Title: Sun Plaza Hotel Fuji Lake Yamanaka - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=26717424&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sun Plaza Hotel Fuji Lake Yamanaka Travelers unwind in the indoor public bath or browse the gift shop at this peaceful retreat near Mt. Fuji, where serenity surrounds them. ## Photo gallery for Sun Plaza Hotel Fuji Lake Yamanaka ![Indoor spa tub - Sun Plaza Hotel Fuji Lake Yamanaka (Yamanakako)](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/0e1a7364.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet - Sun Plaza Hotel Fuji Lake Yamanaka (Yamanakako)](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/004277cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Sun Plaza Hotel Fuji Lake Yamanaka (Yamanakako)](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/458db1a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Sun Plaza Hotel Fuji Lake Yamanaka (Yamanakako)](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/1328b2f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sun Plaza Hotel Fuji Lake Yamanaka (Yamanakako)](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/e3b78163.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sun Plaza Hotel Fuji Lake Yamanaka sits at the foot of Mt. Fuji, offering a tranquil escape with its indoor public bath and restaurant. Guests connect to WiFi throughout their stay, use convenient luggage storage, and enjoy the benefit of free self parking. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/bf91421e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 7.6 Good 22 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Separate bathtub and shower Toilet with electronic bidet Hair dryer Coffee/tea maker - 291 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Basic Single Room ![Basic Single Room](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/429bac69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Separate bathtub and shower Toilet with electronic bidet - 291 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Basic Triple Room, 3 Twin Beds ![Basic Triple Room, 3 Single Beds](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/1f007501.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Twin Beds 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Separate bathtub and shower Toilet with electronic bidet - Sleeps 3 - 3 Twin Beds ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/27000000/26720000/26717500/26717424/872809c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Refrigerator Flat-screen TV Private bathroom Hair dryer Separate bathtub and shower Toilet with electronic bidet - 291 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYamanakako-Hotels-Sun-Plaza-Hotel-Fuji-Lake-Yamanaka.h26717424.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYamanakako-Hotels-Sun-Plaza-Hotel-Fuji-Lake-Yamanaka.h26717424.Hotel-Information) ## About the area Yamanakako is home to Sun Plaza Hotel Fuji Lake Yamanaka. Mt. Fuji Panoramic Ropeway and Fujiten Snow Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Yamanaka and Oshino Hakkai. Fuji-Q Highland and Fuji Safari Park are not to be missed. [Visit our Yamanakako travel guide](https://www.expedia.ca/Yamanakako.dx6271764) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.42767%2C138.85042&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CRyTJozWBB3YOjYU3na3mZgXYDI=) 1445-1 Yamanaka, Yamanakako, Yamanashi, 401-0501 ### What's nearby - ![Lake Yamanaka](https://images.trvl-media.com/place/6347667/cd3118e4-77dd-408f-9cc8-43cce957a702.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Yamanaka 1 min walk \- 0.0 km - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - Yamanaka Suwa Shrine 4 min walk \- 0.4 km - Yamanakako Hot Spring Benifuji no yu 12 min walk \- 1.0 km - Nagaike Shinsui Park 6 min drive \- 2.0 km ### Getting around - Fujisan station 20 min drive ### Restaurants - ラフィージ 2 min drive - 庄ヤ 8 min walk - Jura Noire Cafe 7 min walk - THE PARK 3 min drive - ZEIT BAKERY CAFE 3 min drive ## About this property ### Sun Plaza Hotel Fuji Lake Yamanaka Hotel near Lake Yamanaka Take advantage of an indoor public bath (no minerals), laundry facilities, and a restaurant at Sun Plaza Hotel Fuji Lake Yamanaka. Guests can connect to free in-room WiFi. Other perks include: - Free self parking - A gift shop, a vending machine, and a 24-hour front desk - A water dispenser, an elevator, and luggage storage Room features All 111 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Separate tubs/showers, toilets with electronic bidets, and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/22000000/21940000/21935000/21934941/eb079291.