Title: Gran Hotel Xalapa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10370792&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel Xalapa Travelers find a peaceful urban retreat with verdant gardens in Xalapa, where days filled with activities lead to evenings of fine dining and cocktails ## Photo gallery for Gran Hotel Xalapa ![Outdoor pool, open 9 AM to 8 PM, sun loungers - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/4d2954ad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/73ea97a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/1eb5ed67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/738f96c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed (Master) - Gran Hotel Xalapa (Xalapa)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/24aa8123.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Xalapa, Gran Hotel Xalapa combines relaxation with adventure. Visitors can stroll through the garden, sample international dishes at Mocafetos restaurant, or relax by the outdoor pool on comfortable sun loungers. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=10370792&PinnedHotelID=10370792&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/4d4fb416.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 3 reviews ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Shower/tub combination - 301 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Standard Room ![Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/0f23dca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 6 reviews ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Private bathroom Shower/tub combination Cable channels - 301 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/58aa434b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Shower/tub combination - 377 sq ft - Sleeps 4 - 2 Double Beds OR 1 Double Bed ### View all photos for Suite, 1 King Bed (Master) ![Suite, 1 King Bed (Master)](https://images.trvl-media.com/lodging/11000000/10380000/10370800/10370792/2aa9db82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Master) 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Shower/tub combination - 431 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Gran-Hotel-Xalapa.h10370792.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Gran-Hotel-Xalapa.h10370792.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.53117%2C-96.92971&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZrKeOQTLzFB7emHtTOTAY6nHttc=) Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000 #### What's nearby - Los Tecajetes Park \- 2 min walk \- 0.2 km - State Theatre \- 8 min walk \- 0.7 km - Juarez Park \- 10 min walk \- 0.9 km - Xalapa Cathedral \- 12 min walk \- 1.0 km - Palacio de Gobierno \- 12 min walk \- 1.0 km #### Getting around - Xalapa Station - 17 min drive - General Heriberto Jara Intl. Airport (VER) - 107 min drive #### Restaurants - ‪ZOOM terraza - ‬4 min walk - ‪La Estancia de los Tecajetes - ‬5 min walk - Hotel Xalapa - ‪Tom Mix - ‬5 min walk - ‪Maíz & Trigo - ‬3 min walk ## About this property ### Gran Hotel Xalapa Upscale hotel near Xalapa Cathedral Consider a stay at Gran Hotel Xalapa and take advantage of a terrace, a garden, and a playground. The on-site international cuisine restaurant, Mocafetos, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), meeting rooms, and an elevator - Smoke-free premises, a gift shop, and a 24-hour front desk Room features All 200 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Free infant beds and free extra beds - Bathrooms with shower/tub combinations and free toiletries - Flat-screen TVs with cable channels - Balconies or patios, daily housekeeping, and phones ## Similar properties ![Club Room, 1 King Bed | Property amenity](https://images.trvl-media.com/lodging/12000000/11860000/11855000/11854978/9033c411.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma by Fiesta Americana Xalapa Nubara Xalapa - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 588 reviews CA $87 CA $102 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=11854978&PinnedHotelID=11854978&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/70000/63800/63710/4a5fb9c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Xalapa Xalapa - Pool - Hot tub - Pet friendly - Parking included 7.6 Good 456 reviews CA $70 CA $82 total includes taxes & fees Jan 7 - 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Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 119 reviews CA $58 CA $68 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=21824989&PinnedHotelID=21824989&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/17000000/16410000/16402800/16402772/b7ac7ea6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada del Virrey Xalapa Centro - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 153 reviews CA $77 CA $90 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=16402772&PinnedHotelID=16402772&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714235/04eb4758.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colombe Hotel Boutique Xalapa - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 294 reviews CA $92 CA $129 total includes taxes & fees Jan 8 - Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=4714235&PinnedHotelID=4714235&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892895/26c5c61e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Las Margaritas Sucursal Centro Xalapa Centro - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 274 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=3892895&PinnedHotelID=3892895&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35900000/35894000/35893940/bf04e164.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Central, Xalapa Xalapa - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 253 reviews CA $45 CA $58 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=35893940&PinnedHotelID=35893940&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/25100/25026/d19fcc9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Xalapa Xalapa - Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $101 CA $120 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=25026&PinnedHotelID=25026&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free secured, covered self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Galeria - Mocafetos ### Things to do - Children's pool - Gym - Outdoor pool - Playground ### Family friendly - Children's pool - Free rollaway/extra bed - In-room crib - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Conference space - Meeting rooms ### Outdoors - Garden - Outdoor furniture - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Pool access ramp on site - Pool hoist on site - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Phone ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before 1 PM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 110.