Title: Grand Hôtel et Centre Thermal - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hôtel et Centre Thermal Hotel in Yverdon-les-Bains with 2 outdoor pools and a health club ![Front of property](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/86ee7003.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Couples treatment rooms, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/055f2b54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/c06513b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast served](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/cfc54008.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/4fb52548.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Hôtel et Centre Thermal, steps from the boardwalk, offers a peaceful garden terrace retreat. The spa provides sauna sessions and massages, while two restaurants serve meals all day. Guests can maintain fitness routines with classes at the on-site health club. VIP Access 8.4 Very good ## Popular amenities - - - Hot tub - Bar - 24/7 front desk - Spa VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1141585&PinnedHotelID=1141585&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![Standard Room, Balcony](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/42b1bfd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Balcony 8.4 Very good 51 reviews ### Highlights Balcony Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - 258 sq ft - Sleeps 2 - 1 Double Bed ![Superior Room](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/7a6d98ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.2 Wonderful 13 reviews ### Highlights Balcony or patio Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - 301 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/030b6381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Suite ### Highlights Balcony or patio Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - 452 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/w6000h3996x0y0-96bbb60e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Single Room 8.6 Excellent 4 reviews ### Highlights Balcony or patio Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - 215 sq ft - Sleeps 1 - 1 Double Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/e1baa555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Family Room - Sleeps 2 ![Traditional Room](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/ae0c50c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room ### Highlights Balcony or patio Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - 258 sq ft - Park view - Sleeps 2 - 1 Queen Bed ![Standard Room (Premium)](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/9d01f4dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Premium) 10.0 Exceptional 1 review ### Highlights Balcony or patio Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - Sleeps 2 - 1 Double Bed ![Superior Room (Premium)](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/f90143ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Premium) ### Highlights Balcony or patio Heating Free cribs/infant beds Plasma TV Separate bedroom Private bathroom Hair dryer Bathrobes - Sleeps 3 - 1 Queen Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/5cb4abb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Single Room - Sleeps 1 ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/cd9f7cab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/e1baa555.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Heritage Room - Sleeps 2 ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/c0c45ae6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Premium Room - Sleeps 2 ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/c7b75ee5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Premium Room - Sleeps 2 ### Traditional Suite - Sleeps 2 ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1150000/1141600/1141585/c6eb4fb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 ## You may also like Ad ![Outdoor dining](https://images.trvl-media.com/lodging/17000000/16820000/16817100/16817040/d461a821.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyriad Pontarlier Pontarlier - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 673 reviews CA $93 CA $108 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Pontarlier-Hotels-Kyriad-Pontarlier.h16817040.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=5506&destination=Yverdon-les-Bains&destType=MARKET&latLong=46.778603,6.64118&searchId=16fa8fc5-be6e-42ee-8848-4ca98b88e51d&top_cur=CAD) Ad ![Buffet breakfast on weekdays (CHF 22 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/100000000/99820000/99816900/99816809/cffb65ec_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zleep Hotel Lausanne-Chavannes Chavannes-près-Renens - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYverdon-Les-Bains-Hotels-Grand-Hotel-Et-Centre-Thermal.h1141585.