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Reviews of Econo Lodge Inn & Suites Yuma I-8

2.5 out of 5
Econo Lodge Inn & Suites Yuma I-8
2151 S 4th Ave, Yuma, AZ

Reviews

6.2
Rating 10 - Excellent. 41 out of 261 reviews" "
Rating 8 - Good. 70 out of 261 reviews" "
Rating 6 - Okay. 67 out of 261 reviews" "
Rating 4 - Poor. 47 out of 261 reviews" "
Rating 2 - Terrible. 36 out of 261 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Alex, Westlake Village

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Run down motel with long term residents. Furniture with drug pipe burns, walls and AC reeked of cigarette smoke.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

2/10 Terrible

Josephine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the stay
It’s filthy, ran down, my ac don’t work in my room. I’m just so disappointed.
Stayed 1 night in Aug 2020

2/10 Terrible

LJ

Liked: Staff & service
Disliked: Property conditions & facilities
Tweeker ville
First impression, run!! The room was old ,dingy but clean. Bed was ok. People staying at the place not so great. People upstairs kept moving furniture around. People yelling at the hours. Room was suppose to be non smoking but reeked of smoke. No screen on sliding door. Yea it was great. We stayed for just the 1 night. Oh yea check in is 3 pm so if you get there early its $10 extra to get into a room that is already ready.. Also roaches. Never again
Stayed 1 night in Jun 2020

4/10 Poor

Manuel

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
So-so stay
Check in clerk great. 3 day Didnt clean our room day 2. Had to ask for towels. People working on cars in hotel parking lot. Looked like people lived there. Room clean at check in.
Stayed 3 nights in Jun 2020

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Didn’t feel the safest. Questionable patrons in the parking lot. Air conditioner took forever to work and rooms were old and not the cleaniest.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will not sending any of my folk to this hotel due to what they have reported
Stayed 5 nights in Apr 2020
Response from NA on Apr 29, 2020
On behalf of the econolodge team I would like to apologize for failing to exceed your expectations. Please help us by telling us how we can improve and what was reported Thank You

2/10 Terrible

Carmela

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel room and hall ways were very dirty
Stayed 1 night in Apr 2020
Response from NA on Apr 29, 2020
On behalf of the Econolodge team i would like to apologize for failing to exceed your expectations. Your feedback is very important to us. We will be using your feedback to make all improvements necessary. Thank You

4/10 Poor

TerryDominiuk, Edmonton

Disliked: Amenities, property conditions & facilities
Old & very loud in the morning . he rating said 3.0 & it was lucky if it was a 1.5
Stayed 1 night in Mar 2020
Response from NA on Apr 29, 2020
On behalf of the Econolodge team i would like to apologize for failing to exceed your expectations. Your feedback is very important to us. We will be using your feedback to make all improvements necessary. Thank You

4/10 Poor

Cliff

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not bueno!! Gross
Very dirty room. Night stands not wiped down and shower was gross and falling apart. It looked as if the motel was partially loq income apartments.
Stayed 4 nights in Mar 2020
Response from NA on Apr 29, 2020
On behalf of the Econolodge team i would like to apologize for failing to exceed your expectations. Your feedback is very important to us. We will be using your feedback to make all improvements necessary. Thank You

4/10 Poor

anne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dark parking lot people riding bikes by our car talking loudly late at night felt our car was going to be broken into no carpet on floors freezing cold light blankets door to the bath room and floors dirty the breakfast was so cheap bread in a box with cold cereal and some fruit we will never stay there again
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
The people in nearby rooms, including the room above us, are very loud!
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I guess you get what you pay for. Everything was falling apart and old.
Stayed 1 night in Feb 2020

6/10 Okay

robert

Liked: Cleanliness, staff & service
Yuma ride in
It was ok
Stayed 2 nights in Jan 2020

6/10 Okay

Maria

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Beds very comfortable but bathroom walls and corners filthy. Quiet and comfortable.
Stayed 1 night in Jan 2020

6/10 Okay

Luis

Liked: Property conditions & facilities, room comfort
My father was under going a surgery in Yuma. I book a room for one night through hotels.com and by the time I was able to get to the hotel by midnight the lobby was closed and no one answered my knockin on the glass door and I say knocking cus where the door button was missing and no one ever answer the door. I notified hotels.com and they could only suggest that I go to another hotel and to call Econo Lodge the next day and try to get my money back from them. The long and short is I did call the next day and got an offer to stay one night for free...fortunately I had to take the offer since my dad had to stay in the hospital one more day.
Stayed 1 night in Oct 2019

6/10 Okay

Mike, Simcoe On.