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fujimatsuzono Hotel Yamanakako - Parking included - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 142 reviews CA $121 CA $137 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=21934941&PinnedHotelID=21934941&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/103000000/102790000/102786100/102786054/48419a11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fuji Yamanakako Hotel Yamanakako - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 112 reviews CA $97 CA $108 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=102786054&PinnedHotelID=102786054&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake view](https://images.trvl-media.com/lodging/18000000/17070000/17069000/17068981/57d2f39c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yamanakako-Asahigaoka-Onsen Hotel Seikei Yamanakako - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 139 reviews CA $122 CA $138 total Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=17068981&PinnedHotelID=17068981&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room, Non Smoking](https://images.trvl-media.com/lodging/20000000/19310000/19309400/19309307/2ba9bcf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yamanakako Ryokan RYOZAN Yamanakako - Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 179 reviews CA $58 CA $73 total Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=19309307&PinnedHotelID=19309307&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/2000000/1210000/1207500/1207459/c2279fce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mt. Fuji Yamanakako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 850 reviews CA $166 CA $204 total Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1207459&PinnedHotelID=1207459&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12460000/12456400/12456373/07252b2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kounso Yamanakako - Parking included - Free WiFi - Air conditioning - Laundry 8.8 Excellent 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=12456373&PinnedHotelID=12456373&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/23000000/22680000/22676400/22676376/25b84023.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RESORT PENSION LE LAGON Yamanakako - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 73 reviews CA $125 CA $138 total Feb 9 - Feb 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=22676376&PinnedHotelID=22676376&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/105000000/104020000/104014200/104014124/096f004f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SEMINAR PLAZA ROYAL FUJI Fujikawaguchiko - Parking included - Free WiFi - Air conditioning - Business services 6.8 17 reviews CA $121 CA $133 total Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=104014124&PinnedHotelID=104014124&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/103000000/102490000/102480900/102480887/9f2b69e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Windy Hill Yamanakako - Parking included - Free WiFi - Air conditioning - Microwave 7.6 Good 29 reviews CA $83 CA $92 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=102480887&PinnedHotelID=102480887&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/114000000/113620000/113618800/113618786/902c2385.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sai no Yado Fusen Yamanakako - Parking included - Free WiFi - Air conditioning - Laundry 8.2 Very good 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=113618786&PinnedHotelID=113618786&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=26717424&PinnedHotelID=26717424&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=26717424,21934941,102786054,17068981,19309307) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - A restaurant ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine - Water dispenser ### Guest services - No housekeeping service ### Spa - Public indoor bath (no minerals) - Yukata (Japanese robes) ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 100 percent for credit card payments Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 100 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Sun Plaza Hotel Fuji Sun Plaza Fuji Lake Yamanaka Sun Plaza Fuji Sun Plaza Fuji Lake Yamanaka Sun Plaza Hotel Fuji Lake Yamanaka Hotel Sun Plaza Hotel Fuji Lake Yamanaka Yamanakako Sun Plaza Hotel Fuji Lake Yamanaka Hotel Yamanakako ## Frequently asked questions ### Is Sun Plaza Hotel Fuji Lake Yamanaka pet-friendly? ### How much does it cost to stay at Sun Plaza Hotel Fuji Lake Yamanaka? ### How much is parking? ### What time is check-in at Sun Plaza Hotel Fuji Lake Yamanaka? ### What time is check-out at Sun Plaza Hotel Fuji Lake Yamanaka? ### Where is Sun Plaza Hotel Fuji Lake Yamanaka located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sun Plaza Hotel Fuji Lake Yamanaka Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 7.