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Alpen Resort Hotel

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
166 reviews

Amenities

  • Pool
  • Spa
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Matterhorn Museum
    11 min walk
  • Popular Location
    Zermatt - Furi
    19 min walk
  • Popular Location
    Zermatt-Furi Gondola
    19 min walk
  • Airport
    Sion (SIR)
    71 min drive

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Book online or call:

1-866-500-4938

    About this area

    Zermatt

    Located in Zermatt, Alpen Resort Hotel is near the boardwalk. Zermatt-Furi Gondola and Mountaineers Cemetery are local landmarks, and some of the area's activities can be experienced at Matterhorn Ski Paradise and Sunnegga Ski Resort.

    What's nearby

    • Popular Location
      Matterhorn Museum - 11 min walk
    • Popular Location
      Zermatt - Furi - 19 min walk
    • Popular Location
      Matterhorn glacier paradise - 19 min walk
    • Popular Location
      Zermatt-Furi Gondola - 19 min walk
    • Popular Location
      Sunnegga Ski Resort - 39 min walk

    Getting around

    • Zermatt Station - 4 min walk
    • Geneva (GVA-Cointrin Intl.) - 162 min drive

    Restaurants

    • Where to eat
    • Restaurant Matterhorn – Al fresco dining restaurant with a bar offering international cuisine. Serves breakfast, dinner and light fare. Kids' menu available.

    About this property

    Alpen Resort Hotel

    This hotel features a restaurant, an indoor pool and an outdoor pool. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site.

    Policies

    Special check-in instructions

    The check-in location differs from the property location. To check in, go to Best Western Alpen Resort
    If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.
    Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for CHF 70.00 per night.

    Pets

    • No pets or service animals allowed

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Rollaway bed fee: CHF 70.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

    Property is also known as

    • Best Western Plus Alpen Resort Hotel Zermatt

    Property amenities

    Parking and public transport

    • No on-site parking available
    • Ski shuttle nearby

    Food and drink

    • 1 restaurant
    • 1 bar
    • Coffee/tea in a common area

    Things to do

    • Arcade/game room
    • Fitness centre
    • Indoor pool
    • Outdoor pool
    • Sauna
    • Hot tub
    • Steam room
    • Tennis

    Family friendly

    • Arcade/game room
    • Indoor pool
    • Outdoor pool

    Guest services

    • Ski passes

    Room amenities

    More

    • Phone

    Nearby things to do

    Activities

    • Golf
    • Mountain biking
    • Ski equipment hire
    • Skiing lessons

    Where to eat

    • Restaurant Matterhorn – Al fresco dining restaurant with a bar offering international cuisine. Serves breakfast, dinner and light fare. Kids' menu available.
    4.2

    Very Good

    5 - Excellent
    72
    4 - Good
    73
    3 - Okay
    13
    2 - Mediocre
    6
    1 - Poor
    2
    4.4
    Cleanliness
    4.2
    Service and Staff
    4.1
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very good Ski hotel

    We stayed for 6 nights bed and breakfast. The staff were friendly and helpful, the breakfasts were good and the spa facilities were great after a days skiing.

    Stayed 6 nights in Mar. 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Luxury hotel and spa in Zermatt

    We were very impressed with the hotel right when we arrived; it is very close to the train station, we had a little electric car take us to the hotel, it looks amazing inside and out, there was a man playing live music right at the entrance (with a piano, very funny); they have a ski room with individual lockers for all the equipment, they have a game room-area, and best of all they have an amazing spa on the -1 floor, which we visited every day after skiing (pool, jacuzzi, sauna, hamman, gym and massages). It got a bit crowded some evenings, but we would have it all to ourselves a couple of times. After check in we went directly to our room and were very pleased to see it was a big room, with a very nice balcony and views to the Matterhorn mountain, I mean what else could we ask for (of course very clean and comfortable) Only little inconvenient is that we were on the fourth floor, right under the roof, so the ceiling was tilted, which was very cute inside the bedroom, but made the bathroom a bit uncomfortable (shower was tricky). It also has a nice restaurant (with different options every night) and decent breakfast. Overall we were incredibly pleased with our stay (1 week) and even though I thought it was a bit expensive when I made the reservation, as soon as we arrived I understood it’s absolutely worth it and got more than we actually paid for. We will definitely come back.

    Stayed 6 nights in Mar. 2018

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Really nice Hotel

    Wonderful hotel and good location. Enjoyed our stay and had a nice diner in the restaurant.

    Stayed 1 night in Dec. 2017

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Well equipped hotel with nice Matterhorn view

    My family of 4, all adults already, stayed here for 2 nights. The room is of good size, with a mezzanine floor for kids with 2 beds. There is a balcony with a view of Matterhorn on a clear day. There are free shuttle and swimming pool and gym...facilities I didn't use. Will try to return to try them out some day.

    Stayed 2 nights in Jul. 2017

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    great hotel with good location and mountain view

    the hotel offers shuttle service for picking up and dropping down to the rail station, this is definitely a plus. staff are friendly and helpful. Breakfast is good and the price of the supper is reasonable. Room for 3 is super big with the partial view of Matterhorn, highly recommend

    Stayed 3 nights in Jun. 2017

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