Exterior
Check availability

Reviews of The Mill Hotel & Spa

3 out of 5
The Mill Hotel & Spa
Milton Street, Chester, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 830 out of 1525 reviews" "
Rating 8 - Good. 483 out of 1525 reviews" "
Rating 6 - Okay. 152 out of 1525 reviews" "
Rating 4 - Poor. 41 out of 1525 reviews" "
Rating 2 - Terrible. 19 out of 1525 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff
Stayed 4 nights in Apr 2024

10/10 Excellent

Terence

Travelled with partner
Easy check in and parking. Very convenient for walking to the city centre.
Stayed 1 night in Apr 2024
Response from Caroline on Apr 19, 2024
Dear Geoffrey, Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great gym and pool facilities
Stayed 1 night in Apr 2024
Response from Caroline on Apr 19, 2024
Dear Geoffrey, Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Lynsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay in this hotel. A great price, breakfast included was lovely. Staff were all very welcoming and friendly. All areas are very clean. We loved the pool for early morning swim. Definitely recommend. Thank you for a great stay. 4 adults in our party.
Stayed 2 nights in Apr 2024
Response from Jane on Apr 17, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
It was good nice and closes to the city wall
Stayed 1 night in Apr 2024
Response from Jane on Apr 17, 2024
Dear Simon, Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d thoroughly recommend the hotel, it is situated close to the city centre and the train station. Friendly staff, good size rooms, comfortable and convenient for a visit to Chester.
Stayed 2 nights in Apr 2024
Response from Jane on Apr 17, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane on Apr 17, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Mick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent we had the breakfast, service was very good the lady on reception was very knowledgeable and very helpful friendly, the hotel seemed a little tired and requires a refurb as did the room we stayed in but overall would recommend had a fab time
Stayed 2 nights in Apr 2024
Response from Jane on Apr 13, 2024
Thank you for taking time to review your recent stay. We are grateful that you have drawn our attention to both the positives and negatives of your stay at the MILL. It is absolutely vital for us to understand where we can improve, and I will pass details of your experience on to our relevant teams.I wish to apologise for any aspect of your stay that fell short of your expectations and was not up to our usual high standards.Kind Regards,Mill,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay our room was nice and the breakfast was very good. We would definitely stay again.
Stayed 2 nights in Apr 2024
Response from Jane on Apr 8, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jane on Apr 8, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a swim & sauna at the end of the day…breakfast was a bit disappointing. Reception staff were great
Stayed 2 nights in Mar 2024
Response from Jane on Apr 8, 2024
Dear Lisa, Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly, helpful staff. Nice pool and spa. Noise from the road a nuisance and too hot to have the window closed overnight. Prefer to make my own toast, but not a big deal really
Stayed 1 night in Mar 2024
Response from Jane on Apr 4, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Stèlla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have left 5 stars,but the extractor fan in bathroom was continuously on. Did go to reception but nobody came to fix it. Other than that we had a fantastic time and would definitely return,as long as that fan was fixed
Stayed 3 nights in Mar 2024
Response from Jane on Apr 4, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jane on Mar 29, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel.We are pleased to read that you enjoyed your stay, and do hope that we can welcome you again at a future date.

6/10 Okay

Anita

Travelled with group
Liked: Cleanliness, staff & service
Room size was good, however far too dark with limited lighting. Bathroom would benefit from hooks or rails, as no where to hang towels. Also a magnifying mirror/shaving mirror would be helpful. Pillow qyality very poor, but bed comfortable.
Stayed 2 nights in Mar 2024
Response from Jane on Mar 29, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel.We are pleased to read that you enjoyed your stay, and do hope that we can welcome you again at a future date.Thank you for your comment regarding the room. We will ensure our management and housekeeping teams are advised, and address accordingly.

8/10 Good

Jackie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good ate in restaurant first night but it was same menu the next night so ate somewhere else. The older guy in restaurant for breakfast was rude and did not put our order through for extra coffees. Breakfast basic. It could have had a coffee machine where you could get different coffees like in other hotels.
Stayed 2 nights in Mar 2024
Response from Jane on Mar 25, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Thank you for your comment regarding the breakfast and breakfast service. We will ensure your comments are forwarded on to our management team.