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYverdon-Les-Bains-Hotels-Grand-Hotel-Et-Centre-Thermal.h1141585.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.77183%2C6.64995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4gN-HDeOW2dcknXqTdEKp5S97TA=) Avenue des Bains 22, Yverdon-les-Bains, VD, 1401 #### What's nearby - Thermal Center - 3 min walk - 0.3 km - Menhirs of Yverdon - 12 min walk - 1.1 km - Yverdon-les-Bains Castle - 14 min walk - 1.2 km - Maison d'Ailleurs - 14 min walk - 1.2 km - Yverdon-les-Bains Ferry Terminal - 3 min drive - 2.0 km #### Getting around - Yverdon-les-Bains Station - 18 min walk - Geneva International Airport (GVA) - 50 min drive #### Restaurants - ‪Le Bar du Coq - ‬12 min walk - ‪Le Csarda - ‬7 min walk - ‪Restaurant de la Plaine - ‬10 min walk - ‪Grand Hôtel des Bains - ‬1 min walk - ‪Bowling Yverdon - ‬15 min walk ## About this property ### Grand Hôtel et Centre Thermal Upscale hotel near a boardwalk/promenade You can look forward to a terrace, a garden, and a playground at Grand Hôtel et Centre Thermal. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage, a body wrap, or a manicure/pedicure. The on-site restaurant, Belle Epoque, serves breakfast. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and a bar. In addition to a business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), bike rentals, and an electric car charging station - Free newspapers, smoke-free premises, and meeting rooms - Guest reviews say good things about the helpful staff Room features All 115 rooms offer comforts such as bathrobes, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - Plasma TVs with premium channels - Balconies or patios, free infant beds, and heating ## Similar properties ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/12000000/11770000/11767400/11767382/080cb293.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Source Yverdon-les-Bains - Pet-friendly - Parking included - Free WiFi - Breakfast available 8.4 Very good 208 reviews CA $201 CA $220 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=11767382&PinnedHotelID=11767382&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite](https://images.trvl-media.com/lodging/100000000/99920000/99919200/99919109/36d1e6ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YParc Hotel Yverdon-les-Bains - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 25 reviews CA $313 CA $372 total includes taxes & fees Nov 2 - 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Snack bar/deli ### Restaurants on site - Bar L'Alcôve - Belle Epoque ### Things to do - 2 outdoor pools - Bicycle rentals - Children's pool - Fitness classes - Health club - Hot tub - Playground - Sauna ### Family friendly - 2 outdoor pools - Children's pool - In-room crib - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (30 inch wide door) - Grab bar in shower (40 inches high) - Wheelchair accessible (may have limitations) ### More - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Plasma TV with premium cable channels ### Food and drink - Espresso maker - Free bottled water - Limited room service ### More - Desk - Free daily newspapers - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from June 5 2024 to December 31 2025 (completion date subject to change). The following areas are affected: - One of the swimming pools - Exterior - Sauna - Select guestrooms Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CHF 30 per pet, per night Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 100.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 26 per person - Pet fee: CHF 30 per pet, per night - Rollaway bed fee: CHF 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Grand Des Bains Yverdon Grand Hotel Des Bains Yverdon Grand Hotel Bains Yverdon-les-Bains Grand Hotel Bains Grand Bains Yverdon-les-Bains Grand Bains Grand Hôtel Centre Thermal Yverdon-les-Bains Grand Hôtel Centre Thermal Grand Centre Thermal Yverdon-les-Bains Grand Centre Thermal Et Thermal Yverdon Les Bains Grand Hôtel et Centre Thermal Hotel Grand Hôtel et Centre Thermal Yverdon-les-Bains Grand Hôtel et Centre Thermal Hotel Yverdon-les-Bains ## Frequently asked questions ### Does Grand Hôtel et Centre Thermal have a pool? > Yes, this property has 2 outdoor pools and a children's pool. The property will be renovating one of the pools from June 5 2024 to December 31 2025 (completion date subject to change). ### How much does it cost to stay at Grand Hôtel et Centre Thermal? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Grand Hôtel et Centre Thermal on Oct 31, 2025 start from CA $248.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Yverdon-Les-Bains-Hotels-Grand-Hotel-Et-Centre-Thermal.h1141585.