The Westin Zagreb

5.0 star property
Luxury Zagreb hotel in Donji Grad with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Westin Zagreb

Photo gallery for The Westin Zagreb

Lobby
Restaurant
Exterior
Presidential Suite, 2 Bedrooms, City View | View from room
Restaurant

Overview of The Westin Zagreb

8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Krsnjavoga 1, Zagreb, 10000
  • Popular LocationTeam Club1 min walk
  • Popular LocationMimara Museum4 min walk
  • Popular LocationZagreb West Station10 min walk
  • Popular LocationZagreb Central Station16 min walk
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Room options

Executive Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, City View

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Bathrobes
  • City view
  • Sleeps 2
  • 1 Queen Bed

Westin, Junior Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, City View

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
Blackout drapes/curtains
  • 2045 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 Bedroom, City View

cleanliness

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Zagreb

The Westin Zagreb is located in Donji Grad, a neighborhood in Zagreb, and is in a shopping district and near a train station. Museum of Arts and Crafts and Gallery SC are cultural highlights, and travelers looking to shop may want to visit Centar Cvjetni Shopping Center and Ilica Street. Looking to enjoy an event or a game while in town? See what's happening at Drazen Petrovic Basketball Hall or Dom Sportova.

What's nearby

  • Croatian National Theatre - 8 min walk
  • Ban Jelacic Square - 17 min walk
  • Museum of Broken Relationships - 18 min walk
  • St. Mark's Church - 19 min walk
  • Zagreb Cathedral - 4 min drive

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • Cogito 2 - 5 min walk
  • Krivi Put - 6 min walk
  • Pivnica Budweiser - 6 min walk
  • Fast Food Adria - 5 min walk
  • Mixx Bar - 7 min walk

About this property

The Westin Zagreb

Luxury hotel located in Donji Grad
Take advantage of a terrace, shopping on site, and a coffee shop/cafe at The Westin Zagreb. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Pilates classes and fitness classes are offered at the gym; The Westin Zagreb also has a hair salon, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour business center and a sauna.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and an elevator
  • Multilingual staff, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the breakfast
Room features
All 349 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 102-cm LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Westin Zagreb?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at The Westin Zagreb on Mar 31, 2024 start from CA $175.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Zagreb?

Self parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within a 10-minute walk of Mimara Museum, Marulic Square, and Museum of Arts and Crafts. Gallery SC and Ilica Street are also within 10 minutes. Zagreb West Station is 10 minutes by foot and Zagreb Central Station is 16 minutes.

The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 810 reviews" "
Rating 8 - Good. 265 out of 810 reviews" "
Rating 6 - Okay. 91 out of 810 reviews" "
Rating 4 - Poor. 25 out of 810 reviews" "
Rating 2 - Terrible. 28 out of 810 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

nedzad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ivan

Stayed 1 night in Nov 2023

10/10 Excellent

morris

Stayed 1 night in Oct 2023

10/10 Excellent

CAROL

Stayed 4 nights in Sep 2023

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The outside of the hotel does not match how nice the hotel is on the inside. It is a lovely place in a great location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Vedran

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff. Excellent service. Conveniently located in the downtown area. Great views from the upper floors. The level of cleanliness could be improved.
Stayed 15 nights in Sep 2023

2/10 Terrible

Siavash

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Better option hotels
The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.
Stayed 2 nights in Sep 2023

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities
Good enough for one night.
Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Amenities
Staff is all excellent! Property is starting to show its age but still a very pleasant stay!
Stayed 1 night in Sep 2023

General hotel information

Reasons to Book
Great Location & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Zagreb (ZAG)