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Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.5/5 Wonderful
541 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationMatterhorn Golf club3 min walk
Popular LocationMatterhorn Museum6 min walk
Popular LocationSt. Mauritius Church6 min walk
AirportSion (SIR)75 min drive

Choose dates to view prices

  • Junior Suite, 2 Single Beds, Balcony

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Mountain view
    • Sleeps 3
    More detailsJunior Suite, 2 Single Beds, Balcony
  • Standard Room, 2 Single Beds, Non Smoking, No Windows

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds, Non Smoking, No Windows
  • Suite, 2 Single Beds, Balcony

    Room amenities

    • 592 sq ft
    • Mountain view
    • Sleeps 3
    More detailsSuite, 2 Single Beds, Balcony
  • Economy Room, 1 Queen Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 194 sq ft
    • Mountain view
    • Sleeps 2
    More detailsEconomy Room, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking, Balcony

    4.9/5 guest room rating

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 2
    More detailsClassic Room, 2 Single Beds, Non Smoking, Balcony
  • Deluxe Room, 2 Single Beds, Balcony

    4.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, Balcony

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Zermatt

Located in Zermatt, Hotel Butterfly, BW Signature Collection Hotel is in the city centre and near a train station. Travellers looking for local activities can try Sunnegga Ski Resort and Zermatt-Furi Gondola, while those looking to experience a bit of culture can stop by Matterhorn Museum. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.

Visit our Zermatt travel guide
Map
Popular Location

What's nearby

  • Matterhorn Golf club - 3 min walk
  • Matterhorn Museum - 6 min walk
  • St. Mauritius Church - 6 min walk
  • Mountaineers Cemetery - 7 min walk
  • Zermatt - Furi - 14 min walk

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva (GVA-Cointrin Intl.) - 162 min drive

Restaurants

  • Butterfly Restaurant — 1 min walk

About this property

Hotel Butterfly, BW Signature Collection Hotel

3-star Zermatt hotel in Zermatt City Centre, walk to Matterhorn Ski Paradise
A golf course, a restaurant and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include a sauna, massage/treatment rooms and a meeting room. All 60 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers and hairdryers are among the other amenities available to guests.
Hotel Butterfly, BW Signature Collection Hotel offers 60 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. 26-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Parking nearby: CHF 15 per night
  • Free local area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 9 holes of golf
  • Billiards/pool table
  • Helicopter/aeroplane tours
  • Ice skating
  • Sauna
  • Spa services
  • Steam room
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • 1 meeting room
  • Computer station
  • Conference space (215 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 26-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CHF 65.00 per night.
Free cots (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: CHF 15 per night
  • Pet fee: CHF 10 per pet, per night
  • Rollaway bed fee: CHF 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Can I cancel my reservation for free at Hotel Butterfly, BW Signature Collection Hotel and receive a full refund?
Yes, Hotel Butterfly, BW Signature Collection Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Butterfly, BW Signature Collection Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Butterfly, BW Signature Collection Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night.
What time is check-in at Hotel Butterfly, BW Signature Collection Hotel?
Check-in is from 2 PM to 11 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Where is Hotel Butterfly, BW Signature Collection Hotel located?
Located in Zermatt City Centre, this golf hotel is within a 10-minute walk of Matterhorn Museum, St. Mauritius Church and Mountaineers Cemetery. Zermatt-Furi Gondola and Sunnegga Ski Resort are also within 2 mi (3 km). Zermatt Gornergratbahn Station and Zermatt Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Hotel Butterfly, BW Signature Collection Hotel

4.5
Wonderful
5 - Excellent
317
4 - Good
181
3 - Okay
40
2 - Mediocre
1
1 - Poor
2
4.6
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is the best hotel ever!!!!!!! GREAT STAFF GREAT Breakfast GREAT LOCATION!. I will go back again after COVID for sure :)

Stayed 2 nights in Nov 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Cute Alpine Hotel. Great location very close to train station. Had large but room with balcony. Great breakfast and afternoon tea (we drank wine).

    Stayed 5 nights in Dec 2019

    3/5

    • Liked: Cleanliness
    • Disliked: Staff & service

    The Front Office Staff need to learn how to smile and be more welcoming to customers at check in. The restaurant staff on the other hand we warm, kind, jovial and knew their customers needs. The smoke alarm in the room needs to be placed at another location rather than right outside the bathroom door. After a hot shower once the bathroom door is opened the hot steam triggers the fire alarm due to which the front office staff arent able to distinguish between someone whose just come out of a hot shower or if someone is actually smoking in the room. The size of the rooms were quite adequate and the storage cupboards were quite spacious. The manag definitely needs to remove the carpets from the elevators as they give out a very foul smell. There is no luggage trolley at the reception to assist customers with their luggage and the front office staff couldn't care less if you weren't traveling light. Overall a good experience and quite economical as compared to the other hotels in Zermatt but there is a lot of scope for improvement.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very convenient, near the train station. Quiet and comfortable.

    Stayed 1 night in Jan 2020