Lobby

Reviews of Microtel Inn & Suites by Wyndham Cambridge

2 out of 5
Microtel Inn & Suites by Wyndham Cambridge
8779 Georgetown Rd, Cambridge, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1001 reviews" "
Rating 8 - Good. 240 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

mason

Travelled with partner
Disliked: Staff & service, amenities
After checking in there was no hot water. The person at check in knew that but didn't tell us. Offered a refund if not fixed. It was still cold the next day. The manager was unable to be contacted and didn't uphold the refund offered the day before. Never stay here.
Stayed 1 night in Apr 2024
Response from sai on Apr 22, 2024
Dear Guest,We are deeply sorry to hear about the inconvenience you experienced during your recent stay at our motel. It is unacceptable that you were not informed about the lack of hot water upon check-in, and we apologize for the disappointment this caused.We regret that the issue was not resolved promptly and that the promised refund was not upheld. This falls short of the level of service we aim to provide, and we understand your frustration.Your feedback is important to us, and we will address these concerns with our team to prevent similar incidents from occurring in the future. We apologize for the inconvenience and disappointment you faced during your stay.We appreciate your feedback and will use it to improve our services. If there is anything else we can do to make amends, please do not hesitate to reach out to us directly.Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,

2/10 Terrible

Journee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water the whole weekend
Stayed 2 nights in Apr 2024
Response from sai on Apr 22, 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay at our motel. We are truly sorry to hear about the inconvenience you faced due to the lack of hot water throughout the weekend.Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. We understand the importance of hot water for a pleasant stay, and we sincerely apologize for any discomfort this may have caused you.Please know that we take your feedback seriously, and we will address the issue with our maintenance team to ensure that such incidents are promptly resolved and prevented in the future.We appreciate your understanding and patience during this time. Your feedback is invaluable to us as we strive to improve our services and enhance the overall guest experience.If there is anything else we can do to make amends for the inconvenience you experienced, please do not hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm regards,

2/10 Terrible

Debra

The hotel did not have hot water so no warm shower, which I found unacceptable. Because we booked and paid through Expedia they could not give us a refund. I had to call Expedia while at the Microtel and wait for confirmation to get my money back. This took about 30 minutes at 11pm after a long drive.
Stayed 1 night in Apr 2024
Response from sai on Apr 22, 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to the lack of hot water, resulting in an unsatisfactory shower experience.We understand your frustration and regret any inconvenience caused during your stay. We strive to provide a comfortable and enjoyable experience for all our guests, and we are disappointed to hear that we fell short of your expectations in this regard.Regarding the refund process through Expedia, we apologize for any inconvenience you faced in resolving the issue. We appreciate your patience and understanding during this time, and we will work with our team to ensure smoother communication and resolution processes in the future.Your feedback is valuable to us, and we will take your comments into consideration to improve our services and prevent similar issues from occurring in the future.Once again, we apologize for the inconvenience you experienced and appreciate your understanding. If there is anything else we can assist you with, please do not hesitate to contact us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.Warm regards,

6/10 Okay

DAVID

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with a dog, so we needed a dog friendly hotel, we have never stayed at these chain before. It was clean, its just had many spots on the floor from previous dog visitors. I think after a certain time the carpet needs to be replaced with that many spots. Fortunately, our dog did not add to the collection. The walls were thin and you could hear people going down the hallway like they were in our room. I might stay at this hotel again if I am traveling with a dog.
Stayed 1 night in Apr 2024
Response from sai on Apr 20, 2024
Dear David,Thank you for sharing your feedback on your recent stay at our hotel. We are glad to hear that you found our hotel clean and suitable for your dog-friendly needs. We appreciate your comments regarding the condition of the carpet and will take this into consideration for future improvements. We apologize for any noise disturbances you experienced and will work to address this issue. We hope to have the opportunity to welcome you back in the future for another pleasant stay.Best regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Sai on Apr 20, 2024
Dear Robert,Thank you for your feedback regarding the cleanliness of our hotel. We are glad to hear that you found our facilities to be clean and well-maintained. Your satisfaction is our top priority, and we will continue to uphold high standards of cleanliness to ensure a comfortable stay for all our guests. If there are any specific areas where we can further improve, please let us know. We look forward to welcoming you back for another pleasant stay.

