Title: Yuzawa Grand Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yuzawa Grand Hotel Ski ryokan with a 24-hour front desk and a coffee shop ![Spa](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/6e19c385.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/c7f7eb1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/3bad0124.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/aa5cfb52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/87387b8e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown Yuzawa, the Grand Hotel offers a traditional onsen, spa treatments, ski lift passes, equipment rentals, and a free shuttle. Enjoy breakfast and dinner at Kasuteria restaurant, and coffee breaks at the café. Perfect for post-adventure recovery. 8.8 Excellent ## Popular amenities - 24/7 front desk - Room service - Breakfast available - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12661731&PinnedHotelID=12661731&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 8 of 8 rooms ![Separate tub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/1c1bec19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room With Open Air Bath - Sleeps 6 ![Down comforters, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/b22c474d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room Non smoking - Sleeps 7 ![Separate tub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/2a69fc0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With 10 Tatami Non Smoking - Sleeps 4 ![Down comforters, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/w643h440x0y0-f406ff2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room With Half Open Air Bath Non Smoking - Sleeps 5 ![Down comforters, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/867f3126.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Designer's Modern Room Non Smoking - Sleeps 4 ![Separate tub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/2a69fc0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With 8 Tatami - Sleeps 3 ![Down comforters, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/2b816709.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Deluxe Room-Non-Smoking - Sleeps 6 ![Separate tub and shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/13000000/12670000/12661800/12661731/7fd271a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room (15-17.5 Tatami) Non-Smoking - Sleeps 8 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-Yuzawa-Grand-Hotel.h12661731.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-Yuzawa-Grand-Hotel.h12661731.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.93508%2C138.80770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DG5kV0mTrXkZuXM_KlFvTdXVYRg=) Yubinbango 2494, Minamiuonuma-gun, Yuzawa, Niigata-ken, 949-6101 #### What's nearby - Yuzawa Kogen - 9 min walk - 0.8 km - Gala Yuzawa - 2 min drive - 2.1 km - Iwappara Ski Resort - 3 min drive - 3.6 km - Kandatsu Kogen Ski Resort - 5 min drive - 4.4 km - Yuzawa Nakazato Ski Resort - 6 min drive - 5.3 km #### Getting around - Echigo Yuzawa Station - 10 min walk - Niigata Airport (KIJ) - 108 min drive #### Restaurants - ‪越後十日町 小嶋屋 - ‬2 min walk - ‪越後つけ麺維新 - ‬2 min walk - ‪越後乃酒蔵 唎酒番所 越乃室 - ‬3 min walk - ‪湯沢庵 - ‬12 min walk - ‪魚沼の畑 - ‬2 min walk ## About this property ### Yuzawa Grand Hotel Ryokan near Gala Yuzawa You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe, and an arcade/game room at Yuzawa Grand Hotel. Skiers and snowboarders can spend time on the slopes at this ryokan offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to a massage or other spa services. The on-site restaurant, Kasuteria, offers breakfast and dinner. Stay connected with free in-room WiFi. Other perks at this ryokan include: - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and hot springs on site - A front-desk safe, a ballroom, and tour/ticket assistance Room features All 87 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with separate tubs/showers and bidets - Flat-screen TVs with digital channels - Refrigerators, daily housekeeping, and desks ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/36000000/35150000/35146200/35146198/7b656546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yukemurinoyado Yukinohana Yuzawa - Spa - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 216 reviews CA $270 CA $299 total Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=35146198&PinnedHotelID=35146198&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/19000000/18250000/18240300/18240294/7121766f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Futaba Yuzawa - Parking included - Free WiFi - Air conditioning - Game room 9.2 Wonderful 90 reviews CA $284 CA $314 total Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=18240294&PinnedHotelID=18240294&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/8045bc94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naspa New Otani Yuzawa - 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Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=2868393&PinnedHotelID=2868393&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/12000000/11900000/11899800/11899727/d42c4cbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shosenkaku Kagetsu Yuzawa - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 37 reviews CA $259 CA $287 total Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=11899727&PinnedHotelID=11899727&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/10000000/9390000/9384600/9384543/3ab9ae27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yuzawa Yuzawa Yuzawa - Hot tub - Spa - Parking included - Free WiFi 8.8 Excellent 106 reviews CA $81 CA $99 total Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=9384543&PinnedHotelID=9384543&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/22000000/21500000/21495700/21495610/3895e659.