Title: Helan Family & Garden - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Helan Family & Garden Edwardian hotel with free breakfast and a sauna ![Aerial view](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/c0d8f1c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite | Living area](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/f63d99b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Massages](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/5cfcdb2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/fc0bf216.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/38dcaa69.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Helan Family & Garden, in the mountains, offers a peaceful getaway. Families love the children's pool and playground, adults relax in the sauna. Enjoy a breakfast buffet, coffee shop, tour assistance, and free WiFi. 8.8 Excellent ## Popular amenities - 24/7 front desk - Bar - Room service - Breakfast included - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5646142&PinnedHotelID=5646142&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Economy Double Room](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/95b20178.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Refrigerator TV - 129 sq ft - Sleeps 3 - 1 Double Bed ![Double or Twin Room](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/b96e3172.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Refrigerator TV - 151 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/8b4fc154.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Refrigerator TV - 172 sq ft - Mountain view - Sleeps 3 - 3 Twin Beds ![Suite | Living area](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/f63d99b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Refrigerator TV - 269 sq ft - Sleeps 4 - 2 Double Beds ![Premium Double Room](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/759fb6d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Refrigerator TV - 215 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ![Single Room](https://images.trvl-media.com/lodging/6000000/5650000/5646200/5646142/589d1bc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Refrigerator TV - 108 sq ft - Mountain view - Sleeps 1 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZakopane-Hotels-Helan-Family-Garden.h5646142.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZakopane-Hotels-Helan-Family-Garden.h5646142.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.29699%2C19.98709&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5ryPP6-wawuo1XxRQjoh5CRfc0A=) Ul. Stara Pardalowka 6, Zakopane, Lesser Poland, 34-500 #### What's nearby - Pardalowka Ski Lift - 8 min walk - 0.7 km - Koziniec Ski Lifts - 19 min walk - 1.6 km - Nosal Ski Center - 3 min drive - 1.7 km - Zakopane Aqua Park - 5 min drive - 2.5 km - Krupowki Street - 5 min drive - 2.5 km #### Getting around - Zakopane Station - 10 min drive - John Paul II - Balice Airport (KRK) - 94 min drive #### Restaurants - ‪Shell - ‬4 min drive - ‪Karczma Burniawa - ‬19 min walk - ‪Zajazd Furmanski - ‬8 min walk - ‪Kolibecka - ‬4 min drive - ‪Borowianka - ‬2 min walk ## About this property ### Helan Family & Garden Family-friendly hotel near Krupowki Street You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Helan Family & Garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also enjoy the following perks during your stay: - A children's pool - Free self parking - A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and tour/ticket assistance - Luggage storage, a 24-hour front desk, and smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as free WiFi and sound-insulated walls. Extra amenities include: - Rollaway/extra beds and cribs/infant beds - Bathrooms with showers and free toiletries - 32-inch TVs with digital channels - Balconies, refrigerators, and electric kettles ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/22000000/21540000/21539200/21539145/22a0aa4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Wersal Zakopane - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 97 reviews CA $129 CA $141 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21539145&PinnedHotelID=21539145&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15730000/15728000/15727958/10f1ac7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Logos