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York Beach Surf Club – Avis

3 out of 5
York Beach Surf Club
780 York Street (Rte 1A), York Beach, ME

Avis

7,8

Bien

Note de 10 – Excellent, d’après 144 avis sur 402." "
Note de 8 – Bien, d’après 141 avis sur 402." "
Note de 6 – Acceptable, d’après 58 avis sur 402." "
Note de 4 – Médiocre, d’après 31 avis sur 402." "
Note de 2 – Terrible, d’après 28 avis sur 402." "

8,2/10

Propreté

8,2/10

Service et personnel

7,8/10

Commodités

7,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

Jean-Marc

Voyage en groupe
Points faibles : Service et personnel
Pour une nuit
Bof bof…regardez bien votre réservation et soyez sûr d’avoir une chambre au second (au moins) ou troisième étage si vous avez payé une chambre avec vue océan car sinon, l’hôtel étant en contrebas, vous aurez une vue sur le parking et la route qui passe juste devant (voir photo). Très moyen ! Pas de plage immédiatement devant, il faut aller à Long Beach. Accueil très relax voire indifférent…les chambres sont refaites, bien isolées. Literie très souple.
La « vue océan » depuis la chambre
Séjour de 1 nuit en septembre 2023
Jason R Gerard - Area General Manager a répondu le 29 sept. 2023
Thank you for your feedback. I was a pleasure to host you. I hope we are able to see you again on a future visit. Safe Travels.

8/10 – Bien

Jean

Séjour de 3 nuits en septembre 2023
Jason R Gerard - Area General Manager a répondu le 25 sept. 2023
Thank you so much for choosing to be with us. We really appreciate it. Please visit again soon. Safe Travels.

8/10 – Bien

Camille

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en août 2023
Jason R Gerard - Area General Manager a répondu le 25 août 2023
Thank you for being with us. Safe Travels

10/10 – Excellent

Jean-François

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place, nice view, a very good motel with a vintage touch!
Séjour de 3 nuits en juillet 2023
Jason R Gerard - Area General Manager a répondu le 2 août 2023
Thank you so for your high rating. We really appreciate you and are so happy to hear you were able to settle in and enjoy your time with us. We hope to see you again soon. SAfe Travels.

8/10 – Bien

Karine

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, état et installations de l’hébergement
Chambres rénovées et lits très confortables. Bel endroit, magnifique vue et belle ambiance. Le seul point négatif est le ménage qui pourrait être mieux fait mais c'est tout. J'y retournerais!
Séjour de 2 nuits en juillet 2023
Jason R Gerard - Area General Manager a répondu le 30 juill. 2023
Thank you so much for sharing your recent experience with us. I will let our Executive Housekeeper know of your concerns. Safe Travels.

8/10 – Bien

Genevieve

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Séjour de 4 nuits en septembre 2022
G a répondu le 14 sept. 2022
Thanks for the positive review Genevieve! Our team works hard every day to satisfy our guests. Hopefully we can make it to a solid 10 next time. Thanks again!

10/10 – Excellent

Dominique

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dans le détail de la chambre lors de la réservation, il était indiqué qu’il y avait un four à micro ondes dans la chambre, ce qui n’était pas le cas. Pour le reste tout était parfait, on nous a même servi en français le matin de notre départ.
Séjour de 2 nuits en septembre 2022
G a répondu le 4 sept. 2022
Thanks very much Dominique! We appreciate your positive feedback and will pass it along to our team & Alexis! Hope to see you again soon!

8/10 – Bien

martine

Séjour de 3 nuits en mai 2022

8/10 – Bien

Joanne

Séjour de 3 nuits en mai 2022
York Beach Surf Club Team a répondu le 7 juin 2022
Thank you for the feedback

4/10 – Médiocre

Gérard, Sherbrooke , Québec .

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Vieil hôtel décrépi , équipements rouillés dont certains sont disfonctionnels , moquette qui retient les odeurs et la poussière . Le seul avantage est le bord de mer et la plage tout proches .
Séjour de 2 nuits en septembre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

2/10 – Terrible

Diana

Séjour de 2 nuits en mai 2024

2/10 – Terrible

Voyageur vérifié

Voyage en groupe
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
TV not viewable from bed, broken bed
TV not viewable from bed. This is a known situation, well documented in the reviews of other travelers, yet, the hotel has not remedied this situation, nor will they attempt to move you to a different/better room. One of the bed posts of the bed in this room was broken, hence, the bed was not level, and it was impossible to sleep comfortably. When this was brought to the attention of the front desk person the following morning, they were rude, dismissive and disrespectful - no apology, no attempt at listening to what the customer had to say. Shockingly poor customer service.
Séjour de 1 nuit en novembre 2023
Jason R. Gerard Area General Manager a répondu le 4 janv. 2024
I am sorry that you are feeling this way about your time with us. Knowing the situation first hand with your interaction with the front desk, i will merely say, thank you for your feedback and please travel safely.

2/10 – Terrible

Cheryl, Beverly

Séjour de 1 nuit en décembre 2023
Jason R. Gerard Area General Manager a répondu le 4 janv. 2024
I am sorry that you are feeling this way. Safe Travels.

