Front of property

Reviews of Super 8 by Wyndham Fort Chiswell/Wytheville Area

2 out of 5
Super 8 by Wyndham Fort Chiswell/Wytheville Area
194 Fort Chiswell Rd, Max Meadows, VA

Reviews

7.8

Good

Rating 10 - Excellent. 221 out of 618 reviews" "
Rating 8 - Good. 206 out of 618 reviews" "
Rating 6 - Okay. 95 out of 618 reviews" "
Rating 4 - Poor. 43 out of 618 reviews" "
Rating 2 - Terrible. 53 out of 618 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the freeway easy to set up …easy for loading and unloading our stuff
Stayed 1 night in Apr 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Great price. Really nice people run this place. Staff is great. Breakfast too. It was super clean. HOT HOT showers. Beds are not hard. I stay here often. It’s my place to stay when traveling!!
Response from Hotel Manager on Apr 17, 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you love staying with us and that we're your go-to place when traveling. Providing great prices, excellent service, and clean accommodations is what we strive for, and we're delighted that we've met your expectations. Your loyalty and kind words mean the world to us, and we look forward to welcoming you back for many more enjoyable stays in the future!Sincerely,Hotel Manager

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. Yes older but clean. Affordable. Comfy beds.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you love our hotel. Providing a clean, comfortable, and affordable experience for our guests is our priority, and we're thrilled that we were able to meet your expectations. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

2/10 Terrible

Nadezda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 15, 2024
Dear Nadezda,We're deeply sorry to learn that your experience did not meet your expectations. Your feedback is invaluable to us, and we're committed to addressing the issues you encountered to ensure a better experience for all our guests in the future. Please accept our sincerest apologies, and we hope you'll consider giving us another chance to provide you with the excellent service you deserve.Sincerely,Hotel Manager

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, nice people , breakfast available. I was not prepared to have to give a deposit in case there was damage and I was gone. Put a hold on $100 on my card. That bothered me, and not knowing about it ahead of time.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Guest,Thank you for your positive feedback about our easy access, friendly staff, and available breakfast. We apologize for any inconvenience caused by the deposit requirement, and we understand your concern about not being informed beforehand. Your feedback is important to us, and we'll take it into consideration to improve our communication with guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay.Sincerely,Hotel Management

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 10, 2024
Dear Steve,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities
Very nice friendly staff and huge bathroom Very clean would recommend Price very reasonable
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 5, 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our staff very nice and friendly, and that you enjoyed the spacious and clean bathroom. It's fantastic to know that you would recommend us and found our prices reasonable. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Manager

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerk was not trained. Had to return to front desk with card an hour and a half after check-in because she didn't do it right. Was after 1am she called the room. She had already ran the card for the room deposit. Room deposit was not mentioned when booking the room on expedia. Very poor practice. Morning manager was rude when asked to repeat what he had said. His accent was so thick and he spoke so fast, i still don't have a clue what he said. We were traveling and were there less than 8 hours and, where awakened to get out of bed because of their mistake.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Guest,We're truly sorry to hear about the challenges you experienced during your stay. Please accept our sincerest apologies for any inconvenience caused by the issues with the front desk service and miscommunication regarding the room deposit. Your feedback is invaluable to us, and we will address these issues with our team to ensure they are properly trained and provide better service in the future. We understand the importance of a smooth and pleasant stay, and we regret falling short of your expectations. If there's anything further we can do to make amends, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience.Sincerely, Hotel Manager