Zakopane - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 216 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=15727958&PinnedHotelID=15727958&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/17000000/16750000/16748800/16748745/186d1baf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gold Hotel Zakopane - 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Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Ski shuttle nearby - Free self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - Arcade/game room - Children's pool - Free children's club - Playground - Sauna - Ski storage - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Crib (surcharge) - Free children's club - In-room refrigerator - Laundry facilities - Playground - Rollaway/extra bed - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 1,076 square feet of conference space - Business center - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 5 floors - Banquet hall - Built in 2010 - Edwardian architecture - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) - Hypo-allergenic bedding - Rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with digital channels ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Connecting rooms available - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 5:30 AM ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available Cribs (infant beds) are available for PLN 20.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: PLN 2.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: PLN 400 per vehicle (one way) - Crib (infant bed) fee: PLN 20.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Helan Hotel Helan Hotel Zakopane Helan Family Garden Hotel Zakopane Helan Family Garden Hotel Helan Family Garden Zakopane Helan Family Garden Helan Family & Garden Hotel Helan Family & Garden Zakopane Helan Family & Garden Hotel Zakopane ## Frequently asked questions ### Does Helan Family & Garden have a pool? > Yes, this property has a children's pool. ### Is Helan Family & Garden pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Helan Family & Garden? > Check-in start time: 3 PM; Check-in end time: 5:30 AM. ### What time is check-out at Helan Family & Garden? > Check-out is at 11 AM. ### Does Helan Family & Garden provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies. ### Where is Helan Family & Garden located? > This family-friendly Zakopane hotel is located in the mountains, within 1 mi (2 km) of Pardalowka Ski Lift and Koziniec Ski Lifts. Zakopane Aqua Park and Krupowki Street are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Helan Family & Garden Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 49 8 - Good 44 6 - Okay 8 4 - Poor 3 2 - Terrible 1 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Rudolf Jan 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect, good wellness, super breakfast. ##### Rudolf Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Michal Aug 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities All was great. Would be good if the sauna is open in the morning as well. ##### Michal Stayed 1 night in Aug 2023 ### 4/10 Poor #### OFER Jan 3, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bad smell The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly. ##### OFER Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Imre Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mindenkinek ajánlom! Nagyon szép tiszta, rendkívüli a reggeli, minden hibátlan! Nem nagy a wellneszrész de tökéletes! ![](https://a.travel-assets.com/ugc/hotel-reviews/5495137E3D94562C8D478C6624501D94746F0E081735731669847.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ECDC41B0283BA6872CD33661AA820EDB716BD3731735731682042.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9290C564E679EF31916696B78FBA8710DFC90F791735731682245.