Outdoor pool, sun loungers
Check availability

Reviews of Djeuga Palace

3.5 out of 5
Djeuga Palace
Avenue Narvick 1, Yaoundé

Reviews

6.8
Rating 10 - Excellent. 10 out of 66 reviews" "
Rating 8 - Good. 24 out of 66 reviews" "
Rating 6 - Okay. 16 out of 66 reviews" "
Rating 4 - Poor. 9 out of 66 reviews" "
Rating 2 - Terrible. 7 out of 66 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Napoleon Djani

Business traveller
Centrally location but not safe
Stayed 4 nights in Apr 2024
Response from The Reservation Team Manager on Apr 7, 2024
Dear Napoléon,Thank you for your feedback, We're working hard to improve our service. Your satisfaction is our priorité.

4/10 Poor

Divine

Stayed 3 nights in Feb 2024
Response from Le Responsable des Réservations on Mar 10, 2024
Chère Divine, Nous sommes désolés de constater que vous n'avez pas aimé votre séjour dans notre établissement.Nous faisons de notre mieux pour améliorer la qualité de notre service.Merci de nous en avoir fait part.

6/10 Okay

Hans

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not very impressed with the facilities. Rooms and bathrooms were below average on cleanliness and maintenance
Stayed 1 night in Jan 2024
Response from The Reservation Team Manager on Mar 10, 2024
Dear Hans,We are sorry you disliked your stay in our property. We are working hard to improve our service. Thank you for letting us know.

10/10 Excellent

Elliot, Harare

Stayed 1 night in Aug 2023

4/10 Poor

Marin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty facility, unfriendly stuff, I just didn’t feel welcome being there.
Stayed 2 nights in Mar 2022
Response from the Reservation Team Manager on Mar 29, 2022
Dear Marin, We are sorry you disliked your stay in our property. We are working hard to solve the issue you came accross. Thank you for letting us know.

4/10 Poor

IBOHN MENTI

Stayed 1 night in Feb 2022
Response from Le Responsable des Réservations on Feb 28, 2022
Cher Ibohn, Merci pour votre feedback. Nous faisons de notre mieux pour améliorer notre produit.

4/10 Poor

Rebecca

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced for what you get
High priced hotel that doesn’t fit the expectations. AC was not working in the whole building so you could smell mold coming out of it. In general the hotel could really use some maintenance. Staff is friendly but very slow. Location is ok but also very noisy. Best thing was the bed. Super comfortable!
Stayed 1 night in Nov 2021
Response from The Reservation Team Manager on Dec 6, 2021
Dear Rebecca, We're sorry you disliked your stay in our property. Your observation are taken into account. Thank you for letting us know.

8/10 Good

Michael Ngambo, willow springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little expensive
Stayed 6 nights in Oct 2021
Response from The Reservation Team Manager on Oct 20, 2021
Thank you for your feedback, Your observation are taken into account. Your satisfaction is our priority.

8/10 Good

Yvan Nathanaël

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Thé Réservation Team Manager on May 14, 2021
Dear Yvan, Thanks for your feedback. Your satisfaction is our priority.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Less than basic room but clean and quiet
Easy check-in, friendly staff. The room is less than basic, no coffee maker, no fridge, nothing else than just a bed, pillows, table, and lamp. But it was clean and quiet. The entrance of the hotel is a bit sketchy despite its accessibility to the city's main attractions.
Stayed 1 night in Mar 2021
Response from The Reservation Team Manager on Apr 1, 2021
Thank you for your feedback, Your observation are taken into consideration. Thank you for letting us know

8/10 Good

Emem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good 😊
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from Le Responsable des Réservations. on Dec 24, 2019
Merci pour votre feedback, Nous sommes désolés que vous n'ayez trouvé satisfaction dans notre établissement. Nous faisons de notre mieux pour améliorer notre service.

6/10 Okay

Olivia

Liked: Staff & service
Stay at Djeuga
The hotel doesn't look great but food was pretty good.
Stayed 5 nights in Jun 2019
Response from Tha Reservation Team Manager on Jul 4, 2019
Dear Olivia, Thank you for your feedback, We're happy you were satisfied in our property. We'll also be happy to welcome ou again. Your satisfaction is our priority.

8/10 Good

Verified traveller

Liked: Cleanliness
My personal thought
The city have not much to offer, though visited for a business trip. Hotel services was average and less food option.
Stayed 2 nights in Apr 2019
Response from The Reservation Team Manager on May 6, 2019
Thank you for your feedback, We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Poor internet but nice size rooms. Location is in downtown
Stayed 3 nights in Feb 2019
Response from The Reservation Team Manager on Feb 19, 2019
Thank you for your feedback. We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

4/10 Poor

Verified traveller

Disliked: Staff & service
poor service, poor attitude of staff. wifi is the worst in the world
Stayed 3 nights in Jan 2019
Response from The Reservation Team Manager on Jan 14, 2019
Dear Guest, We're sorry you disliked your stay in our property. We're working hard to fix the issue you experinced. Thank you for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
Good hotel and accommodating staff. Was exactly what I was looking for
Response from The Reservation Team Manager on May 11, 2018
Thanks for your feedback, we're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

