Title: Costa Calero Hotel Thalasso & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Costa Calero Hotel Thalasso & Spa Hotel in Yaiza with 2 restaurants and 4 outdoor pools ![4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/fd4afe47.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/01b1d49f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, steam room, body treatments](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/589f6ad1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/12530c4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/6c23fd55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Costa Calero Hotel Thalasso & Spa offers an upscale experience near a boardwalk. Guests can try snorkeling, archery, and cycling, or simply relax at the poolside bar overlooking the ocean. Two on-site restaurants serve lunch and light fare throughout the day. 8.8 Excellent ## Popular amenities - - - - - - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1895491&PinnedHotelID=1895491&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/98eea8b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Garden View 9.2 Wonderful 7 reviews ### Highlights Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer Desk - 269 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/98eea8b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room (2 adults and 1 child) ### Highlights Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer Desk - 269 sq ft - Sleeps 3 - 1 Twin Bed OR 2 Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/2411d1cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use, Garden View ### Highlights Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer Desk - 269 sq ft - Sleeps 1 - 2 Twin Beds ![Double Room, Sea View (Select)](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/fff19244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View (Select) ### Highlights Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer Desk - 334 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/f2358e97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Sea View (Select) ### Highlights Separate sitting area Air conditioning Free cribs/infant beds LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub - 592 sq ft - 1 bedroom - Sea view - Sleeps 2 - 2 Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/f2358e97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Select, 2 adults and 1 child) ### Highlights Separate sitting area Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer - 592 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/f002f391.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Select - 3 adults) ### Highlights Separate sitting area Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer - 592 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### Superior Suite, 1 Bedroom (2) 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer - 538 sq ft - 1 bedroom - Sea view - Sleeps 2 - 2 Large Twin Beds ### Superior Suite, 1 Bedroom (2 adults and 1 child) ### Highlights Separate sitting area Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer - 538 sq ft - 1 bedroom - Sea view - Sleeps 3 - 2 Large Twin Beds ![Superior Suite, 1 Bedroom (3)](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/d19464d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom (3) ### Highlights Separate sitting area Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer - 538 sq ft - 1 bedroom - Sea view - Sleeps 3 - 2 Large Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/ebc91f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Balcony, Sea View (2 adultos) 9.2 Wonderful 7 reviews ### Highlights Balcony or patio Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer - 269 sq ft - Sea view - Sleeps 2 - 2 Large Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/ebc91f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (3 adultos) ### Highlights Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer Desk - 269 sq ft - Sea view - Sleeps 3 - 2 Large Twin Beds ![1 bedroom, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/2000000/1900000/1895500/1895491/ebc91f8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (2 adultos + 1 niño) ### Highlights Air conditioning LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Deep soaking bathtub Hair dryer Desk - 269 sq ft - Sea view - Sleeps 2 - 2 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYaiza-Hotels-Costa-Calero-Hotel-Thalasso-Spa.h1895491.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYaiza-Hotels-Costa-Calero-Hotel-Thalasso-Spa.h1895491.