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BD48BF9113A4155D29A04BADCA0D45C4553F5B571735731681906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Imre Stayed 4 nights in Dec 2024 ### 8/10 Good #### Verified traveller Sep 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel - ok, droga do hotelu - nie Hotel zlokalizowany poza centrum, ale niedaleko znajduje się przystanek autobusowy, w okolicy są tez sklepy. Pokoje w porządku, ręczniki wymieniane na prośbę, brak dokładania przyborów kosmetycznych oraz wody podczas pobytu. Śniadania smaczne, różnorodny wybór. W hotelu znajduje się przestrzeń dla dzieci. Parking - przestrzenny, ale dojazd do hotelu tylko dla osób o mocnych nerwach lub mocnym zawieszeniu - dziura na dziurze, nie ma właściwie porządnej drogi. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 8/10 Good #### Verified traveller Jul 10, 2019 Liked: Cleanliness, property conditions & facilities, room comfort Reggeli bőséges, tiszta szoba, wifi nem működik, az ágy keskeny, nagyon puha matraccal. ##### Verified traveller Stayed 2 nights in Jul 2019 ### 6/10 Okay #### Verified traveller Jun 29, 2019 Liked: Staff & service, amenities, property conditions & facilities très bon accueil ; chambre un peu petite ; j'aimerais que l'on change les serviettes de bain plus souvent ; beau cadre pour les repas ; très bon petit déjeuner ; le manager est très aimable ##### Verified traveller Stayed 4 nights in Jun 2019 ### 8/10 Good #### Gerhard Jun 24, 2019 Liked: Cleanliness, property conditions & facilities #### Mittelmäßig Sauberes Hotel am Rande von Zakopane in ruhiger Umgebung mit großem weitläufigen Wiesengrundstück. Zufahrts-Stichstrasse in katastrophalem Zustand (schmaler Feldweg mit großen Schlaglöchern! Sehr kleines Zimmer, allerdings mit Balkon. P direkt vor dem Hotel. Frühstück überschaubar, Restaurant war für uns nicht in Betrieb, da Busgesellschaft, jedoch genügend Alternativen in der weiteren Umgebung. ##### Gerhard Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Jakub Mar 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Idealny hotel istnieje. Hotel z pięknym widokiem na góry. Wystrój pokoju wspaniały skromny ale bardzo urokliwy, poprostu idealne miejsce nie tylko dla osób podróżujących we dwoje, ale również dla pobytu biznesowego ze wzgledu na spokój i cisze w okolicy. Rodziny z dziećmi również znajdą tu wytchnienie hotel posiada wspaniała sale zabaw dla dzieci i wielki ogród do szaleństwa dla najmłodszych. Z sali restauracyjnej rozpozciera się piekny widok na otaczajace Nas do okoła góry, śniadania przepyszne i urozmaicane menu. Doskonale zlokalizowane 35 minut na piechote do centrum drogą glówna lub jakies 15-20 przez trase widokowa pobliskimi pagórkami. Dosłownie 3 min od hotelu znajduje się sklep czynny do 23 a tuż obok przystanek z którego dojedziemy do centrum za 3 zl w okolo 7-10 minut. Bardzo bardzo polecam. Napewno nie raz tu wrócimy. Podziękowanie dla całego personelu i właścicieli za dbanie o gości i umilanie pobytu ;) pozdrawiam Jakub . ##### Jakub Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Feb 11, 2019 Liked: Staff & service Disliked: Cleanliness Wszystko prawie ok, ale w restauracji klejąca podłoga i brudne naczynia ( najbardziej kubki do kawy/herbaty)- niedomyte. Udostępniono Nam pokój nieposprzątany po poprzednich gościach. Słaby przepływ informacji pomiędzy personelem. Wierzę, że to jedyny taki incydent. ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Éva Jan 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Családbarát Szuper szállás, már harmadjára szállunk meg itt. Külön tetszett a gyerekek részére kialakított játszószoba, a 2,5 éves kisfiam imádta. ##### Éva Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Marcin Jan 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Udany urlopik. Bardzo udany pobyt. Cicha okolica i w miare wszedzie blisko. ##### Marcin Stayed 6 nights in Jan 2019 ### 10/10 Excellent #### kestutis Jan 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very good location quiet area good staff good breakfast no room service 😤adding few pictures after room service hoover not being used in 6 nights beding never changed in 6 nights toilet rolls on floor inthe room apart this is all very good ##### kestutis Stayed 6 nights in Dec 2018 ### 10/10 Excellent #### Mark, Hungary Jan 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick winter trip Perfect and cozy hotel for an unbelievably good price. Breakfast was superb, bar prices at really nice. The hotel located approx 35 min walking from the city center. Would go again. ##### Mark Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Verified traveller Dec 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great! Beautiful house. Really worth to go! Breakfast is tasty. People helpful and kind. Only pitty thing is that you don't get a new water bottle in the room with the room service. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Alex Dec 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant Very comfortable place. ##### Alex Stayed 2 nights in Dec 2018 ### 8/10 Good #### Dominik Sep 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Weekend w górach Bardzo miły weekendowy pobyt. Polecam. ##### Dominik Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### MAGDA Apr 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### super, polecam super miejsce. Duzy , bezpłatny parking. Szybkie i sprawne zameldowanie. Pokój ładnie i gustownie urządzony. Wygodne łożko, przyjemna pościel. Łazienka czysta z dużym prysznicem. Pyszne śniadanie ##### MAGDA ### 2/10 Terrible #### Vicky, Hertfordshire Mar 8, 2018 Disliked: Staff & service #### Poor effort from the Hotel staff, real let down. Upon arriving at the Hotel we were very surprised by the lack of welcome we received, we didn't expect much, a "Hello and welcome" probably. Instead we had to ask if we cld check in. The receptionnist offered no useful information, we had to ask a lot of questions. We asked if there was somewhere we could eat and she said "no" (despite their website clearly stating they had a "Restaurant"). We later discovered that the Hotel only does food if you book a half board acccomodation but you can request a meal on an ad-hoc basis. We felt very excluded from this Hotel,one evening they had arranged entertainment, but had made no effort to invite us and had closed the door to the Dining area. On our last morning for Breakfast, all but 3 of the tables had been reserved for new guests. The Hotel had no atmosphere, no friendly faces and we were left a little bit confused by it all. Not a place I would go back to or recommend. Vicky ##### Vicky Stayed 7 nights in Feb 2018 ### 8/10 Good #### Peter, Chester, UK Feb 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cozy Hotel with high standards Very clean and fairly new hotel, tasty breakfast and nice staff. Definitely worth the money ##### Peter Stayed 4 nights in Jan 2018 ### 8/10 Good #### ARTUR Dec 23, 2017 Liked: Cleanliness Disliked: Room comfort #### na każdą kieszeń Pokoje bardzo, bardzo małe a do tego meble niekomfortowo ustawione, np. jest biurko ale juz krzesło do biurka nie da się nawet podsunać, nie mówiąc o jakimś uzytkowaniu. Stolik jak dla krasnoludka. Śniadania świeże, dobre, ale zawsze to samo. Ogólna ocena ok jak na ta cenę. ##### ARTUR Stayed 3 nights in Dec 2017 ### 8/10 Good #### Andy, Glasgow Dec 5, 2017 Liked: Room comfort Disliked: Cleanliness #### Too Far Out of Town Although the hotel itself was pleasant enough and very picturesque, its location left a lot to be desired. Firstly, it is at the end of a dirt road with no lighting and a lot of potholes. This made coming to the hotel in the dark a hazard for both cars and pedestrians. In the immediate area of the Willa Helan there are few facilities; even the restaurant the hotel staff recommended was never open during our 6 day stay. This meant a 3km walk to get to Zakopane was our best option, as the local bus service was next to non-existent. As a base for winter sports I’m sure Willa Helan, and Zakopane itself, is a fine place, otherwise my wife and I found it disappointing. ##### Andy Stayed 5 nights in Nov 2017 ### 10/10 Excellent #### James Nov 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay in quiet part of zakopane Nice hotel in a quiet area of Zakopane. Happy with my stay. It was about a 10 minute drive to the main part of town. + Comfortable bed + Clean + Good breakfast + Lots of parking + Great english at reception - No kettle in room to make tea ##### James Stayed 1 night in Nov 2017 ### 10/10 Excellent #### James Nov 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel I had a nice stay here. I stayed in a single room for 2 nights. + The bed was comfortable and pillow ok. The room was spacious