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Get an overview of this hotelRomantic Yokohama hotel in Nishi, near Yokohama Museum of Art

Popular property highlights

Free WiFi
Indoor pool
Business centre
Grocery/convenience store
24-hour front desk

Location

Located in Nishi, this romantic hotel is within 1 mi (2 km) of HARA Model Railway Museum and Yokohama Museum of Art. Landmark Tower and Yokohama Cosmo World are also within 2 mi (3 km).

Hotel Features

7 restaurants, an indoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 372 rooms offer free WiFi and free wired Internet, plus refrigerators and TVs with cable channels. Guests will also find minibars, room service, and premium bedding.

Yokohama Bay Sheraton Hotel & Towers

Renovations & Closures

The property will be renovating from 04 January 2018 to 31 March 2018 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Yokohama Bay Sheraton Hotel & Towers provides a spa tub and a fitness center. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center. 12 meeting rooms are available. This business-friendly hotel also offers tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area. Guests can use the health club at a partner property. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge).

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Fitness facilities 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 1998 
  • Pool cabanas (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Pool sun loungers 
  • Free wired Internet 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 12 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 7 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Spa tub 
  • Total number of rooms - 372 
  • Number of floors - 28 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Slippers 
  • Desk 
  • In-room safe 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Free wired Internet 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Teppanyaki Sagami - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner.

Ko-No-Hana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner.

Compass - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sai-Ryu - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Bay West - This bar serves dinner only.

Late night fare is available from room service (during limited hours).

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5940.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No cribs (infant beds) available
Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 2900 for adults and JPY 1450 for children (approximately)
  • Airport shuttle fee: JPY 580 per person (one way)
  • Airport shuttle fee per child: JPY 290 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1860 per night (in/out privileges)
  • Rollaway bed fee: JPY 5940.0 per night
  • Facilities fee: JPY 2160 per person, per day and includes use of:
- Fitness facilities
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Yokohama Bay Sheraton Hotel & Towers
  • Yokohama Bay Sheraton Towers
  • Yokohama Bay Sheraton Hotel Towers
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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