The front desk staff are WONDERFUL! However, its the ROOM we are paying for, which, is just awful. We rented 2 rooms, so, it was not just my room! The owners need to fork over some money and invest in improving these run-down rooms! I had white socks on, and they got dirty from the carpet! Ewwwww! Clearly they don't clean the carpets either! Will NOT stay here again. We plan on coming to Youngstown once a month. Will pay the extra $20-30 for a Better hotel.