and tastefully decorated. Bathroom was good with plenty of hot water and water pressure. Plenty of car parks Breakfast was a nice spread. Mix of hot and cold. Staff at reception were friendly and spoke great English. - I would have liked a kettle in the room to make tea. ##### James Stayed 1 night in Nov 2017 ### 6/10 Okay #### Verified traveller Sep 28, 2017 Liked: Cleanliness, staff & service #### Rigtig meget for pengene. Super morgenmad Hotellet er lidt brugt, men prisen er afpasset derefter. ##### Verified traveller Stayed 1 night in Sep 2017 ## Expedia's Latest Trends ### Hotels > [Travelodge by Wyndham Niagara Falls Fallsview](https://www.expedia.ca/Niagara-Falls-Hotels-Travelodge-By-Wyndham-Niagara-Falls-Fallsview.h23652.Hotel-Information) > > [Hostels Hawaii](https://www.expedia.ca/Hawaii-Hostels.d213-aaHostels.Travel-Guide-Accommodation) > > [Hotels in Scotland](https://www.expedia.ca/Destinations-In-Scotland.d11219.Hotel-Destinations) > > [The Lord Nelson Hotel & Suites](https://www.expedia.ca/Halifax-Hotels-The-Lord-Nelson-Hotel-Suites.h460519.Hotel-Information) > > [Radisson Blu Resort, Swinoujscie](https://www.expedia.ca/Swinoujscie-Hotels-Radisson-Blu-Resort.h18516808.Hotel-Information) > > [Hotels in Village of Delburne](https://www.expedia.ca/Village-Of-Delburne-Hotels.d553248635740510439.Travel-Guide-Hotels) > > [Hilton Suites Jabal Omar Makkah](https://www.expedia.ca/Mecca-Hotels-Hilton-Suites-Makkah.h6282080.Hotel-Information) > > [Hotels in Puebla](https://www.expedia.ca/Puebla-Hotels.d2738.Travel-Guide-Hotels) > > [Delta Hotels by Marriott Grand Okanagan Resort](https://www.expedia.ca/Kelowna-Hotels-Delta-Hotels-By-Marriott-Grand-Okanagan-Resort.h11589.Hotel-Information) > > [Holiday Inn Express Hotel & Suites SWIFT CURRENT by IHG](https://www.expedia.ca/Swift-Current-Hotels-Holiday-Inn-Express-Hotel-Suites-SWIFT-CURRENT.h2169774.Hotel-Information) > > [Nordet](https://www.expedia.ca/Perce-Hotels-Nordet.h36357799.Hotel-Information) > > [Occidental Tamarindo - All Inclusive](https://www.expedia.ca/Tamarindo-Hotels-Occidental-Tamarindo-All-Inclusive.h793778.Hotel-Information) > > [Ocean Coral Spring - All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Ocean-Coral-Spring-Resort-All-Inclusive.h37135707.Hotel-Information) > > [Boavista Golf & Spa - Bela Colina Holidays](https://www.expedia.ca/Lagos-Hotels-Boavista-Golf-Spa-Bela-Colina-Village.h4241224.Hotel-Information) > > [Holiday Inn & Suites Puerto Vallarta Marina & Golf by IHG](https://www.expedia.ca/Puerto-Vallarta-Hotels-Holiday-Inn-Suites-Puerto-Vallarta-Marina-Golf.h49314628.Hotel-Information) ### Flights > [Flights from Montreal](https://www.expedia.ca/lp/flights/178288/flights-from-montreal) > > [Flights from Vancouver (YVR) to Nuremberg (NUE)](https://www.expedia.ca/lp/flights/yvr/nue/vancouver-to-nuremberg) > > [Flights from Toronto (YYZ) to Lagos (LOS)](https://www.expedia.ca/lp/flights/yyz/los/toronto-to-lagos) > > [China Eastern Airlines Toronto (YYZ) to Shanghai (PVG) flights](https://www.expedia.ca/lp/flight-routes/china-eastern-airlines-from-pearson-intl-to-pudong-intl/mu/yyz/pvg) > > [Flights from Winnipeg (YWG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [flights from southwest florida intl airport](https://www.expedia.ca/lp/airports/rsw/flights-from-southwest-florida-intl-airport) > > [SATA International-Azores Airlines S.A.](https://www.expedia.ca/SATA-International-Azores-Airlines-SA-Flights.cS4.Travel-Guide-Airlines) > > [Flights from Bangor (BGR) to Houston (IAH)](https://www.expedia.ca/lp/flights/bgr/iah/bangor-to-houston) ### Cars > [Car rentals in Orlando](https://www.expedia.ca/Car-Rentals-In-Orlando.d178294.Car-Rental-Guide) ### Activities > [Things to do in Punjab](https://www.expedia.ca/Things-To-Do-In-Punjab.d6049945.Travel-Guide-Activities) ### Packages > [Sámara Vacations](https://www.expedia.ca/Samara.d601385.Destination-Travel-Guides) > > [French Alps Vacations](https://www.expedia.ca/French-Alps.d3000655051.Destination-Travel-Guides) > > [Cancun Vacations](https://www.expedia.ca/Cancun.d179995.Destination-Travel-Guides) ### General > [Visit Reykjavik](https://www.expedia.ca/Reykjavik.dx6054688) > > [Visit Hall's Harbour](https://www.expedia.ca/Halls-Harbour.dx6351920)