10/10 – Excellent

Nicholas

Séjour de 1 nuit en décembre 2023
Jason R Gerard - Area General Manager a répondu le 2 janv. 2024
Thank you for being with us

8/10 – Bien

Larry

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Jason R Gerard - Area General Manager a répondu le 2 janv. 2024
Than k you for being with us.

6/10 – Acceptable

Jan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was fine but the lack of proper shade or curtain was bad. It was like luna park in the room all night. We were in a "Fido" room, but still need some darkness to sleep.
Séjour de 1 nuit en décembre 2023
Jason R Gerard - Area General Manager a répondu le 11 déc. 2023
Thank you for your feedback. We appreciate it.

10/10 – Excellent

Donna

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This is a wonderful place. Anything we needed they helped us with.
Séjour de 2 nuits en décembre 2023
Jason R Gerard - Area General Manager a répondu le 11 déc. 2023
Thank you so much for sharing your experience. We really appreciate you. Please visit us again soon. Safe Travels

10/10 – Excellent

Shirley

Voyage de couple
We loved the location and the view, the bed was very comfortable, we were able to set the heat at just the right temperature, and the shower was amazing!
Séjour de 3 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 30 nov. 2023
Thank you so much for your kind words. I am so glad you were able to settle in an enjoy your time with us. I know that team will be thrilled to hear your comments. Please visit us again soon. Safe Travels.

8/10 – Bien

Darryl

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had an ocean facing room, view of the beach and sunrise was great. Room was clean and nicely furnished. Bed is on the softer side but not uncomfortable. The only real negative is the lights on the deck are not on a switch and make the room very bright for sleeping.
Séjour de 2 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 28 nov. 2023
Thank you so much for being with us. We really appreciate you and your feedback. Please visit again soon. Safe Travels

8/10 – Bien

Amanda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Coffee shop!
Séjour de 1 nuit en novembre 2023
Jason R Gerard - Area General Manager a répondu le 28 nov. 2023
Thank you so much for being with us. Please visit again soon. Safe Travels

8/10 – Bien

Paul

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice area. Clean rooms
Séjour de 1 nuit en novembre 2023
Jason R Gerard - Area General Manager a répondu le 28 nov. 2023
Thank you so much for being with us. We really appreciate it. Safe Travels.

10/10 – Excellent

Amy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 28 nov. 2023
Thank you so much for being with us. We really appreciate you. Please visit again soon

8/10 – Bien

Wendy

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 2 janv. 2024
Thank you for being with us

10/10 – Excellent

LaRoy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bright and clean
We are in York frequently but had never stayed at the York Beach Surf Club. It has had renovations this past year and they did a great job. The room was really clean and had all the amenities including large screen TV, plenty of outlets and USB ports. Bathroom was stocked with soap, shampoo and lotion. Shower was large walk in and all fixtures were new and very current with trends. Wish the towels were a little more plush, as they were a little skimpy. Mattress was really comfortable and linens were nice. Decor and furniture is tasteful, simple with clean lines and in line with current fashion. HVAC on wall for heat or cool and floor were nice and warm. We had self check in and found the whole process very easy. Renovations were well done and we enjoyed our stay. Would recommend as room was nicely appointed and very clean.
Séjour de 1 nuit en novembre 2023
Jason R. Gerard Area General Manager a répondu le 23 nov. 2023
Thank you so much for sharing your experience and kind words. I know the team will be thrilled to hear them. Please visit us again soon. Safe Travels.

10/10 – Excellent

Robert

Séjour de 1 nuit en novembre 2023
Jason R Gerard - Area General Manager a répondu le 11 déc. 2023
Thank you for being with us. Safe Travels

8/10 – Bien

Timothy

Points forts : Propreté, état et installations de l’hébergement
Great location! Could use a few small touches
The location is great! Right off the water and on one of the main streets that allows easy access to town and other populated areas. You can catch the sun rise from your room/right out the door. Our room was large, but felt empty, only a bed, bench and another chair. The rooms could use a small table or desk or something to eat on besides the bed. Maybe a table at the window to eat breakfast and watch the sunrise?
Séjour de 2 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 19 nov. 2023
thank you for being with us. We appreciate your feedback. Safe Travels

8/10 – Bien

Jessica

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
really surprise !
Really beautiful room with a bed really really soft. The room for dog is really cool.
Séjour de 3 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 18 nov. 2023
thank you so much for being with us. We really appreciate you. Safe Travels

8/10 – Bien

Gary

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our balcony had awesome sunrise views. Dresser or closet would have been helpful.
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 14 nov. 2023
Thank you so much for being with us. We really appreciate you. Please visit again soon. Safe Travels.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Recharge weekend
The staff was friendly...room great
Séjour de 2 nuits en novembre 2023
Jason R Gerard - Area General Manager a répondu le 6 nov. 2023
Thank you so much for being with us. WE really appreciate you. Safe Travels.

10/10 – Excellent

Kim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 6 nov. 2023
Thank you so much for being with us. We really appreciate you.