2/10 Terrible

Adam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
****Travelers beware!!!**** This hotel is absolutely disgusting! We demanded a different room because of the shoe prints, dirt, and food crumbs all over the beds. Food debris was left in the drawers of the dresser. No water pressure. Water would stay hot for under 3 minutes then turn lukewarm to cold. Garbage was spilling out of every dumpster and trash can. The toilet was plugged. I could go on and on....the room they moved us to was not much better. In fact there was a gap so wide in the door and the frame, we could see people walk passed.The only decent thing about our stay was the very nice lady who was clearly embarrassed about the condition of the room, but clearly was not surprised. DO NOT STAY HERE!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,We sincerely apologize for the unacceptable conditions you experienced during your stay. Your feedback is deeply concerning, and we're taking immediate action to address these issues. Please know that this does not reflect our standards, and we're committed to ensuring a better experience for all our guests.Thank you for bringing this to our attention, and we hope you will consider giving us another chance to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5-star hotel but I give it 5 stars for what it is. The room was clean and comfortable. The bathroom was clean and the breakfast included eggs, cereal, waffles, and bagels. We just wanted a basic hotel to overnight while on a 14 hour drive. This suited our purpose very well. Would stay again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,Thank you for your kind review! We're glad to hear that our hotel met your needs during your overnight stay. Your satisfaction is important to us, and we're delighted that you found our clean and comfortable rooms along with our breakfast offerings suitable for your needs.We look forward to welcoming you back for another stay in the future.Sincerely,Hotel Manager

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Caroline,Thank you for choosing to stay with us and for taking the time to leave a review. We're glad to hear that you had a positive experience overall.If there's anything specific we can improve upon to earn that extra star for your next visit, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 Good

FRANK

Stayed 1 night in Jan 2024
Response from Hotel Manager on Mar 19, 2024
Dear Frank,Thank you for your feedback and for choosing to stay with us. We're glad to see that you had a positive experience overall. If there's anything specific we could improve to earn a higher rating from you next time, please let us know. Your satisfaction is our priority, and we hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager

8/10 Good

Jennifer

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is in a great spot right off the interstate. We stayed for 1 night while on a road trip and this hotel is perfect for a quick stay. The beds were comfortable, rooms were a good size, and everything was ready when we arrived for our very late check-in. The bathroom in the room was quite small, but still had everything needed. In my opinion, the best part of our stay was the Continental breakfast the next morning. Included in the price of your stay is a fantastic breakfast spread with almost anything you could think of. It was so much more than just another Continental breakfast, it was as if we woke up in a bed and breakfast. This is also a pet friendly (for a small fee) hotel so hearing the odd bark or tweet is inevitable, but not disturbing at all. I'll be staying here again in the future I'm sure.
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 13, 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for your road trip. It's wonderful to know that you found the beds comfortable, the rooms spacious, and appreciated our efforts for a smooth late check-in. We're delighted that you loved our Continental breakfast and felt like you were at a bed and breakfast. Your feedback about our pet-friendly policy is appreciated. We can't wait to welcome you back on your future travels!Sincerely,Hotel Manager

8/10 Good

Randall, Dartmouth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent motel for a decent price.
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 12, 2024
Dear Guest,Thank you for your review! We're glad to hear that you found our motel to be a decent option at a reasonable price. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back soon.Sincerely,Hotel Manager

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and orderly. Space was adequate.
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 12, 2024
Dear Guest,We're delighted to hear that you found our hotel clean, orderly, and with adequate space. Your satisfaction is our priority, and we appreciate your feedback. We look forward to hosting you again soon.Sincerely,Hotel Manager

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it had huge bathroom. Nice size room Easy access to plugs into table lights on each side of bed Was able to adjust room temperature easily Able to walk to a restaurant nearby for Mexican food that was recommended by Jennifer. Includes microwave and fridge Breakfast included
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 7, 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and that you found our amenities, including the large bathroom, convenient access to plugs, table lights, and temperature control, to your liking. It's great to know that you were able to take advantage of nearby dining options and enjoyed the recommendation from Jennifer. We're delighted that you appreciated the in-room microwave and fridge, as well as our complimentary breakfast. We hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Manager

10/10 Excellent

Thanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very spacious, quiet area. Breakfast was good.
Stayed 1 night in Mar 2024
Response from Hotel manager on Mar 4, 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found the room clean and spacious, and that you appreciated the quiet area. We're also glad you enjoyed the breakfast. Thank you for sharing your positive experience, and we hope to welcome you back again soon!Sincerely,Hotel Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 24, 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a pleasant experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Sincerely,Hotel Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 22, 2024
Dear guest,Thank you for your positive review! We're glad to hear that you had a great experience at our hotel. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been using this facility once or twice a year for about 3 or 4 years and they are always pleasant and helpful. There is also a good Mexican restaurant across the street.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Guest,Thank you for your continued loyalty and for choosing our facility for your stays over the past few years. We're delighted to hear that you consistently find our staff to be pleasant and helpful. Additionally, we're glad to know that you enjoy the convenience of having a good Mexican restaurant nearby. We appreciate your positive feedback and look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 Excellent

dick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 7, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a great overnight stay with us. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 Excellent