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A topical econo lodge. You're lucky if the room is clean and the shower works.
Stayed 1 night in Nov 2019
Response from NA on Nov 13, 2019
On behalf of the econolodge team I would like to apologize for failing to exceed your expectations. Your feedback is very important to us. we will make sure to address the problems

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't return
For a bed I guess it was okay but nothing special. Very run down and not very clean.
Stayed 1 night in Nov 2019
Response from NA on Nov 13, 2019
On behalf of the econolodge team i would like to apologize for failing to exceed your expectations. Your feedback is very important to us. We are still working on renovations and will address the cleanliness issue with staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with all parts of stay. The facility was older, but in good condition.
Stayed 1 night in Nov 2019
Response from NA on Nov 5, 2019
On behalf of the whole Econolodge team i would like to thank you. Our guest feedback is very important to us. Hope to see you again soon!

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2019
Response from NA on Nov 5, 2019
On behalf of the whole Econolodge team i would like to apologize for not meeting your standards, our guest feedback is very important to us and we will be using it to make improvements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Neomi on Oct 23, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Verified traveller

Stayed 6 nights in Sep 2019
Response from Neomi on Oct 23, 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people working at this location are beyond excellent. I was travelling late with my children, towing a trailer. They were there for my late check in, 1:00am per my earlier call. I inadvertently got my truck and trailer stuck. And the owner, Robin was very kind, he woke Levi the maintenance man who was also very kind and he backed my pick up and trailer around the hotel to a great parking space I could easily get out of in the morning. Room itself was clean, but plain. But the wonderful, helpful people are what makes this hotel shine. This Mom and kids traveling alone was very thankful for there kindness.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
The property is located in town and you have access to restaurants, store and entertainment.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
If you are looking for a cheap place to stay with laundry and pet friendly, and dont mind it being dirty. This is the place
Stayed 1 night in Jun 2019
Response from Neomi front desk on Jul 5, 2019
on behalf of the entire Econolodge team i would like to apologize for failing to exceed your expectations, your feedback is very important to us and we will be using it to make improvements

8/10 Good

Bethany

Liked: Staff & service
Not bad
The hotel is still in transition from Yuma Cabana to Econolodge. Room was clean, bed were squishy, fridge and microwave. Pool looked good. Checkin was wonderful
Stayed 5 nights in Jun 2019
Response from Neomi front Desk on Jul 5, 2019
On behalf of the entire Econolodge Team I would like to Thank You. Your feedback is very important to us. We are still under renovation and hope you will continue staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you enjoyable but unruly kids made for a long night
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Shower pan grout was falling out. Faucets leaked and needed repair. Fan was very loud, Carpet made socks black Refrigerator was very loud.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not on clean
Staff was very friendly. The room had chips under the bed upon our arrival. Bed was not comfortable. Breakfast was fair.
Stayed 1 night in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Property located in central Yuma. Close to numerous eating establishments and shopping centers.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Itwassafeandcomfortableandsellsituatedinthetownofyuma
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice pool, the desk service was great. It was nice for being reasonable priced!!
Stayed 7 nights in Mar 2019
Response from neomi front desk on Apr 9, 2019
Thank You so much for your feedback, your feedback is very important to us.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Needed an overnight stay in Yuma for dental work in Los Algodones Mexico. Easy check in, good location , clean, quiet. Glad I booked I advance, lots of people in Mexico said all rooms were booked in town because Spring is Big dental destinations time.
Stayed 1 night in Mar 2019
Response from Neomi front desk on Apr 9, 2019
Thank You

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from Neomi on Mar 11, 2019
Thank You. Hope to see you soon

10/10 Excellent

William, Peoria, AZ

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice for the price! Good internet, could park next to room, patio door to outside, ice machine close, pool sparkling and comfortable bed. We got there early and room wasn't ready until 3pm. That is check-in, but never had a problem with that before. Really enjoyed our stay and would stay there again. Thankyou
Stayed 1 night in Mar 2019
Response from Neomi on Mar 11, 2019
On behalf of the entire Econolodge staff I would like to thank you, your feedback is very important to us. Hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the place needs a complete update, not to be mean, but one thing I can say it was reasonable on the price
Stayed 2 nights in Mar 2019
Response from Neomi on Mar 11, 2019
We are working very hard to meet choice standards, we are in the process of many renovations. Your feedback is very important to us, Thank You