8/10 Good

Alan

Stayed 1 night in Mar 2024
Response from Jane on Apr 13, 2024
Thank you for taking time to review your recent stay. We are grateful that you have drawn our attention to both the positives and negatives of your stay at the MILL. It is absolutely vital for us to understand where we can improve, and I will pass details of your experience on to our relevant teams.I wish to apologise for any aspect of your stay that fell short of your expectations and was not up to our usual high standards.Kind Regards,Mill,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was on the canal which was nice. And a short walk to city centre. 1 night stay so was lovely
Stayed 1 night in Mar 2024
Response from Jane on Mar 21, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendy staff clean and convinient location
Stayed 1 night in Mar 2024
Response from Jane on Mar 21, 2024
Dear Joanne, Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful enjoyed our stay
Stayed 3 nights in Mar 2024
Response from Jane on Mar 11, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant!!! Nothing was too much, helpful, polite and professional. Everyone, including the cleaning stay said good morning. The spa was lovely.
Stayed 4 nights in Mar 2024
Response from Jane on Mar 11, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel all round great value and friendly staff
Stayed 1 night in Mar 2024
Response from Jane on Mar 11, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Fiona

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A very pleasant location wonderful staff
Stayed 1 night in Mar 2024
Response from Jane on Mar 11, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Mar 2024
Response from Jane on Mar 11, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, lovely staff, great location and facilities. Will definitely be back
Stayed 2 nights in Mar 2024
Response from Jane on Mar 5, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Eric

Stayed 2 nights in Feb 2024
Response from Jane on Mar 25, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.

6/10 Okay

Pauline

Travelled with partner
Liked: Cleanliness, amenities
The room we were allocated was extremely noisy. Right next to a busy road. We coukd have thrown a stone out of the window and hit a car, it was so close. Plus the kitchen staff congregate outside underneath outside of the window. I understand that the hotel is in a city centre but warn your guests about the noise and the windows should definitely be triple glazed which it wasn't. The bathroom was very dated. The staff were nice and the breakfast was great though.
Stayed 1 night in Mar 2024
Response from Jane on Mar 5, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa.We are pleased to read that you enjoyed your stay and do hope to welcome you again at a future date.Thank you for your comments regarding the location of your room. We are sorry to read that you were not aware of the Hotels location. Being a city centre Hotel, a certain level of road noise is to be expected.Kind regards

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked a Business Double room, and it was quite small, with dated furnishings. The bathroom was very cold with a small bath and no towel rail. The bedroom was clean, and the bed was comfortable. The car park was full when we arrived, but a space became available later. The location was a short walk from the city centre. Not picturesque but adequate. Breakfast was a fairly basic buffet, with a few options. I felt it was overpriced for the quality of room, but maybe that's what to expect in Chester.
Response from Jane on Feb 25, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by a lovely receptionist who was very helpful with us parking up etc. The business rooms were clean and comfortable but could do with a little update. We used the pool and sauna which was a huge plus for this hotel. The bar area was lovely and relaxing. The only downfall was that the restaurents had stopped serving meals and it was only 8 o Clock, so we had to go out into town to eat. But overall our stay was fabulous and definitely would return.
Stayed 1 night in Feb 2024
Response from Jane on Feb 25, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff were really friendly and nothing was too much trouble. Breakfast was great. Parking was convenient. The rooms are a bit dated but very clean. All the communal areas were nicely decorated and clean. Only downsides :The window didn't shut properly so you could hear voices from outside on the canal. Also hear voices from next room. Also we were unlucky and had 2 very bright lights outside our room which shone though the edges of the curtains. On the whole it was great value for money and would stay again.
Stayed 2 nights in Feb 2024
Response from Jane on Feb 17, 2024
Thank you for taking time to review your recent stay. We are grateful that you have drawn our attention to both the positives and negatives of your stay at the MILL. It is absolutely vital for us to understand where we can improve, and I will pass details of your experience on to our relevant teams.I wish to apologise for any aspect of your stay that fell short of your expectations and was not up to our usual high standards.Kind Regards,Mill,

