Terrace/patio

Reviews of Mercure Maurepas Saint Quentin

4 out of 5
Mercure Maurepas Saint Quentin
1 Rocade De Camargue, Maurepas, Yvelines

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 435 reviews" "
Rating 8 - Good. 180 out of 435 reviews" "
Rating 6 - Okay. 45 out of 435 reviews" "
Rating 4 - Poor. 18 out of 435 reviews" "
Rating 2 - Terrible. 4 out of 435 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023
Response from L'hôtel Mercure Maurepas on Jan 12, 2024
Cher client,C'est un plaisir de voir votre très belle note.Nous serions ravis de vous accueillir à nouveau,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place outside of Paris
Easy access to main road. Great breakfast. Helpful front desk. Would stay again.
Stayed 2 nights in Aug 2023
Response from A.Gauthier on Sep 8, 2023
Dear guest,We are very happy to receive your excellent feedback regarding your last stay and we look forward to welcoming you again in our hotel.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel at an affordable price. Staff was very welcoming and provided all the essential information.
Stayed 1 night in Aug 2023
Response from A.Gauthier on Aug 28, 2023
Dear Jeff,Thank you very much for your feedback regarding our establishement.We hopr welcome you again soon.Best regards.

10/10 Excellent

Clare

Stayed 1 night in Jul 2023
Response from Louise L - Cheffe de réception on Aug 4, 2023
Chère Clare,Je vous remercie pour votre jolie note.A bientôt !

10/10 Excellent

James

Stayed 2 nights in Dec 2022
Response from A.Gauthier on Jan 2, 2023
Cher Monsieur,Nous vous remercions vivement pour la note accordée suite à votre séjour au sein du Mercure Maurepas, nous sommes ravies de constater votre satisfaction et espérons vous recevoir de nouveau parmi nous.En attendant, toute notre équipe vous souhaite une excellente année 2023.Bien cordialement

10/10 Excellent

Paul

Stayed 1 night in Dec 2022
Response from L'hôtel Mercure Maurepas on Feb 13, 2024
Cher client,C'est un plaisir de voir que l'hôtel vous a plu.Nous espérons vous revoir bientôt,L'hôtel Mercure Maurepas

10/10 Excellent

Delphine

Stayed 1 night in Jul 2022
Response from Louise L - leader réception on Aug 12, 2022
Chère Dehphine, Je vous remercie grandement pour votre jolie note ! A très bientôt dans notre établissement!

4/10 Poor

Kerry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4 star hotel!
The Mercure is listed as a 4 star hotel and as having airconditioning. Neither are true. They put us in a hot sunny room with no airconditioning at all working. My husband complained numerous times then asked for another room on the other side as there was no sun on that side of the hotel. The service was horrible here and no one wanted to speak english to us it was all french which we could not understand. The only plus was the gym and the sauna.
Stayed 2 nights in Jun 2022
Response from Louise L - Leader réception on Jun 28, 2022
Dear Kerry, Thank you for writting us. I am very sorry that your stay didn't meet your expectation. I will make a note for my direction and we will improve us. Best regards,

2/10 Terrible

Davinderjit

Stayed 4 nights in May 2022
Response from Louise L - Leader réception on Jun 10, 2022
Dear Danvinderjit, I have contact you in private message to explain the situation. Best regards,

10/10 Excellent

Carsten

Stayed 2 nights in Apr 2022
Response from Louise L - Leader réception on May 10, 2022
Cher(e) Carsten, Un grand merci pour votre retour positif. Au plaisir de vous revoir prochainement. Bien à vous,

8/10 Good

Paul

Stayed 2 nights in Mar 2022
Response from Louise - Leader réception on Mar 22, 2022
Cher Paul, Merci beaucoup pour votre belle note. A bientôt dans notre établissement ! Bien à vous,

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Louise - Leader réception on Jan 26, 2022
Bonjour Paul, Je vous remercie pour votre note. Dans l'attente de vous recevoir à nouveau, Bien à vous.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely hotel, friendly staff, cleaning was good, breakfast choice lovely
Stayed 5 nights in Sep 2021
Response from Lisa - Front office manager on Oct 27, 2021
Dear guest, Thank you for taking time reviewing your stay at the Mercure Maurepas Saint Quentin. We are happy that you enjoyed your time with us. I wish you a nice day. Best regards,

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

maria carolina

Business traveller
Liked: Cleanliness, staff & service
The wifi was not working !
Stayed 3 nights in May 2021

10/10 Excellent

Sarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, we slept there during a road trip. We arrived around midnight and the staff quickly checked us in - 24 hours check in was great. Rooms are clean and bed in comfy. Lots of parking.
Stayed 1 night in Dec 2019
Response from Florence S on Jan 6, 2020
thank you very much for your comment that I will share with the team. Best regards

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr m asif
All good
Stayed 1 night in Nov 2019
Response from Florence S on Dec 9, 2019
Mr m asif, Thank you very much for your feedback and having taken time to share this with us. Looking very much forward to the pleasure of welcoming you back to Mercure Maurepas

