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Helan Family & Garden

3.0 star property
Comfortable hotel with free breakfast and sauna

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Helan Family & Garden

Aerial view
BBQ/picnic area
Front of property
Economy Double Room
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Ul. Stara Pardalowka 6, Zakopane, Lesser Poland, 34-500
  • Popular LocationZakopane Aqua Park5 min drive
  • Popular LocationKrupowki Street5 min drive
  • Popular LocationGubałówka18 min drive
  • AirportKraków (KRK-John Paul II - Balice)93 min drive
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Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • 151 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • 172 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • 108 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
TV
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About the area

Zakopane

Located in Zakopane, Helan Family & Garden is in the mountains. Zakopane Art Gallery and Tatra Museum are cultural highlights, and some of the area's landmarks include Jaszczurowka Chapel and Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. Traveling with kids? Consider Zakopane Aqua Park, or check out an event or a game at Wielka Krokiew. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as sledding.
Visit our Zakopane travel guideOpens in a new window

What's nearby

  • Nosal Ski Center - 3 min drive
  • Zakopane Aqua Park - 5 min drive
  • Krupowki Street - 5 min drive
  • Gubalowka Market - 7 min drive
  • Gubałówka - 18 min drive

Getting around

  • Zakopane Station - 8 min drive
  • John Paul II - Balice Airport (KRK) - 94 min drive

Restaurants

  • Karczma Przy Mlynie - 3 min drive
  • Restauracja Regionalna - 4 min drive
  • Przy Kominq - 4 min drive
  • Zajazd Furmański - 8 min walk
  • Karczma Burniawa - 19 min walk

About this property

Helan Family & Garden

Family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Helan Family & Garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • A children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and a front-desk safe
  • Barbecue grills, an elevator, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and include comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Rollaway/extra beds and cribs/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Balconies, refrigerators, and electric kettles

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are available for PLN 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 400 per vehicle (one way)
  • Crib (infant bed) fee: PLN 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helan Hotel
Helan Hotel Zakopane
Helan Family Garden Hotel Zakopane
Helan Family Garden Hotel
Helan Family Garden Zakopane
Helan Family Garden
Helan Family & Garden Hotel
Helan Family & Garden Zakopane
Helan Family & Garden Hotel Zakopane

Frequently asked questions

Does Helan Family & Garden have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Helan Family & Garden?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Helan Family & Garden on May 16, 2024 start from CA $91.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Helan Family & Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helan Family & Garden?

Self parking is free at this property.

What time is check-in at Helan Family & Garden?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Helan Family & Garden?

Check-out is at 11 AM.

Does Helan Family & Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Helan Family & Garden located?

This family-friendly Zakopane hotel is located in the mountains, within 1 mi (2 km) of Pardalowka Ski Lift and Koziniec Ski Lifts. Zakopane Aqua Park and Krupowki Street are also within 2 mi (3 km).

Helan Family & Garden Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 100 reviews" "
Rating 8 - Good. 41 out of 100 reviews" "
Rating 6 - Okay. 8 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

OFER

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell
The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
All was great. Would be good if the sauna is open in the morning as well.
Stayed 1 night in Aug 2023

10/10 Excellent

Rudolf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, good wellness, super breakfast.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

kestutis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location quiet area good staff good breakfast no room service 😤adding few pictures after room service hoover not being used in 6 nights beding never changed in 6 nights toilet rolls on floor inthe room apart this is all very good
Stayed 6 nights in Dec 2018

10/10 Excellent

Mark, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick winter trip
Perfect and cozy hotel for an unbelievably good price. Breakfast was superb, bar prices at really nice. The hotel located approx 35 min walking from the city center. Would go again.
Stayed 1 night in Jan 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Vicky, Hertfordshire

Disliked: Staff & service
Poor effort from the Hotel staff, real let down.
Upon arriving at the Hotel we were very surprised by the lack of welcome we received, we didn't expect much, a "Hello and welcome" probably. Instead we had to ask if we cld check in. The receptionnist offered no useful information, we had to ask a lot of questions. We asked if there was somewhere we could eat and she said "no" (despite their website clearly stating they had a "Restaurant"). We later discovered that the Hotel only does food if you book a half board acccomodation but you can request a meal on an ad-hoc basis. We felt very excluded from this Hotel,one evening they had arranged entertainment, but had made no effort to invite us and had closed the door to the Dining area. On our last morning for Breakfast, all but 3 of the tables had been reserved for new guests. The Hotel had no atmosphere, no friendly faces and we were left a little bit confused by it all. Not a place I would go back to or recommend. Vicky
Stayed 7 nights in Feb 2018

8/10 Good

Peter, Chester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel with high standards
Very clean and fairly new hotel, tasty breakfast and nice staff. Definitely worth the money
Stayed 4 nights in Jan 2018