10/10 Excellent

Tina

Lovely big room bed very comfy good location pool was great so was the breakfast good value
Stayed 1 night in Feb 2024
Response from Jane on Feb 17, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and staff really friendly. Really good that can use the pool and gym. Bar and restaurant is really nice.
Stayed 1 night in Feb 2024
Response from Jane on Feb 17, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was for a leisurely break and the Mill fulfilled this. The spa on site is pleasant and the facilities all working. Breakfast is ok, a bit limited for a non meat eater, but staff were very accommodating. We chose not to eat a main meal at the hotel and found a good restaurant nearby Pacinos
Stayed 4 nights in Feb 2024
Response from Jane on Feb 10, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very welcome food great room small but comfortable very handy for Chester centre
Stayed 1 night in Feb 2024
Response from Jane on Feb 10, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jane on Feb 10, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bar lounge and dining areas were clean and comfortable with very pleasant friendly staff serving .The bedrooms were spacious clean and comfortable .However the bathroom needed upgrading .The taps produced hot scalding water on one side of the tap cold on the other .The taps needed upgrading needed mixer taps Also the shower head was flimsy ,it was difficult to control and obtain the right temperature we could have been scalded .
Stayed 3 nights in Jan 2024
Response from Jane on Feb 4, 2024
Dear Jane, Thank you for taking time to review your recent stay. We are grateful that you have drawn our attention to both the positives and negatives of your stay at the MILL. It is absolutely vital for us to understand where we can improve, and I will pass details of your experience on to our relevant teams.I wish to apologise for any aspect of your stay that fell short of your expectations and was not up to our usual high standards.Kind Regards,Mill,

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere within the hotel is pleaseant .Staff are freindly and helpfull. Spar facilities are clean and well maintained.
Stayed 2 nights in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Mill Hotel on the basis of the picture on the net beside the canal, as we'd not stayed in Chester before. Immediately we found the staff to be friendly and efficient. Our room though small was very comfortable. Breakfast was excellent and plentiful - yummy muesli! Evening meal choices were good and delicious. The whole place felt well run. The dedicated car park was welcome, once we had found our way there. On the negative side it's a shame that someone has built a dirty great flyover right outside the building (just joking - but the flyover architecture is brutal in the extreme and treats the canal as an inconvenient afterthought instead of a real asset to the City. And walking into town by the canal at night is so spooky as there are no street lights - surely the hotel could arrange this?! We'd happily stay there again.
Stayed 3 nights in Jan 2024
Response from Jane on Jan 31, 2024
Dear Charles, Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards,

10/10 Excellent

April

Liked: Cleanliness, amenities
Everything was perfect staff hotel spa food in hotel brilliant
Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from start to finish, ideal for city center and parking. Evenings meal was excellent and a very good as much as you vsn eat breakfast, highly recommend.
Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Easy to walk from the train station. 5 minutes walk to town. Nice restaurant and staff. Room was a good size and comfortable.
Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards

4/10 Poor

gary

Travelled with family
Our room was supposed to be a business room with king size bed well is was a very dated and tied looking room with a double bed !you could write your name in the dust on the head board and on the desk. The carpet was poorly fitted and wrinkled. The decor was very dated and the desk and bedside tables were badly marked. The bathroom sink was cracked there wasn’t a proper shower just a piece of pipe coming off the bath taps and no rubber mat in the bath so was very slippery when in the shower/bath and trying to get out.
Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Dear gary, Thank you for taking time to review your recent stay. We are grateful that you have drawn our attention to the aspects of your stay that fell short of your expectations. Please be assured that your comments will be forwarded on to our management team for review.We would like to apologise that your stay fell short of our usual high standards.Kind Regards,Mill, Dept. Manager

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a lovely setting by the canal and the staff were very nice
Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

6/10 Okay

Jo

Stayed 1 night in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,

6/10 Okay

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jane on Jan 31, 2024
Thank you for taking the time to review your recent visit to The Mill Hotel & Spa. We are pleased to read that you enjoyed your stay at The Mill and do hope that we can welcome you again at a future date.Kind Regards, Mill,