6/10 Okay

Congrong, Granby

Stayed 1 night in Apr 2024
Response from Sai on Apr 20, 2024
Dear Congrong,We appreciate your feedback and are sorry to hear that your experience fell short of your expectations. Your comments are important to us, and we will use them to address any issues and make improvements to our services. If there are specific areas where we can enhance your experience in the future, please feel free to share them with us. We hope to have the opportunity to better serve you in the future.Best regards,

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sai on Apr 20, 2024
Dear Madelyn,Thank you for your outstanding rating and positive feedback on your recent stay at our hotel. We are delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

8/10 Good

Elise

Liked: Cleanliness, staff & service
I would have loved to provide a higher rating for facilities, but the water was lukewarm at best. I let them know and hope it’s fixed by now. Otherwise, very good value. Also, the accessibility features seemed excellent, including a way in the parking lot to call far assistance. Best I’ve seen in a hotel.
Stayed 1 night in Apr 2024
Response from Sai on Apr 9, 2024
Dear Elise,Thank you for taking the time to share your feedback on your recent stay at our motel. We appreciate your kind words regarding the value we offer and our accessibility features. We are glad to hear that you found our accessibility features to be excellent, including the convenient way to call for assistance in the parking lot.We apologize for the inconvenience you experienced with the lukewarm water during your stay. Rest assured, we have addressed this issue with our maintenance team to ensure it is promptly resolved. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.

8/10 Good

Hajnalka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay . And a good sleep for sure.
Stayed 1 night in Mar 2024
Response from sai on Apr 1, 2024
Dear Hajnalka,Thank you for sharing your positive feedback on your recent stay at our motel. We are delighted to hear that you had a pleasant experience and a good night's sleep. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our motel.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel, but no complaints everything was good
Stayed 1 night in Mar 2024
Response from sai on Mar 30, 2024
Dear Joseph,I'm glad to hear that you found it good and nice! If there's anything specific you'd like to share or ask about, feel free to let me know. I'm here to help!

10/10 Excellent

Jason, Dilliner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Priced right.
Stayed 1 night in Mar 2024
Response from sai on Apr 3, 2024
Dear Jason,Thank you for sharing your positive experience at Microtel Inn & Suites. We are delighted to hear that you had a great stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any further comments or feedback, please do not hesitate to reach out. Thank you for choosing Microtel Inn & Suites for your accommodation needs.

10/10 Excellent

Bryan

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from sai on Mar 17, 2024
Dear Bryan,Thank you for taking the time to review our motel. We are delighted to hear that you found our establishment to be of high quality and that our staff provided excellent service. We take pride in creating a positive and welcoming atmosphere for our guests. If there is anything else you would like to mention or if you have any further feedback, please feel free to share. We appreciate your kind words and hope to have the opportunity to serve you again in the future.

6/10 Okay

Travis

Travelled with family
Liked: Staff & service
There was no in room coffee.
Stayed 1 night in Mar 2024
Response from Sai on Mar 15, 2024
Dear Travis,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of in-room coffee. Your feedback is valuable to us, and we will take this into consideration to improve our amenities for future guests. We appreciate your understanding and hope to have the opportunity to make it right during your next visit.

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Saikiran on Mar 15, 2024
Dear Joseph,I'm glad to hear that you found it good and nice! If there's anything specific you'd like to share or ask about, feel free to let me know. I'm here to help!

10/10 Excellent

Jason, Dilliner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, affordable.
Stayed 1 night in Mar 2024
Response from sai on Mar 15, 2024
Dear Jason,Thank you for your positive feedback! We're glad to hear that you found our accommodations to be nice, clean, and affordable. We strive to provide a comfortable and budget-friendly experience for all our guests. We hope to see you again soon!

10/10 Excellent

Dahlia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quiet, comfortable stop real close to the I-70 highway. Would stay again.
Stayed 1 night in Mar 2024
Response from sai on Mar 11, 2024
Dear Dahlia,Thank you for your review! We're thrilled to hear that you found our motel to be a great place for the price. We strive to provide excellent value for our guests. It's also wonderful to know that you enjoyed our breakfast. We believe that starting the day with a good meal is important. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again when in the area.
Stayed 1 night in Feb 2024
Response from sai on Feb 26, 2024
Dear Kenneth,Thank you for your positive review of our motel. We are delighted to hear that you had a pleasant experience during your stay and that you would choose to stay with us again when in the area. We look forward to welcoming you back in the future. Thank you for your feedback and for choosing our motel.