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 9 AM to 8 PM ### Property is also known as Gran Hotel Xalapa Gran Xalapa ## Frequently asked questions ### Does Gran Hotel Xalapa have a pool? ### Is Gran Hotel Xalapa pet-friendly? ### How much is parking? ### What time is check-in at Gran Hotel Xalapa? ### What time is check-out at Gran Hotel Xalapa? ### Where is Gran Hotel Xalapa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gran Hotel Xalapa Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 101 8 - Good 119 6 - Okay 78 4 - Poor 29 2 - Terrible 20 ## Reviews ### 4/10 Poor #### Jerry C. Nov 13, 2025 Let me talk ##### Jerry C. Stayed 1 night in Nov 2025 ### 6/10 Okay #### CP Jacqueline Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### CP Jacqueline Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gaby Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities yes i like it ##### Gaby Stayed 2 nights in Aug 2024 ### 8/10 Good #### carlos tiburcio martinez Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### carlos tiburcio martinez Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Carlos Jan 22, 2023 Disliked: Staff & service, amenities, property conditions & facilities Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it. ##### Carlos Stayed 7 nights in Jan 2023 ### 6/10 Okay #### Brenda Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Las habitaciones y em personal estuvo bien. Pero la habitación que me dieron, se escuchaba mucho ruido por la noche (por fiestas que habían) y por la mañana otros ruidos(no se si de limpieza, de una bomba o un motor), por lo que no pude dormir bien. ##### Brenda Stayed 1 night in Dec 2025 ### 6/10 Okay #### Eli Dec 5, 2025 Liked: Cleanliness La cama estaba muy pequeña de largo, los pies me quedaban colgando, mido 1.70\. El baño tenia bañera pero no tenía el tapon solo la pura cadena y el seguro de la lllave no funcionaba ##### Eli Stayed 1 night in Nov 2025 ### 10/10 Excellent #### J. Armando Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Un buena atención ##### J. Armando Stayed 5 nights in Nov 2025 ### 4/10 Poor #### John Nov 15, 2025 Disliked: Staff & service, amenities, property conditions & facilities Noise from renovations in the hotel was considerable. ##### John Stayed 1 night in Nov 2025 ### 8/10 Good #### Eleonaí Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lo que requiero está bien Lamento que no esté incluido el desayuno. ##### Eleonaí Stayed 1 night in Oct 2025 ### 8/10 Good #### JAHIR Oct 19, 2025 Liked: Staff & service, amenities El único detalle que no me gusto, fue que ... llegue con un sandwich y lo coloque sobre el tocador de la habitación, en lo que baje mis maletas y etc, cuando me lo iba a comer vi que una cucaracha ya me había ganado, la cual salió del cajón y se quería volver a esconder, pero la alcance y la deje muerta sobre el piso. Por favor, pidan al personal de limpieza que revisen las habitaciones antes de entregarlas al huésped. Por lo demás estuvo excelente, muy cómodo y accesible. El personal muy servicial, solo que había cosas como una silla, que no nos pudieron dar, pero pedimos una cafetera y tasas y esa si, nos la prestaron. Muy a gusto!! ![](https://a.travel-assets.com/ugc/hotel-reviews/f45488f1-79a5-45a8-9adb-50178685c7eb-1760913335056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e071efe4-7e4e-4394-983f-d3676bc38f9f-1760913339061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a233b020-af19-4aa6-abd9-ddd6541eda20-1760913348001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9ab716f-c85c-4f90-8040-ddbf1df95eef-1760913452914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JAHIR Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Jonnathan Josue Oct 15, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Me gustan los cuartos, la propiedad es muy grande pero hay lugares que les falta repara, tiene gimnasio pero es muy limitado y la mayoría de implementos no funcionan ##### Jonnathan Josue Stayed 2 nights in Oct 2025 ### 8/10 Good #### Eduardo Oct 13, 2025 Liked: Cleanliness, staff & service Habitaciones limpias pero descuidadas. ##### Eduardo Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Victor Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La habitacion muy limpia El personal muy atento El jardin muy bonito Agua de la Alberca fria pero un lugar muy bonito ##### Victor Stayed 4 nights in Oct 2025 ### 2/10 Terrible #### Martha Angélica Oct 6, 2025 Liked: Cleanliness, amenities Disliked: Staff & service No aplica ##### Martha Angélica Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Ernestina Sep 30, 2025 El deterioro en que se encuentran las instalaciones, y el mobiliario las cortinas sucias, las alfombras viejiiisimas,todo viejo sin mantenimiento, el elevador sin sensores El personal amable y el restaurante muy bueno ##### Ernestina Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Norma Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Era muy segura el área de estacionamiento, muy limpio, el personal muy amable, el restaurante estupendo igual la alberca, el bar. La relación calidad-precio excelente. Muy recomendable. ##### Norma Stayed 1 night in Sep 2025 ### 8/10 Good #### Victoria Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La reservación no estaba completa, uno de los cuartos tuvimos que esperar a que estuviera limpio, el asiento del sanitario estaba roto aunque lo cambiaron rapidamente, el aire acondicionado no servia cuaro3129 y desactivaron todas las llaves de los cuartos el domingo, asi mismo se tenia que ver la clave del internet seguido ##### Victoria Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Mauricio Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fué una muy bonita experiencia, no tengo una sola queja del hotel ##### Mauricio Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Cruz García Sep 1, 2025 Disliked: Staff & service Es muy grande con áreas verdes y alberca. Puede ser muy tranquilo y familiar pero si toca conversión el personal no es suficiente. Hay áreas cerradas porque es un hotel viejo y necesita remodelaciones. La recepción es muy impersonal y poco servicial. Pero si buscas un lugar donde no te molesten, con mucho estacionamiento, naturaleza y tranquilidad, este es el lugar! ##### Cruz García Stayed 1 night in Aug 2025 ### 8/10 Good #### Joaquin Aug 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel es bastante ámbito las habitaciones amplias y cómodas sin embargo se ve muy o paso de los años, mobiliario muy viejito ##### Joaquin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Matt Aug 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Siempre agradable quedarme ahí ##### Matt Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Guadalupe Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien!!! ##### Guadalupe Stayed 2 nights in Jun 2025 ### 8/10 Good #### Cesar Jun 20, 2025 Parece un laberinto y a mí me tocó hasta el final ##### Cesar Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Jose Jun 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Se les pide una bolsa para la ropa sucia a las 8 pm y dice el de recepcion que no esta la ama de llaves ##### Jose Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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