracked, very basic furniture - more of a cell than a room. Hot water took 10 minutes (!) to arrive every day - what a waste of water! But the worst was the bed - it was the most uncomfortable, hard, bed I have ever had the misfortune to sleep on. My. right shoulder completely seized up after just 1 night, so I had to actually had to cut my trip short and come home early as I did not want to be in pain for the whole week. NOT recommended!! ##### Attila Stayed 5 nights in Feb 2025 ### 8/10 Good #### Victor Hugo Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ubication near to the beach. Employees are Nice ##### Victor Hugo Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Kelly Dec 25, 2025 Liked: Cleanliness The breakfast was nothing i would chose. The wifi didnt work in the room. No hot water for a shower. ##### Kelly Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Turtle Jul 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great time it was a good stay a good distance from everything ##### Turtle Stayed 3 nights in Jul 2024 ### 8/10 Good #### Jose Feb 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Close to the beach, beautiful neighborhood. ##### Jose Stayed 4 nights in Jan 2023 ### 8/10 Good #### Nicole Feb 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clean, safe and friendly staff ##### Nicole Stayed 2 nights in Jan 2023 ### 8/10 Good #### judith Nov 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities The pool is lovely ##### judith ### 10/10 Excellent #### Juan Feb 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very close to the beach ##### Juan Stayed 2 nights in Dec 2023 ### 8/10 Good #### Robert Mar 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is well located close Madeira beach access. The staff are extremely friendly and helpful. The rooms are very basic, but who spends much time in your hotel room when you are in Zihua. ##### Robert Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Gary Feb 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spent 2 weeks here, comfortable and close to the beach. Staff was friendly and housekeeping was helpful. Shout out to Anna who always made sure I had plenty of towels. Breakfast was good and pool was very nice. ##### Gary ### 8/10 Good #### Patricia Mar 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I really liked how the hotel look like a Hacienda, but it needs to be updated…it would of been nice if it had a fridge inside the room. The bathroom sink has a crack and it leaks, other than that it was just ok… the swimming pool was nice the staff was very friendly . ##### Patricia Stayed 10 nights in Mar 2023 ### 6/10 Okay #### Julian Feb 23, 2025 Disliked: Property conditions & facilities Lack of amenities: no phone, no fridge, no microwave. Occasional sewer smell in the room. Very little shelf space. ##### Julian Stayed 7 nights in Feb 2025 ### 6/10 Okay #### cynthia marie Feb 3, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities safe deposit box full of 1000s of ants. room was close to dining room so was noisy. too high priced for a single occupant. liked the old time feel of the area ##### cynthia marie Stayed 21 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [La Isla Residences Zona Diamante Ocean Front View](https://www.expedia.ca/Acapulco-Hotels-La-Isla-Residences-Zona-Diamante-Ocean-Front-View.h87794870.Hotel-Information) > > [Diamond Princess House Acapulco](https://www.expedia.ca/Acapulco-Hotels-Diamond-Princess-House-Acapulco.h19484936.Hotel-Information) > > [Mayan Lakes 12](https://www.expedia.ca/Acapulco-Hotels-Mayan-Lakes-12.h25149639.Hotel-Information) > > [Hotel Corona Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Corona-Zihuatanejo.h11911397.Hotel-Information) > > [Casa Encantadora is your dream vacation. 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