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 99 8 - Good 81 6 - Okay 40 4 - Poor 23 2 - Terrible 7 ## Reviews ### 8/10 Good #### Luis Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice views ##### Luis Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Helena Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with a nice view. It is a walkable area with many restaurants nearby. ##### Helena Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Verified traveller Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Splendid view with Mt Fuji ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ong Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right by the lake. Huge bedroom and toilet. Bed was comfy. Good nite stay there. ##### Ong Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Manolo Mar 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities They have a good Onsen, the bed was excellent, I had a window with Mt. Fuji View, but on the corridor there were a window with a great view of Mt Fuji. ##### Manolo Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Georgia Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very welcoming and accommodating. They would leave us new towels and toiletries everyday during our stay and was easy to communicate with, our room was superb due to our view of Mt. Fuji as well as Lake Yamanaka, overall the location is beautiful and accessible. I recommend this establishment and I would personally stay here again 💕 ##### Georgia Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Yelena Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very small hotel, but great location, right on the lake, nice area to walk around, the view of the Fuji mountain was right in our window! Woke up in the morning and it was right there, amazing! The spa at this hotel was better than in some high-end hotels in Tokyo and Kyoto we stayed at, don’t miss it if you stay here. ##### Yelena Stayed 1 night in Jul 2024 ### 6/10 Okay #### Jessica Aug 13, 2023 Liked: Staff & service Just ok for stay one night with shower and bed. Carpet not clean and insect around. The one things good is their staff are nice and kindly. ##### Jessica Stayed 1 night in Aug 2023 ### 8/10 Good #### Margaret Nov 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A location right on the lake. It was a good 20 mins walk to open restaurants …. A lot close at 5 pm. This hotel seems to specialise in coach parties which makes it impersonal and soulless. That said it was a spacious and comfortable room. Views of Mount Fuji can be seen (weather permitting) from the corridor window. Best views from A 5 min drive around the lake, ##### Margaret Stayed 1 night in Nov 2024 ### 8/10 Good #### Anna May 4, 2025 Liked: Amenities Disliked: Cleanliness Very dated hotel with questionable cleanliness (plenty of hair in the floor in ladies changing room, weird yellow spots on the carpet across all room, etc.) but spacious room with beautiful hot water onsen - both huge indoor and outdoor area. Stayed one night in May 2025\. Acceptable for one time due to busyness’s (golden week weekend) and last minute booking, but otherwise will not recommend and won’t come back. Walls are paper-thin and sound carry easily - at the same time big group stayed at the hotel and was noisy shouting in the corridor until late and started early. Also, they’d charge you 100yen if you want extra towel to use in the public bath (onsen). ##### Anna Stayed 1 night in May 2025 ### 10/10 Excellent #### JUNGWON Aug 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I highly recommend this hotel. The hotel is clean and staff was sooooo kind. Whenever I wanted somethings, they tried to fix it. The room was wider than I expected. The private restroom and shower room were separated and clean. I could Fuzi moutain cleary and close even from my room! There are many restaurants, bars, convenience stores, gift shops around hotel. And you could enjoy activties at lake like paddle board and boat. The lake is in front of the hotel and there are even swans swimming. It was a great experience at Sun plaza hotel. I wanna stay at this hotel again next time. ##### JUNGWON Stayed 1 night in Jul 2023 ### 4/10 Poor #### Wendy Dec 8, 2024 We arrived at the property @ 2.55 & all the lights in the foyer was switched off. One of the staff came & ask us to come back to check in @ 3pm. My husband & I looked at each other & thinking is only 5 mins to check in time. And is cold & raining outside. Do they expect us to wait outside for 5 mins in the cold??? We had a rental car & we parked the car in the front of the hotel & we were told not allow to park there. As this hotel is catered for Chinese tourist group all come by coaches. They only let the coaches to park there & don’t give a dame about other customers. The rooms of the hotel is a good size, that’s the only positive about this place. Other than this customer service is non existent. ##### Wendy Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Holly Dec 2, 2025 Disliked: Cleanliness, property conditions & facilities The location is great and my room had a great view of Mount Fuji. They also allowed me to use the onsen as a tattooed person but only from 11-12, which is fine. My bed and bedding were clean. The staff was also friendly but sadly everything else was bad. The place was filthy, there was a dirty hand print above the toilet as well as many other stains on the bathroom walls, the shower was moldy, the windows were not seal correctly and had mildew from condensation. The onsen was also filthy, a huge spot of soupy mildew was growing by the outdoor pools. The price is fine but not even worth it for how gross the place was. I might be one of the dirtiest hotels I’ve ever stayed in. It’s a shame, a deep clean, a coat of paint and repairs and this place would be so cute, but it’s not, it’s just gross. ![Handprint above toilet](https://a.travel-assets.com/ugc/hotel-reviews/3b0e7217-95fb-459d-beab-e9f403815a21-1764711276529.