Lihua

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 5, 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For allowing dogs there wasn't enough of walking area for them. Breakfast was average. Ceiling in shower was cracking and was stained.
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 20, 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your input regarding the walking area for dogs and the breakfast experience. We'll certainly look into ways to enhance these aspects. Additionally, we apologize for any inconvenience caused by the issues in the shower. Rest assured, we'll address and resolve the concerns promptly. Your insights are valuable, and we hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok night
Very noisy at night. Also no table or chair to eat at.
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 17, 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team is committed to addressing noise concerns and we'll work on finding a solution. Additionally, we'll explore options to provide a more comfortable dining space. Your insights are valuable, and we hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Savio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped on our way to Florida. Our room had 3 queen beds. It was perfect for us. This place is next to a truck stop and so it could be noisy. Great place for a budget one night stay.
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 13, 2024
Dear Guest,Thank you for choosing our hotel for your stopover on the way to Florida. We're glad to hear that the room with three queen beds was perfect for your needs. We appreciate your understanding about the potential noise from the nearby truck stop and are pleased to have provided a budget-friendly option for your one-night stay. If your travels bring you back our way, we'd be delighted to welcome you again.Sincerely, Hotel Manager

6/10 Okay

Gary

Liked: Cleanliness, staff & service
Thumbs Up!
Price was very good, so was breakfast. I thought the $150 security charge to my card was high, but it was credited promptly. I would overnight there again if passing by.
Stayed 1 night in Dec 2023
Response from Hotel manager on Jan 9, 2024
Dear Guest,Thank you for your review! We're pleased to hear that you found the price very good and enjoyed our breakfast. We appreciate your understanding regarding the security charge, and we're glad it was promptly credited. It would be our pleasure to welcome you again if you're passing by. Safe travels, and we look forward to hosting you in the future.Sincerely, Hotel Manager

10/10 Excellent

Tamara L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet area. clean room and good water pressure. breakfast available. staff very friendly
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 9, 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed a quiet area, clean room, good water pressure, and friendly staff. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We needed an overnight place on a road trip. The room was affortable, clean, and comfortable. The breakfast wasn't fancy, but there were options, and it was served on time for 6:00 am. I'd recommend this place for families.
Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 29, 2023
Dear Guest,Thank you for taking the time to share your positive experience during your overnight stay. We're thrilled to hear that you found our rooms affordable, clean, and comfortable. We're also glad you enjoyed the breakfast options and that it was served promptly.Your recommendation means a lot to us, especially for families on the road. If there's anything specific you appreciated or if there are ways we can enhance our services, please let us know. We look forward to welcoming you back on your future road trips.Sincerely, Hotel Manager

8/10 Good

Monkey

Stayed 1 night in Dec 2023
Response from Hotel manager on Jan 18, 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities, room comfort
Not very impressed
The room smelled terrible, it smelled like a dirty ashtray full of cigarette butts. The floors in the room was filthy
Stayed 2 nights in Dec 2023
Response from Hotel manager on Dec 27, 2023
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback about the unpleasant odor and dirty floors is deeply concerning. This falls short of our standards, and we take your comments seriously. We will investigate and address these issues immediately to ensure a more comfortable and enjoyable stay for our guests.Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 24, 2023
Dear Guest,Thank you for the perfect rating! We're delighted to have provided you with a top-notch experience. If there's anything specific you enjoyed during your stay or if you have any feedback to share, feel free to let us know. We look forward to welcoming you back for another excellent stay!Sincerely, Hotel Manager