10/10 Excellent

Juanita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Breakfast was good also.
Stayed 1 night in Feb 2024
Response from sai on Feb 16, 2024
Dear Juanita,Thank you for your review! We're thrilled to hear that you found our motel to be a great place for the price. We strive to provide excellent value for our guests. It's also wonderful to know that you enjoyed our breakfast. We believe that starting the day with a good meal is important. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Jodi, West Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible room was awesome. Parking right outside the end door with a phone number to call to assist check in. Bathroom easily could accommodate full size wheelchair. Roll in shower, full size shower bench. Breakfast was lacking, preformed egg patties, microwave waffles, bagels, apples.
Stayed 1 night in Feb 2024
Response from sai on Feb 14, 2024
dear Jodi,Thank you for sharing your experience with us! We're thrilled to hear that you found our accessible room to be awesome, with convenient parking and a phone number for check-in assistance. We're also glad that the bathroom was able to accommodate a full-size wheelchair, and that the roll-in shower and shower bench were helpful for your needs.We appreciate your feedback regarding the breakfast options. We'll definitely take this into consideration as we strive to improve our offerings and provide a more satisfying breakfast experience for our guests. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back in the future for another enjoyable stay!

6/10 Okay

Robert, Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows at this property inhale profusely! Would bring my own pillows if i decided to stay here again. But overall experience was pretty good
Stayed 1 night in Feb 2024
Response from sai on Feb 10, 2024
Dear Robert,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you had a pretty good overall experience at our motel.We apologize for any inconvenience caused by the pillows not meeting your expectations. We understand the importance of a comfortable sleep and we appreciate your suggestion of bringing your own pillows for future stays. We will definitely take this into consideration and see if we can improve the pillow quality for our guests.We value your feedback as it helps us to continuously enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.If you have any further comments or concerns, please feel free to reach out to us. We are here to assist you.Warm regards,

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful!!
Stayed 1 night in Jan 2024
Response from sai on Jan 29, 2024
Dear Kim,Thank you for your feedback on the motel. We are glad to hear that you had a wonderful experience during your stay. We strive to provide excellent service and a comfortable environment for our guests. If there is anything else you would like to share or if you have any suggestions for improvement, please let us know. We appreciate your patronage and hope to welcome you back in the future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Saikiran on Jan 29, 2024
Dear Robert, Thank you for sharing your review of our motel. We are thrilled to hear that you found our establishment to be perfect for your stay. We strive to provide a comfortable and enjoyable experience for all of our guests. If there is anything specific that made your stay exceptional or if you have any suggestions for improvement, please let us know. We value your feedback and appreciate your patronage. We hope to have the pleasure of hosting you again in the future.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good service, bad bed, dangerous shower
Good: Clean, great service, and well-lit parking lot. They were able to accommodate my early check in. Bad: Really uncomfortable bed. Underwhelming breakfast. Ugly: Shower floor is 6” higher than bathroom floor, so when you step out of it, you may not be ready for the really big step. Definitely a falling hazard, especially with wet feet.
Stayed 1 night in Jan 2024
Response from Saikiran on Jan 21, 2024
Dear Guest,Thank you for sharing your review of the motel. We appreciate your positive feedback regarding the cleanliness, great service, and well-lit parking lot. It's great to hear that they were able to accommodate your early check-in as well.We apologize for the inconvenience caused by the uncomfortable bed and underwhelming breakfast. Your feedback will be valuable for the motel to improve these aspects and provide a better experience for future guests.Regarding the shower floor being 6" higher than the bathroom floor, we understand your concern about the potential falling hazard, especially with wet feet. We recommend bringing this issue to the attention of the motel management to ensure the safety of their guests.Thank you again for sharing your feedback, and we hope that your overall stay was satisfactory.