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.91889%2C-13.70443&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XgZPSKj-2BO6AF6WQwEIlIYE7fs=) Urbanizacion Puerto Calero, s/n, Yaiza, Lanzarote, 35570 #### What's nearby - Playa Chica - 4 min drive - 4.1 km - Puerto del Carmen Beach - 6 min drive - 5.6 km - Lanzarote Golf Resort - 7 min drive - 6.7 km - Pocillos Beach - 8 min drive - 7.5 km - Playa de Matagorda - 11 min drive - 10.1 km #### Getting around - Lanzarote Airport (ACE) - 13 min drive #### Restaurants - ‪Oceana - ‬14 min walk - ‪Ropavieja - ‬4 min walk - ‪Gohan Sushi Bar - ‬14 min walk - ‪Amura Restaurant - ‬6 min walk - ‪Mc Sorley's - ‬5 min walk ## About this property ### Costa Calero Hotel Thalasso & Spa Upscale hotel near Pocillos Beach At Costa Calero Hotel Thalasso & Spa, you can look forward to a poolside bar, a terrace, and a garden. Active travelers can enjoy snorkeling, cycling, and beach volleyball at this hotel. Treat yourself to aromatherapy, a facial, or Ayurvedic treatments at Thalasso & Spa Costa Calero, the onsite spa. Be sure to enjoy lunch and light fare along with international cuisine and ocean views at the two on-site restaurants. Enjoy the health club, as well as activities like archery and scuba diving. Free in-room WiFi is available to all guests, along with a playground and a hair salon. You'll also find perks like: - 4 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), bike rentals, and a vending machine - ATM/banking services, wedding services, and a billiards/pool table - Laundry services, books, and luggage storage Room features All 340 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Deep soaking tubs and hair dryers - Wardrobes/closets, LED light bulbs, and daily housekeeping ### All-inclusive details All-inclusive room rates at Costa Calero Hotel Thalasso & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals and snacks included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Kids club ### Lessons/classes/games Pilates Water fitness ### Entertainment Onsite entertainment and activities ## Similar properties ![4 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/970000/970000/969930/57ef52f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Lanzarote Resort & Spa – Adults only (+18) Yaiza - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 1,009 reviews CA $253 CA $271 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=969930&PinnedHotelID=969930&HadPinnedHotel=true®ionId=-1&adults=2) ![8 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/600000/598400/598321/febc70f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Lanzarote Playa Dorada Resort & Spa Yaiza - 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Pool - All-inclusive - Kitchen - Parking included 8.8 Excellent 192 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=2806855&PinnedHotelID=2806855&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free beach shuttle ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 8 for children - 2 restaurants - 3 bars/lounges - A poolside bar - Snack bar/deli ### Restaurants on site - La Magdalena - Mouro - Oyambre - Puerto Chico ### Things to do - 4 outdoor pools - Arcade/game room - Archery - Beach volleyball - Bicycle rentals - Bicycle repair station - Bicycle storage - Bicycle tours - Billiards/pool table - Books - Children's pool - Free children's club - Full-service spa - Health club - Piano - Playground - Scuba diving - Snorkeling ### Family friendly - 4 outdoor pools - Arcade/game room - Children's pool - Free children's club - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - Business center - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Tile flooring in public areas - Wheelchair accessible (may have limitations) ### More - 4 buildings - 5 floors - At least 80% lighting from LEDs - Biodegradable drinking straws available - Built in 2004 - Comprehensive recycling policy - No plastic drinking straws - No plastic water bottles - Reception hall - Smoking not allowed - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children - In-room safe fee: EUR 2.5 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 10:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the fitness facility with adult supervision Guests under 14 years old are not allowed in the spa ### Property is also known as Calero Hotel Costa Calero Hotel Costa Calero Yaiza Hotel Calero Hotel Calero Costa Costa Calero Hotel Thalasso Yaiza Hotel Costa Calero Yaiza Costa Calero Hotel Thalasso Costa Calero Thalasso Yaiza Costa Calero Thalasso & Yaiza Costa Calero Hotel Thalasso Spa Costa Calero Hotel Thalasso & Spa Hotel Costa Calero Hotel Thalasso & Spa Yaiza Costa Calero Hotel Thalasso & Spa Hotel Yaiza ## Frequently asked questions ### Does Costa Calero Hotel Thalasso & Spa have a pool? > Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM. ### How much does it cost to stay at Costa Calero Hotel Thalasso & Spa? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Costa Calero Hotel Thalasso & Spa on Nov 11, 2025 start from CA $331.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Yaiza-Hotels-Costa-Calero-Hotel-Thalasso-Spa.h1895491.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Costa Calero Hotel Thalasso & Spa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Costa Calero Hotel Thalasso & Spa? > There is free parking nearby. ### What time is check-in at Costa Calero Hotel Thalasso & Spa? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Costa Calero Hotel Thalasso & Spa? > Check-out is at noon. ### Are there all-inclusive benefits at Costa Calero Hotel Thalasso & Spa? > Some rate plans available at this hotel are all-inclusive. ### Where is Costa Calero Hotel Thalasso & Spa located? > Situated near a boardwalk/promenade, this spa hotel is 2.3 mi (3.7 km) from Playa de la Arena and 2.8 mi (4.5 km) from Puerto del Carmen Beach. Quemada Beach and Playa Chica are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Costa Calero Hotel Thalasso & Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 127 8 - Good 83 6 - Okay 19 4 - Poor 10 2 - Terrible 1 ### 10/10 Excellent #### Daniel Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel with great facilities and very relaxed atmosphere. Although I have given 5 stars for staff and service this is more a reflection upon the staff that are working very hard in what is clearly an understaffed hotel. This is not their fault and something that the management should be paying close attention to. All in all we had a really nice time and will be returning at some point ##### Daniel Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Elaine Sep 29, 2025 Liked: Cleanliness, staff & service, amenities Seems to attract older generation of clientele who do not want any noise during the day. Even just quiet music would have been good. Unless you go to where they are cooking the food ie : pasta stations the food isn’t kept hot enough so was always waiting for new trays to be added. The lady who prepares fresh omelettes is a whizz at them and lots of choices. Overall hotel good just not for me & my daughter(27) we prefer livelier hotels like the Elba in Playa Blanca ##### Elaine Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Amy Coralia Ureta Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely loved this hotel. The service, the friendliest staff, the food, the facilities. Everything was amazing. I loved how mamy languages the staff spoke which made it easy for us. Good location and the rooms were amazing too. I will definitely be returning to this hotel. ##### Amy Coralia Ureta Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Elaine Feb 6, 2025 Liked: Amenities We have returned to this hotel several times. Great food, very clean and helpful staff. Undergoing some refurbished at the moment. Love the new dining room. ##### Elaine Stayed 10 nights in Jan 2025 ### 8/10 Good #### Clifford Aug 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities there were a couple of staff that were a little grumpy mainly on the bars but apart from that it was a very pleasant stay ##### Clifford Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Paul Oct 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Value for money was exceptional ##### Paul Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Verified traveller Feb 24, 2024 Disliked: Cleanliness, property conditions & facilities food selection was very poor. feral cats on property. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Elsa Amelia Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. The only bad thing was no iron in the room. For us was important because we went to a wedding and we had to cross the whole hotel with iron board they do not bring you that even if you make a request. Management should take a note of that. Otherwise everything was great. ##### Elsa Amelia Stayed 6 nights in Sep 2024 ### 8/10 Good #### ANDREA Jan 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New Years Eve Last minute booking for 1 night NYE AI - had a garden room 11. Pleasantly surprised as we have Previously stayed in select room with SV Great night - gala buffet, show, drinks & fireworks at 12 ##### ANDREA Stayed 1 night in Dec 2022 ### 8/10 Good #### Jiri Jan 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superficial approach It can be seen that the hotel saves where possible: - most food tasteless - coming later for dinner means some dishes are not available - they serve half-raw fish from the grill, when I advertise it to the shift manager, it goes away - the sports pool is full of paper left over from the fireworks on January 5 - the sand by the pool is full of small dirt - new year's eve for double the price disappointment with dinner - it corresponded to 3 stars, I had a great new year's eve in Tenerife in a 4 star hotel and it can't be compared at all, just a disappointment in Lanzarote - food left over from New Year's Eve was served on the following days - the dinner