2/10 Terrible

Bonnie

Travelled with family
Disliked: Amenities
There were at least a dozen stink bugs in the room. When I went to the front desk I was told “They’re harmless. Won’t hurt you”. I was offered another room, but they didn’t have another handicap room. I asked if I could get a refund and I was told, no because it was after 4pm. I was not happy.
Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 21, 2023
Dear Guest,We sincerely apologize for the inconvenience you experienced with the presence of stink bugs in your room. This falls short of our cleanliness and guest satisfaction standards, and we deeply regret the impact on your stay. We understand your concerns and frustration, and we will address this issue promptly with our team to prevent a recurrence. Regarding your request for a refund, we appreciate your understanding of our policies but will review your case to ensure a fair resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to make amends in the future.Sincerely, Hotel Manager

10/10 Excellent

MARIAN

Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 21, 2023
Dear Guest,Thank you for the perfect 10/10 rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to hosting you again for another outstanding stay.Sincerely, Hotel Manager

10/10 Excellent

MARIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 20, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Deanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel manager on Dec 19, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Lihua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet,comfortable and great price. Stuff was very nice
Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 17, 2023
Dear Guest,We appreciate your positive comments! It's wonderful to hear that you found our hotel very clean, quiet, comfortable, and reasonably priced. Our team is delighted to know you had a pleasant experience, and we thank you for highlighting their friendliness. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Fernanda

Travelled with group
Liked: Cleanliness, amenities
Room was non smoking yet it stunk of smoke . Room 128
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 29, 2023
Dear Guest,We sincerely apologize for the inconvenience of your non-smoking room having a smell of smoke. This is not the experience we aim to provide, and we understand the importance of a clean and odor-free environment. Our team will investigate this issue promptly and take measures to ensure it does not recur in the future. If you encounter any issues during your stay, please feel free to contact our front desk for immediate assistance. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfactory experience on your next visit.Sincerely, Hotel Manager

8/10 Good

Saul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, and clean rooms.
Stayed 1 night in Nov 2023
Response from Hotel manager on Dec 6, 2023
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found the bed comfortable and the rooms clean. Your comfort is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great for the price. Don’t stay in the room above the lobby. We could hear the phone ring (loud) and people talking all night!
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 24, 2023
Dear Guest,We apologize for the noise disturbance you experienced. Your feedback is valuable, and we'll work to address this issue for a more comfortable stay in the future. We appreciate your understanding.Sincerely, Hotel Manager

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book this place
Was ohhhhso clean!!!!
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 24, 2023
Dear Guest,We're thrilled to hear that you found our hotel oh-so-clean! Thank you for your positive feedback, and we look forward to welcoming you back.Sincerely, Hotel Manager

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2023
Response from Hotel manager on Nov 21, 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Good

John

Liked: Staff & service, property conditions & facilities
location
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 18, 2023
Dear Guest, Thanks for your choosing our hotel for your stay. I'm so pleased that you found us a pleasant place to stay. I am glad for noting our convenient location. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Sandra j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, we slept so good I overslept. The mattress was one of the best we ever slept on, Including the pillows. Everything was clean and well taken care of. People were friendly and very nice. We are making it a stop over every time we visit our family in SC.
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 17, 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the continental breakfast pretty nice.
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 10, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Allen

Disliked: Staff & service, property conditions & facilities
Hot tub had not been turned on & no ice available. Next morning still no hot water in tub
Stayed 1 night in Nov 2023
Response from Hotel manager on Nov 6, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to find in the dark - went to a different location by mistake.
Stayed 1 night in Oct 2023
Response from Hotel manager on Nov 1, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 Okay

Roland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel manager on Nov 1, 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel manager on Oct 25, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

KIRBY

Liked: Cleanliness, staff & service, property conditions & facilities
Price-wise was perfect for the I-81 traveler who just wanted a clean room and a hot shower, no frills and easy on/off interstate for $61 dollars…cannot beat, good value
Stayed 1 night in Oct 2023
Response from Hotel manager on Oct 25, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Alison

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is in the mountains so not much around except for a truck stop and gas station but the hotel was quiet..felt safe and was reasonable price.
Stayed 1 night in Oct 2023
Response from Hotel manager on Oct 20, 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager