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"Good location, safe and easy access to Taxis and uber clean and well maintained "

"From the moment we arrived personal were very helpful and friendly.....My mom needed wheelchair assistance and they took care of that as well .Room service lady was very attentive...Will return again next year for the fifth time..."

"For everything’s "

"Infrastructure is beautiful and very clean and well maintained Food and beverage and housekeeping staff are very nice "

"Always visit this resort and have a great vacation Will definitely be back."

"Perfect spot. Very nice employees"

"My husband and i areived 2 days early and they accommodated us with ease. The food has been excellent, fresh ingredient, drinks really good as well. We will most definitely be coming back "

"This is the third time I am staying in this hotel on this occasion the staff was very kind Jesus at the pool bar very good service and very good service from Joel and Stephanie as well"

"Great stay. I stayed 4 nights here. I arrived to Puerto Vallarta noon thankfully they were available to accommodate with an early check in. I was assigned to the 20th level, the door of the room did not open with the key and that was due to the “battery”. They had said that they were going to send tech to come and fix it while we went to go eat. When we came back to our room the door didn’t open with the key. It was a bit disappointing and frustrating that I was staying at a well known hotel and to have this issue was just overwhelming. I had to go to the lobby twice because no one was sent. Long story short, I requested them to switch my room and they did. I still remained on the same floor just a couple doors down. The views were magnificent. What I liked about this hotel was that it was very well maintained and there was security. This made me feel safe, not any person was allowed the resort without a bracelet. Over all this was a great experience minus the door. I didn’t let the door ruin the stay. Great staff. Everything was clean. I don’t recommend the all inclusive, I recommend going out and exploring. Everything is cheap. There are taxis inside the resort with great prices. It’s the same price as an Uber. "