service won't notice you (especially older gentlemen), you have to walk up to them - the supervisor at dinner is so good at shaking hands, he doesn't see anything of what he's supposed to see - young service okay - reception okay - Christmas decoration in order - neither pool had the declared temperature!!! - in a whole week, no one fixed the malfunctioning shower - dirty sunbeds - although the hotel boasts a SPA, it deserves a maximum of 3 stars for ordinary services and a change of management, which is indifferent There are hotels that do more than they have to and there are hotels that do less. This hotel did less, there were a lot of minor disappointments. ##### Jiri Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Nicola Oct 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel, great room and great staff. Would definitely go back. ##### Nicola Stayed 3 nights in Oct 2025 ### 8/10 Good #### Stefanie Oct 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Saubere Zimmer mit genügend Ablagemöglichkeiten, geräumiges Bad. Schöner Balkon mit Sichtschutz. Personal bemüht, teilweise überfordet. Vielfältige Auswahl auch an frisch zubereiteten Gerichten bei allen Mahlzeiten. Große Getränkeauswahl bei AI. Cocktails teilweise vorgemixt und mit weniger hochwertigen Spirituosen zubereitet. Personal an der Pianobar teilweise lustlos, ging nicht auf Sonderwünsche ein. ##### Stefanie Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Ruth Georgina Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel and it's amenities. We asked at reception about borrowing an iron and kettles for our 3 rooms and we were able to. We would have liked a restaurant in the hotel and not just the buffet style in all inclusive. ##### Ruth Georgina Stayed 10 nights in Aug 2025 ### 10/10 Excellent #### Helana Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely ##### Helana Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Tobias Jun 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All in all ein tolles Hotel! Verbesserung beim Essen notwendig. Klassiches Hotel Buffet Essen, dass kaum Geschmack mit sich bringt! Der Rest ist einwandfrei und wir werden wieder hier her kommen ##### Tobias Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Marion Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a beautiful hotel. We were very lucky to get an upgrade and the suite was spacious with a wonderful view overlooking the ocean. Only downside for us was the size of the hotel. We prefer smaller, boutique type hotels and this hotel is quit large. There is also limited places to eat (only one dining room) unless you want to walk to the nearby wharf. ##### Marion Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kirsty May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay- would return. I stated AI with my sister for a relaxing weekend. The rooms were spotless, with daily cleaning service. Breakfast was the standout meal with lots of choice and nice juices. We received a complimentary two-hour spa entry, which was a great perk. If you're not all-inclusive, it’s well worth the €11 entry fee, as the spa offers a sauna, steam room, bubble jets etc. both inside and out pool. We also treated ourselves to a massage, which was excellent and reasonably priced. The hotel has three pools not including the Spa- one is salt water. There was plenty of seating areas to relax. There are three bars, each offering a good selection of drinks, with the piano bar having the widest variety. It would be good to have had a menu so guests were aware what is included in the ‘all inclusive’. The hotel is less than 10 minutes by car to Puerto del Carmen, we found a costal walk which takes about 45 mins with beautiful views or the hotel has a shuttle service, which runs frequently throughout the day. A taxi from the hotel to Puerto del Carmen costs around €8 and the hotel is conveniently located close to the airport, with a taxi ride costing approximately €25. The staff were warm and welcoming throughout our stay, especially the reception team. Our flight was in the evening and we were allowed to use the AI until 6pm, which was so helpful. I’d definitely return. ##### Kirsty Stayed 3 nights in May 2025 ### 8/10 Good #### helen May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lush vegetation, well maintained, great breakfast and lovely staff ##### helen Stayed 2 nights in May 2025 ### 8/10 Good #### Noemi May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo perfecto ##### Noemi Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Lynsey May 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a fantastic stay and would absolutely recommend this hotel! We only came for 1 night but we had access to the facilities for 36 hours - it was brilliant. Plenty food to choose from as well as drinks! And the access to spa for 2 hours is an added