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 2 nov. 2023
Thank you so much for being with us. We appreciate you. Safe Travels

8/10 – Bien

Mary

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
First me stress the rooms were remodeled clean and the beds were awesome. We arrived and our room was not ready at 7:00pm and there was no place close by to get a meal. The inn did not have any snakes on hand. The next morning we send down for coffee and pastries that we were told would be available at 7:00 am and the office was still locked up. Went back down to have breakfast at 9:00 am as told the restaurant would open, waited 2 hour to get mediocre meal. Thankfully our meal was comped.
Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 2 nov. 2023
thank you so much for your feedback. Safe Travels.

10/10 – Excellent

Elizabeth

Points forts : Service et personnel, état et installations de l’hébergement
Great view wish I got there earlier to enjoy it when I checked in at 8:30 PM… excellent housekeeping and friendly professional front desk. I will make a note to return for a longer stay!
Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 1 nov. 2023
Thank you so much for your kind words. We really appreciate you. . Please visit us again soon. Safe Travels.

10/10 – Excellent

Lynn

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent choice
Very nice location, people were friendly and polite as well as service
Séjour de 3 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 29 oct. 2023
Thank you so much for your kind words. We are so glad you were able to settle in and enjoy your time. Please visit again soon. Safe Travels.

10/10 – Excellent

Kenneth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 29 oct. 2023
Thank you so much for being with us. We really appreciate you. Visit again soon. Safe Travels.

10/10 – Excellent

Kathi

Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 16 nov. 2023
Thank you for being with us. We really appreciate you. Safe Travels

8/10 – Bien

Ralph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 26 oct. 2023
Thank you for being with us. We really appreciate it. Please visit us again soon. Safe Travels

6/10 – Acceptable

Karen

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Walking distance to lobster cove. Great restaurant.the beach was right outside the door
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 22 oct. 2023
Thank you for being with us, we really appreciate it. Safe Travels

10/10 – Excellent

Charlie

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property. Staff was very pleasant and helpful. Planning on booking next vacation here again
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 21 oct. 2023
Thank you so much for your kind words and high marks. We really appreciate you! Visit again soon. Safe Travels

8/10 – Bien

Stephanie

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Beautiful room and view. Very clean. On third floor, no elevator☹️. No microwave☹️
Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 21 oct. 2023
Thank you so much for your feedback. We really appreciate you. Safe Travels.

8/10 – Bien

joanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the property! But I called ahead and was assured there was a Keruig coffee maker in the room and there was not. The cafe doesn't open till 9am and the coffee unit they supply is not good. If I was told there was not a Keruig in the room , I would have brought mine.
Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 18 oct. 2023
Thank you so much for sharing your recent experience with us, Can you tell me who you spoke to on property that gave you incorrect information? My entire team is well aware that Keurig machines are not available on property. Maybe you have us mixed up with another property. The property offers a full service bar as well. Thank you for the feedback. Safe Travels

10/10 – Excellent

James

Séjour de 1 nuit en septembre 2023
Jason R Gerard - Area General Manager a répondu le 5 nov. 2023
Thank you so much for being with us. We really appreciate you. Safe Travels.

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 15 oct. 2023
Thank you so much for being with us. We really appreciate you.

8/10 – Bien

Jane

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Nice stay but really could use some storage in the room. Appreciate the upgrade to ocean view. I would stay again
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 13 oct. 2023
Thank you for your feedback. We really appreciate you. Safe Travels.

10/10 – Excellent

Lisa, Las Vegas

Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 31 oct. 2023
Thank you for being with us. We really appreciate you. Please visit again soon. Safe Travels.

6/10 – Acceptable

Phyllis

Séjour de 1 nuit en octobre 2023
Jason R Gerard - Area General Manager a répondu le 29 oct. 2023
I am sorry that your experience did not meet your expectation. We would love to learn more. Safe Travels.

10/10 – Excellent

Debbie

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I can’t say enough about this place! Everything from the amazingly friendly staff to the decor and everything in between! And they couldn’t be more accommodating when we had to switch our room! If I could give more than 5 stars I most definitely would!! A total gem and we will definitely be back!!
Séjour de 4 nuits en septembre 2023
Jason R Gerard - Area General Manager a répondu le 8 oct. 2023
Thank you so much for your kind words. We are so glad you were able to settle in and enjoy your time with us. I know the team is going to be thrilled to hear your kind words! Please visit us again soon. Safe Travels.

8/10 – Bien

Robert

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Room was nice and comfortable. Would have given 5 stars, but internet connection was poor.
Séjour de 2 nuits en octobre 2023
Jason R Gerard - Area General Manager a répondu le 6 oct. 2023
Thank you so much for your feedback, we really appreciate you. Please visit again soon. Safe Travels

8/10 – Bien

Hannah

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Decor was nice. And there was a friendly bartender. Loved the outdoor seating. Bed was comfortable.
Séjour de 1 nuit en septembre 2023
Jason R Gerard - Area General Manager a répondu le 6 oct. 2023
Thank you for your feedback. We appreciate you. Please visit again soon. Safe Travels.