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Reviews of Aurora Inn

3.5 out of 5
Aurora Inn
831 Main Street, Kingston, NS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 361 reviews" "
Rating 8 - Good. 124 out of 361 reviews" "
Rating 6 - Okay. 20 out of 361 reviews" "
Rating 4 - Poor. 8 out of 361 reviews" "
Rating 2 - Terrible. 3 out of 361 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
For an older property it has been very well maintained. Bed, linens, towels,internet, bathroom, amenities all top quality. Being an older property the room with a king bed was fairly tight. Bathroom rather tiny also. The smaller room size characteristic of older motels/hotels I have found is now becoming vogue again in new properties. Sign of the times, less room equals more rooms. Unfortunately not of the owners making I along with the owners had a bad night's rest. The adjacent room had an awful unruly guest.
Stayed 1 night in Apr 2024

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is always extremely kind and helpful!
Stayed 1 night in Mar 2024
Response from Alex on Apr 3, 2024
Thanks for the lovely feedback Jasmine. We really do love to look after our guests. Have a great day!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Alex on Apr 3, 2024
Thanks for the great feedback Keith. We look forward to hosting you again in the future.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and well kept. And the staff was friendly
Stayed 1 night in Mar 2024
Response from Alex on Apr 3, 2024
Thank you Jordan. We are so pleased to hear your positive feedback. Have a great day!

10/10 Excellent

Federico

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. I had to go out early before they open the next day and wanted to use the Microwave so they let me borrow the extra Microwave. Awesome customer service.
Stayed 1 night in Mar 2024
Response from Alex on Apr 3, 2024
Good Evening Federico, Thank you for your feedback. We are really pleased to hear that you had an enjoyable stay with us. We look forward to hosting you again in the future. Have a great day!

10/10 Excellent

demetria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Alex on Mar 26, 2024
Hi Demetria, Thank you for choosing the Aurora Inn. We really appreciate your feedback. We hope to host you again in the future.

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small inn, Very few options in the area. Serves its purpose. Check-in was easy and the attendant was very helpful and friendly.
Stayed 1 night in Mar 2024
Response from Alex on Mar 26, 2024
Thank you for the lovely feedback Melanie. We are glad you enjoyed your stay with us.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Alex on Mar 26, 2024
Hi Patricia, Thank you for choosing the Aurora Inn. We really appreciate your feedback. We hope to host you again in the future.

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Front desk clerk was amazing
Stayed 1 night in Feb 2024
Response from Alex on Feb 19, 2024
Thanks for the feedback Lisa. It's great to hear that you enjoyed your stay with us and liked our Nova Scotian hospitality :). Have a great day!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
What you’d expect. Small, quiet, simple, clean.
Stayed 1 night in Dec 2023
Response from Alex on Feb 19, 2024
Thank you for the feedback Jasmine. We really appreciate it.

8/10 Good

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is older redone property. The service is very basic. Once we realized this we could function. To have dogs they make you sign a lot of papers . It seems they have had bad owners with their dogs before. Make sure you have your own poopy bags as they supply 0 complimentary. Be prepared to buy your meals hot we had a fridge but no microwave in the room to heat stuff up. If you want to heat stuff up there is a microwave in the front office. There was supposed to be hot tea and coffee in the front office/dining area but when i went in the morning there wasn't any. It was a nice stay but people need to know what's not available to prepare.
Stayed 2 nights in Jan 2024
Response from Alex on Feb 19, 2024
Thanks for the feedback Michelle. We really appreciate it.

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Alex on Feb 1, 2024
Thanks for choosing the Aurora Inn Robert. We really appreciate the feedback and would love to welcome you back in the future. Have a great day!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Alex on Feb 1, 2024
Thanks for the review Andrew. We look forward to welcoming you again in the future. Have a great day!