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kagura White Horse Inn Yuzawa - Parking included - Free WiFi - Laundry - Microwave 9.4 Exceptional 121 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=21495610&PinnedHotelID=21495610&HadPinnedHotel=true®ionId=-1&adults=2) ![Hair dryer, slippers, bidet, towels](https://images.trvl-media.com/lodging/120000000/119660000/119658500/119658481/25394c5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livemax Resort Echigo Yuzawa Yuzawa - Spa - Free WiFi - Restaurant - Breakfast available 10 Exceptional 1 review CA $108 CA $120 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=119658481&PinnedHotelID=119658481&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16220000/16212000/16211917/e1729f70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Takahan Yuzawa - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 122 reviews CA $228 CA $251 total Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=16211917&PinnedHotelID=16211917&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle from 10:00 AM to 9:00 PM - Train station shuttle on request - Free ski shuttle - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 to 4,400 for adults and JPY 1,650 to 3,300 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - Kasuteria ### Things to do - Arcade/game room - Hot springs - Karaoke - Ski equipment rentals - Ski passes - Ski storage - TV in common areas ### Family friendly - Arcade/game room - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Computer station - Meeting rooms ### Spa - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 3 buildings - 7 floors - Ballroom - Built in 1933 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Limited room service - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 to 4400 for adults, and JPY 1650 to 3300 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Yuzawa Grand Hotel Yuzawa Grand Yuzawa Grand Hotel Ryokan Yuzawa Grand Hotel Yuzawa Yuzawa Grand Hotel Ryokan Yuzawa ## Frequently asked questions ### Is Yuzawa Grand Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Yuzawa Grand Hotel? > Self parking is free at this property. ### What time is check-in at Yuzawa Grand Hotel? > Check-in start time: 3 PM; Check-in end time: 7 PM. After-hours check-in is not available. ### What time is check-out at Yuzawa Grand Hotel? > Check-out is at 10 AM. ### Where is Yuzawa Grand Hotel located? > Located near the slopes, this Yuzawa ryokan is in the city center and within a 10-minute walk of Ippon Sugi Ski Resort, Yuzawa Kogen, and Yuzawa Kogen Ropeway. Snow Country Museum and Egami Public Onsen are also within 15 minutes. Echigo Yuzawa Station is 10 minutes by foot and Gala Yuzawa Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Yuzawa Grand Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 40 8 - Good 23 6 - Okay 4 4 - Poor 1 2 - Terrible 4 ### 10/10 Excellent #### Verified traveller Jan 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love to coming back Snowboarding and Onsen with Family (incl.6yo) Hotel staff is nice and friendly. Tasty n variety. Located near Yuzawa Stn. Easy to find restaurant. Just 1 thing, if u come this hotel by car, I strongly recommend you to call hotel before arrive. Following GPS you will get lost... ##### Verified traveller ### 6/10 Okay #### Shih-Yu Jan 21, 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness #### Soso Staffs are nice. But there are bad smell in the toilet. Maybe the hotel be old. ##### Shih-Yu Stayed 2 nights in Jan 2023 ### 2/10 Terrible #### Verified traveller Dec 29, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible sales, not customer oriented Don't stay here. This place is dishonest and too much sales-focused. I have been traveling to Japan over 30 times across different prefecture, for both business and vacation, and this is the weirdest hotel I've ever stayed. #1. Trying to double charge for the breakfast, which I already paid. When we checked in, they informed us that breakfast is not included from their system. I showed them my booking with Hotels.com which clearly indicates breakfast buffet. They agreed that I booked it but because they cannot see it from their system, they insisted we have to pay it again. After 3 times appealing to their upper management, they fixed it. Tiring. #2. Gave us a blocked view room with no privacy, while we booked the mountain view. First night we realized that the room window is facing to other house, leaving us no privacy at all. Next morning I went to the reception telling them it seems we've got a wrong room. They agreed that it's not a mountain view, but all their mountain view rooms are taken so I have to pay extra to upgrade to the suite if I want a mountain view. Their solution from 2 occasions are, "paying more money to fix your problem". I'm not asking more. I just wanted what I booked and