Title: Alpen Resort Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=4300&destination=Zermatt%2C+Valais%2C+Switzerland&selected=6416399&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) ## ![Indoor pool - (Zermatt)](https://images.trvl-media.com/lodging/7000000/6420000/6416400/6416399/c94e0f48.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - (Zermatt)](https://images.trvl-media.com/lodging/7000000/6420000/6416400/6416399/230b7871.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 3 Single Beds, Ground Floor - (Zermatt)](https://images.trvl-media.com/lodging/7000000/6420000/6416400/6416399/dd4c2aa2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - (Zermatt)](https://images.trvl-media.com/lodging/7000000/6420000/6416400/6416399/6dd2647f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - (Zermatt)](https://images.trvl-media.com/lodging/7000000/6420000/6416400/6416399/a69fc679.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Restaurant - Gym - Bar - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 14 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 15 - Mar. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Alpen-Resort-Hotel.h6416399.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Alpen-Resort-Hotel.h6416399.Hotel-Information) ## About the area [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02652%2C7.75144&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QbjQXWDkRdWC6GxZ8g_TO7jQlys=) Spissstrasse 52, Zermatt, VS, 3920 ### Restaurants - McDonald's 6 min walk - Le Petit Royal 6 min walk - Restaurant Derby 7 min walk - Golden India 6 min walk - Schweizerhof Kitchen 6 min walk ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4600000/4598300/4598209/e412c916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antika Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.0 Wonderful 309 reviews CA $426 CA $457 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3040000/3032600/3032593/15d56e89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Phoenix Zermatt - Breakfast included - Pet friendly - Free WiFi - Gym 9.4 Exceptional 687 reviews CA $458 CA $490 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=3032593&PinnedHotelID=3032593&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/45000000/44550000/44546200/44546199/75790b21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Parnass Zermatt - Breakfast included - Free WiFi - Restaurant - Laundry 9.6 Exceptional 304 reviews CA $332 CA $359 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=44546199&PinnedHotelID=44546199&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews CA $381 CA $410 total includes taxes & fees Apr 14 - Apr 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 515 reviews CA $455 CA $487 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 842 reviews CA $297 CA $323 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/907600a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 634 reviews CA $760 CA $803 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/4b7b528b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ambassador Zermatt Zermatt - Pool - Hot tub - Breakfast included - Pet friendly 9.0 Wonderful 499 reviews CA $542 CA $577 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/49d6722b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Matthiol Zermatt - Spa - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 527 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/4b2a4645.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique SPA Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 375 reviews CA $571 CA $607 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=6416399&PinnedHotelID=6416399&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6416399,4598209,3032593,44546199,6164076) ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 72 8 - Good 74 6 - Okay 13 4 - Poor 6 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Verified traveller Apr 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Unser Aufenthalt in Zermatt war 1a. Keine Wünsche blieben offen. Das Frühstück bis 11 Uhr war sehr abwechslungsreich, mit einer grossen Auswahl ##### Verified traveller Stayed 2 nights in Apr 2018 ### 10/10 Excellent #### Verified traveller Apr 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 와이파이 속도도 빠르고 뷰도 좋고 만족 스럽습니다. ##### Verified traveller ### 10/10 Excellent #### Denise, England Apr 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good Ski hotel We stayed for 6 nights bed and breakfast. The staff were friendly and helpful, the breakfasts were good and the spa facilities were great after a days skiing. ##### Denise Stayed 6 nights in Mar 2018 ### 10/10 Excellent #### maitea, Basel Switzerland Mar 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxury hotel and spa in Zermatt We were very impressed with the hotel right when we arrived; it is very close to the train