8/10 Good

Glen

Liked: Cleanliness, staff & service, room comfort
Age is just a number...
The outside may be older, but a lot of effort has been made to update the rooms themselves - toiletries, bathrooms, TVs... latest and greatest. Only drawback was that you could hear EVERY door slam... but a comfy bed helps ease that
Stayed 1 night in Jan 2024
Response from Alex on Feb 1, 2024
Thanks for the feedback Glen. We really appreciate you taking the time to let us know your thoughts and how you found your experience staying with us. Have a great day!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Alex on Feb 1, 2024
Thank you for the review. We really appreciate the feedback.

10/10 Excellent

Sonya

Reasonably priced . Clean
Stayed 1 night in Dec 2023
Response from Alex on Feb 1, 2024
Thank you for the feedback Sonya. We are glad that you enjoyed your stay at the Aurora Inn. Have a great day!

8/10 Good

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Location
Stayed 2 nights in Nov 2023

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We typically stay at Hampton Inns; the room was comparable; very clean, comfortable beds, quiet and convenient location. Staff also very friendly and accommodating. The only small issue I had was I couldn’t park my big truck infront of my room because a truck with a flat bed was parked across behind the parking spaces— I didn’t address it because no big deal to park a bit further down by the front desk. Might be something to consider to have flatbeds park down the side of the building for other to have access to their spaces. Great stay!
Stayed 1 night in Oct 2023
Response from Alex on Nov 1, 2023
Thanks for the lovely detailed review Shannon. We really appreciate the feedback. Have a great day and we hope to see you again in the future. All the best.

10/10 Excellent

Jane

Stayed 1 night in Oct 2023
Response from Alex on Oct 25, 2023
Thank you for choosing the Aurora Inn Jane. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again in the future.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Alex on Nov 1, 2023
Thank you for the feedback Peter. We look forward to having you stay with us again in the future. Have a great day.

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice place, showed a bit of its age but other then that it was really clean and the staff were amazing! Enjoyed the stay and would stay again
Stayed 2 nights in Oct 2023
Response from Alex on Oct 16, 2023
We really appreciate your review Christian. Have a great day.

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom cottage was a perfect place for our 3 day stay.
Stayed 4 nights in Oct 2023
Response from Alex on Oct 11, 2023
Thanks for choosing the Aurora Inn. We really appreciate your feedback and it's great to hear that you enjoyed your time with us. We look forward to welcoming you again soon!

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable 2 bedroom cabin is perfect for our stay. Home away from home.
Stayed 3 nights in Sep 2023
Response from Alex on Oct 7, 2023
Thanks for your feedback Lynda. We are glad to hear you enjoyed your stay. We look forward to welcoming you again in the future.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2023
Response from Alex on Oct 7, 2023
We really appreciate your kind words Tammy. Have a great day.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alex on Oct 7, 2023
Thanks for your feedback Deborah. We are glad to hear you enjoyed your stay. We look forward to welcoming you again in the future.

8/10 Good

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing was trying to get the room warm heater behind tv stand n under table
Stayed 2 nights in Sep 2023
Response from Alex on Oct 7, 2023
Thanks for your feedback Mike. Have a great day.

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is clean, quiet, and well maintained. Friendly staff working at reception made this a quick and easy check in.
Stayed 1 night in Sep 2023
Response from Alex on Sep 27, 2023
Thanks for the feedback Larry. Have a great day!

10/10 Excellent

Shane

Stayed 1 night in Sep 2023
Response from Alex on Oct 16, 2023
Thanks for the review Shane. Have a great day.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, grounds were beautiful, Had best sleep in years due to great mattress and pillows and all amenities worked well and bath was very clean and shower was first rate. Both check-in and check-out were efficient and easy.
Stayed 1 night in Sep 2023
Response from Alex on Sep 23, 2023
Thanks for the feedback Charles. We are pleased to hear that you enjoyed your time with us. We look forward to welcoming you again in the future!

8/10 Good

Clay

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Alex on Sep 13, 2023
Thank you for the feedback Clay.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful girl at the desk.
Stayed 1 night in Sep 2023
Response from Alex on Sep 13, 2023
Thank you for your review Mary.

8/10 Good

Wallace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean room. Excellent staff support
Stayed 2 nights in Sep 2023
Response from Alex on Sep 14, 2023
Thank you for your feedback Wallace. We look forward to welcoming you again in the future.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating. Comfortable rooms.
Stayed 10 nights in Aug 2023
Response from Alex on Sep 11, 2023
Thank you for the feedback Cindy. We are glad to hear that you enjoyed your stay with us.

8/10 Good

Florence C

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a late check-in (After 10 PM) and the hotel called to let us know to give them a call when we were 10-15 minutes away so they could have someone on the desk as they don't staff the front office all night. It worked out nicely. The staff were pleasant. There were no toiletries in the room on check in. They provided us some the next day. It wasn't a problem as I always travel with a bar of soap for hand washing.
Stayed 2 nights in Aug 2023
Response from Alex on Sep 11, 2023
Thanks for the feedback Florence. We apologize that you didn't have the toiletries on arrival. Have a great day.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Alex on Aug 28, 2023
We really appreciate your feedback Karen. Thanks and we look forward to welcoming you again in the future.

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Inn
We had a wonderful experience with Aurora Inn the staff was excellent very friendly and made you feel welcomed. I would definitely recommend anyone to stay here
Stayed 6 nights in Aug 2023
Response from Alex on Aug 21, 2023
Thanks for your feedback Shirley. We really appreciate it. Have a great day!

8/10 Good

Steven, Shilo

Liked: Cleanliness, staff & service, amenities
Its ok
Stayed 1 night in Aug 2023
Response from Alex on Aug 21, 2023
Thanks for your feedback Steven.

10/10 Excellent

Gary Bruce

Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023
Response from Alex on Aug 21, 2023
Thanks for the review Gary. Have a great day!

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from Alex on Aug 21, 2023
Thanks for the feedback Mark. We're glad you enjoyed your stay with us. Have a great day!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alex on Aug 21, 2023
Thanks for your review Susan. Have a great day!

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and the rooms are modern with comfy beds.
Stayed 1 night in Aug 2023
Response from Alex on Aug 9, 2023
Thanks for the feedback Suzanne. We look forward to hosting you again in the future.

8/10 Good

Gwen, Sackville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aurora Inn is an older property but well maintained, updated and clean. It has beautiful expansive lawns with large trees and a few picnic tables. The staff was very friendly. If you stay for more than one night, your room does not see the housekeeping staff (except to empty your garbage) until you leave. Not a big deal but if you need more towels, coffee, tea etc., you need to go to the office and ask. We thought the in-room coffee was awful, so maybe another brand should be used? There's a nice patio area outside but there are no chairs or tables. It would be nice to include a continental breakfast - there's lots of room inside.
Stayed 2 nights in Aug 2023
Response from Alex on Aug 9, 2023
Thanks for your feedback Gwen. We're sorry to hear that you didn't enjoy our brand of coffee. I hope that you enjoyed your trip to the Annapolis Valley and that this didn't spoil your overall experience. Have a great day.

10/10 Excellent

Leon

Travelled with partner
Excellent service. High price forge size of the room. We were able to check in early.
Stayed 2 nights in Aug 2023
Response from Alex on Aug 9, 2023
Thanks for your feedback Leon.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot was very convenient to our final destination in Nova Scotia. The room was clean and comfortable and the staff were very friendly and helpful.
Stayed 1 night in Jul 2023
Response from Alex on Aug 9, 2023
Thanks for the feedback Charlotte. We look forward to hosting you again in the future.

10/10 Excellent

Deanna

Stayed 1 night in Aug 2023
Response from Alex on Aug 28, 2023
Thank you for your feedback Deanna. We really appreciate it.

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Alex on Aug 9, 2023
Thanks for the feedback Sherri. Have a great day.

10/10 Excellent

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
While the Inn is in rural Kingston, it is very quiet and a nice place to unwind from city life. A lot of the store ms are within walking distance.
Stayed 1 night in Jul 2023
Response from Alex on Aug 9, 2023
Thanks for the feedback Anthony. We're glad to hear that you were able to enjoy the peaceful surroundings.

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Alex on Aug 9, 2023
Thanks for the feedback Jeannie. Have a great day.