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Overview of Shangri-La Hotel, Wuhan

Photo gallery

Lobby Sitting Area
LCD TV
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
LCD TV

Shangri-La Hotel, Wuhan

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationJianghan Road10 min drive
    Popular LocationWuhan Museum11 min drive
    Popular LocationZhongshan Park11 min drive
    AirportWuhan (WUH-Tianhe Intl.)37 min drive

Choose dates to view prices

  • Deluxe Room Twin

    Room amenities

    • 387 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More details Deluxe Room Twin
  • Executive Suite

    Room amenities

    • 807 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite
  • Horizon Club Room King

    Room amenities

    • 387 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon Club Room King
  • Deluxe Room King

    Room amenities

    • 387 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room King

About this area

Wuhan

Located in Wuhan, Shangri-La Hotel, Wuhan is connected to a shopping center. Jianghan Road and Han Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zhongshan Park and East Lake Scenic Area.
Popular Location

What's nearby

  • Wuhan Art Museum - 5 min drive
  • Jianghan Road - 10 min drive
  • Wuhan Museum - 11 min drive
  • Zhongshan Park - 11 min drive
  • Wuhan International Convention & Exhibition Center - 11 min drive

Getting around

  • Hankou Railway Station - 10 min drive
  • Hankou Railway Station - 11 min drive
  • AirportWuhan (WUH-Tianhe Intl.) - 37 min drive

Restaurants

  • Cafe Wu — 1 min walk
  • Shang Palace — 1 min walk
  • Sìpíng Niúzá — 4 min drive
  • Xiaomeiyuan — 4 min drive
  • MAGIC mushroom cinnamon bao — 4 min drive
View in a map

About this property

Shangri-La Hotel, Wuhan

Luxury hotel connected to the convention center in Wuhan with 3 restaurants
Along with 3 restaurants, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite. All 442 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
Shangri-La Hotel, Wuhan offers 442 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Wuhan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include Thai massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: CNY 149 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business center
  • Conference center (17222 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Hydrotherapy
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2:00 AM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration
Guests may be subject to health screenings for COVID-19 at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 149 per person (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Wuhan
Shangri-La Wuhan
Shangri-La Wuhan Hotel
Wuhan Shangri-La
Wuhan Shangri-La Hotel
Shangri La Hotel Wuhan
Shangri La Wuhan
Shangri-La Hotel, Wuhan Hotel
Shangri-La Hotel, Wuhan Wuhan
Shangri-La Hotel, Wuhan Hotel Wuhan

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Wuhan and receive a full refund?
Yes, Shangri-La Hotel, Wuhan offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Wuhan cancellation policy on our site for more details about any exclusions or requirements.
Is Shangri-La Hotel, Wuhan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Hotel, Wuhan?
Self parking is free at this property.
What time is check-in at Shangri-La Hotel, Wuhan?
Check-in is from 2:00 AM - midnight. After-hours check-in is not available.
What time is check-out at Shangri-La Hotel, Wuhan?
Check-out is at noon.
Where is Shangri-La Hotel, Wuhan located?
Located in Jiang'an District, this luxury hotel is within 2 mi (3 km) of Jianghan Road, Zhongshan Park, and Wuhan Museum. Wuhan Art Museum and Wuhan International Convention & Exhibition Center are also within 3 mi (5 km).
4.2
Very good
Rating 5 - Excellent. 87 out of 202 reviews
5 - Excellent 43%
Rating 4 - Good. 87 out of 202 reviews
4 - Good 43%
Rating 3 - Okay. 18 out of 202 reviews
3 - Okay 9%
Rating 2 - Poor. 6 out of 202 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 202 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service, room comfort
Conveniently located in a central area of Hankou (Xianggang Road), this is a nicely designed hotel, but it's seen better days. Don't get me wrong, it's still a good place to stay, but some work has to be done on cleanliness and style. I wouldn't say it lives up to the Shangri-La name.
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there are really helpful and willing to do extra for the customers. Wonderful experience and sure will stay again if I come next time.
Stayed 1 night in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really helpful, especially in the hospitality department. Mr Feng helped me connect to the WIFI and answered many questions.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

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