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Reviews of The Crown Inn

3 out of 5
The Crown Inn
73 Ermin Street, Stratton St Margaret, Swindon, England

Reviews

8.0

Very good

Rating 10 - Excellent. 152 out of 448 reviews" "
Rating 8 - Good. 177 out of 448 reviews" "
Rating 6 - Okay. 81 out of 448 reviews" "
Rating 4 - Poor. 21 out of 448 reviews" "
Rating 2 - Terrible. 17 out of 448 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ava

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed for a night, was really nice and a really cute english room. Only thing was dust falling down form the air vent in the bathroom. Other than that everything was perfect.
Stayed 1 night in Apr 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accommodation. Good value.
Stayed 1 night in Apr 2024

10/10 Excellent

Roland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Lovely pub, good parking, decent food. Warm shower. Only downside, bed was very very hard, and the person below me had their tv blaring till gone 2 in the morning. But that’s not the fault of the hotel. Would stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Roven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience! Bathroom waz amazing
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Barrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here numerous times and gotta say very comfortable and great dining options
Stayed 1 night in Nov 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in clean room. Only worry was the adjoining door wasn't locked in my side. Pub next door was friendly with reasonably priced food.
Stayed 1 night in Nov 2023

10/10 Excellent

Melville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price paid and much better than similarly priced rooms, hotels etc that I ve stayed at before this year in the Swindon area. Comfy bed, pillows cover etc. good in room facilities, large bathroom, good hot water provided.
Stayed 1 night in Nov 2023

10/10 Excellent

Barrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean accommodation with really good food available in the pub restaurant
Stayed 5 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it offers the best value accommodation for my needs.
Stayed 14 nights in Oct 2023

10/10 Excellent

AR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet bedroom
Stayed 1 night in Sep 2023

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Room clean and comfortable but there was an event evening in the bar / Restaurant and a limited menu that was not aware of when booking ( day before arrival) would have been nice to have been informed of this event before arrival
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want luxury, pay luxury prices. If you want comfort and essentials at a reasonable price then this is for you. The lovely staff and great food the pub has to offer is an absolute bonus. We had dinner and breakfast and both were delicious, great value for money and relaxed. Parking is plentiful - i didn't use the wi-fi or visit the surrounding area so cannot comment If youre looking for somewhere to rest your head for a night or two then i can wholeheartedly recommend the crown inn.
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Sep 2023

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room and service, really good value for money
Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT'S a little tricky to find with the crazy one way system the first time you visit,Breakfast starting so late in the morning i think they said around 10ish ?. That's crazy .but for the price for a night is excellent, that's i stay there when I can friendly good service good beer and food and a quiet location very close to major road links.
Stayed 1 night in Aug 2023

6/10 Okay

Pamela

Travelled with partner
Disliked: Amenities
Very basic accommodation bathroom very small shower tiles black in between Disappointed breakfast didn’t start until 10am so couldn’t wait that long
Stayed 1 night in Aug 2023

2/10 Terrible

Lynsey

Stayed 1 night in Aug 2023

2/10 Terrible

Johm

Disliked: Cleanliness, staff & service, amenities
The check in was awful the woman receptionist ( although theres no actual reception) was awful, she didnt say hellp, please or Thankyou her attitude was awful you cannot greet guests this way. The room given was a disabled room everything too low toilet had no toilet seat, the bathroom itself was awful i went to supermarket and brought cleaning products and air freshners the mould in the room and bathroom was awful This could be a great hotel if a litte work was done painting and decorating, the bar staff were really friendly though and room could have been better if it was not disabled access.. Ive stayed in over 500 hotels in the world and my reviews are based on honest experience, 2/10. Really requires staff who know how to address guests and smile it costs nothing to smile and be polite
Stayed 1 night in Aug 2023

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly and helpful staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

6/10 Okay

Jason

Business traveller
Disliked: Room comfort
Disappointing
Disappointing but I suppose you get what you pay for. Room was tired, bed uncomfortable but appeared clean. Bathroom needs TLC. Food was excellent although service was a little challenging at times. I had a room over the courtyard which is adjacent to a busy road. Lots of noise. Tried to drown it out with the TV but the TV reception went from OK to non existent.
Stayed 1 night in Jul 2023