6/10 Okay

Gerald

Stayed 1 night in Jan 2024
Response from Saikiran on Jan 10, 2024
Dear,Thank you for sharing your positive experience with us. We're glad to hear that you found the motel to be clean and quiet, providing you with a peaceful stay. It's great to know that the staff was helpful and contributed to your overall satisfaction. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Saikiran on Jan 8, 2024
Dear Guest,Thank you for your positive feedback on the motel. We appreciate your kind words about the motel's quality and the helpfulness of the staff. We strive to provide a good experience for all our guests, and it's great to hear that we met your expectations. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms.
Stayed 1 night in Jan 2024
Response from Saikiran on Jan 8, 2024
Dear Mark,Thank you for taking the time to leave a review about your experience at our motel. We are delighted to hear that you found our motel to be good and nice. Providing a pleasant and comfortable stay for our guests is our top priority, and we are glad that we were able to meet your expectations. If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from Saikiran on Jan 29, 2024
Dear Robert,Thank you for taking the time to review our motel. We are delighted to hear that you found our establishment to be of high quality and that our staff provided excellent service. We take pride in creating a positive and welcoming atmosphere for our guests. If there is anything else you would like to mention or if you have any further feedback, please feel free to share. We appreciate your kind words and hope to have the opportunity to serve you again in the future.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Saikiran on Jan 8, 2024
Dear Gary ,Thank you for sharing your positive experience at our motel. We are thrilled to hear that you found our staff to be very nice and supportive. Our team takes pride in providing exceptional service and ensuring that our guests have a pleasant stay. Your kind words are truly appreciated and will be shared with our staff members. We value your feedback and look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Saikiran on Dec 30, 2023
Dear Eric,Thank you for taking the time to leave a positive review of our motel. We greatly appreciate your feedback and are delighted to hear that you had a pleasant experience during your stay.At our motel, we strive to provide exceptional service and comfortable accommodations to all our guests. It is rewarding to know that we were able to meet your expectations and make your stay enjoyable.We value your patronage and look forward to welcoming you back in the future. If there is anything else we can assist you with, please do not hesitate to reach out to us.Thank you once again for choosing our motel and for sharing your positive experience.Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Lodging
Overall a very clean and QUIET place to stay. Staff was very helpful.
Stayed 1 night in Dec 2023
Response from Saikiran on Dec 29, 2023
Dear,Thank you for sharing your positive experience with us. We're glad to hear that you found the motel to be clean and quiet, providing you with a peaceful stay. It's great to know that the staff was helpful and contributed to your overall satisfaction. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Saikiran on Jan 21, 2024
Dear John,Thank you for taking the time to review the motel. We appreciate your positive feedback regarding the cleanliness and great service. It's wonderful to hear that you had a pleasant experience in these aspects during your stay.If you have any further comments or suggestions, please feel free to share them. We value your feedback and it helps us to continually improve our services.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reserved a one queen bedroom. It was pretty small, but it did the job. We stopped for the night on our way to visit families for the holidays. The bed was comfortable.
Stayed 1 night in Dec 2023
Response from saikiran on Dec 24, 2023
Dear Dennis,Thank you for sharing your experience with us. We appreciate your feedback regarding the size of the one queen bedroom. We understand that having a comfortable bed is important, especially during a stopover on your way to visit family for the holidays. If there is anything else you would like to mention about your stay, please let us know. We value your input and strive to improve our services.

10/10 Excellent

Karen

Stayed 1 night in Dec 2023
Response from Saikiran on Jan 21, 2024
Dear Karen, Thank you for leaving a review of the motel. We appreciate your positive feedback regarding the cleanliness. Maintaining a clean and comfortable environment for our guests is one of our top priorities. If there is anything else you would like to share about your experience or if you have any suggestions for improvement, please feel free to let us know. We value your feedback and it helps us to enhance our services. Thank you again for your review, and we hope to have the opportunity to serve you again in the future.

8/10 Good

Verified traveller

Comfortable
By far this was a much better stay than the last Wyndham hotel we stayed at. Owner & staff were very friendly & accommodating. Would have liked a room not facing the highway & truck noise, but otherwise the room & bed were comfortable. Breakfast was ok.
Stayed 1 night in Dec 2023
Response from sai on Dec 19, 2023
Dear, Thank you for sharing your positive review of our motel. We greatly appreciate your feedback and are delighted to hear that you had a pleasant experience during your stay. We are glad that you found our location convenient, with close proximity to the interstate and nearby restaurants and stores. It's always our goal to provide our guests with a convenient and accessible location. We are also thrilled to hear that you were satisfied with the rates for our studio suite. We strive to offer competitive pricing while maintaining the quality and comfort of our accommodations. We apologize for any inconvenience you may have experienced with the breakfast timing. We appreciate your understanding and will take your feedback into consideration to improve our breakfast service in the future. We are grateful for your kind words regarding our offerings and the cleanliness of our motel. Our team works diligently to ensure that our guests have a comfortable and enjoyable stay. Thank you again for taking the time to share your positive experience. We value your feedback and look forward to welcoming you back on your next visit. If you have any further questions or need assistance, please don't hesitate to reach out to us.