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Clean comfortable value for money very good selection at breakfast friendly staff
Stayed 1 night in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice room. Clean comfortable good bathroom. What you expect from a mercure.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
The staffs are excellence, nice Breakfast and lovely small garden.
Stayed 2 nights in Aug 2019

8/10 Good

Martin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and fantastic breakfast! We really enjoyed our stay - the room was the perfect size for a family of four.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The bathtub was nice after a tiring day at work
Stayed 7 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay - business related
My trip was business related so I was not impacted by the lack of restaurant etc within the surrounding area. The hotel itself could not be faulted though - clean room, comfortable beds, hot water and attentive staff. I wouldn't hesitate to use this hotel again for business related matters.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Availaility of staff @request. Restauratn staff could be a bit more attentive to customer. Smile is obviously optionnal but always better !
Stayed 1 night in Mar 2019

4/10 Poor

Eunsuk

Stayed 3 nights in Dec 2018

10/10 Excellent

Ketty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience
Great hotel. Comfortable rooms. Very nice fitness room equipped with the necessary basic. Breakfast is amazing!
Stayed 2 nights in Oct 2018

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good business class hotel, no surprises
Good business class hotel. We really needed just a comfortable bed and a nice bathroom and Mercure came through in a big way!
Stayed 1 night in Aug 2018

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restraint shut down for August
Stayed 2 nights in Aug 2018

2/10 Terrible

Timothy, Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Restaurant and Bar always closed. Don't book.
This is certainly not a four star hotel. This is the third time I've stayed here: the second time was okay but this time is the same as the first (you'll notice I always give a place a second chance). The restaurant and bar are never open - no excuse just can't be bothered to open them. This time, after waiting in the bar for 30 minutes for it to open (supposedly at 7pm) I enquired and was told the bar and restaurant are closed for August. What four star hotels are there where you cannot eat or drink?
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Jamie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Spoke English. NIce location.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and comfortable. Staff friendly and efficient (and spoke English).
Stayed 2 nights in May 2018

10/10 Excellent

Olayemi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel... family loved it here
Room is really large with very spacious bath / shower area. Breakfast a bit pricy but the room more than compensates. Family really loved it and haven’t stopped saying it. Great WiFi speed. Great experience.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard hotel
For a business stay in this area this hotel is a every good option. Room and breakfast very good. Gym average but better than no gym.
Stayed 3 nights in Jun 2017

6/10 Okay

skb

Liked: Cleanliness
Disliked: Property conditions & facilities
Terrible value for money!!
Poor, almost nonexistent Wi-Fi in the guestroom. Website says hotel has fitness center but there are literally four ancient machines which barely work. Basically no bathroom amenities… A tiny bar of soap and no shampoo or lotions etc. For €169 I certainly expected more. In addition the rate did not include breakfast which is generally quite standard at European hotels.
Response from JL on Dec 17, 2016
Hello, Thank you for your testimony, Wifi has been entirely changed last month and we are connecting the hotel to the optical fiber this month. Amenities in the rooms conforming to the brand Mercure. We are sorry that our hotel did not meet your expectation. Cordially. Jean L Director

10/10 Excellent

Paul, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for business travel
Very nice for business travel. Comfortable and convenient. Easy check in, nice restaurant, good internet connection.

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ok but not the cleanest.
Average stay. Fast good service.. Room was a little dirty, found hair all over bathroom floor..

10/10 Excellent

mark, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to start of PBP cycling event
Guest service staff was very helpful. The room was clean and had the amenties expected of this class of hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover close(ish) to Palace of Versaille
Was looking for somewhere close to Versaille for visit to palace following morning. Arrived late and was pleasantly surprised by standard of accommodation. Very good sized room, comfortable and fittings were recent and to a high standard.

6/10 Okay

Mark, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Family room doesn't work.
Very helpful staff. Unfortunately, a family room for 2 adults and 2 children doesn't work when the beds consist of one king bed and a sofa bed. A sofa bed doesn't work for an eight and six year old. It would have been better to book a twin room, as a normal double bed would have afforded more space for the children than a sofa bed. Hotel receptionist was very helpful, but couldn't provide a roll away bed. Made for a sleepless night for all!

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Borut, Maribor

Liked: Cleanliness
Normal hotel. but not a budget one.
I stayed there because it was close to my business opportunity. The hotel was nothing special. just OK. can't say about anything that would be wrong. expected just a more various breakfast. but would stay there again if I would have to.

8/10 Good

Jason, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but best in the area
The best western is a well kept and modern hotel with decent size rooms. It is very expensive compared with what you get in uk hotels and the breakfast is extra. It has a gym downstairs which consists of four aerobic machines but no weights, there is also a sauna. Staff were all friendly and helpful. Only had a quick look around the neighbourhood but couldn't find much in the way of restaurants etc. colleagues have tried other hotels nearby which are cheaper but always come back to this one.

8/10 Good

business travel, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Bw I have used
Small but comfy room nice staff . Drinks too expensive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location worked very well for us - Hotel was most comfortable.