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It was convenient location to the DCU center. I did not like the parking situation as it is across the street in and unsafe area. The hot tub didn’t work, the light in the room had an electrical issue, the shower was beyond slippery and the bathroom shower curtain was stained. It was way to expensive for the quality of the room. I expected a much better experience
Katie
Stayed 2 nights in Mar 2024
8/10 Good
Amanda
Mar 24, 2024
Liked: Cleanliness
Amanda
Stayed 1 night in Mar 2024
2/10 Terrible
Jocelyn
Mar 24, 2024
Liked: Cleanliness
Disliked: Staff & service
Jocelyn
Stayed 1 night in Mar 2024
8/10 Good
Stephanie
Travelled with family, Business traveller
Mar 19, 2024
Liked: Cleanliness, staff & service, amenities
The pool was very dirty
Stephanie
Stayed 1 night in Mar 2024
6/10 Okay
Jim
Mar 17, 2024
Jim
Stayed 1 night in Mar 2024
2/10 Terrible
Jackelyn, Providence
Mar 4, 2024
Jackelyn
Stayed 1 night in Mar 2024
4/10 Poor
Ramon
Travelled with family, Travelled with family and small children
Was a little disappointed that pool and hot tub shut down
Monica
Stayed 1 night in Jan 2024
6/10 Okay
Audrey, N Massapequa
Travelled with family and small children, Travelled with group
Jan 28, 2024
Disliked: Amenities
I had no heat because my thermostat didn’t work. My TV didn’t work. It was very frustrating
Audrey
Stayed 1 night in Jan 2024
2/10 Terrible
Cierra
Travelled with family
Jan 27, 2024
Disliked: Cleanliness, staff & service
Will never go back and wouldn’t recommend this hotel
Cierra
Stayed 1 night in Jan 2024
4/10 Poor
Ramon
Jan 26, 2024
This was a convenient location however they were no channels but 2 on the tv, tv seemed old called front desk asked to speak to a manager they wouldn’t put me through “there’s nothing they gonna do. For the price is not worth it.
Every single person we met who was working at this hotel was amazing. The manager Amy is extremely accommodating and truly will go above and beyond to accommodate you during your stay. She was so nice to us during a difficult time. I highly recommend the Hilton Garden Inn.
The front lady, was cold and so unprofessional. Didn’t provide WiFi or any information, we have to ask for breakfast, parking, everything. I have for rooms… and I have to pay one by one, make non sense. I don’t recommend this hotel. At least ether was my personal experience
The room was very nice and clean however service wasn’t so great. I stopped at the front desk to request clean towels and coffee and it was never sent. I had to ask again when I returned for the night. They provided additional coffee, but I was informed I needed to visit the front desk for cream and sugar and cups. Ridiculous!
Walls are very easy to hear through, neighboring rooms kept my child up well past midnight. I understand the price with convenience to the DCU center but overpriced for what the hotel itself actually offers.