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Overview of Sheraton Jiangyin Hotel

Photo gallery

Exterior
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationJiangyin Zhongshan Park2 min drive
    Popular LocationJiangYin Yangtze International Country Club4 min drive
    Popular LocationWangjiang Park5 min drive
    AirportChangzhou (CZX)58 min drive

Choose dates to view prices

About this area

Wuxi

Located in Wuxi's Jiangyin neighborhood, Sheraton Jiangyin Hotel is in the city center and near theme parks. While the natural beauty of Jiangyin Jural Park and Jiangyin Zhongshan Park can be enjoyed by anyone, those looking for an activity can check out JiangYin Yangtze International Country Club. Traveling with kids? Consider Zhangjiagang Garden, or check out an event or a game at Jiangyin Sports Center.
Visit our Wuxi travel guide
Popular Location

What's nearby

  • Jiangyin Zhongshan Park - 2 min drive
  • JiangYin Yangtze International Country Club - 4 min drive
  • Wangjiang Park - 5 min drive
  • Fragrance Scenic Area - 12 min drive
  • Jingjiang People's Park - 12 min drive

Getting around

  • AirportWuxi (WUX-Shuofang) - 39 min drive

Restaurants

  • Yue Chinese Restaurant — 1 min walk
  • FeastSignatureRestaurant — 1 min walk
  • 酒吧一条街 — 19 min walk
  • Chinese restaurant — 3 min drive
  • 上尚大酒店 — 3 min drive

About this property

Sheraton Jiangyin Hotel

Family-friendly Wuxi hotel in Jiangyin with 3 restaurants
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/café are onsite. All 298 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are plasma TVs with satellite channels.
Sheraton Jiangyin Hotel offers 298 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 40-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Wuxi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa for Sheraton has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 147 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business center
  • Computer station
  • Conference center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch plasma TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 318.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 147 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 318.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jiangyin Hotel
Jiangyin Sheraton
Jiangyin Sheraton Hotel
Sheraton Hotel Jiangyin
Sheraton Jiangyin
Sheraton Jiangyin Hotel
Sheraton Jiangyin Hotel Wuxi
Sheraton Jiangyin Hotel Hotel
Sheraton Jiangyin Hotel Hotel Wuxi

Frequently asked questions

Can I cancel my reservation for free at Sheraton Jiangyin Hotel and receive a full refund?
Yes, Sheraton Jiangyin Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Jiangyin Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Jiangyin Hotel?
As of Nov 27, 2020, prices found for a 1-night stay for 2 adults at Sheraton Jiangyin Hotel on Nov 28, 2020 start from CA $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Jiangyin Hotel have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–11:00 PM.
Is Sheraton Jiangyin Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Jiangyin Hotel?
Self parking is free at this property.
What time is check-in at Sheraton Jiangyin Hotel?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Sheraton Jiangyin Hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Sheraton Jiangyin Hotel located?
This family-friendly Wuxi hotel is located in the historical district, within 1 mi (2 km) of Jiangyin Jural Park and Jiangyin Sports Center. Jiangyin Zhongshan Park and JiangYin Yangtze International Country Club are also within 2 mi (3 km).
4.3
Excellent
5 - Excellent
22
4 - Good
20
3 - Okay
4
2 - Poor
1
1 - Terrible
0

4.4/5

Cleanliness

4.2/5

Staff & service

0.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Good value for money
Stayed 11 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Beautiful hotel but the wifi connection was poor in the room. Had to come downstairs to make calls
Stayed 1 night in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review Jiangyin Sheraton
Hospitality was very good and I enjoyed the stay
Stayed 1 night in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast service staff needs training
At check in, I had to pay extra RMB300/night x 3 nights for Sheraton club level as my request for two beds at time of reservations had failed to get through. Breakfast service staff needs training; and ban from using mobile phones in order to concentrate on serving the guests. My request for a coffee spoon came back negative. Two different staff went around and came back after a long time with no spoon .... but when I asked the manager, she was able to locate it instantly! We were seated by the inside hall with a few other guests at around 8 am ... all the waiters/waitresses were hiding in a far corner chatting and playing with their mobile phones! They had failed to pay attention to the guests who was trying to seek their assistance ... to set tables with missing implements, remove used plates, refill coffee tea etc. Did not expect this from a 5 star hotel restaurant.
Stayed 3 nights in Sep 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice visit
They were very nice, Breakfast was the normal, but the night I stayed they had a Oktoberfest Celebration in the main hall it was a great time
Stayed 1 night in Aug 2018

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