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Hôtel et Centre Thermal pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Grand Hôtel et Centre Thermal? > Self parking is free at this property. ### What time is check-in at Grand Hôtel et Centre Thermal? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Grand Hôtel et Centre Thermal? > Check-out is at noon. ### Where is Grand Hôtel et Centre Thermal located? > Situated near a boardwalk/promenade, this hotel is within a 15-minute walk of Thermal Center, Yverdon-les-Bains Castle, and Maison d'Ailleurs. Menhirs of Yverdon and Lac de Neuchatel are also within 1 mi (2 km). Yverdon-les-Bains Station is 18 minutes by foot and Yverdon-les-Bains (ZLJ-Yverdon-les-Bains Train Station) is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hôtel et Centre Thermal Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 385 8 - Good 340 6 - Okay 97 4 - Poor 37 2 - Terrible 21 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Rami Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good to stay again. Breakfast can be improved. ##### Rami Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Susan Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place Lovely hotel with excellent facilities. We loved the pools with jacuzzi, sauna and bubble beds. Room was nice with small terrace and very peaceful. Tassimo coffee machine, fridge and complimentary water in room. Short walk to Lidl store or railway station. ##### Susan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Adrian Sep 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay for some nights! Rich breakfast buffet! ##### Adrian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Paul Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel Very nice hotel. Room was spacious and very clean. Restaurant for evening meals was faultless. Breakfast included both hot and cold. Something for everyone. There is some wear and tear here and there noticeably in the corridors between the rooms but this is a minor issue. I will definitely be staying here again on my next visit to the area. ##### Paul Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Zoé Mar 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top ##### Zoé Stayed 1 night in Mar 2025 ### 8/10 Good #### Kai Feb 9, 2025 Liked: Cleanliness, staff & service #### Good overall, but not new Hotel is quite old. Theh keep it clean, but bathroom equipment is time to update ##### Kai Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### David Jun 20, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This property is under renovation and very early in the morning they were running heavy equipment directly outside our second floor window and renovating the room directly above us using hammers and heavy equipment. I sent an email to the management to suggest that they not rent this room until the renovations were complete in the room above but never got a reply. ##### David Stayed 1 night in Jun 2025 ### 6/10 Okay #### Mr. Jul 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Sadly the room was not as described. We had booked a double room for our honeymoon stay, with much anticipation for the hotel, we even included a message to make sure our room was suitable for such an occasion. We weren't expecting anything extra but we weren't provided with a double room like we booked. We were instead given a twin room with beds pushed together, and there were quite a few bugs in the room including some cockroaches. It was just a bit disappointing, especially for the price paid, and the fact that the spa is under renovation so we were mostly paying for the quality of the room which was below average. No compensation was provided for this despite asking if we could have the room we booked instead, none were available only twin rooms. I would like to say that the reception and bar staff were lovely and very helpful, and the cleaning staff attentive. ##### Mr. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Yves Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice stay A very nice stray in spite of the renovations taking place. I am happy that the Rotonde restaurant is again available for the general public and not reserved for seminaries and longer. Thanks for that. Will go back to test it again (it was unavailable during our stay because of a marriage). ##### Yves Stayed 1 night in Sep 2024 ### 4/10 Poor #### Tim Jul 28, 2025 Liked: Cleanliness Disliked: Staff & service, amenities Disappointing experience for a spa hotel of this category The hotel has potential, but unfortunately our stay did not meet expectations. While the room was newly renovated, it was located directly under the roof and had no air conditioning, which made it uncomfortably hot during the summer nights. On Sunday, no regular meals were available, only bar food – something