Title: Hotel Paraiso Encantado - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=59067989&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Paraiso Encantado Escape to serenity surrounded by lush gardens. Relax by the pool or indulge in delicious local cuisine. ## Photo gallery for Hotel Paraiso Encantado ![Mountain view - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/da2945d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/53d8ce77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/5794ec90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, individually decorated - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/93bdd7f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Studio Suite, Mountain View (Linda vista #1) - Hotel Paraiso Encantado (Xilitla)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/5d8de45f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Las Pozas, Hotel Paraiso Encantado offers a tranquil escape with a beautiful garden, outdoor pool and children's pool. Unwind on the sun-kissed terrace or enjoy local flavors at the restaurant and bar while staying connected with in-room WiFi. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Breakfast available ## Room options ### Check availability for these dates Tonight [Mar. 6 - Mar. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 7 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 12 of 12 rooms ### View all photos for Honeymoon Studio Suite, Mountain View (Flor de liz #1) ![Honeymoon Studio Suite, Mountain View (Flor de liz #1)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/19dfb012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Studio Suite, Mountain View (Flor de liz #1) ### Highlights Separate dining area Soundproofed Individually decorated Private pool Air conditioning Egyptian cotton linens Premium bedding Heated bathroom floor - Mountain view - 484 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Romantic Room, Mountain View (Flor de liz #2) ![Romantic Room, Mountain View (Flor de liz #2)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/d70dba24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, Mountain View (Flor de liz #2) ### Highlights Balcony Separate dining area Soundproofed Individually decorated Private pool Air conditioning Heating Egyptian cotton linens - Mountain view - 484 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Comfort Room, Pool View (Orquídeas #4) ![Comfort Room, Pool View (Orquídeas #4)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/43e2bf7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Pool View (Orquídeas #4) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding Heated bathroom floor Private bathroom Located on the top floor - 388 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Honeymoon Studio Suite, Mountain View (Linda vista #1) ![Honeymoon Studio Suite, Mountain View (Linda vista #1)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/5d8de45f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Studio Suite, Mountain View (Linda vista #1) ### Highlights Furnished balcony Separate dining area Soundproofed Individually decorated Private indoor hot tub Air conditioning Heating Premium bedding - Mountain view - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Comfort Room, Pool View (Orquídeas #2) ![Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/7394b5bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Pool View (Orquídeas #2) ### Highlights Soundproofed Individually decorated Air conditioning Heating Premium bedding Separate bedroom Egyptian cotton linens Rainfall showerhead - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room, Pool View (Orquídeas #3) ![Egyptian cotton sheets, premium bedding, individually decorated](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/346f67f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, Pool View (Orquídeas #3) 8.0 Very good 1 review ### Highlights Soundproofed Individually decorated Air conditioning Heating Egyptian cotton linens Premium bedding Rainfall showerhead Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Business Room, Pool View (Orquídeas #1) ![Business Room, Pool View (Orquídeas #1)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/8d4335f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room, Pool View (Orquídeas #1) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding Heated bathroom floor Hair dryer Rainfall showerhead - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Quadruple Room, Pool View (Helechos 1) ![Family Quadruple Room, Pool View (Helechos 1)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/6383e244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Pool View (Helechos 1) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding Heated bathroom floor Private bathroom Iron/ironing board - 388 sq ft - Sleeps 5 - 3 Double Beds ### View all photos for Family Room, Pool View (Helechos 2) ![Family Room, Pool View (Helechos 2)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/86c19b00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View (Helechos 2) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding Heated bathroom floor Private bathroom Iron/ironing board - Sleeps 4 - 4 Double Beds ### View all photos for Panoramic Double Room, 1 Bedroom (Lajas) ![Panoramic Double Room, 1 Bedroom (Lajas)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/d14c6acb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, 1 Bedroom (Lajas) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding 2 bathrooms Private bathroom Heated bathroom floor - Hill view - 527 sq ft - Sleeps 4 - 2 Double Beds ### Room, Garden View (Lirios #1) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding Heated bathroom floor Private bathroom Iron/ironing board - Garden view - Sleeps 4 - 2 Double Beds ### View all photos for Family Double Room, Garden View (Lirios #2) ![Family Double Room, Garden View (Lirios #2)](https://images.trvl-media.com/lodging/60000000/59070000/59068000/59067989/afa5340f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, Garden View (Lirios #2) ### Highlights Soundproofed Individually decorated Air conditioning Egyptian cotton linens Premium bedding Separate bedroom Heated bathroom floor Private bathroom - Garden view - 388 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXilitla-Hotels-Hotel-Paraiso-Encantado.h59067989.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXilitla-Hotels-Hotel-Paraiso-Encantado.h59067989.Hotel-Information) ## About the area Located in Xilitla, Hotel Paraiso Encantado is in the historical district and near theme parks. Las Pozas is a popular attraction and the area's natural beauty can be seen at Cave of Swallows and Tamul Waterfall. Enjoy the great outdoors with mountain climbing, ziplining, and rock climbing, or hop on a moped rental nearby and explore all the area has to offer. [Visit our Xilitla travel guide](https://www.expedia.ca/Xilitla.dx6303258) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.39671%2C-98.99671&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lqdYE557_ZfO6VFciHliSrWxnB0=) Camino Las Pozas - 10, Xilitla, SLP, 79900 ### What's nearby - ![A pair of surrealistic stairs that lead nowhere, part of the amazing castle and garden designed by Edward James.](https://images.trvl-media.com/place/553248621532628482/9c2c05c4-9403-4ff2-99f0-e092bc0b07b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Pozas 2 min walk \- 0.2 km - ![Chuveje waterfall](https://images.trvl-media.com/place/6303244/edfd1e66-5fde-4430-af63-6f39cc16bfd0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sierra Gorda Biosphere Reserve 33 min drive \- 22.6 km - Leonora Carrington Museum 3 min drive \- 3.1 km - Church of San Agustin 3 min drive \- 3.1 km - Plaza Principal Xilitla 3 min drive \- 3.1 km ### Restaurants - Cafe Cereza 8 min walk - Posada Casa James 7 min walk - Los Cafés 4 min drive - Comedor Saris 4 min drive - El Museo 4 min drive ## About this property ### Hotel Paraiso Encantado Hotel near Las Pozas Consider a stay at Hotel Paraiso Encantado and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, a banquet hall, and luggage storage Room features All guestrooms are individually decorated, and have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Heated floors and soap - Wardrobes/closets and daily housekeeping ## Similar properties ![Balcony](https://images.trvl-media.com/lodging/83000000/82980000/82976600/82976593/ea97af72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada James Xilitla - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 133 reviews CA $97 CA $117 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=82976593&PinnedHotelID=82976593&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38390000/38388500/38388470/cad656bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real De Lua Xilitla - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 159 reviews CA $112 CA $134 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=38388470&PinnedHotelID=38388470&HadPinnedHotel=true®ionId=-1&adults=2) ![50-inch Smart TV with digital channels, TV](https://images.trvl-media.com/lodging/93000000/92970000/92964700/92964668/b60dedb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBlanca Xilitla Xilitla - Pool - Free WiFi - Air conditioning 10 Exceptional 43 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=92964668&PinnedHotelID=92964668&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96690000/96686400/96686389/9f59d181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada El Castillo Xilitla - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 26 reviews CA $149 CA $178 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=96686389&PinnedHotelID=96686389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100310000/100304900/100304887/3daf0b86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldea Nanacatli Xilitla - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=100304887&PinnedHotelID=100304887&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/88000000/87920000/87915600/87915511/9609b081.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cerveceria James Hotel y Spa Xilitla - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 75 reviews CA $106 CA $127 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=87915511&PinnedHotelID=87915511&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/102000000/101520000/101512400/101512362/d839f70e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Río HOTEL y glamping Jalpan de Serra - Pool - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 61 reviews CA $97 CA $116 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=101512362&PinnedHotelID=101512362&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/103000000/102820000/102819100/102819064/c5553c48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL HACIENDA HUASTECA Aquismon - Pool - Hot tub - Pet friendly - Free WiFi 9.0 Wonderful 28 reviews CA $93 CA $112 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=102819064&PinnedHotelID=102819064&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/118000000/117150000/117145400/117145371/d546478f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Jalpan Jalpan de Serra - Pool - Pet friendly - Free WiFi - Restaurant 8.2 Very good 28 reviews CA $88 CA $105 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=117145371&PinnedHotelID=117145371&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114200000/114191600/114191529/70d15a8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DEL RIO HOTEL Axtla de Terrazas - Pet friendly - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 7 reviews CA $93 CA $111 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=114191529&PinnedHotelID=114191529&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=59067989&PinnedHotelID=59067989&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=59067989,82976593,38388470,92964668,96686389) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free secured, uncovered self parking on site - Onsite parking options include a carport ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 80 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In a state park - In the mountains - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator - Tile flooring in room ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets ### Bathroom - Heated bathroom floor - Soap - Toilet paper - Towels provided ### More - Air conditioning - Individual decor - Iron/ironing board - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: 11:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), key retrieval ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 80 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 59067989 ### We should mention This property does not have elevators Pool access available from 9:00 AM to 10:30 PM ### Property is also known as Hotel Paraiso Encantado Hotel Hotel Paraiso Encantado Xilitla Hotel Paraiso Encantado Hotel Xilitla ## Frequently asked questions ### Does Hotel Paraiso Encantado have a pool? ### Is Hotel Paraiso Encantado pet-friendly? ### How much is parking? ### What time is check-in at Hotel Paraiso Encantado? ### What time is check-out at Hotel Paraiso Encantado? ### Does Hotel Paraiso Encantado provide a shuttle to the airport? ### Where is Hotel Paraiso Encantado located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Paraiso Encantado Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 22 8 - Good 10 6 - Okay 2 4 - Poor 4 2 - Terrible 1 ## Reviews ### 8/10 Good #### Jazmine Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities It is a nice hotel, safe, convenient... there is a restaurant, a pool and parking. Rooms are fine, beds are comfy the only thing was the toilet, and there was no tv. No elevators, just stairs to the rooms. I will stay here again anyway becayse of how comfy I was. ##### Jazmine Stayed 2 nights in May 2025 ### 6/10 Okay #### Daniel Aug 7, 2024 Liked: Cleanliness, staff & service #### Adequate but noisy The hotel is close to the Edward James gardens but not to anything else. The restaurant is fairly limited in its offerings. There were several families there at the time and the noise carried into our room. ##### Daniel Stayed 2 nights in Jul 2024 ### 8/10 Good #### Juan Jose Apr 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities :) ##### Juan Jose Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Pey Dec 26, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Great location and the restaurant is very nice. The room is clean and spacious. The heater is a big plus as we were there during the cold day. Unfortunately, the hot water doesn’t work and the toilet is clogged. The manager checked the hot water but it still didn’t work. We were not able to take showers. ##### Pey ### 8/10 Good #### Michaela Jan 31, 2026 Liked: Cleanliness, property conditions & facilities Im grünen Paradies wie der Name schon sagt ##### Michaela Stayed 1 night in Jan 2026 ### 6/10 Okay #### CINTHIA ALEJANDRA RUIZ Sep 12, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities La vista a las montañas desde la habitacion es la que hace que valga mucho la pena, la limpieza está bien a secas, lo malo es el servicio prácticamente no hay atención al cliente, cualquier cosa que se requiera se batalla, y te cobran hasta un vaso con hielo ##### CINTHIA ALEJANDRA RUIZ Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### ENRIQUE Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities todo muy bien.. comodo y tranquilo y limpio ##### ENRIQUE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Denice Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito el Hotel ##### Denice Stayed 1 night in Aug 2025 ### 8/10 Good #### Eduardo Aug 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities No me gusto el servicio del restaurante, ##### Eduardo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gabriela Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien todo ##### Gabriela Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Mayanín Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La habitación estuvo muy bonita, el hotel está rodeado de naturaleza así que hubo un pájaro que estuvo picando la puerta de cristal desde las 6 de la mañana. Por otro lado está cerca de el castillo de Edwar Edwar James. ##### Mayanín Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Karla Jul 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y habitaciones muy espaciosas y limpias ##### Karla Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Rosa May 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El hotel está muy bonito y tranquilo. Las personas que trabajan ahí todos fueron muy amables ##### Rosa Stayed 2 nights in May 2024 ### 8/10 Good #### Raul Feb 20, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Recomendación TV, y ver mejoras en el agua caliente ya que no duraba casi nada en habitacion inferior bromelia ##### Raul Stayed 3 nights in Feb 2024 ### 4/10 Poor #### Elizabeth Dec 28, 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness El hotel en si es precioso y en excelente ubicación. Tiene buen restaurante y servicio Pero el inodoro o toilet esta defectuoso emana gases y olores. Eso es incomodo ##### Elizabeth Stayed 1 night in Dec 2023 ### 8/10 Good #### Carlos Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar y tranquilo. La gente muy amable ##### Carlos Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Francisco Manuel Aug 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio, todo el personal, (facho, Maricela, etc.) el dueño Mario de trato amable, sencillo (un plus para los viajeros) las habitaciones de lujo, inmaculadas de limpias, todo funciona, muy recomendable, ##### Francisco Manuel Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Jose Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpio…. Muy buena comida …. Muy buena atención ##### Jose Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Carlos Jun 13, 2022 Disliked: Cleanliness, staff & service Cerca del atractivo turístico ##### Carlos Stayed 1 night in Jun 2022 ### 8/10 Good #### Sandra Garcia Sep 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen lugar para descansar ##### Sandra Garcia Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Lesli Aug 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó el estar en contacto con la naturaleza el sonido de los pajaros y del río y que el hotel esta super cerca del jardín de Edward james a solo unos pasos caminando ##### Lesli Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Jul 6, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place was amazing ##### Verified traveller Stayed 1 night in Jul 2021 ### 4/10 Poor #### Alejandro May 29, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Triste estancia por mal servicio Fue mala experiencia pues el Hotel empalmo reservaciones y nos mando a otro lugar muy malo sin atencion no restarurant y llovia todos los dias y el hotel se goteaba muy mal la atencion ##### Alejandro Stayed 3 nights in May 2021 ### 10/10 Excellent #### Verified traveller May 18, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó mucho la forma que tiene el hotel, además que las personas son muy agradables. ##### Verified traveller Stayed 3 nights in May 2021 ### 10/10 Excellent #### Jose Alejandro Apr 26, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente lugar para ir a los Jardines de Edward Excelente ubicación y servicio! El desayuno esta delicioso ##### Jose Alejandro Stayed 1 night in Apr 2021 ### Expedia's Latest Trends ### Hotels > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information) > - [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > - [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > - [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > - [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > - [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [El Molino Hotel Boutique](https://www.expedia.ca/Rio-Verde-Hotels-El-Molino-Hotel-Boutique.h83048871.Hotel-Information) > - [Bel-Ha Ecoparque](https://www.expedia.ca/El-Naranjo-Hotels-Bel-Ha-Ecoparque.h37876870.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > - [Hotel San Luis](https://www.expedia.ca/San-Luis-Potosi-Hotels-Hotel-San-Luis.h1700833.Hotel-Information) > - [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > - [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > - [Hotel Riu Palace Pacifico - Adults Only - All Inclusive](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Riu-Palace-Pacifico-Adults-Only-All-Inclusive.h1928037.Hotel-Information)