2/10 Terrible

Choh’s, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Very Inhospitable
They wouldn’t heat our food. They wouldn’t provide cutleries in the room. Internet very poor.. They have lost the human aspect of the tourism and hospitality industry. It’s all about money for them . I had to beg for them to microwave my food and they demanded I pay a huge amount of money.
Stayed 7 nights in Feb 2018
Response from The Reservation Team on Mar 4, 2018
Dear Choh, We're sorry you were unhappy in our property. We're working hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Martine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2017
Response from Hotel La Falaise on Dec 1, 2017
Chère Martine, Merci pour votre feedback, Nous sommes ravis que vous ayez trouvé satisfaction dans notre établissement. Nous serons égalment heureux de vous accueillir à nouveau, votre satisfaction est notre priorité. Cordialement, Stéphane. Responsable de l'équipe de réservation.

2/10 Terrible

Milena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overprice and terrible wifi
The facilities were old and everything in the room looked as if it was once of good quality but was very worn out. The hair drier was not working, the beddings didn't cover the whole bed, the towels were extremely old and the floor was covered in stains. The staff was also doing the minimum and didn't provide the type of service we would expect from a hotel in this category. Most importantly the wifi was a complete disaster: on some days it didn't work at all and even when it was working, it was so bad that it was impossible to have skype calls. For a hotel which receives a lot of guests on business trips as I was, this is unacceptable. Overall I think that is is overprice for what it offers and will definitely not come back.
Stayed 3 nights in Jul 2017
Response from The reservation team in chief. on Aug 1, 2017
Dear Milena, we're sorry you were unhappy in our property. We'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yaounde Downtown Hotel
Most disappointing was their insistence on charging for breakfast buffet for 2nd person in room altho the room was booked as double for 2 persons. Wifi was free but not strong--came and went.
Response from Hotel La Falaise on Jun 13, 2017
Thank you for your feedback. We're happy you were satisfied in our property. We're also eager to welcome you again. Your satisfaction is our priority.

6/10 Okay

Vishal, India

Disliked: Staff & service, room comfort
Average hotel, good for 1-2 night stay

8/10 Good

Paramjeet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good value
the best value for the money in the region.

6/10 Okay

Mette

Liked: Cleanliness

8/10 Good

Philippe

Stayed 5 nights in Mar 2024
Response from The Reservation Team Manager on Apr 7, 2024
Dear Philippe,We are happy you enjoyed your stay in our property. Your satisfaction is our priority.

10/10 Excellent

Stephane Adonis

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Le Responsable des Réservations on Jan 9, 2024
Cher Stéphane,Merci pour votre feedback,Votre satisfaction nous honore, très bonne année à vous.

2/10 Terrible

Johannes

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dusche defekt, Renovierung dringend notwendig. Zimmer zur lauten Straße, dort nachts Partymusik, eine Nacht lang Geschrei.
Stayed 3 nights in Oct 2023

2/10 Terrible

YUSAKU

Business traveller
Disliked: Property conditions & facilities, room comfort
騒音がひどいです
Stayed 2 nights in Jan 2023
Response from The Reservation Team Manager on Feb 1, 2023
Dear Yusaku,We're sorry you disliked your stay in our property. We're working hard to improve our service. Thank you for letting us know.

10/10 Excellent

Xavier

Stayed 1 night in Aug 2022

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Djeuga un Hotel trés agréable
Hotel trés agréable où nous avons passé une semaine p.. pour affaire. Un accueil parfait et une grande gentillesse de tout le personnel Une position parfaite car centre de Yaoundé proche des Ministères où nous avions rdv.... Une grande disponibilité et une extréme politesse et autres du personnel juste sur le plan ecologie: demander si on doit changer draps et serviettes tous les jours! l'eau et l'énergie sont précieuses au Cameroun (et ailleurs dans le monde) et il est bien inutile de changer de linge si on est soit même respectueux...C'est pas une douche ou une nuit qui fait que tout est sale ou alors c'est qui ? Vaux largement tous les hotels de Yaoundé.. N'hésitez à y aller
Stayed 6 nights in Jun 2022
Response from Le Responsable Des Réservations on Jul 10, 2022
Cher Claude, Nous sommes ravis que vous ayez aimé votre séjour parmi nous, votre satisfaction est notre priorité.

6/10 Okay

Bonnet

Stayed 2 nights in May 2022

8/10 Good

Didier, VANVES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Habitué à cet hôtel, je le trouve agréable et sa piscine offre un plus appréciable. Seul bémol, le chef du restaurant a été remplacé et la nourriture servie n'est plus aussi attirante. Turn over du personnel : dommage.
Stayed 3 nights in Mar 2022
Response from Le Responsable Des Réservations on Mar 29, 2022
Cher Didier, Merci pour votre feedback. Vos observations sont prises en compte et votre satisfaction est notre priorité.