6/10 Okay

Susan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad neighborhood.
The neighborhood felt unsafe to me. Unfriendly greeting when I checked it. Very friendly greeting when I checked out. Mold in the shower, but otherwise clean.
Stayed 1 night in Feb 2019
Response from Noemi on Feb 26, 2019
Your feedback is very important to us. I apologize for your unfriendly greeting at check in. I will make sure we are on top of the shower issue. Once again my apologies. We hope that you will consider giving us another chance in the near future.

4/10 Poor

Tom, Utah

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs some plumbing repairs. No housekeeping service. Beds not made and no clean towels. Just needs a lot of updating.
Stayed 2 nights in Feb 2019
Response from Noemi on Feb 28, 2019
On behalf of the entire econolodge tean I would like to apologize for your bad experience.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2019
Response from Neomi Front Desk on Feb 28, 2019
On behalf of the entire Econo Lodge Team I would like to apologize for failing to exceed your expectations. We are working very hard to meet choice standards and are currently in the process of many renovations, plumbing is one on our list. Hope that you will give us another chance in the near future.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don't stay if you are sensitive to moldy carpets!
Check in was fast and efficient. When we had an issue with our assigned room, they immediately changed us to a king bed-room with no extra charge. Plenty of parking and friendly staff. That said, the property has some major issues - most significantly, moldy carpets. I did see a man with a professional carpet cleaning machine working down the hall but, as I told the desk clerk, they only way to rid themselves of the moldy smell is to completely replace the carpets. It is an older building and our room was a white-painted brick walls. The windows had aging tinting and the recliner in our room looked like a yard-sale reject with funky stains. True, the staff indicated they were going to do some renovations this summer and I did see some new mattresses being readied for use. Breakfast was so-so and there are a few restaurants within walking distance. The neighborhood isn't the best and there seem to be some scruffy long-term residents but noise was not an issue for us. Just OK for one night and a cheap price.
Stayed 1 night in Jan 2019
Response from Noemi on Feb 26, 2019
Your feedback is very important to us, I apologize for failing to exceed your expectations, We are working hard to meet choice standards and are currently working on many renovations. I hope you will consider to give us another chance in the near future.

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
The room was in poor condition but the bed was nice and comfortable.
Stayed 1 night in Dec 2018

8/10 Good

Renee, Phoenix AZ

Liked: Cleanliness, staff & service
I enjoyed my stay. The staff was very friendly, courteous and prompt with my requests. Thank you.
Stayed 2 nights in Oct 2018
Response from Neomi front desk on Oct 24, 2018
Thank you very much for your feedback. Hope to see you again soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled and when we used the toilet water ran out everywhere!! we asked for a refund but were denied!! I do not recommned anyone to stay here!!
Stayed 1 night in Oct 2018

10/10 Excellent

Jamez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the midst of some remodeling so there's a little bit of dust but front desk is always friendly and accommodating and I would recommend this hotel to the family and friends
Stayed 1 night in Oct 2018
Response from Neomi Front Desk on Oct 17, 2018
On behalf of our entire Econo Lodge Team I would like to thank you for your feedback. Hope to see you soon! Have a Great Day!

6/10 Okay

dean

Liked: Room comfort
Stayed 1 night in Sep 2018
Response from Neomi on Oct 3, 2018
Thank You for staying with us at Econo Lodge Inn And Suites, We are working very hard to meet your standards. We are currently working on many renovations We hope you will stay with us in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ritu on Aug 30, 2018
Hi Respective Guest, Thank you for taking the time to give us an excellent review. We definitely appreciate it and we look forward to seeing you again at Econolodge in Yuma.

4/10 Poor

amir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Neomi/ front desk on Aug 15, 2018
I would like to apologize on behalf of our entire Econolodge team for not meeting your expectations. We are working on improving our motel and meeting choice standards. Neomi front desk

6/10 Okay

Leslie

Liked: Staff & service
Stayed 1 night in Jul 2018
Response from Neomi/ front desk on Aug 15, 2018
On behalf of our entire team i would like to apologize for not meeting your expectations. We are working very hard to meet choice motel standards and are currently working on many renovations. Neomi front desk