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The coffee maker sucked, made horrible coffee, and leaked water. Need a Kurig. The shower and tub faucets were not even connected to the wall, just by the pipes inside and were moving around in the wall. There wasn't enough staff to check you in or out. Not any good food options, the food was not good except for the cafe.
Property is close to where I live and is fun staying here to gamble.
Jose
Stayed 1 night in Feb 2024
6/10 Okay
Jasbir
Feb 18, 2024
Jasbir
Stayed 1 night in Feb 2024
4/10 Poor
Mick
Travelled with partner
Feb 16, 2024
Liked: Cleanliness
Disliked: Staff & service
They're still checking temperatures for covid19 and searched my wifes purse at front door. Also you have to show id for anything and everything. Terrible customer service and no box fan in housekeeping to use. Room was warm!!!
I really liked the security personnel at the entrance checking people into the front door and the security personnel at the bottom of the elevators to make sure the people going to the rooms where people staying there and who they said they were. I also liked the security walking around the parking lot making sure peoples cars were safe. Btw, each of these security personnel were willing to help you out with your bags and also gave perfect instructions on where we were asking to go. I felt so safe there.
Our entire room smelled like smoke. The smoke was either coming from one of the adjacent rooms next to our 311 room or it was coming from the ventilation system. The hotel room has a shower that does not function properly, carpet that was dirty, and some lights that were not functioning. However the main issue is the room consistently smelling like smoke and my mother has asthma. It was a horrible experience in the hotel part of the Casino. The Casino was okay outside of the smell of smoke and the allowable smoking inside of the Casino.
This casino is a favorite for my husband and I. Friendly staff, clean and not crowded.
Carol
Stayed 1 night in Nov 2023
Response from Reservations Management on Nov 30, 2023
Hello Carol, thank you for the excellent rating. We are happy to hear that you and your husband enjoyed your stay here with us. We look forward to seeing you again soon.
There easy parking and options for food. We felt very safe.
Richarda
Stayed 2 nights in Nov 2023
Response from Reservations Management on Nov 30, 2023
Hello Richard, thank you for the excellent rating. We are happy to hear that you felt safe and enjoyed your stay here with us. We look forward to seeing you again soon.
The property was great, and the room was wonderful.
The food at the steak house needs to be better. We ordered a medium steak and it came out well done.....the server took off the price of the steak, but we really wanted a good steak....but all in all it was a good time there.
Response from Reservations Management on Nov 30, 2023
Hello Rodney, thank you for the excellent rating. We are happy to hear that you found your room to be nice and enjoyed your stay here with us. We look forward to seeing you again soon.
Clean, safe, friendly, good food, … only issue I had was not finding my favorite slot— Texas Tea.
Daniel
Stayed 2 nights in Nov 2023
Response from Reservations Management on Nov 30, 2023
Hello Daniel, thank you for the excellent rating. We are happy to hear that you felt safe and enjoyed your stay here with us. We look forward to seeing you again soon.
Response from Reservations Management on Nov 30, 2023
Hello Cynthial, thank you for the excellent rating. We are happy to hear that you enjoyed your stay here with us. We look forward to seeing you again soon.
Response from Reservations Management on Nov 30, 2023
Hello Martha, thank you for the excellent rating. We are happy to hear that you enjoyed your stay here with us. We look forward to seeing you again soon.
2/10 Terrible
Julio
Nov 16, 2023
Julio
Stayed 1 night in Nov 2023
10/10 Excellent
Robyn
Nov 15, 2023
Robyn
Stayed 2 nights in Oct 2023
Response from Reservations Management on Nov 30, 2023
Hello Robyn, thank you for the excellent rating. We are happy to hear that you enjoyed your stay here with us. We look forward to seeing you again soon.
It's the place to go , good memories, good people Good times, may God bless your travels
Luis
Stayed 1 night in Nov 2023
Response from Reservations Management on Nov 30, 2023
Hello Luis, thank you for the excellent rating. We are happy to hear that you enjoyed your stay here with us. We look forward to seeing you again soon.
Nice resort and casino. Casino is not huge but has plenty of table and slots. room was very clean and had a lot of conveniences. I would have given this resort casino a 5 instead of a 4 but we paid extract for a Deluxe king (supposedly with a view). The view was of the parking lot!!. Just a heads up for those of you booking so you don't pay the extra for the view. I would have rather had a room on the hotel entrance side to at least people watch and it would have been cheaper as well.