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Hotel New Grand

Star Rating
4.5 out of 5

Information

Reviews

4.5 / 5Excellent
1,263 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Yamashita Park
    2 min walk
  • Popular Location
    Yokohama Marine Tower
    3 min walk
  • Restaurant
    蟹風船
    1 min walk
  • Restaurant
    Egg'n Things
    1 min walk
  • Airport
    Tokyo (HND-Haneda)
    15 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Single Room, Main Building

    Room Amenities

    • Sleeps 2
    More details
  • Main Building Grand Twin

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Main Building Grand Double

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Tower Regular Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Tower Bay View Double, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    More details
  • Single Room, 1 Large Single Bed, Smoking (Main Building)

    Room Amenities

    • Sleeps 2
    More details
  • Tower Regular Twin, Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Tower Bay View Double, Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    More details
  • Tower Bay View Twin, Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Tower Bay View Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Tower High Floor Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Tower High Floor Double, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Tower High Floor Suite Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Tower High Floor Suite Double, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Grand Deluxe Twin, Non Smoking

    Room Amenities

    • Park view
    • Sleeps 4
    More details
  • Grand Suite Twin, Non Smoking

    Room Amenities

    • Park view
    • Sleeps 4
    More details
  • Grand Suite Double, Non Smoking

    Room Amenities

    • Park view
    • Sleeps 2
    More details
  • Run of the House

    Room Amenities

    • Sleeps 2
    More details
  • [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Standard Twin Room, Non Smoking, Tower (5PM Check In)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    More details
  • [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • [Late Check-in at 8PM] Tower Bay View Double, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    More details
  • [Late Check-in at 8PM] Tower Bay View Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Bayside Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Tower Side Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • Bayfront Hollywood Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Bayfront Corner Double Room, 1 King Bed, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    More details
  • Bayside Double Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Tower Side Double Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • (Limited)Tower Regular Twin, Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • (Limited) Tower Regular Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • (Limited) Tower Side Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • (Limited) Bayside Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details
  • (Limited) Bayside Double Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • (Limited) Tower High Floor Double, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • (Limited) Tower High Floor Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    More details

About this area

Yokohama

Located in Yokohama's Chinatown neighbourhood, Hotel New Grand is in the city centre and on the waterfront. Yokohama Museum of Art and Anpanman Museum are cultural highlights, and some of the area's notable landmarks include Yokohama Marine Tower and Landmark Tower. Check out an event or a game at Yokohama Stadium, and consider making time for Yokohama Cosmo World, a top attraction not to be missed.

What's nearby

  • Popular Location
    Yamashita Park - 2 min walk
  • Popular Location
    Yokohama Marine Tower - 3 min walk
  • Popular Location
    Yokohama Stadium - 13 min walk
  • Popular Location
    Red Brick Warehouse - 14 min walk
  • Popular Location
    Cupnoodles Museum - 19 min walk

Getting around

  • Isezakichojamachi Station - 3 min drive
  • Motomachichukagai station - 4 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • Le Normandie — 1 min walk
  • Il Giardino — 1 min walk
  • 蟹風船 — 1 min walk
  • Egg'n Things — 1 min walk
  • Planet — 1 min walk

About this property

Hotel New Grand

Luxury Yokohama hotel in Chinatown, walk to Tokyo Bay
This hotel features 4 restaurants, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. All 240 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, fridges and minibars.
Hotel New Grand offers 240 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries.
This Yokohama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

Airport shuttle service is available at scheduled times from 9:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to get details.
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types. For more details, please contact the office using the information on the reservation confirmation received after booking.
Check-out times vary by room type. Guests staying in a "9 AM Check-out" room must check out before 9 AM. The check-out time is 11 AM for all other room types. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3920 per person (approximately)
  • Airport shuttle fee: JPY 720 per person (one-way)
  • Airport shuttle fee per child: JPY 360 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1500 per day
  • Return airport shuttle (surcharge) from 9:00 AM to 8:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3920 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Meeting rooms
  • Conference space (4736 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV/satellite channels
  • flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Activities

Where to eat

4.5

Excellent

5 - Excellent
753
4 - Good
404
3 - Okay
77
2 - Mediocre
23
1 - Poor
6
4.4
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to cruise terminal. Direct shuttle from Narita to hotel. Excellent view of Yokohama water front. Meals are very expensive.

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

close to Chinatown, Yamashita park, hotel website provided easy instructions for transportation options from airport

Stayed 2 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is really nice. Great view from our room and very spacious for Japanese standards. Very good staff with good English. Great location for walking in the park and restaurants. Very close to the local train station.

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

lMon-smoking weztern style hotel wait arge clean airconditioned room with comfy firm beds and large clean bathroom. Lovely helpful staff.

Stayed 1 night in Sep. 2019

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