Though the hotel was abit of a distance from the main Zermatt train station, it was located right next to the bridge for the best view of the Matterhorn! They also had a free shuttle car service to pick up and send you to the train station for check-in and out which was so convenient. All you had to do was call them at the train station (via a free phone service machine) or get help from the tourist centre also at the train station to help you call them up. We stayed for 3 nights. Our room was clean, comfortable and well-replenished with everything we needed. The bed and pillows were super comfy. Would well have thought they were a 5 star hotel!! Breakfast was the best I've had in the whole of Switzerland, with fresh orange juice, salmon, meats... Could have the same spread every morning and still look forward to it the next day.