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Reviews of Leonardo Hotel Swindon - Formerly Jurys Inn

4 out of 5
Leonardo Hotel Swindon - Formerly Jurys Inn
Fleming Way, Swindon, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1002 reviews" "
Rating 8 - Good. 357 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking facilities but be sure to log in your details immediately on arrival. Great breakfast, comfortable bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Vijayakumar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2024
Response from Front office on Apr 14, 2024
Dear Guest, Thank you for taking the time to leave us a review. We are happy to see you enjoyed your stay Kind RegardsFront Office Team

10/10 Excellent

nuala

Liked: Cleanliness, staff & service, property conditions & facilities
the beds were really comfortable and the staff were amazing and very helpful
Stayed 2 nights in Mar 2024
Response from Front office on Apr 5, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and modern rooms
Stayed 1 night in Mar 2024
Response from Front office on Apr 3, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Ronie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Front office on Apr 3, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Front office on Apr 18, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

ELIZABETH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an older property but the rooms were well appointed and clean. We only had breakfast but the buffet was well stocked and tasty. . We arrived by train and it was a short walk to the hotel - as it was dark when we arrived it helped to have the name of the hotel lit up as a guide , as the walking directions took us into an area under construction.
Stayed 1 night in Mar 2024
Response from Front office on Mar 28, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

William

Business traveller
Staff very friendly and helpful Cleanliness Will certainly use Leonardo hotels in the future Pleasant stay Regards Bill Crawford
Stayed 1 night in Mar 2024
Response from Front office on Mar 20, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful & friendly. They made our stay very enjoyable nothing was too much trouble.
Stayed 3 nights in Mar 2024
Response from Front office on Mar 20, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent customer Service staff. Lovely breakfast
Stayed 1 night in Mar 2024
Response from Front office on Mar 20, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

Phillip

Travelled with partner
Liked: Amenities
This is a nice comfortable hotel. I’ve used it before and will use it again.
Stayed 2 nights in Mar 2024
Response from Front office on Mar 20, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

2/10 Terrible

Soraya

Stayed 1 night in Feb 2024
Response from Front office on Mar 24, 2024
Dear Guest, I am sorry to see you didn't enjoy your stay with us. Would it be possible for you to let us know more so we could look in to this for youKind Regards Front Office Team

8/10 Good

Stewart

Stayed 1 night in Feb 2024
Response from Front office on Feb 25, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel near the heart of Swindon
Stayed 1 night in Feb 2024
Response from Front office on Feb 17, 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front office on Feb 5, 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service
The room is quite clean & tidy
Stayed 7 nights in Jan 2024
Response from Front office on Feb 4, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

Frank

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable hotel. Not a lot around the hotel, but if you need a comfortable bed, access to reasonable food and drinks this is a very good option and on the night I stayed reasonably priced.
Stayed 1 night in Jan 2024
Response from Front office on Jan 29, 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

6/10 Okay

Aline

Stayed 1 night in Jan 2024
Response from Front office on Jan 27, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Manager

10/10 Excellent

Nnamdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front office on Jan 27, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Swindon
Amazing nights stay at the Leonardo. No issues checking in early with lovely friendly front desk girls. Room was large, comfortable and clean. Bonus touches were the complementary drinks and 20% off food, also a free mini bar in the room! The hotel is ideal for the Wyvern theatre. 5 min walk away. We paid a great price for this room and was happy with all of it!
Stayed 1 night in Jan 2024
Response from Front office on Jan 27, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front office on Jan 16, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front office on Jan 16, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

8/10 Good

Adrian

Stayed 1 night in Jan 2024
Response from Front office on Jan 16, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office

8/10 Good

Cameron

Stayed 1 night in Dec 2023
Response from Front office on Jan 16, 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, good location
Stayed 2 nights in Nov 2023
Response from Front office on Jan 6, 2024
Dear Guest,Thank you for taking the time to leave us a great review.Look forward to welcoming you back in the near future Kind RegardsFront Office Team

8/10 Good

Declan

Liked: Cleanliness, property conditions & facilities, room comfort
Football trip.
Stayed 1 night in Dec 2023
Response from Front office on Jan 6, 2024
Dear Guest,Thank you for taking the time to leave us a great review.Look forward to welcoming you back in the near future Kind RegardsFront Office Team

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front office on Feb 4, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Compfortable room with perks
Stayed 2 nights in Dec 2023
Response from Front office on Dec 31, 2023
Dear Guest,Thank you for taking the time to leave us a great review.Look forward to welcoming you back in the near future Kind RegardsFront Office Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2023
Response from Front office on Dec 23, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

6/10 Okay

Elizabeth

Stayed 1 night in Dec 2023
Response from Front office on Dec 23, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

8/10 Good

Terry

Response from Front office on Feb 5, 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

8/10 Good

richard

Liked: Cleanliness, staff & service
Nice overnight stay, randomly assigned a disabled room although one was not required but a good nights sleep was had
Stayed 1 night in Dec 2023
Response from Front office on Dec 23, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front office on Dec 23, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

10/10 Excellent

Harjinder

Stayed 1 night in Dec 2023
Response from Front office on Dec 16, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

melonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front office on Dec 11, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again. The room was spoilt less and I would highly recommend the breakfast- yummy!! Just be warned regarding the parking; make sure you are in a designated space or you could be fined a £100. The receptionist made sure we knew of this and made sure we signed in to pay the £6 parking fee.
Stayed 1 night in Dec 2023
Response from Front office on Dec 16, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Janaína

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good coffee break
Stayed 1 night in Dec 2023
Response from Front office on Dec 11, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were extremely helpful in sorting out room for disabled guest
Stayed 1 night in Dec 2023
Response from Front office on Dec 8, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

p

Stayed 1 night in Nov 2023
Response from Front office on Dec 23, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Helen, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, polite staff, convenient location and good price.
Stayed 1 night in Nov 2023
Response from Front office on Dec 1, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front office on Nov 22, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office

8/10 Good

Irene, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2023
Response from Front office on Dec 1, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel, stayed before and will again. I would say our superior room was no different to the standard room we stayed in last time. Not really sure of the difference. Breakfast had a great choice.
Stayed 1 night in Nov 2023
Response from Front office on Nov 22, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office

10/10 Excellent

Heather

Stayed 1 night in Nov 2023
Response from Front office on Nov 22, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office

8/10 Good

Ian M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, comfortable and relaxed hotel for business stay or leisure/tourism, latter where picturesque base is not important and you have access to car or will use public transport.
Stayed 2 nights in Nov 2023
Response from Front office on Nov 17, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, pleasant staff. Very clean and tidy. Lovely food
Stayed 1 night in Nov 2023
Response from Front office on Nov 15, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, staff were very helpful with any questions. Highly recommended
Stayed 1 night in Nov 2023
Response from Front office on Nov 6, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night sleep
Initially we had requested a quiet room, but that wasn't provided. We were then given a couple of other rooms but still either overlooking the road or were by a generator. The last room we were given was perfect. 6th floor overlooking the back. We had a great night's sleep. Very comfortable. I'm just glad the hotel wasn't full so we were able to be given what we had initially asked for.
Stayed 1 night in Oct 2023
Response from Front office on Nov 6, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front office on Nov 6, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to transportation
Updated. Clean. Close to bus and train station.
Stayed 4 nights in Oct 2023
Response from Front office on Oct 26, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team