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Holly Stayed 4 nights in Nov 2025 ### 8/10 Good #### Wing Chung Dec 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities OK ##### Wing Chung Stayed 3 nights in Dec 2025 ### 8/10 Good #### Neri May 31, 2025 Liked: Amenities The onsen was good ##### Neri Stayed 1 night in May 2025 ### 8/10 Good #### Chanseethong Dec 27, 2024 Liked: Cleanliness, staff & service Good place ##### Chanseethong Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kaleb Sep 4, 2022 Liked: Cleanliness, staff & service, amenities Very friendly staff! ##### Kaleb Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Banyar Sep 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities extended 2 more days here since we liked the location. ##### Banyar Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Ethel Kealiiaukai Heather Mar 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful!! Waking up to the lake and Mt. Fuji was incredible. The onsen was great!! Loved this place!! ##### Ethel Kealiiaukai Heather Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Yichun Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful staff. Convenient location, close to both Family Mart and 7-11\. Restaurants closeby too. Safe and quiet area. ##### Yichun Stayed 1 night in Mar 2024 ### 10/10 Excellent #### PH Mar 17, 2023 Liked: Staff & service, amenities, property conditions & facilities Good and nice room allocated to us. Spectacular view of Mt. Fuji was right in front of our room's window when we woke up every morning. ##### PH ### 4/10 Poor #### Rebecca Nov 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The carpets in the room, halls, and entrance were discussing. Old stains, dirt, god knows what. The amenities in the room seemed clean but the carpets were terrible. The pillows were hard and weird- like they were stuffed with rice straw or something. I have never been in a Japanese hotel with such questionable cleanliness and lack of front office staff warmth. The hotel gets a lot of package tours- at least 4 buses came every night and left in the morning. I can’t believe they would book such a hotel with such a dirty carpet. I would think that the tour operators would have had so many complaints, they would look for something else. If there wasn’t any other place to stay, we wouldn’t have stayed there. Also, their guest washing/drying machine was questionably functional. The clothes were still damp after 2 hours. ##### Rebecca Stayed 3 nights in Nov 2025 ### 4/10 Poor #### Kyu Su Feb 10, 2024 Disliked: Cleanliness, staff & service, amenities The hotel is good for groups, but not for individual visits. They are not interested in personal visits. ##### Kyu Su Stayed 1 night in Feb 2024 ### 8/10 Good #### ying leung Mar 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities good ##### ying leung Stayed 1 night in Mar 2023 ### 6/10 Okay #### Tiffany Oct 17, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Decent The room is a little outdated and the a/c was not working. Fortunately, it was chilly outside, so we just cracked a window and that served as a/c. There was a spider in the room, not necessarily because of cleanliness, but just cause the hotel is pretty much in the wilderness. Not much in the surrounding area, but the hotel does have a family mart which served a bigger pro than I thought. Overall, a decent stay if you are just sleeping and not spending much time in the room. ##### Tiffany Stayed 4 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [The Road To Mt.Fuji](https://www.expedia.ca/Kofu-Hotels-The-Road-To-MtFuji.h42394037.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Cottage Yoshimura Kajihara-tei](https://www.expedia.ca/Kofu-Hotels-Cottage-Yoshimura-Kajihara-Tei.h19211343.Hotel-Information) > > [Fruit Park Fujiya Hotel](https://www.expedia.ca/Kofu-Hotels-Fruit-Park-Fujiya-Hotel.h10989407.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Kawaguchiko Station Inn](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Station-Inn.h15066351.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [The Noborisaka Hotel](https://www.expedia.ca/Kofu-Hotels-The-Noborisaka-Hotel.h26661540.Hotel-Information) > > [FUJIYAMA INN CONIFER](https://www.expedia.ca/Kofu-Hotels-Bself-Fuji-Villa.h38256354.Hotel-Information) > > [The Garden](https://www.expedia.ca/Kofu-Hotels-THE-GARDEN.h48191842.Hotel-Information) > > [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > > [Oriya Mt.Fuji -Miyabi-](https://www.expedia.ca/Kofu-Hotels-Oriya-MtFuji-Miyabi.h42394095.Hotel-Information) > > [Fuji Premium Hotel](https://www.expedia.ca/Fujiyoshida-Hotels-Fuji-Premium-Hotel.h113463292.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [HaoSTAY](https://www.expedia.ca/Kofu-Hotels-HAOSTAY.h42541370.Hotel-Information) > > [Fujinokura sukiya](https://www.expedia.ca/Kofu-Hotels-Fujinokura-Sukiya.h48230941.Hotel-Information) > > [Forest Village](https://www.expedia.ca/Fujikawaguchiko-Hotels-Forest-Village-Fuji-Premium-Resort.h9252617.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Guesthouse Curry Village](https://www.expedia.ca/Kofu-Hotels-Guesthouse-Curry-Village.h31473633.Hotel-Information)