station, we had a little electric car take us to the hotel, it looks amazing inside and out, there was a man playing live music right at the entrance (with a piano, very funny); they have a ski room with individual lockers for all the equipment, they have a game room-area, and best of all they have an amazing spa on the -1 floor, which we visited every day after skiing (pool, jacuzzi, sauna, hamman, gym and massages). It got a bit crowded some evenings, but we would have it all to ourselves a couple of times. After check in we went directly to our room and were very pleased to see it was a big room, with a very nice balcony and views to the Matterhorn mountain, I mean what else could we ask for (of course very clean and comfortable) Only little inconvenient is that we were on the fourth floor, right under the roof, so the ceiling was tilted, which was very cute inside the bedroom, but made the bathroom a bit uncomfortable (shower was tricky). It also has a nice restaurant (with different options every night) and decent breakfast. Overall we were incredibly pleased with our stay (1 week) and even though I thought it was a bit expensive when I made the reservation, as soon as we arrived I understood it’s absolutely worth it and got more than we actually paid for. We will definitely come back. ##### maitea Stayed 6 nights in Mar 2018 ### 8/10 Good #### Verified traveller Dec 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really nice Hotel Wonderful hotel and good location. Enjoyed our stay and had a nice diner in the restaurant. ##### Verified traveller Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Verified traveller Aug 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well equipped hotel with nice Matterhorn view My family of 4, all adults already, stayed here for 2 nights. The room is of good size, with a mezzanine floor for kids with 2 beds. There is a balcony with a view of Matterhorn on a clear day. There are free shuttle and swimming pool and gym...facilities I didn't use. Will try to return to try them out some day. ##### Verified traveller Stayed 2 nights in Jul 2017 ### 8/10 Good #### Verified traveller Aug 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 방에서의 마테호른뷰가 기대에는 못미쳤지만 너무 큰 기다만 하지 않는다면 꽤 괜찮습니다. 위치는 좋구요 방상태도 괜찮습니다. ##### Verified traveller Stayed 1 night in Jul 2017 ### 10/10 Excellent #### Verified traveller Jul 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 전망도 좋고 시설도 깨끗해요 룸이 남아서 업그레이드도 해주시고 좋았어요! 제가 영어를 잘못하는데 차근차근 설명해 주시고ㅋㅋㅋ 룸도 깨끗하고 마테호른도 보이고 좋았아요ㅋㅋ 역에선 걸어서 십분정도 걸려요 ##### Verified traveller Stayed 1 night in Jul 2017 ### 10/10 Excellent #### siu Jul 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great hotel with good location and mountain view the hotel offers shuttle service for picking up and dropping down to the rail station, this is definitely a plus. staff are friendly and helpful. Breakfast is good and the price of the supper is reasonable. Room for 3 is super big with the partial view of Matterhorn, highly recommend ##### siu Stayed 3 nights in Jun 2017 ### 8/10 Good #### CK, Sg Jun 30, 2017 Liked: Property conditions & facilities, room comfort #### Cozy hotel This hotel gives a very cozy feeling. I would have given five full points rating if not for spider webs found on ceiling's wood planks and that the staffs' service could have been better (especially the lady in the morning shift is very lacking in smile). Improve and I think most guests would return. ##### CK Stayed 2 nights in Jun 2017 ### 10/10 Excellent #### AD, PA Jun 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel. Spacious room. View of Matterhorn. The family room was large with a view of Matterhorn from the balcony. The kids could sleep in separate bunk beds in an attached room. The breakfast was standard. Close to train station. Dinner was good with excellent service. ##### AD Stayed 1 night in May 2017 ### 8/10 Good #### Verified traveller May 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with very beautiful view. Clean, comfortable and walkable from zermatt station. Offering very clear and beautiful Matterhorn. ##### Verified traveller ### 10/10 Excellent #### Verified traveller May 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito boas instalações e cordialidade O hotel oferece ótimas instalações, o pessoal atende com muita educação e cordialidade e fica muito bem localizado podendo ir a pé até a estação de trem local. ##### Verified traveller ### 10/10 Excellent #### Joon Ho, SEOUL May 11, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice position. Kind reception. Fine breakfast. Fill little expensive than its value, but it is fine if considering the normal price of area. Hotel was looks little old but inside of hotel is really clean. ##### Joon Ho ### 10/10 Excellent #### Verified traveller May 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 체르마트 역과 가까운 깔끔하고 친절한 호텔 저렴한 가격에 체르마트역과 가까운 깔끔한 호텔에서 너무 잘 묵었어요\~ 스텝분들 모두 친절하시고 조식도 깔끔하니 좋았습니다. 