paid. Sharing my reservation details below, plus view from the window. ------- Room details Japanese Western Room, Mountain View Reserved for XXXX, 2 adults Included amenities Free Valet Parking Breakfast Buffet ![](https://a.travel-assets.com/ugc/hotel-reviews/BDCD53429B9162A7A37B9A8919D2F6B53CE9D67D1703832558320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Eileen Lai Peng Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place to stay ##### Eileen Lai Peng Stayed 4 nights in Dec 2024 ### 8/10 Good #### Wai Chuen Feb 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 到車站距離短，要到滑雪埸非常方便 ##### Wai Chuen Stayed 1 night in Feb 2024 ### 6/10 Okay #### ショウジ Feb 19, 2024 Liked: Cleanliness, staff & service, amenities 温泉お風呂と夕食のステーキとすき焼きのお肉か良かった ##### ショウジ Stayed 2 nights in Feb 2024 ### 4/10 Poor #### TADASHI Dec 19, 2023 Disliked: Cleanliness, amenities, property conditions & facilities 寝具が最悪でした。敷布団用のマットレスもケチって置いてないので、布団を畳に直敷で固くてよく寝れませんでした。冬に訪問しましたが、施設の空調機が古く、加湿器とのバランスが取れていないので暖かくすると乾燥がひどく、加湿を優先すると寒いという、二者択一です。客室の風呂、洗面も古く、使う気になりません。大浴場は綺麗でメンテナンスされてる感はありました。 価格がもっと安ければ選ばなかったですが、一人当たりの額が素泊まりで1.8万と、ある程度の値段を取るので、そこそこのクオリティを期待していましたが、がっかりでした。もうリピートは無いですね。一見さんの海外客需要中心ならリピートつかなくても回せるから強気な価格設定って事なのでしょうか。ボロボロの施設を限界まで使って、稼げるだけ稼いでその後は、その時考える。っていう経営姿勢に思えてなりません。 ##### TADASHI Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Mindell Dec 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have a wonderful onsen with both indoor and outdoor options. It was especially beautiful this morning with snow covered trees. They have a lovely woman who does massages and who greeted me with a smile whenever our paths crossed. The hotel is right across from the train and bus station so getting around was very easy! ##### Mindell Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Kam Lun Eric Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone is so friendly and easy to deal with ##### Kam Lun Eric Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Daniel Nov 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay! The staff was incredibly friendly and helpful! I would definitely stay here again! ##### Daniel Stayed 2 nights in Oct 2023 ### 8/10 Good #### Motonori Sep 24, 2023 Liked: Cleanliness, staff & service スタッフがとても丁寧だった ##### Motonori Stayed 1 night in Sep 2023 ### 10/10 Excellent #### kenji Apr 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 清潔 温泉が快適 ##### kenji Stayed 1 night in Apr 2023 ### 10/10 Excellent #### YU Feb 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ふふ 全ての対応に対して、従業員の皆様全員が丁寧で親切な対応して頂けたため、とても快適で疲れの取れるホテルでした ##### YU Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Huy Jan 31, 2022 Liked: Cleanliness, staff & service, property conditions & facilities There was a mistake when we checked in but in general, the hotel is wonderful. We love the outdoor onsen. ##### Huy Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Verified traveller Feb 19, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view, good staff, best facility of outdoor onsen, good taste of breakfast ! ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### TING-TUAN Jan 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 泡湯超優 很棒的飯店 ##### TING-TUAN Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great stay great stay with nice outdoor onsen. breakfast is very good with wide variety. location is convenient and having free shuttle services from train station is a nice touch to good services. ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Apr 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 溫泉很好，早餐豐富，房間舒適。員工態度十分良好。無論在食物或接待，他們都十分貼身。員工們都很友善，有禮。 ##### Verified traveller Stayed 4 nights in Apr 2019 ### 2/10 Terrible #### N Mar 15, 2019 Disliked: Staff & service 和室2室の部屋を3人で予約したのですが、チェックイン時にホテル側から「本日は差額無しで貴賓室にさせて頂きました」ということで、部屋に入り、少しくつろいだところで、ホテル側のミスの為、本来の予約部屋の廊下を挟んで斜め前の部屋へ移動させられました。出張で他社さんの２人の方と一緒なのですが、２人とも素直に移動してくれましたが、予約した私にとってはとても侵害でした。朝食バイキングも品数が少なく品祖な物ばかりでした。 ##### N Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Jan 31, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ! Good food good location Come back next month ##### Verified traveller Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Annie Jan 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities After a long day of snowboarding, relax at the hotel’s onsen enjoying the most wonderful bath I ever had in my life. Hotel also offer a variety choices of bath and beauty products for you to try on. I actually bought some of the products are the shops. The breakfast is awesome as well, staffs are very kind and thoughtful. I’ll defintely come stay again! ##### Annie Stayed 1 night in Jan 2019 ### 10/10 Excellent #### CHEN-WEN, TAICHUNG Jan 16, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 超高評價100分 地點非常好，離車站只有兩分鐘的距離，所有服務人員的態度都非常親切，房間也非常舒適，超棒的！ ##### CHEN-WEN Stayed 1 night in Jan 2019 ### 8/10 Good #### Verified traveller Oct 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fall stay at a winter resort. Very nice ryokan hotel with a big choice of breakfast. ##### Verified traveller Stayed 1 night in Oct 2018 ### 10/10 Excellent #### yu sing Sep 8, 2018 good ##### yu sing Stayed 1 night in Sep 2018 ### 10/10 Excellent #### CHETIN Mar 17, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 超讚的 溫泉很棒，房間乾淨，租雪具跟買雪票都有折扣，一定會再來 ##### CHETIN Stayed 3 nights in Mar 2018 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information)