10/10 Excellent

Jay, Chillicothe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful
Stayed 1 night in Dec 2023
Response from Saikiran on Dec 19, 2023
Dear Jay,Thank you for your review of the motel. We appreciate your feedback and are glad to hear that the staff was friendly and helpful during your stay. We strive to provide excellent customer service and create a welcoming environment for our guests. If you have any further comments or suggestions, please let us know. We hope to welcome you back in the future.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to overnight
Clean, quiet and good customer service
Stayed 1 night in Nov 2023
Response from Saikiran on Dec 15, 2023
Dear Jeff,Thank you for your review of our motel. We are glad to hear that you found our establishment to be clean, quiet, and that you received good customer service. Providing a positive experience for our guests is our top priority, and we appreciate your feedback. If there is anything else we can assist you with, please let us know. We hope to welcome you back in the future.

6/10 Okay

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
fine for price
good location close to interstate. near restaurants, stores. very low rates for studio suite. unfortunately missed out on breakfast bc only out til 9am weekdays - thought was 10am. saw the offerings which were meager. tip jar out for invisible attendant. no blow dryer which is strange.
Stayed 1 night in Dec 2023
Response from Saikiran on Dec 8, 2023
Dear Lynne,Thank you for sharing your review of the motel. We appreciate your feedback. It's great to hear that you found the location convenient, with easy access to the interstate and nearby restaurants and stores. We also understand that the low rates for the studio suite were a positive aspect for you.We apologize for any inconvenience you experienced regarding the breakfast timing. We understand that the weekday breakfast hours ending at 9am instead of 10am may have been unexpected. We will make sure to pass this information along to the management for their consideration.We appreciate you bringing up the issue of the meager offerings and the presence of a tip jar without a visible attendant. We understand that these aspects may have impacted your overall experience. We will also share this feedback with the management to ensure they are aware of these concerns and can address them accordingly.Regarding the absence of a blow dryer, we apologize for any inconvenience caused. We understand that this is an essential amenity for many guests, and we will make sure to communicate this to the management for their attention.Thank you again for taking the time to provide your feedback. We value your input and will use it to improve our services. If you have any further questions or concerns, please feel free to let us know.

10/10 Excellent

Leslie

Liked: Amenities
Excellent staff and very clean. Will definitely stay there again.
Stayed 1 night in Nov 2023
Response from Saikiran on Dec 8, 2023
Dear Leslie,Thank you for sharing your positive review of the motel. We greatly appreciate your feedback. We're thrilled to hear that you had an excellent experience with our staff and found the motel to be very clean. Providing exceptional service and maintaining a clean environment are top priorities for us, so it's rewarding to know that we met your expectations in these areas.We're delighted to hear that you had such a positive experience that you're already planning to stay with us again. We look forward to welcoming you back and providing you with another enjoyable stay.If you have any further comments or requests, please don't hesitate to let us know. We value your feedback and are committed to continuously improving our services. Thank you again for choosing our motel, and we can't wait to have you as our guest again in the future.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would have like a little more choiced for breakfast
Stayed 1 night in Nov 2023
Response from Saikiran on Dec 1, 2023
Dear Debra,Thank you for your feedback regarding the breakfast options at our motel. We appreciate your input and will take it into consideration as we strive to improve our services.

8/10 Good

Stacy

Stayed 1 night in Nov 2023
Response from Saikiran on Dec 19, 2023
Dear Stacy,Thank you for your positive review of our motel. We are delighted to hear that you had a good experience during your stay. Our team works hard to ensure that our guests have a comfortable and enjoyable stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice
Stayed 2 nights in Nov 2023
Response from Saikiran on Nov 28, 2023
Dear Lorraine,Thank you for taking the time to leave a review of your experience at our motel. We greatly appreciate your kind words about our staff. Providing excellent customer service is a top priority for us, and we're thrilled to hear that our team was able to make your stay enjoyable. We hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but we were just sleeping there so it was perfect for us. We would stay here again.
Stayed 1 night in Nov 2023
Response from Saikiran on Nov 28, 2023
Dear Sharon,Thank you for sharing your feedback on your recent stay at our motel. We appreciate your honest review. We understand that the room size may have been smaller than expected, but we're glad to hear that it was still suitable for your needs as you were primarily using it for sleeping. We value your satisfaction and would be delighted to welcome you back for another stay in the future. If there's anything else we can assist you with, please let us know.

