Title: Boutique Hotel Albana Real - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Boutique Hotel Albana Real - Restaurants & Spa Travelers can refresh in an indoor pool with nature views at this hotel near the Matterhorn, then treat themselves to a hot stone massage for complete relaxation. ## Photo gallery for Boutique Hotel Albana Real - Restaurants & Spa ![Suite, Mountain View (Attic) | View from room - Boutique Hotel Albana Real - Restaurants & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/d5bd7557.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served, Japanese cuisine - Boutique Hotel Albana Real - Restaurants & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/50b48ce2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 9:00 AM to 9:00 PM, sun loungers - Boutique Hotel Albana Real - Restaurants & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/faec1d12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Boutique Hotel Albana Real - Restaurants & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/851bec31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double or Twin Room | View from room - Boutique Hotel Albana Real - Restaurants & Spa (Zermatt)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/22bf01e7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Boutique Hotel Albana Real offers a peaceful getaway with a breakfast buffet, sauna, Turkish bath, indoor pool, sun loungers, Fuji of Zermatt restaurant, and free WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1093610&PinnedHotelID=1093610&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/38694611.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 172 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/a563f67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 215 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Superior Double or Twin Room ![Superior Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/78b6e6b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Exclusive Double or Twin Room ![Exclusive Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/e3b05014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double or Twin Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/89cfc94b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Premium bedding - 484 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed ### View all photos for Suite, Mountain View (Attic) ![Suite, Mountain View (Attic)](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/ca69dfa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Mountain View (Attic) ### Highlights Separate dining area Separate sitting area Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Blackout drapes/curtains - 969 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Comfort Double or Twin Room ![Comfort Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/33138f84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double or Twin Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 215 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Romantic Double or Twin Room ![Romantic Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/eeb40ef0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Double or Twin Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 237 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Double or Twin Room ![Executive Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/d1bbf017.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Luxury Double or Twin Room ![Luxury Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/bee9561c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double or Twin Room ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093610/b0c11a43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Heating Free cribs/infant beds LED TV Hypo-allergenic bedding Down duvet Blackout drapes/curtains Premium bedding - 269 sq ft - Mountain view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ## You may also like Ad ![Deluxe Double Room | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16400000/16391900/16391853/6539919b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Continental Zermatt City Centre - Breakfast included - Pet friendly - Free WiFi - Bar 9.0 Wonderful 638 reviews CA $434 CA $464 total includes taxes & fees Jan 13 - Jan 14 [](https://www.expedia.ca/Zermatt-Hotels-Hotel-Continental.h16391853.Hotel-Information?chkin=2026-1-13&chkout=2026-1-14&rm1=a2®ionId=4300&destination=Zermatt&destType=MARKET&latLong=46.019711,7.74653&searchId=7257a1d1-471f-4e59-8d44-5b7b3db363b1&top_cur=CAD) Ad ![Outdoor spa tub](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2960000/2951500/2951431/9f41fc41_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Riffelhaus 1853 Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 155 reviews CA $642 CA $681 total includes taxes & fees Jan 15 - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Boutique-Hotel-Albana-Real-Restaurants-Spa.h1093610.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Boutique-Hotel-Albana-Real-Restaurants-Spa.h1093610.