Lobby sitting area

Reviews of Best Western Penn-Ohio Inn & Suites

2.5 out of 5
Best Western Penn-Ohio Inn & Suites
6828 Commerce Dr, Hubbard, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 245 out of 538 reviews" "
Rating 8 - Good. 182 out of 538 reviews" "
Rating 6 - Okay. 62 out of 538 reviews" "
Rating 4 - Poor. 26 out of 538 reviews" "
Rating 2 - Terrible. 23 out of 538 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Darla, Fremont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and close to Covelli Center.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. No problems. Beds were comfy.
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet getaway
Stayed 1 night in Mar 2024

8/10 Good

Wendy Elizabeth

Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again, very clean, staff were professional and hospitable. It is a hotel easily accessible off of I-80, mainly fast food places near hotel. Pool was clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Sumeer

Disliked: Staff & service, property conditions & facilities
Just staying the night and passing through, way over paid on the Ohio / PA boarder. Stained and disgusting room furniture, backing up shower, horrible breakfast (better off put up a sign saying you’re better off not staying for breakfast).
Stayed 1 night in Jan 2024
Response from ak on Jan 30, 2024
We apologize for not exceeding your expectations.

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except the unusual metal frames under the mattresses that made loud noises when you moved and weren't super stable or comfortable. The front desk staff was super friendly.
Stayed 1 night in Jan 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property great towels
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bhawani

Stayed 1 night in Nov 2023

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, and helpful staff. Very nice and clean room.
Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great location
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds suck
Beds were hard as a cement brick
Stayed 2 nights in Nov 2023
Response from ak on Nov 14, 2023
We apologize for not exceeding your expectations.

2/10 Terrible

John

Stayed 1 night in Nov 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice , love the microwave and Refrigerator, can’t wait till next overnight!!
Stayed 1 night in Nov 2023

8/10 Good

Dan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was neat and appeared clean but the room smelled. I know you cant control the neghboring rooms but they were noisy at 4 am
Stayed 1 night in Nov 2023

10/10 Excellent

Raeann

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A Little Disappointed
Our stay was alright. We had traveled nearby for a wedding and needed a place for a single night. There is absolutdly nothing around, which is whatever, but the hotel otself was okay. It was clean and tidy, staff was friendly (once they realized we were there), and the room was decent. Nothing spectacular, not quite as nice as the pictures. The bed had a weird metal thing that made horrible noises every time you got on or off the bed, and the mattress was hard as a rock. Just not great. We travel a bit and have been to much nicer places even within this chain, so we were kind of disappointed.
Stayed 1 night in Oct 2023

4/10 Poor

Rosemary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were ok but the floor that we were staying on(2nd) had an overwhelming and I mean absolutely overwhelming smell of marijuana permeating it! It was horrible. As I said front desk people were nice but apparently the contractors working in the building were staying on the 2nd floor and they were the culprits. This is what we were told. And there was nothing that could be done other than open some windows(which ones I do not know) and freshen the air with deodorants. It was bad and they offered us no recompense or move to another room. Would never stay there again.
Stayed 1 night in Oct 2023
Response from ak on Oct 22, 2023
We apologize for the odor , we had that room checked out of the hotel next day.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service
The staff at this motel was extremely professional and friendly. The motel is clean, the breakfasts are adequate and the beds were comfortable. We have stayed at this motel in the past, it is an older property and I would recommend it to others.
Stayed 1 night in Oct 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

jeffrey

Stayed 1 night in Oct 2023

8/10 Good

Ivan

Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

2/10 Terrible

Deanna

Stayed 1 night in Sep 2023

10/10 Excellent

Grayce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Easy in and out and beautiful!
Stayed 1 night in Sep 2023

6/10 Okay

andrew, scottdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is convenient to highway access and has restaurants nearby. Parking is easy, and the rooms are simple but clean. The free breakfast is, like most hotels of this quality, pretty much worthless, but if you’re looking for a place to stay for a night, it’s totally fine…nothing fancy but totally fine.
Stayed 1 night in Sep 2023

4/10 Poor

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Not a good place
I thought Best Western is usually decent. But this place is way outdated. The room smelled old and the bed skirts were torn and ragged in places. The toweld are thin and not very white. They really need to tear out those musty smelling rugs. The room needed to be deodorized heavily. There was 2 guys in their cars parked next to each other in parking lot blaring their music and drinking. Another guest had complained also. We had to pay $117+ for this run down hotel. Breakfast was just ok. I would not stay here again. Bed was comfy but thin blankets
Stayed 1 night in Sep 2023

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night
Easy access off highway, basic breakfast. Clean room. Fast food nearby, couple of bar/ grill spots about a mile into town.
Stayed 1 night in Sep 2023

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. From front desk to housekeeping.
Stayed 2 nights in Sep 2023

8/10 Good

Ebru

Stayed 1 night in Aug 2023

2/10 Terrible

Eli

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room reeked of cigarettes, (I’m a college kid I don’t care about a faint smell) it smelled as if somebody had smoked 5 cigs in my room minutes before I checked in.
Stayed 1 night in Aug 2023
Response from ak on Aug 27, 2023
Eli , we are very thorough with our non-smoking policy . Every room is checked. Your room was on ground floor next to side door , somebody could be smoking there. If you would have called front desk they would have moved you or resolve. Sorry about that.

10/10 Excellent

Cheryl

Stayed 1 night in Aug 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Was fine. No complaints.
Stayed 1 night in Aug 2023

10/10 Excellent

Bladimir, Hershey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check.in
Stayed 1 night in Aug 2023

10/10 Excellent

Jean Pierre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & clean

10/10 Excellent

Jean Pierre

Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have made it a point to always book this hotel as the halfway point on our trip from CT to WI and back. The people are always friendly and helpful. The rooms are always neat, clean, and comfortable.
Stayed 1 night in Aug 2023