Title: Naspa New Otani - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naspa New Otani Family-friendly slopeside fun with 4 restaurants ![Indoor pool](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/8045bc94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/3ed26112.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/8445dd0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/2e53469f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/507b75a2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naspa New Otani provides a mountain retreat with family-friendly amenities and ski-in/ski-out convenience. Guests can rejuvenate in the onsen, sauna, or steam room, book a massage, and enjoy meals at four different restaurants. The property includes complimentary self parking. 9.0 Wonderful ## Popular amenities - Bar - 24/7 front desk - Gym - Breakfast available - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=28785774&PinnedHotelID=28785774&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 21 of 21 rooms ![Dining](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/00c50ed0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room 20 Mats - Sleeps 9 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/37f0d03d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 3 ![Dining](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/b824274e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 12mats - Sleeps 6 ![Japanese-style Room For 6 Guests](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/20a9b1d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room For 6 Guests 7.4 Good 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Shower/tub combination Desk - Sleeps 5 - 5 Twin Futons ![Japanese-style Room For 9 Guests](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/e0403c39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room For 9 Guests ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Separate bathtub and shower Desk - Sleeps 9 - 9 Twin Futons ![Japanese Western Style Room](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/4d216170.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Shower/tub combination Desk - Sleeps 5 - 3 Twin Futons and 2 Twin Beds ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/a9f6967a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Non Smoking 9.0 Wonderful 9 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Shower/tub combination Desk - Sleeps 3 - 2 Twin Beds ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/c79ed512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Non Smoking (Fourth) ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Shower/tub combination Desk - 2 bedrooms - Sleeps 5 - 4 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/99256508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Shower/tub combination Desk - 1 bedroom - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/a9f6967a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Desk In-room safe - Sleeps 3 - 2 Twin Beds ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/c79ed512.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Smoking (Fourth) ### Highlights Air conditioning Refrigerator Flat-screen TV 2 bedrooms Toilet with electronic bidet Hair dryer Desk In-room safe - 2 bedrooms - Sleeps 5 - 4 Twin Beds ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/270bd894.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room Non Smoking - Sleeps 5 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/f30b636a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Non Smoking - Sleeps 3 ![Interior](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/e27c4f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Non Smoking - Sleeps 4 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/d6fd68c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Airweave\]Twin Room - Sleeps 3 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/9188e02e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Smoking - Sleeps 3 ![Interior](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/91057caa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - Smoking - Sleeps 4 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/05443ae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor 4 Beds With Bath - Sleeps 5 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/02f9efdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Main Building/Non-smoking - Sleeps 3 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/02f9efdd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Tower Building/Non-smoking - Sleeps 3 ![2 bedrooms, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/29000000/28790000/28785800/28785774/2a186692.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Tower Building/Smoking - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.92747%2C138.80974&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v1kgiBWyyl8uxqV-02dludtrg_s=) Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101 #### What's nearby - Naspa Ski Garden - 2 min walk - 0.2 km - Ippon Sugi Ski Resort - 1 min drive - 1.1 km - Yuzawa Kogen - 1 min drive - 1.4 km - Yuzawa Central Park - 1 min drive - 1.4 km - Yuzawa Kogen Ropeway - 2 min drive - 1.7 km #### Getting around - Gala Yuzawa Station - 5 min drive - Niigata Airport (KIJ) - 110 min drive #### Restaurants - ‪越後十日町 小嶋屋 - ‬2 min drive - ‪越後つけ麺維新 - ‬2 min drive - ‪越後乃酒蔵 唎酒番所 越乃室 - ‬2 min drive - ‪湯沢庵 - ‬2 min drive - ‪魚沼の畑 - ‬2 min drive ## About this property ### Naspa New Otani Family-friendly hotel near Gala Yuzawa Take advantage of an indoor mineral hot spring (onsen), mini golf, and a coffee shop/cafe at Naspa New Otani. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, a facial, or a massage. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities like rock climbing and hiking/biking. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool and outdoor pool access nearby - Free self parking - Buffet breakfast (surcharge), bike rentals, and hot springs on site - Tennis courts, meeting rooms, and a vending machine Room features All 205 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Toilets with electronic bidets, free toiletries, and hair dryers - Refrigerators, heating, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/3000000/2870000/2868400/2868393/00059a7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naeba Prince Hotel Yuzawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 553 reviews CA $122 CA $147 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2868393&PinnedHotelID=2868393&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623400/9623316/638e6d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angel Grandia Yuzawa - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 198 reviews CA $160 CA $194 total Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=9623316&PinnedHotelID=9623316&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/36000000/35150000/35146200/35146198/7b656546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yukemurinoyado Yukinohana Yuzawa - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children - 2 bars/lounges - 4 restaurants - A coffee shop/cafe ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Gym - Hiking/biking trails - Hot springs - Indoor pool - Karaoke - Mini golf - Outdoor pool (guest access) - Rock climbing - Sauna - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Steam room - Tennis ### Family friendly - Access to nearby outdoor pool - Arcade/game room - In-room refrigerator - Indoor pool - Laundry facilities - Mini golf ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Barbecue grill ### Spa - Aromatherapy - Facials - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Reflexology - Sports massages - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests must be at least 20 years to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for JPY 4000.