Title: Naspa New Otani - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naspa New Otani Travelers start their day with hearty buffet breakfasts, ski from the property, then recover with aromatherapy sessions or a dip in one of two pools. ## Photo gallery for Naspa New Otani ![Public bath - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/df258269.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/fcf0b912.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/55a57115.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/bbc28e19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Naspa New Otani (Yuzawa)](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/3ed26112.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naspa New Otani provides a mountain retreat with family-friendly amenities and ski-in/ski-out convenience. Guests can rejuvenate in the onsen, sauna, or steam room, book a massage, and enjoy meals at four different restaurants. The property includes complimentary self parking. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 21 of 21 rooms ### View all photos for Japanese-style Room 20 Mats ![Dining](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/00c50ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room 20 Mats - Sleeps 9 ### View all photos for Junior Suite ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/37f0d03d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 3 ### View all photos for Japanese Style Room 12mats ![Dining](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/efaee92c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 12mats - Sleeps 6 ### View all photos for Japanese-style Room For 6 Guests ![Japanese-style Room For 6 Guests](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/20a9b1d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room For 6 Guests 7.4 Good 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Shower/tub combination Toilet with electronic bidet In-room safe In-room massage - Sleeps 5 - 5 Twin Futons ### View all photos for Japanese-style Room For 9 Guests ![Japanese-style Room For 9 Guests](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/e0403c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room For 9 Guests ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Separate bathtub and shower Toilet with electronic bidet In-room safe In-room massage - Sleeps 9 - 9 Twin Futons ### View all photos for Japanese Western Style Room ![Japanese Western Style Room](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/4d216170.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Shower/tub combination Toilet with electronic bidet In-room safe In-room massage - Sleeps 5 - 3 Twin Futons and 2 Twin Beds ### View all photos for Superior Twin Room, Non Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/a9f6967a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 9.0 Wonderful 9 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Hair dryer Shower/tub combination Toilet with electronic bidet In-room safe In-room massage - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Room, Non Smoking (Fourth) ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/c79ed512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Non Smoking (Fourth) 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Hair dryer Shower/tub combination Toilet with electronic bidet In-room safe - 2 bedrooms - Sleeps 5 - 4 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/99256508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Separate bedroom Hair dryer Shower/tub combination Toilet with electronic bidet In-room safe - 1 bedroom - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Twin Room, Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/a9f6967a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Toilet with electronic bidet Hair dryer In-room safe In-room massage Desk - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Room, Smoking (Fourth) ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/c79ed512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Smoking (Fourth) ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer In-room safe In-room massage - 2 bedrooms - Sleeps 5 - 4 Twin Beds ### View all photos for Family Room Non Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/270bd894.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Non Smoking - Sleeps 5 ### View all photos for Superior Twin Room - Non Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/f30b636a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Non Smoking - Sleeps 3 ### View all photos for Superior Quadruple Room - Non Smoking ![Interior](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/e27c4f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Non Smoking - Sleeps 4 ### View all photos for \[Airweave\]Twin Room ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/d6fd68c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Airweave\]Twin Room - Sleeps 3 ### View all photos for Superior Twin Room - Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/9188e02e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Smoking - Sleeps 3 ### View all photos for Superior Quadruple Room - Smoking ![Interior](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/91057caa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Smoking - Sleeps 4 ### View all photos for High Floor 4 Beds With Bath ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/05443ae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor 4 Beds With Bath - Sleeps 5 ### View all photos for Superior Twin Main Building/Non-smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/60bb6d9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Main Building/Non-smoking - Sleeps 3 ### View all photos for Standard Twin Tower Building/Non-smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/02f9efdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Tower Building/Non-smoking - Sleeps 3 ### View all photos for Standard Twin Tower Building/Smoking ![In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/2a186692.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Tower Building/Smoking - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information) ## About the area Yuzawa is home to Naspa New Otani. Kandatsu Kogen Ski Resort and Gala Yuzawa are worth checking out if an activity is on the agenda. Traveling with kids? Consider Joetsu Kokusai Playland and Yuzawa Highland Alpine Garden. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. [Visit our Yuzawa travel guide](https://www.expedia.ca/Yuzawa.dx6131092) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.92791%2C138.80954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zMiWy5f7usJCobE-DkwKru4aZSc=) Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101 ### What's nearby - Naspa Ski Garden \- 2 min walk \- 0.2 km - Ippon Sugi Ski Resort \- 2 min drive \- 1.1 km - Yuzawa Central Park \- 2 min drive \- 1.4 km - Yuzawa Kogen \- 3 min drive \- 1.4 km - Yuzawa Kogen Ropeway \- 4 min drive \- 1.7 km ### Getting around - Echigo Yuzawa Station - 5 min drive - Niigata Airport (KIJ) - 119 min drive ### Restaurants - ‪越後十日町 小嶋屋 - ‬2 min drive - ‪越後乃酒蔵 唎酒番所 越乃室 - ‬2 min drive - ‪越後つけ麺維新 - ‬2 min drive - ‪湯沢庵 - ‬2 min drive - ‪糀らって - ‬2 min drive ## About this property ### Naspa New Otani Family-friendly hotel near Gala Yuzawa Take advantage of an indoor mineral hot spring (onsen), mini golf, and a coffee shop/cafe at Naspa New Otani. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a sports massage, or a facial. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities like rock climbing and hiking/biking. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and outdoor pool access nearby - Free self parking - Buffet breakfast (surcharge), bike rentals, and hot springs on site - Tennis courts, a 24-hour front desk, and a vending machine Room features All 205 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Toilets with electronic bidets, free toiletries, and hair dryers - Refrigerators, heating, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623316/638e6d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angel Grandia Yuzawa - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 203 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9623316&PinnedHotelID=9623316&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2870000/2868400/2868393/abafcfa0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naeba Prince Hotel Yuzawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 563 reviews CA $207 CA $251 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=2868393&PinnedHotelID=2868393&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/19000000/18250000/18240300/18240294/db81116d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Futaba Yuzawa - 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2 bars/lounges - 4 restaurants - A coffee shop/cafe ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Gym - Hiking/biking trails - Hot springs - Indoor pool - Karaoke - Mini golf - Outdoor pool (guest access) - Rock climbing - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Steam room - Tennis ### Family friendly - Access to nearby outdoor pool - Arcade/game room - In-room refrigerator - Indoor pool - Laundry facilities - Mini golf ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Barbecue grill ### Spa - Aromatherapy - Facials - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Reflexology - Sports massages - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests must be at least 20 years to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 4000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2100 for children - Rollaway bed fee: JPY 4000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 1 PM to 8:30 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests under 3 years old are not allowed in the swimming pool Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as NASPA NEW OTANI Hotel Yuzawa NASPA NEW OTANI Hotel NASPA NEW OTANI Yuzawa NASPA NEW OTANI Hotel NASPA NEW OTANI Yuzawa NASPA NEW OTANI Hotel Yuzawa ## Frequently asked questions ### Does Naspa New Otani have a pool? ### How much does it cost to stay at Naspa New Otani? ### Is Naspa New Otani pet-friendly? ### How much is parking? ### What time is check-in at Naspa New Otani? ### What time is check-out at Naspa New Otani? ### Where is Naspa New Otani located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naspa New Otani Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 152 8 - Good 98 6 - Okay 22 4 - Poor 3 2 - Terrible 4 ## Reviews ### 8/10 Good #### Dominic Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed. ##### Dominic Stayed 4 nights in Dec 2025 ### 8/10 Good #### Victor Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great, very helpful staff. Well done! Rooms are clean & big. ##### Victor Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Emily Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, love the onsen, free shuttle bus ##### Emily Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### claus Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing ! ##### claus Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ray Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family enjoy the stay so much. Will definitely go back again. ##### Ray Stayed 2 nights in Dec 2024 ### 8/10 Good #### Yu Keung Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M ##### Yu Keung Stayed 2 nights in Oct 2024 ### 8/10 Good #### Denis Dec 30, 2024 Liked: Cleanliness, staff & service #### Christmas at Yuzawa Naspa Otani hotel We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests. ![](https://a.travel-assets.com/ugc/hotel-reviews/523CFBEA3A883F81D1744094C7AA90B7E3C451E41735519886550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![rental equipment lodge right outside the hotel](https://a.travel-assets.com/ugc/hotel-reviews/2FD5CAD5FEA86FC9CEB4A5E1BC56CEE634B41F4A1735519887621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4733E1460639D84CD3C6E2B80A923E02BB189CF1735519890507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/362574F932866E606F29F332C8F490B80095E6EF1735519891348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denis Stayed 3 nights in Dec 2024 ### 8/10 Good #### Jianshun Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated. ##### Jianshun Stayed 3 nights in Feb 2025 ### 8/10 Good #### Margaret Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff wee friendly, helpful and understanding. ##### Margaret Stayed 9 nights in Jan 2025 ### 8/10 Good #### Verified traveller Sep 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner. ##### Verified traveller Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Feng Xian Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura. ![](https://a.travel-assets.com/ugc/hotel-reviews/6038e17f-15c3-47aa-abd5-effcbcd91ae3-1766873383454.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6216c29f-3ee1-4878-93a2-ed02799a62a0-1766873383274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9f5d698-e5d1-45c9-bce9-19ed98798b09-1766873383344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Feng Xian Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Xavious Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was amazing and so was staff, but the dinner buffet was very expensive with subpar food. ##### Xavious Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Verified traveller Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort nice stay with great amenities. ##### Verified traveller Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Buffet. Like the interior. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Sau Fun Mandy Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has shuttle bus to go to Echigo-Yuzawa station. ##### Sau Fun Mandy Stayed 3 nights in Jan 2025 ### 8/10 Good #### Rosemarie Aug 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the room was very clean good place to chill and relax ##### Rosemarie Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Kitty Jan 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will come back again A great ski family resort with easy access from Tokyo. ##### Kitty Stayed 1 night in Jan 2023 ### 8/10 Good #### Verified traveller Oct 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel in Echigoyuzawa Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Sue Jan 21, 2023 Liked: Staff & service, property conditions & facilities The hotel is 3 or 4 minutes from the station by hotel’s shuttle bus. And the ski garden is just near to the hotel , so it is so convenient for the skiers. The staff of the hotel and the ski garden are all very nice. The room is wide and clean . The buffet is delicious too. ##### Sue Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Verified traveller Nov 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fall Colors Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge. ##### Verified traveller Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Pph Aug 25, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line! ##### Pph Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Alex Jan 3, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there). ##### Alex ### 10/10 Excellent #### Yoshiki Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities 広く清潔でした。食事もチョイスが多く美味しかったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/a8d6cdfc-1bc3-4d89-8f2c-29c1e4926113-1765613730405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoshiki Stayed 1 night in Dec 2025 ### 6/10 Okay #### SHOYA Nov 24, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities 古さが隠しきれない。スイートルームも広さはスイートだが、部屋は古くて設備も古い。 ##### SHOYA Stayed 1 night in Nov 2025 ### 6/10 Okay #### かずひろ Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities 料理とても美味しく頂きました。 ##### かずひろ Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages