Desk, cribs/infant beds, free WiFi, bed sheets

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
168 Route 555, Trans Canada Highway, Exit 188, Woodstock, NB

Reviews

6.2
Rating 10 - Excellent. 31 out of 353 reviews" "
Rating 8 - Good. 116 out of 353 reviews" "
Rating 6 - Okay. 93 out of 353 reviews" "
Rating 4 - Poor. 71 out of 353 reviews" "
Rating 2 - Terrible. 42 out of 353 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Krissy

Stayed 1 night in Jan 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room door closed poorly, shower needs new caulking, bed needs memory foam toppers
Stayed 1 night in Dec 2023

2/10 Terrible

Nick

Stayed 1 night in Jun 2022

6/10 Okay

Mabel

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Staff very friendly, but we had reserved queen beds and were downgraded because of our small dog.
Stayed 1 night in Sep 2021

4/10 Poor

Beverley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets were stained, bugs in the room and the smell of curie everywhere. While they clearly had an Indian restaurant on site, they did not make any breakfast or coffee, paid or otherwise available to guests. When checking in, the staff were all just sitting around staring at you. Was a little creepy. Very poor customer service.
Stayed 1 night in Sep 2021
Response from preet on Sep 10, 2021
thank you for staying with us.

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but clean and fresh
Second time I've stayed. This is a great place for a weary traveller who just needs to sleep and move on. The property is dated but kept clean and fresh. The price is very reasonable and great for an overnight stay. The staff has been very friendly and accommodating each time.
Stayed 1 night in Sep 2021
Response from Preet on Sep 9, 2021
Thank you so much dear Shawn for very positive and encouraging feedback.

6/10 Okay

Madeleine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2021
Response from preet on Sep 8, 2021
Thank you for staying with us.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
It was as expected. Not fancy, a little dated, but clean and efficient.
Stayed 1 night in Aug 2021
Response from preet on Sep 6, 2021
Thank you for staying with us.

4/10 Poor

Carol

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The toilet didn't work, tank totally rusted out. Door didnt lock . Very run down.
Stayed 1 night in Aug 2021
Response from Guest Relations on Sep 2, 2021
Dear Carol, We thank you for bringing these matters to our attention and apologize if they put a damper on your experience at our hotel. Rest assured that our maintenance team has been notified of your feedback and is working diligently to improve upon the issues you've discussed. We never want to leave any of our guests disappointed, so it's our hope you'll consider revisiting us so we can show you what an amazing stay looks like.

8/10 Good

Kyrie

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are clean, albeit dated, and comfortable. If it's just an overnight stay it's perfect. Staff was very nice, though we only had interaction at check-in and checkout.
Stayed 1 night in Aug 2021
Response from preet sidhu on Aug 27, 2021
Thank you for your positive feedback.

8/10 Good

Dion

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Welcoming host. Sadly, like other properties during the pandemic, they are suffering from shortage of staff
Stayed 1 night in Aug 2021
Response from preet on Aug 15, 2021
Thank you for your feedback.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were unhappy because they advertise breakfast and there was none,not even coffee!! Also, they advertise WiFi and there was none.
Stayed 1 night in Aug 2021
Response from preet kaur sidhu on Aug 14, 2021
We are so sorry that you were disappointed with your stay because of no breakfast and Wi-Fi. We will definitely address these issues.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Simple place to sleep.
Stayed 1 night in Aug 2021
Response from Preet k sidhu on Aug 10, 2021
thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Yes, there are many issues that could be nit-picked, and the property is dated and in need of maintenance. Having said that, the motel is very budget priced, and the room we stayed in was clean and comfortable. A nice benefit was that the two bed "suite" we booked had a separate closed bedroom with a queen bed in each room, which is really a nice feature when traveling with a family. This is not a destination resort, but is a comfortable place to spend a night when traveling through the area.
Stayed 1 night in Aug 2021
Response from preet k sidhu on Aug 9, 2021
Thank you for your feedback.

8/10 Good

Jeff

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice staff,....... dated motel but adequate for a nite off the road.
Stayed 1 night in Aug 2021

8/10 Good

Kathryn

Stayed 1 night in Jul 2021
Response from Preet kaur sidhu on Jul 21, 2021
thank you so much dear for giving us 8 out of 10. I hope you will also enjoy your future stay with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Enjoyed letting our softball team to have a great evening without worry of noise complaints.
Stayed 1 night in Jul 2021
Response from Atul on Jul 16, 2021
Thank you for staying with us

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2021
Response from preet k sidhu on Jul 15, 2021
thank you for staying with us.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Inexpensive and riendly welcome While the unit seemed generally clean, I saw ants in the bathroom and twice had fleas land on me. When I tried to report the insects at check out, there was nobody in the office.
Stayed 2 nights in Jul 2021
Response from preet kaur sidhu on Jul 12, 2021
thanks for staying with us.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very basic and in need of repairs and painting. However it was clean and the bed was comfortable.
Stayed 1 night in Jul 2021
Response from preet k sidhu on Jul 11, 2021
thank you for staying with us.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, extremely black and yellow towels that you wouldn't wipe the floor with, dirty sheets.
Stayed 1 night in Jul 2021
Response from Preet k sidhu on Jul 5, 2021
Thank you for staying with us.

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

6/10 Okay

Julianne

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
Response from preet on Nov 16, 2020
Thank you for staying with us.

10/10 Excellent

Rebekah, Lower Millstream N.B

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean ! The lady at the front desk was very pleasant and helpful .we will stay again .
Stayed 2 nights in Aug 2020
Response from preet on Aug 11, 2020
Good morning dear valuable customer, Thank you so much for very positive and encouraging feedback. Hopefully, you will also enjoy your next stay with us.

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Preet on Aug 11, 2020
Thank you for giving us extremely positive feedback. Thank you for staying with us.

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020
Response from preet on Aug 11, 2020
Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
There was no notice that the pool was closed on the Expedia website. Place is dated but clean. Great value for money.
Stayed 1 night in Jul 2020
Response from Preet k Sidhu on Jul 25, 2020
Good morning dear, Thank you for staying with us.We will definitely update the information regarding the pool. We are sorry about that. Regards, front desk

10/10 Excellent

Sierra

Stayed 2 nights in Jun 2020
Response from preet on Jul 15, 2020
Thank you so much for giving us very encouraging and positive feedback. thank you for staying with us.

4/10 Poor

ivy

Stayed 1 night in Jun 2020
Response from preet on Jul 14, 2020
Thank you for positive feedback. Hopefully, you will enjoy your next stay with us.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020
Response from preet on Jun 27, 2020
Thank you for staying with us.

8/10 Good

Sherri, Halifax

Business traveller
Liked: Cleanliness, staff & service
Very clean room. Very outdated, but if you need a clean place to sleep, this is the place. Friendly staff at the front desk.
Stayed 1 night in May 2020
Response from preet on Jun 1, 2020
Hello Dear Sherri, Thank you so much for your positive and encouraging feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the trans-Canada highway. Very close to the trans-Canada highway.
Stayed 1 night in Feb 2020
Response from preet on Feb 29, 2020
Hello dear valuable customer, Thank you so much for giving us positive feedback.

6/10 Okay

David, Windsor, ON

Travelled with family
Liked: Cleanliness, staff & service
Two double bed room. Was nice to have a separate room for the second bed; however, in that room there was no light by the bedside, and nowhere to hang any thing. Fortunately it did have a couple of wall plugins.
Stayed 1 night in Feb 2020
Response from Preet on Feb 7, 2020
Good morning dear David, Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
We checked in at midnight. It took forever for the woman running the front counter to greet us. When she did it was like we woke her up from a nap and she was completely bitter about it. Did not make us feel welcome after our long drive. Couldn’t find out reservation and didn’t seem to make any effort to try and find it, just shook her head. I found the Expedia booking number and showed her. She gave us our keys but didn’t tell us where are room was we were to ‘find’ it ourselves.
Stayed 1 night in Jan 2020
Response from Preet sidhu on Jan 31, 2020
Thank you so much for staying with us. We will address your issue.