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2100 for children - Rollaway bed fee: JPY 4000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 1 PM to 8:30 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests under 3 years old are not allowed in the swimming pool Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as NASPA NEW OTANI Hotel Yuzawa NASPA NEW OTANI Hotel NASPA NEW OTANI Yuzawa NASPA NEW OTANI Hotel NASPA NEW OTANI Yuzawa NASPA NEW OTANI Hotel Yuzawa ## Frequently asked questions ### Does Naspa New Otani have a pool? > Yes, this property has an indoor pool and outdoor pool access. Pool access is from 1 PM–8:30 PM. ### How much does it cost to stay at Naspa New Otani? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Naspa New Otani on Dec 7, 2025 start from CA $140.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Yuzawa-Hotels-NASPA-NEW-OTANI.h28785774.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Naspa New Otani pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Naspa New Otani? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Naspa New Otani? > Check-out is at 10 AM. ### Where is Naspa New Otani located? > Set amidst the mountains, this ski-in/ski-out hotel in Yuzawa is within 1 mi (2 km) of Naspa Ski Garden, Ippon Sugi Ski Resort, and Egami Public Onsen. Gala Yuzawa is 2.2 mi (3.6 km) away. Echigo Yuzawa Station is 23 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Naspa New Otani Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 142 8 - Good 96 6 - Okay 18 4 - Poor 3 2 - Terrible 4 ### 8/10 Good #### Victor Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great, very helpful staff. Well done! Rooms are clean & big. ##### Victor Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### claus Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing ! ##### claus Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Emily Feb 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, love the onsen, free shuttle bus ##### Emily Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Ray Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family enjoy the stay so much. Will definitely go back again. ##### Ray Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort nice stay with great amenities. ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### Sau Fun Mandy Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It has shuttle bus to go to Echigo-Yuzawa station. ##### Sau Fun Mandy Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Buffet. Like the interior. ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### Denis Dec 30, 2024 Liked: Cleanliness, staff & service #### Christmas at Yuzawa Naspa Otani hotel We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests. ![](https://a.travel-assets.com/ugc/hotel-reviews/523CFBEA3A883F81D1744094C7AA90B7E3C451E41735519886550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![rental equipment lodge right outside the hotel](https://a.travel-assets.com/ugc/hotel-reviews/2FD5CAD5FEA86FC9CEB4A5E1BC56CEE634B41F4A1735519887621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4733E1460639D84CD3C6E2B80A923E02BB189CF1735519890507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/362574F932866E606F29F332C8F490B80095E6EF1735519891348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denis Stayed 3 nights in Dec 2024 ### 8/10 Good #### Jianshun Feb 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated. ##### Jianshun Stayed 3 nights in Feb 2025 ### 8/10 Good #### Yu Keung Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M ##### Yu Keung Stayed 2 nights in Oct 2024 ### 8/10 Good #### Margaret Jan 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff wee friendly, helpful and understanding. ##### Margaret Stayed 9 nights in Jan 2025 ### 8/10 Good #### Rosemarie Aug 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the room was very clean good place to chill and relax ##### Rosemarie Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Kitty Jan 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will come back again A great ski family resort with easy access from Tokyo. ##### Kitty Stayed 1 night in Jan 2023 ### 8/10 Good #### Verified traveller Sep 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner. ##### Verified traveller Stayed 1 night in Sep 2023 ### 8/10 Good #### Verified traveller Oct 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel in Echigoyuzawa Hotel ist just great for weekend retreat. It has an onsen, swimming pool, fitness room, etc. Also it is located close to Ski lift. There are several restaurants and the Hotel and a nice bar. Shuttle bus is also available ##### Verified traveller Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Sue Jan 21, 2023 Liked: Staff & service, property conditions & facilities The hotel is 3 or 4 minutes from the station by hotel’s shuttle bus. And the ski garden is just near to the hotel , so it is so convenient for the skiers. The staff of the hotel and the ski garden are all very nice. The room is wide and clean . The buffet is delicious too. ##### Sue Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Verified traveller Nov 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fall Colors Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge. ##### Verified traveller Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Pph Aug 25, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line! ##### Pph Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Alex Jan 3, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there). ##### Alex ### 8/10 Good #### もとこ Oct 18, 2025 Liked: Cleanliness, staff & service, amenities 次の日も使えるというので回数券を買いましたが 目的の遊具が使えなく 凄く残念でした もったいなので、どうにかして使いましたが 約束は守ってもらいたかったです ##### もとこ Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Bahareh Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### Bahareh Stayed 1 night in Oct 2025 ### 10/10 Excellent #### TOMOHIRO Oct 10, 2025 Liked: Cleanliness, staff & service 雪のない季節の過ごし方としては デスクワーク向き ##### TOMOHIRO Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Eiji Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 流石オータニ系。快適に過ごせました。夏の訪問でしたが、やや部屋が暑いのと大浴場は仕方ないかもしれませんが、天井見ると所々に ##### Eiji Stayed 1 night in Aug 2025 ### 10/10 Excellent #### マユミ Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ベッドの固さもちょうど良く，和室の布団もすごく快適でした。 とにかく全て良かったです。 ![花火大会 プライベート感が素晴らしい](https://a.travel-assets.com/ugc/hotel-reviews/22139792-5d53-4fe7-b0b1-9ec646874ede-1755266384707.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91a2298c-9117-40f6-bb9c-3f0023a6305d-1755266384423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6246048-036b-4eb1-b103-4aceeb0643d6-1755266383923.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/44190c1f-66d1-43fc-9152-15fbe96084fe-1755266385776.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### マユミ Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ? Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities また泊まりたい ##### ? 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