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sai on Nov 28, 2023
Dear Yang,Thank you for sharing your positive review of our motel. We're delighted to hear that you had a good experience during your stay. We strive to provide a comfortable and enjoyable environment for our guests, and it's rewarding to know that we met your expectations. We appreciate your feedback and hope to have the pleasure of hosting you again in the future. If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Sai on Nov 24, 2023
Dear Irving,Thank you for taking the time to leave a positive review of our motel. We are thrilled to hear that you had a great experience during your stay. Providing excellent service and a comfortable environment for our guests is our top priority, and we are glad that we were able to meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

JOSEPH

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sai on Nov 23, 2023
Dear Joseph,Thank you for your positive review of our motel. We appreciate your feedback and are glad to hear that you had a good experience. We strive to provide a pleasant stay for all our guests and we're delighted that we met your expectations. If you have any further comments or suggestions, please feel free to share. We look forward to welcoming you back in the future.

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very clean and a quiet place
Stayed 1 night in Sep 2023
Response from Sai on Nov 23, 2023
Dear Caroline,Thank you for taking the time to share your feedback about your recent stay at our Microtel Inn & Suites. We greatly appreciate your kind words and are delighted to hear that you found everything to be very clean and enjoyed the quiet atmosphere.Maintaining a clean and comfortable environment is of utmost importance to us, and we are thrilled that our efforts have been recognized. We strive to provide a peaceful and relaxing experience for all our guests, and we are glad that you found our place to be quiet.Your positive review serves as a great motivation for our team, and we will continue to uphold our high standards of cleanliness and tranquility. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.If there is anything else we can assist you with or if you have any suggestions for further improvement, please feel free to let us know. We value your feedback and are always looking for ways to enhance our guests' experience.Thank you once again for choosing our establishment and for your kind words. We look forward to serving you again soon.

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Saikiran on Dec 8, 2023
Dear Jennifer, Thank you for sharing your positive review of our motel. We greatly appreciate your feedback and are delighted to hear that you had a pleasant experience during your stay. We are glad that you found our location convenient, with close proximity to the interstate and nearby restaurants and stores. It's always our goal to provide our guests with a convenient and accessible location. We are also thrilled to hear that you were satisfied with the rates for our studio suite. We strive to offer competitive pricing while maintaining the quality and comfort of our accommodations. We apologize for any inconvenience you may have experienced with the breakfast timing. We appreciate your understanding and will take your feedback into consideration to improve our breakfast service in the future. We are grateful for your kind words regarding our offerings and the cleanliness of our motel. Our team works diligently to ensure that our guests have a comfortable and enjoyable stay. Thank you again for taking the time to share your positive experience. We value your feedback and look forward to welcoming you back on your next visit. If you have any further questions or need assistance, please don't hesitate to reach out to us.

2/10 Terrible

April

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sai on Nov 18, 2023
Dear,Thank you for sharing your feedback regarding your recent stay at our motel. We apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take your feedback seriously and will use it to improve our services and facilities. We appreciate your patronage and hope to have the opportunity to provide you with a better experience in the future.Best regards,

6/10 Okay

Daniel

Stayed 1 night in Nov 2023
Response from Saikiran on Dec 6, 2023
Dear Daniel,Thank you for sharing your positive experience with us! We're delighted to hear that you had a great stay at our motel. Providing exceptional rooms and ensuring our guests have a memorable experience is our top priority. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future. If you have any further questions or need assistance, please don't hesitate to let us know.

10/10 Excellent

Ganesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front-office and other staff. Nice and comfortable stay
Stayed 1 night in Nov 2023
Response from Saikiran on Nov 18, 2023
Dear Ganesan,Thank you for taking the time to share your positive experience at our motel. We are delighted to hear that you found our front-office and staff to be friendly. Providing excellent customer service is one of our top priorities, and we are glad that our team made a positive impression on you.We are also pleased to know that you had a nice and comfortable stay with us. Creating a comfortable and enjoyable environment for our guests is something we strive for, and it is rewarding to hear that we succeeded in meeting your expectations.Your kind words are greatly appreciated, and we will be sure to share your feedback with our team. We value your patronage and look forward to welcoming you back for another pleasant stay in the future.If there is anything else we can assist you with, please feel free to let us know. Thank you for choosing our Microtel Inn & Suites.Best regards,