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nor much it was icy and understaffed. Rig ripped on stairs almost caused an accident
Stayed 1 night in Jan 2020
Response from prt on Jan 12, 2020
Good morning dear, We are sorry to hear this. We will definitely address your issue very soon. Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from prt on Jan 12, 2020
Good morning dear, Thank you for your positive feedback.

6/10 Okay

Hin Chun

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Shower is a little broken, still have hair in the tub. Room smell good, but the soap are very dry, probably long time ago. A place near the border, one night rest before back to the US road trip on xmas day, doesn’t expected too much from it
Stayed 1 night in Dec 2019
Response from preet on Dec 27, 2019
Hello dear valuable customer, We will definitely consider and resolve the issues which you have faced during your stay. Thank you for staying with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful. The host was very kind. One thing when I went to the room after check in the room was very cold. But little bit later that did not matter. Thanks
Stayed 1 night in Dec 2019
Response from prt on Dec 17, 2019
Good morning dear, Thank you so much for your positive feedback. We will also make sure that, the room heat is working before anyone check in. And we apologize for that. Thank you for staying with us.

2/10 Terrible

Stephen, Oromocto nb ,canada

Disliked: Staff & service
Was not told about leaving early that i had to notify the staff add by 11 the night before. Would not give me my money back for the extra night
Stayed 2 nights in Nov 2019
Response from preet on Dec 4, 2019
Good morning dear Stephen, We are really sorry dear we could not refund you according to hotel policy. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from preet on Nov 26, 2019
Good morning dear valuable customer, Thank you for your positive feedback. Hopefully, you will enjoy your next stay with us.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property not in conditions to host, needs a total renovations Bed sheets dirty. They don’t wash them ....... found hair all over the bed
Stayed 1 night in Nov 2019
Response from prt on Nov 25, 2019
Good afternoon dear, We will definable address you issue which you faced during your stay. Thank you for staying with us.

10/10 Excellent

Seabass, Fredericton, NB

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only complaint I have is that the driveway was very icy and it was hard to get up it since it’s also a hill
Stayed 2 nights in Nov 2019
Response from prt on Nov 19, 2019
Good evening dear valuable customer, Thank you for your feedback. As for safety concern, we will definitely try to clean our driveway.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was great. She went out of the way (above & beyond) to make our stay pleasing.
Stayed 2 nights in Nov 2019
Response from preet on Nov 12, 2019
Good morning dear valuable customer, Thank you for very encouraging and positive feedback. We hope you will also enjoy your next stay with us.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly but the bedding was full of hair. The bathroom sink was dirty as was the floors. The door would not lock. Overall....would never stay here again!
Stayed 1 night in Nov 2019
Response from prt on Nov 4, 2019
Good morning dear valuable customer, We are sorry to hear that you are not satisfied with your stay. We will definitely try to make your future stay more pleasant and comfortable. Thank you for staying with us.

10/10 Excellent

JCB, HF NH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from major highway. Quiet! Comfortable rooms.
Stayed 1 night in Nov 2019
Response from prt on Nov 4, 2019
Good morning dear valuable customer, Thank you so much for your positive and encouraging feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Prt on Nov 4, 2019
Good morning dear valuable customer, Thank for your positive and encouraging feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I was unpleased that the only mirror was in the bathroom, and it was not even full length. I am fairly short, so I could only view myself to my upper chest. Missing full length mirror outside of bathroom.
Stayed 1 night in Oct 2019
Response from prt on Oct 29, 2019
Good afternoon dear, we are sorry about the inconvenience which you had during your stay. We are actually working on renovation. My Respected owner Mr. joe is putting his all efforts in it but we will definitely consider your review as a suggestion for the future stay of you as well as others very respectfully. Thank you for giving us feedback. Kindly regards, Preet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff allowed us to check-in at 3AM, which made all the difference. We are very grateful for that. The building is dated, but if you don't mind the aesthetics, it was clean and had all the basics/essentials. The price was low so I really can't complain.
Stayed 1 night in Oct 2019
Response from prt on Oct 17, 2019
Dear valuable customer, Thank you for your positive feedback it gives us encouragement and confidence. Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value over the border from more expensive US hotels
Stayed 1 night in Oct 2019
Response from preet on Oct 13, 2019
Dear valuable customer, Thank you so much for you feedback.