저렴한 방이라 방에서 마테호른이 바로 보이지는 않았지만 호텔 출입구만 나오면 보이는 마테호른 덕에 더욱 기분이 좋았습니다. ##### Verified traveller ### 8/10 Good #### Verified traveller Apr 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel close to the train station. Nice view Hotel staff response to my queries about my booking and sking. The only expectation that was not met was that I was expecting a loft family room. ##### Verified traveller ### 6/10 Okay #### Henni, Schweiz Apr 10, 2017 #### Hotel zu teuer, für das was es bietet Überteuertes Hotel in der Zeit Zermatt unplugged mit mäßig freundlichem Personal, (Paolo ausgenommen). Man wurde nicht zum Zimmer begleitet und das Gepäck nicht hoch getragen (bei durchschnittlich 380CHF/d müsste das drin liegen). Auch als der Eintritt ins Spa nicht gelang kam das Personal nicht mit um den Fehler zu beheben. Die Zimmerreinigung fand z.T. statt als wir noch im Zimmer waren :-(. Frühstück und der Wellnessbereich waren ganz gut, mit jedoch kleiner Sauna und nur 1 Dusche. Toll waren ein Volleyballfeld und Tischtennisplatten im Keller und der große Balkon der Zimmer im 1\. Stock. ##### Henni ### 6/10 Okay #### Vespasiano Apr 9, 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel de bom padrão próximo à Estação Hotel próximo à estação de trem (entrada e saída da cidade), ao trem para Gornergrat e ao centrinho, o que é um ponto bastante positivo e, na minha opinião, o principal destaque. Digo isso porque se tivesse ficado longe da estação e carregando malas teria que pegar algum taxi elétrico para chegar com certeza, já que a vila é bem acidentada. Fica distante da base do ascensor para o Palácio de Gelo, mas nada que não se possa caminhar. O Hotel é bastante tradicional, limpo, tem quarto amplo e confortável. Café da manhã é bom e tem alguma diversidade. Atende ao padrão da rede, embora seja mais caro que o normal, mas isso se explica pelo fato de que os hotéis na cidade de Zermatt são caros como um todo. Tem piscina, mas não a utilizei. Enfim, um hotel padrão. ##### Vespasiano ### 10/10 Excellent #### Christine Mar 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great for skiing zermatt! We went there to ski I would go back- the hotel location was great for being close to the train station, gondola and the main part of town ##### Christine ### 10/10 Excellent #### Judy, Berkshire, UK Mar 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great find! Lovely spacious rooms Staff who love their customers. One of the best ski rooms we've ever stayed in with lovely views of the Matterhorn. Our room 45 had sloping roof with character and amazing bathroom. Close to ski bus pick up too. 5 minutes walk to Gornergrat railway and 6 to centre of town. ##### Judy ### 10/10 Excellent #### david, uk Feb 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel close to towm Very friendly staff and great food. Everything you need for a convinient skiing holiday. ##### david ### 8/10 Good #### Verified traveller Feb 8, 2017 Liked: Cleanliness, staff & service, room comfort #### Conveniente Foi tudo tranquilo, no hotel havia uma pessoa falando português. Nosso quarto era bom, mas para chegar nele tinha umas portas e lembrava um corredor de navio. Apenas ruim q havia um vazamento na parede do banheiro/quarto depois do banho o quarto ficou todo molhado. E no café da manhã eles não faziam a reposicao do que havia acabado. ##### Verified traveller ### 8/10 Good #### Zero, HK Feb 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impressed by swimming pool with massage function Not necessary to book mountain view coz u may not able to see due to the haze weather ##### Zero ### 8/10 Good #### Andy, Gloucestershire UK Jan 22, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zermatt for conference: very pleased with hotel Very nice, and inexpensive hotel. Good location near train station. Fantastic view of Matterhorn from room balcony. Staff very helpful. Room very clean, and spacious. Breakfast is just fine, and service was very rapid and friendly. Nothing wrong with this hotel at all really: in Zermatt you could spend A LOT more money and not have any better stay. I am planning to stay in Alpen plus hotel when I come back next year. ##### Andy ### 6/10 Okay #### Verified traveller Dec 20, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor The staff is poor, we just asked tourist information at reception , and they are not willing to answer. And, it is DIFFICULT to borrow an umbrella, they seems only have two umbrella. And, it don't like as a hotel, like B&B, for examples the equipment and the design. The breakfast is also poor. The staff seldom to fill in the food like bread even though the staff is noted! It is not worth for the price !!!!!!!!! 工作人員態度很差，我們只是在接待處問Zermatt旅遊資訊，他們不太願意回答。 而且，很難借一把傘，他們似乎只有兩把傘。 而且，它不像一家酒店，比較像B＆B，例如設備和設計。 早餐也很差。當時食物沒有時, 工作人員也不填補食物像麵包，即使工作人員知道！ 這是不值得的價格!!!!!!!!! ##### Verified traveller