We only stayed here for one night but everything about this hotel was spot on. All staff were friendly and attentive, especially Wayne the doorman. The spa treatments were great, as were the cocktails.
For luxury spa treatments in the heart of York The Grand is the discerning choice - Set across a network of spacious rooms …More
Lots of character, wonderful grounds, very peaceful and very friendly staff.
Couple of minor points, service after dinner in the lounge was mixed - good on 2 nights but really poor on the other, took over half an hour to get a drink. And while the food is technically executed brilliantly, the balance of the dishes is a bit off. My main was far too rich (i would challenge anyone to have room for dessert afterwards) and my partners main was very salty (and she loves her salt). Lastly, the spa is a little bit tired.
However, overall it was a very good stay and York is a wonderful city. A great place to enjoy for itself or for exploring York.
"Fabulous old hotel - next door to railway station"
Wonderful old hotel built to host guests coming in from the railway
Has recently been renovated with attention to period details
We had no issues with construction noise during our stay
Room was clean, ample size, with amazing bathroom
Service in garden room was slow (only had one server for the room)
Would definitely recommend!
The hotel is in a good location within walking distance to York Minster and the shops. The hotel is nicely presented and the staff are very friendly and helpful. I booked a standard room which was quite small but clean and nicely decorated.
I would stay at this hotel again.
Had a fantastic time at this quirky, hidden hotel!
Excellent location! Walking distance for everything we needed!
Room was clean and quirky!
Free wifi, which was great seen as the room we stayed in had no service.
Staff were incredibly friendly and the cocktail I enjoyed before our evening out was most delightful!
We would definately recommend!
Found it okay. Staff were very friendly and accommodating. Beds always made and towels replaced every day. Feel that furniture was a little tired. Due to arthritis in knees found it difficult to use over the bath shower. Apparently the hotel only has 2 rooms with separate standing showers. The setting is lovely and we would go back!
Room was ok, needs abit of renovation work, very spacious. Could here the car park barrier the whole night, so did not sleep very well.
Evening meal was excellent. Extremely tasty, small portions, but worth the cost to me.
Staff in bar and restaurant/breakfast very well presented and spoken, however check in/out staff not so pleasant.
This hotel was really lovely and very comfortable. We had a car so it was easy enough to drive to town or get the park-and-ride bus into town but without the car it would be a long walk. There was a bus stop opposite the hotel however so it's likely this is a good option for those without a car.
Once enclosed by ancient fortified walls, York offers a wealth of cultural and historical sites, including York Castle, the National Railway Museum, and York Minster, a Gothic cathedral in the city center. The Shambles is a pedestrian-friendly street dating back to mediaeval ages, where it housed butcher shops. Today the scene is less gruesome, with quaint boutiques and tea rooms lining the road.