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01800%2C7.74767&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kmdO5tgOPVuc7RQqyU7gdl-FXuM=) Schluhmattstrasse 19, Postfach 454, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 km - Zermatt - Furi \- 1 min walk \- 0.0 km - Furi Ski Area \- 1 min walk \- 0.0 km - Matterhorn Museum \- 3 min walk \- 0.3 km - Zermatt-Furi Gondola \- 8 min walk \- 0.7 km #### Getting around - Zermatt Gornergratbahn Station - 10 min walk - Sion (SIR) - 75 min drive #### Restaurants - Hotel Post Zermatt - Brown Cow Pub - Restaurant du Pont - Old Zermatt - Whymper-Stube ## About this property ### Boutique Hotel Albana Real - Restaurants & Spa Luxury hotel near Zermatt-Furi Gondola Located close to Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Boutique Hotel Albana Real - Restaurants & Spa provides a free breakfast buffet, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. The on-site Japanese cuisine restaurant, Fuji of Zermatt, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks include: - An indoor pool along with sun loungers - An area shuttle, babysitting (surcharge), and coffee/tea in the lobby - A reception hall, a TV in the lobby, and massage treatment rooms - A porter/bellhop, a front-desk safe, and helicopter/airplane tours Room features All guestrooms at Boutique Hotel Albana Real - Restaurants & Spa feature comforts such as premium bedding and bathrobes, in addition to amenities like late night room service and free WiFi. More conveniences in all rooms include: - Hypo-allergenic bedding, Select Comfort beds, and down comforters - Jetted tubs, free toiletries, and hair dryers - 80-cm LED TVs with cable channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![2 indoor pools, 2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/24000000/24000000/23998000/23997949/f205d9b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### De France by Thermalhotels Leukerbad - Pool - Hot tub - Breakfast included - Spa 7.8 Good 65 reviews CA $371 CA $406 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=23997949&PinnedHotelID=23997949&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/55000000/54710000/54700300/54700291/e1acf981.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Astoria Zermatt Zermatt - Parking included - Restaurant - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Area shuttle (surcharge) up to 500 m - Train station pick-up and drop-off shuttle (surcharge) from 7:30 AM to 7:00 PM - Train station shuttle on request - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Fuji of Zermatt - Ristorante Al Trecolore - Rua Thai ### Things to do - Health club - Helicopter/airplane tours - Hot tub - Indoor pool - Sauna - Ski passes - Ski storage - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Pool loungers - Terrace ### Spa - Hot stone massages - Sports massages - Thai massages - Treatment room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - No elevator ### More - 1 building - 5 floors - Built in 1962 - Designated smoking areas (fines apply) - Fireplace in lobby - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Jetted bathtub - Slippers - Towels provided ### Entertainment - 80-cm LED TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Late-night room service - Minibar ### More - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Late check-in subject to availability ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: CHF 40 ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 9:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 20 per pet, per night Welcoming dogs only 1 total (up to 55 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 85.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Late check-out fee: CHF 40 (subject to availability) - Rollaway bed fee: CHF 85.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms A car is not required for transportation to and from this property ### Property is also known as Albana Real Albana Real Hotel Albana Real Hotel Zermatt Albana Real Zermatt Hotel Albana Real Zermatt Hotel Albana Real Hotel Albana Real Albana Real Restaurants & Spa Hotel Albana Real Boutique Spa Boutique Hotel Albana Real - Restaurants & Spa Hotel Boutique Hotel Albana Real - Restaurants & Spa Zermatt Boutique Hotel Albana Real - Restaurants & Spa Hotel Zermatt ## Frequently asked questions ### Does Boutique Hotel Albana Real - Restaurants & Spa have a pool? ### Is Boutique Hotel Albana Real - Restaurants & Spa pet-friendly? ### How much is parking? ### What time is check-in at Boutique Hotel Albana Real - Restaurants & Spa? ### What time is check-out at Boutique Hotel Albana Real - Restaurants & Spa? ### Where is Boutique Hotel Albana Real - Restaurants & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Boutique Hotel Albana Real - Restaurants & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 63 8 - Good 21 6 - Okay 9 4 - Poor 2 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Ian Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome place to stay. Clean, quiet, friendly and accommodating staff with an awesome spa and ski room! ##### Ian Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Nicholas Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice. ##### Nicholas Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Nicholas Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was great! The room was very comfortable with plenty of space and we loved the spa! Highly recommend for a relaxing ski weekend ##### Nicholas Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Salim Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location ##### Salim Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Iliyan Jan 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities incredible staff, best hotel experience i've had ##### Iliyan Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### James Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cool spa area. ##### James Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Kevin Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went above and beyond to ensure an enjoyable experience. ##### Kevin Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Harmeet Feb 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel with great restaurants inside. Conveniently located in centre town. ##### Harmeet Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Sean Jan 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience, highly recommended ##### Sean Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Audra Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and welcoming. Spa was nice but needed help turning the sauna and steam room on. Never did figure out how to start their steam room ##### Audra Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Justin Jan 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Stay! Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again. ##### Justin Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Andres Aug 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend ##### Andres Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Kostandin Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect ##### Kostandin Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Armin Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal, everything that you could wish for. Interior more rustical, but that is a preference thing and no judgement on the quality. ##### Armin Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Nadine Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast. ##### Nadine Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Zhonglei Sep 7, 2024 Liked: Cleanliness Disliked: Staff & service staff rudely tried to change my seat in breakfast room. breakfast menu was too pure. ##### Zhonglei Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Lamuel Dec 7, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars. ##### Lamuel ### 8/10 Good #### Verified traveller Feb 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep. ##### Verified traveller Stayed 7 nights in Jan 2023 ### 8/10 Good #### Marcelo Sep 14, 2024 Liked: Cleanliness, staff & service, amenities We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right ##### Marcelo Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Verified traveller Jan 26, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another. ##### Verified traveller Stayed 1 night in Jan 2025 ### 6/10 Okay #### Christian Feb 9, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Gut Tolles Hotel Leider viele Mitarbeiter die nur Englisch sprechen 😫😫😫 Super Restaurants! ![](https://a.travel-assets.com/ugc/hotel-reviews/E5A1167D28E2A44D4B99D56692D47AAB3C2E40AC1739106518486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7DDAD5D8AFFDEE93204F71B90E0C1389824CE7271739106518317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BFD1FBDEBAFD6F2E08A86E52DEE536C4BCCDF44D1739106592072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christian Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Esteban Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Espectacular! Muy acogedor el hotel y la habitación que nos tocó (4to piso) tenía una vista impresionante al pico Matterhorn. La comida del restaurante Entrocote deliciosa y su desayuno super variado ##### Esteban Stayed 1 night in Dec 2024 ### 10/10 Excellent #### KAZUKI Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 日本人橋の近くにあるホテルで客室からマッターホルンが望め眺望が良かった。ベットの質や清潔さも満足でおすすめできるホテルです。 レストランは日本食のほかタイ料理、イタリアンがあるが、我々は日本食を選択。日本人でも満足できる料理で鉄板焼きのパフォーマンスは面白かった。 ##### KAZUKI Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Angel Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar ##### Angel Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jonathan Dec 29, 2022 Liked: Staff & service, amenities, property conditions & facilities We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend. ##### Jonathan ## Expedia's Latest Trends ### Hotels > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.ca/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [ibis Styles Luzern](https://www.expedia.ca/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information) > > [W Toronto](https://www.expedia.ca/Toronto-Hotels-W-Toronto.h11653.Hotel-Information) > > [Hotels near Edinburgh Waverley Station](https://www.expedia.ca/Edinburgh-Waverley-Station-Hotels.d501009.Travel-Guide-Hotels) > > [Summerland Waterfront Resort & Spa](https://www.expedia.ca/Summerland-Hotels-Summerland-Waterfront-Resort-Spa.h1366622.Hotel-Information) > > [B&B Moncton](https://www.expedia.ca/Moncton-Bed-And-Breakfast.d4051-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Melia Casa Maya Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) > > [B&B Twillingate](https://www.expedia.ca/Twillingate-Bed-And-Breakfast.d6341620-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Hotels in Boston](https://www.expedia.ca/Boston-Hotels.d178239.Travel-Guide-Hotels) > > [Occidental at Xcaret Destination - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Occidental-At-Xcaret-Destination-All-Inclusive.h882765.Hotel-Information) > > [Hotel Derby](https://www.expedia.ca/Zermatt-Hotels-Hotel-Derby.h6023379.Hotel-Information) > > [ibis budget Luzern City](https://www.expedia.ca/Lucerne-Hotels-Ibis-Budget-Luzern-City.h13441227.Hotel-Information) > > [Hotels in Airdrie](https://www.expedia.ca/Airdrie-Hotels.d56814.Travel-Guide-Hotels) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) ### Flights > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Dorval (YUL) to Daytona Beach (DAB)](https://www.expedia.ca/lp/flights/yul/dab/montreal-to-daytona-beach) > > [Flights from Richmond (YVR) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/yvr/yeg/vancouver-to-edmonton) ### Cars > [Car rentals in Edinburgh](https://www.expedia.ca/Car-Rentals-In-Edinburgh.d6069845.Car-Rental-Guide)