bonus - couldn’t believe it! Had a lovely time. ##### Lynsey Stayed 1 night in May 2025 ### 10/10 Excellent #### Andrew Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very enjoyable short stop over. 1st time at the hotel for a two night stop, easy check in, stayed all inclusive, excellent value, great choice of food and drink. Great idea to give a free spa session if all inclusive. Good choice of swim pools and activities throughout the day, good evening entertainment, Friday morning market down at the harbour a bonus. ![](https://a.travel-assets.com/ugc/hotel-reviews/2349CF720896C187C754458EE84D745B5CF865251743701472628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1B683F8FA8296A0DB0835EB9ACC614828AA77E231743701469219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF95C7BEBB41FBE437531D4EA0F155F335BB6CA01743701460127.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Claudio Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Splendid hotel, highly recommended ##### Claudio Stayed 4 nights in Feb 2025 ### 8/10 Good #### Angharad Mar 29, 2025 Liked: Cleanliness, staff & service Good staff - very friendly and helpful Room good Hotel just a little tired in public spaces and wished a pool had been heated to a reasonable temperature in March. ##### Angharad Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Hannah Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay. ##### Hannah Stayed 2 nights in Feb 2025 ### 8/10 Good #### Olivier Feb 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Tout est très bien sauf la connexion wifi qui est beaucoup trop faible et très instable. ##### Olivier Stayed 21 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Dublin](https://www.expedia.ca/Dublin-Hotels.d178256.Travel-Guide-Hotels) > > [Hotels in Québec City](https://www.expedia.ca/Quebec-City-Hotels.d180017.Travel-Guide-Hotels) > > [Hotels in Hudson](https://www.expedia.ca/Hudson-Hotels.d55762.Travel-Guide-Hotels) > > [Santa Catalina, a Royal Hideaway Hotel](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Santa-Catalina.h11800.Hotel-Information) > > [Hotels near Times Square](https://www.expedia.ca/Times-Square-Hotels.0-l502080-0.Travel-Guide-Filter-Hotels) > > [Hotels in Mallorca Island](https://www.expedia.ca/Mallorca-Island-Hotels.d602317.Travel-Guide-Hotels) > > [Barceló Santiago - Adults Only](https://www.expedia.ca/Santiago-Del-Teide-Hotels-Barcelo-Santiago.h970635.Hotel-Information) > > [Sandos Papagayo Hotel](https://www.expedia.ca/Yaiza-Hotels-Sandos-Papagayo-Hotel.h1200264.Hotel-Information) > > [DeltaHotels Hotels in Kananaskis](https://www.expedia.ca/Kananaskis-Hotels-Delta-Hotels.0-0-d177767--bDeltaHotels.Travel-Guide-Filter-Hotels) > > [Sheraton New Orleans Hotel](https://www.expedia.ca/New-Orleans-Hotels-Sheraton-New-Orleans-Hotel.h6914.Hotel-Information) > > [Hampton Inn & Suites by Hilton Kelowna Airport](https://www.expedia.ca/Kelowna-Hotels-Hampton-Inn-Suites-Kelowna.h42574398.Hotel-Information) > > [Radisson Blu Resort & Spa, Gran Canaria Mogan](https://www.expedia.ca/Mogan-Hotels-Radisson-Blu-Resort-Spa.h16085753.Hotel-Information) > > [Gran Melia Palacio de Isora](https://www.expedia.ca/Guia-De-Isora-Hotels-Gran-Melia-Palacio-De-Isora.h1876184.Hotel-Information) > > [Cheap Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels-Cheap-Hotels.0-0-d6141041-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Montreal (YUL) to Mahé Island (SEZ)](https://www.expedia.ca/lp/flights/yul/sez/montreal-to-victoria) > > [Flights from Calgary (YYC) to Chengdu (CTU)](https://www.expedia.ca/lp/flights/yyc/ctu/calgary-to-chengdu) > > [Flights from Paris (CDG) to Tel Aviv (TLV)](https://www.expedia.ca/lp/flights/cdg/tlv/paris-to-tel-aviv) > > [Flights from Toronto (YYZ) to Belgrade (BEG)](https://www.expedia.ca/lp/flights/yyz/beg/toronto-to-belgrade) > > [Flights from Cassidy (YCD) to Kamloops (YKA)](https://www.expedia.ca/lp/flights/ycd/yka/nanaimo-to-kamloops) > > [Qantas Airways](https://www.expedia.ca/Qantas-Airways-Flights.cQF.Travel-Guide-Airlines) > > [Flights from Prince George (YXS) to Smithers (YYD)](https://www.expedia.ca/lp/flights/yxs/yyd/prince-george-to-smithers) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Lincoln (YFC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yfc/yyz/fredericton-to-toronto) ### Activities > [Things to do in Chaguanas](https://www.expedia.ca/Things-To-Do-In-Chaguanas.d6347166.Travel-Guide-Activities) ### Packages > [Punta Cana](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/601906/Punta-Cana) ### Vacation Rentals > [Anaheim Vacation Rentals](https://www.expedia.ca/Anaheim-Vacation-Rentals.d5921.Travel-Guide-VacationRentals) ### General > [Visit Ibiza City Centre](https://www.expedia.ca/Ibiza-Town-Ibiza-City-Centre.dx553248633937780861) > > [Visit Old Quebec](https://www.expedia.ca/Quebec-City-Old-Quebec.dx6058216)