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Le Responsable Des Réservations on Feb 28, 2022
Cher Julien, Nous sommes ravis de constater que vous avez aimé votre séjour dans notre établissement. Votre satisfaction est notre priorité.

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Partis à l'aéroport en motos car embouteillages
Très bon hôtel avec piscine et fitness. Bien placé dans le centre de Yaoundé et proche du seul centre pour faire les tests PCR (palais des sports).
Stayed 4 nights in Dec 2021
Response from Le Responsable des Réservations. on Dec 29, 2021
Cher Thierry, Merci pour votre feed back, Nous sommes ravis que vous ayez trouvé satisfaction dans notre établiseement. Votre satisfaction est notre priorité.

10/10 Excellent

Didier, VANVES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'amabilité du personnel et la proximité du centre ville.
Stayed 2 nights in Sep 2021
Response from Le Responsable Des Réservations. on Oct 4, 2021
Cher Didier, Merci pour votre feedback, Votre satisfaction est notre priorité.

8/10 Good

Mireille, Suisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai aimée l’hôtel super, placer en plein centre ville , parfait pour le shopping
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff very friendly and helpful. Rooms are comfortable. Food is OK Hotel needs some renovation. Air condition is noisy and didn't work one day (maybe it was an isolated accident, but it is something serious!) Wifi could be better.
Stayed 5 nights in Feb 2020
Response from The Reservation Team Manager on Mar 5, 2020
Thank you for your feedback, We are happy you were satisfied in our property. We will also be happy to welcome you again. Your satisfaction is our priority.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter simplement
Hôtel à éviter, personnel avec aucun sens du service, voir même agressif ( surtout à la réception)
Stayed 3 nights in Nov 2019
Response from Le Responsable des Réservations. on Dec 5, 2019
Merci pour votre feedback, Nous sommes désolés que vous ayez été mécontent de votre accueil.Nous prenons des dispositions pour que cela ne se reproduise plus. Merci de nous en avoir fait part.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Ther Reservation Team on Jul 27, 2019
Thank you for your feedback, We are happy you were satisfied in our property. We will also be happy to welcome you again. Your satisfaction is our priority.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Tha Reservation Team Manager on Jul 4, 2019
Thank you for your feedback, We're happy you were satisfied in our property. We'll also be happy to welcome ou again. Your satisfaction is our priority.

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec un bon rapport qualité /prix
Comme d’habitude c’est un bon hôtel où on se sent bien
Stayed 3 nights in May 2019
Response from The Reservation Team Manager on Jun 10, 2019
Dear Laurence, We are happy you enjoed our check-in in our property. We'll also be happ to welcome o again. Your satisfaction is our priority.

10/10 Excellent

Amadou Racine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Le Responsable des Réservations. on Jun 13, 2019
Cher Amadou, Nous sommes heureux que vous ayez trouvé satisfaction dans notre établissement. Nous serons également ravis de vous accueillir à nouveau. Votre satisfaction est notre priorité.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le wifi était instable durant tout le séjour
Stayed 2 nights in Feb 2019
Response from Le Responsable de l'équipe de réservation. on Feb 21, 2019
Merci pour voter feedback, Vos observations don't prises en compte et nous faisons de notre mieux pour améliorer la qualité du service internet. Votre satisfaction est notre priorité.

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel à Yaoundé
Un des meilleurs hôtels de Yaoundé - personnel acceuillant,dévoué et très souriant. Grande chambre agréable, petit bémol sur la couleur de la salle de bain- marron foncé lugubre. Lobby très lumineux et bonne ambiance. Piscine: on ait pas très sur de la propreté de l’eau
Stayed 4 nights in Jun 2018

8/10 Good

prisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Reservation Team Manager on May 11, 2018
Dear Prisca, We're happy you were satisfied in our property.We'll also be happy to welcome you again. Your satisfaction is our priority.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its good for wasting money and time
If i could go back that day before i slept in this hotel i would just go to Hilton hotel. Just go to the Hilton even its expensive. It worth it
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Viel Geld für viel Lärm und wenig Service
Nachts laute Musik aus dem Nachtclub, früh morgens Baulärm, permanent nur 1 Handtuch für 2 Personen, erst nach permanentem Nachfragen immer 2. Handtuch erhlten. Handtücher verschlissen. Wasser nur nach persönlicher Anfrage bei Rezeption erhalten. Fazit: viel Geld für viel Lärm und schlechten Service
Stayed 4 nights in Mar 2018
Response from The Reservation Team Manager on Mar 10, 2018
We're sorry you were unhappy in our property. We're working hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trés bon hotel
Hotel bien situé et trés agréable
Stayed 6 nights in Nov 2017
Response from Hotel La Falaise on Dec 1, 2017
Cher Luc, Nous sommes ravis que vous ayez trouvé satisfaction dans notre établissement, Nous serons également heureux de vous accueillir à nouveau, votre satisfaction est notre priorité. Cordialement, Stéphane. Responsable de l'équipe de réservation