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FLEXIBLE STAFF
Extremely flexible when booking in, I required to book in early (10.00 AM) as my circumstances changed. The staff very kindly accommodated this request without any issues, saving me a lot of stress and worry. Room very clean and bed comfortable. If I could suggest a fan for the room as it was very hot at the time of staying, other than that would happily stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room in an annexe to the pub. Perfectly clean and acceptable with a good shower. Would certainly go back
Stayed 1 night in Jul 2023

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. Clean and comfortable stay.
Stayed 1 night in Jun 2023

10/10 Excellent

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless room, lovely clean linen, towels very soft. Staff extremely welcoming and helpful. Couldn't be better.
Stayed 2 nights in Jun 2023

10/10 Excellent

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class stay.
Extremely helpfully and kindly staff. When i told them that i would be late arriving, nothing was too much . Room spotless, ensuite too. Well appointed, towels spotless and lovely and soft. First class. Well worth a visit. Great value too. Thank you to everyone.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Room comfort
The Crown stay was for one night before travelling on to meet family further away. It was clean and basic staff was friendly and efficient also room was ready early. Pub was good for food and drink very reasonably priced and excellent portions
Stayed 1 night in Jun 2023

8/10 Good

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Thomas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was in room 3 the bathroom had black mould on the tiles absolutely dirty the carpet in bedroom was dirty I walked around in my socks after shower the bottom of my socks where filthy also never changed bedding or towels and did not replace tea or coffee as only had one teabag . I was there for three nights.dirtyest hotel ever. Will never stop there again
Stayed 3 nights in May 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay
A good one night stop close to Arkells Brewery for the start of the MG100 road run. Great atmosphere in the pub with good food menu and daily specials. Pleasant room.
Stayed 1 night in May 2023

10/10 Excellent

k

Stayed 1 night in May 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price and convenient for my needs. The toilet flush is very weak and requires attention but that would be my only negative. Thanks for the stay.
Stayed 8 nights in May 2023

6/10 Okay

Vicky

Liked: Cleanliness, staff & service
Clean, friendly but rooms need tlc
Staff were fantastic very helpful and friendly, food in restaurant was beautiful and good value for money, rooms were very dated, bed was uncomfortable but the room was clean
Stayed 1 night in May 2023

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
The staff were friendly and helpful, a good selection of beers, I particularly liked the Arkell 3B. Good pub food are reasonably priced.
Stayed 1 night in May 2023

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and lovely food
Stayed 2 nights in Apr 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent and extremely clean. A lamp in the room would have been better rather than using the ceiling lights. The wifi code to be added to the in-room note.
Stayed 1 night in Apr 2023

10/10 Excellent

Keith

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very contented customer!
I was made to feel very welcome, all the staff at The Crown Inn were friendly and helpful. The room was clean, tidy and comfortable, and very good value for money. I would definitely book again.
Stayed 1 night in Mar 2023

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

CARL

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff even though I was checking in at 11pm.
Stayed 1 night in Mar 2023

4/10 Poor

Sarah

Stayed 1 night in Mar 2023

8/10 Good

E

Stayed 1 night in Feb 2023

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect to catch up on sleep
Really quiet, very warm, free wifi, and a real bath! 5 minutes walk from Aldi and 10 minutes walk from the bus stop, large car park for drivers. The housemaids only come in to clean if you want to and they work in twos, which I think is a really good idea (google Sofitel DSK). Will definitely stay there again if I need to.
Stayed 7 nights in Jan 2023

8/10 Good

Rob

Liked: Cleanliness, property conditions & facilities, room comfort
Good budget option
Good place to stay for short stay if don't mind being out of centre of town. Breakfast wasn't option as had to leave before start serving at 10am, apart from that place is pleasant enough.
Stayed 1 night in Jan 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Michael, Sterling Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old inn in Stratton. Very friendly staff and good food.