we were not informed about in advance. Overall, the hotel felt a bit outdated, and several construction sites on the premises made the atmosphere less appealing. The service was inconsistent: while the reception and restaurant staff were friendly and helpful, most of the other staff did not speak English, which made communication difficult. Additionally, several small items were missing in the room, and we had to ask for them repeatedly. What surprised us most: although this is marketed as a spa hotel, guests are required to pay CHF 30 per person, per day to access the spa area – something we’ve never encountered before in a hotel of this kind. Overall, not the value for money we had hoped for. ##### Tim Stayed 2 nights in Jul 2025 ### 6/10 Okay #### George Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It promises more than it delivers. Poor bed linen and pillows and curtains which don’t cover the windows make for a poor night sleep ##### George Stayed 1 night in Mar 2025 ### 4/10 Poor #### Francis Feb 25, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities The property was significantly disturbed by renovations. The hotel not neither gave an upgrade or any additional benefits. Will likely not book this hotel through Expedia in the future as it misrepresents VIP status. ##### Francis Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Philippe May 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellentes installation thermales ##### Philippe Stayed 1 night in May 2024 ### 6/10 Okay #### Anna-Lena Sep 9, 2024 Disliked: Staff & service, property conditions & facilities The fact that the hotel is under renovation has of course made an impact on our stay. The hotel did also inform us in advance of this. Hence, no disappointments and I'm sure that the stay will be better after the renovation. ##### Anna-Lena Stayed 1 night in Sep 2024 ### 8/10 Good #### Robert Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The thermal pools are really fun. They were doing construction on a new area. Noisy, but it didn't affect using the pools that were open. The staff was nice, hotel was clean, but has been a while since last renovation. ##### Robert Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Verified traveller Aug 3, 2024 Disliked: Staff & service, property conditions & facilities Price quality ratio not good. Specially because we exepted the swimming pools to at least be included but it wasn't. No AC in the rooms. Very old hotel ##### Verified traveller Stayed 1 night in Aug 2024 ### 6/10 Okay #### Christian Jul 11, 2024 Liked: Room comfort #### Past its prime The hotel appears old and a bit worn down. The rooms are spacious and ok equipped. Breakfast is good. We were unfortunately booked in this hotel at the same time as a larger group of British insurance employees, and the hotel staff was totally unable to sevice that many guests in a satisfying way. With the exception on the waiter Joy, who did a stellar job. ##### Christian Stayed 2 nights in Jul 2024 ### 6/10 Okay #### David Jun 13, 2024 Liked: Cleanliness, staff & service #### Motorcycle Trip The hotel seems to be having a little refurbishment which is without doubt needed, the rooms are basic and tired. We did not use the thermal spar which was in use but a major development is going on to improve it. In a year or two I’m sure the hotel will be much better but for now I would not book again. ![](https://a.travel-assets.com/ugc/hotel-reviews/CEA9345F6A00434026493648C4B733B727C89BB71718279584478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/84C9BEAE23AA803A46DCC142DFDF42F1066DBCAB1718279585182.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E6ECC97890E4765BD554F534A072B70D150117721718279585757.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0F63D2750A65217B53BB6ACEE94EF2659DDA0DCB1718279584045.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 5 nights in Jun 2024 ### 4/10 Poor #### Allegra Jul 24, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities No air conditioning. Very hot that day. You can only get WiFi by sending them your phone number and getting a passcode, but we're from the U.S. and couldn't use our phones there. The staff, especially Melena, was very nice and tried to help. She found a restaurant that brought us food since the restaurant on grounds was closed at the time of our check in. Staff is great, hotel not so much. I think it would have been better if we were actually there to experience their spa, but we were looking for a hot meal, a comfortable place to sleep and to get on our computers before bed, so we didn't have a good stay. ##### Allegra Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Rossitza Jul 22, 2024 Liked: Cleanliness, staff & service Disliked: Amenities There nothing grand about the Grand Hotel. Maybe years ago, but now it is far from what an average tourist expects. First, there is NO AC!!! It may be fine in April and May, but we could not sleep at all because of the July heat. If you open the window, the mosquitoes rush in. There is a fan, but the noise it creates solidifies a sleepless night. The bathroom amenities are very cheap. There is 2in 1 shampoo/body wash. No conditioner. We almost used up the miniature body lotion, but we did not get another one next day. There are only 2 super soft pillows, so we had to put clothes under to make it better. There were 2 coffee capsules, 2 packs of sugar and 2 sticks. So, if we like to have the coffee with 2 packs each, it will not happen. Then, the cherry on top was that there were 2 tea bags, but there is way to boil water. The front desk advised to go to the bar and get hot water from there. I was not going to do it, as I was ready to go to bed. Not sure why they even gave the tea bags. In other words, all seems so cheap and rationed. And yes, I left a tip for the cleaning staff. The furniture is worn out. The only 2 positive things are the front desk staff and the close proximity to the thermal baths, which by the way are not exclusive to the hotel. The pools are excellent! Next time, I would stay elsewhere and just pay my fee for the baths. The leaders must not rely on the sentiments about LaBelle Epoque. They must make changes to fit the needs of the present day tourist. ##### Rossitza Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Nloga Sep 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La gentillesse du personnel et la piscine remou ##### Nloga Stayed 2 nights in Aug 2025 ### 8/10 Good #### ERIC Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### ERIC Stayed 1 night in Jul 2025 ### 8/10 Good #### Christine Jul 27, 2025 Liked: Cleanliness Thermalbad direkt beim Hotel ist toll. ##### Christine Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wunderbar Die Therme direkt im Hotel war ganz besonders toll und nach dem Stadtbummel sehr erholsam. Das Frühstücksbuffet ausgezeichnet. ##### Verified traveller Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Ferdinand Jul 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Alles im Umbau. Viel zu teuer für die Leistung. Bäder im Umbau, Fitnessraum Maschinen uralt, Zimmer schlecht geputzt, Teppich voller Flecken, Bad nicht geputzt, Spülung WC defekt. Personal im Restaurant nett aber überfodert. Essen viel!!!!! zu teuer für die Qualität. Fühstückbuffet ok, sehr schöner Saal. ##### Ferdinand Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Home Inn & Suites Saskatoon South](https://www.expedia.ca/Saskatoon-Hotels-Home-Inn-Suites-Saskatoon-South.h12081375.Hotel-Information) > > [Travelodge by Wyndham Timmins](https://www.expedia.ca/Timmins-Hotels-Travelodge-By-Wyndham-Timmins.h76962.Hotel-Information) > > [Hotels in Cochrane](https://www.expedia.ca/Cochrane-Hotels.d56428.Travel-Guide-Hotels) > > [Adam's Airport Inn](https://www.expedia.ca/Ottawa-Hotels-Adams-Airport-Inn.h48672566.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.ca/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Hotels in Cornwall](https://www.expedia.ca/Cornwall-Hotels.d10558.Travel-Guide-Hotels) > > [Cascada Boutique Hotel](https://www.expedia.ca/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [ibis budget Luzern City](https://www.expedia.ca/Lucerne-Hotels-Ibis-Budget-Luzern-City.h13441227.Hotel-Information) > > [Tropical Deluxe Princess - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Tropical-Deluxe-Princess-All-Inclusive.h1545998.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [ibis Styles Luzern](https://www.expedia.ca/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information) > > [Hotels in Halifax](https://www.expedia.ca/Halifax-Hotels.d602873.Travel-Guide-Hotels) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cabin Rentals Northern Ontario](https://www.expedia.ca/Northern-Ontario-Cabins.d6057816-aaCabins.Travel-Guide-Accommodation) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [Flights from Toronto (YYZ) to Paris (CDG)](https://www.expedia.ca/lp/flights/yyz/cdg/toronto-to-paris) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Tulum to YTO-All Airports](https://www.expedia.ca/lp/flights/tuy/yto/tulum-to-toronto) > > [Flights from Sidney (YYJ) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/yyj/sfo/victoria-to-san-francisco) ### Activities > [Things to do in Victoria](https://www.expedia.ca/Things-To-Do-In-Victoria.d4138.Travel-Guide-Activities) ### Packages > [Wedding Vacations](https://www.expedia.ca/Wedding.d178751.Destination-Travel-Guides) > > [Bourbon Street](https://www.expedia.ca/Bourbon-Street-French-Quarter.d6139836.Vacation-Attraction) ### General > [Visit Liverpool City Centre](https://www.expedia.ca/Liverpool-Liverpool-City-Centre.dx6336703)