Search Apart Hotels in Worcester

"This place has so much potential. Once inside, in the main part of the building, it looks good. But exterior, the garage, outside parking and just general view of building and its walls, needs so much work and cleaning. The room appeared clean but there was a dead bee, no working air conditioning, or fridge. Floors were concerning. The bathroom horribly outdated and horrible products. Staff could be friendlier. Didn’t know about breakfast. No information or papers handed to us. Oh! And big issue for me, he said my room and others checking in out loud. That’s a huge no no and I tried to stop it and had to tell him that’s a huge safety risk. They didn’t seem to care. Has potential really. "

"I woke up several times during the night because of the highway noise. The staff also did not explain any of the hotel facilities or amenities during check-in, which is something most other hotels usually do. In particular, one male staff member at the front desk was extremely unfriendly. I visit Boston often and have stayed at many different hotels here, but this was by far the worst experience I’ve had. I will never stay here again."

"Our room was very clean. Bed was a little stiff. Dinner was really good. Unfortunately, very loud family near our room with screaming kids bouncing on the beds and running down the halls from 8pm-1am. Otherwise, a nice place to stay!"

"Accommodating staff and good location."

"So clean"

"I couldn't check in even using a cash deposit because I was not made aware I needed a credit card for "incidentals""

"Very nice stuff"

"Everything was great ! Just not to many options to eat for kids. Had to order out."

"Noisy kids all over the hotel, poorly disciplined, running around hallways, loud talkers, etc. "