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Reviews of Spring Hill Motel

2 out of 5
Spring Hill Motel
400 Vine Street, Wisconsin Dells, WI

Reviews

7.4

Good

Rating 10 - Excellent. 215 out of 664 reviews" "
Rating 8 - Good. 197 out of 664 reviews" "
Rating 6 - Okay. 112 out of 664 reviews" "
Rating 4 - Poor. 73 out of 664 reviews" "
Rating 2 - Terrible. 67 out of 664 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the worst place I ever stayed. The first room smelled like urine and my eyes burned and the second room was mildew smelling and we didn't stay for more then 6 hours and went home. The photos online are not what we stayed in and it was a totally misrepresented online. Coffee was served on a house porch that the owner occupied. The lobby was a fright and everything was filthy disgusting
Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our families go to motel!! The owners are wonderful people and we always enjoy our stay there! We will always come back here! We will be going back Friday we actually have our own room we get every time we go and we enjoy the pool so much we clean it several times while we are there cause obviously there are trees so leaves are always in the pool and we like to help out my 13 year old son even does it now😀😀😀❤️❤️❤️❤️
Stayed 1 night in Sep 2023

10/10 Excellent

Leea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

jaydip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

2/10 Terrible

Josephine

Stayed 1 night in Sep 2023

4/10 Poor

Brock

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Staff & service
Under the beds was filthy and a lot of bees
Stayed 1 night in Sep 2023

4/10 Poor

Molly S

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you have ASTHMA or KIDS, read this! The room we stayed in was incredibly musty. I thought running the a/c would help, but it didn't. I don't have asthma, but my lungs hurt after a couple hours. My eyes even stung on occasion. (For what it's worth, our daughter was already asleep by the time I realized just how bad it was going to be, so asking for a different room wasn't an option. Plus, I wasn't hopeful that another room would be different, since the whole place is pretty old.) Overall, I don't mind old stuff, but musty is not okay. For those with kids: There are no light blocking curtains, so it's very bright in the morning. We had been camping and got a motel so we could get some good sleep, but my daughter woke up with the sun anyway. The a/c also blows the vertical blinds so it lets more light in (not to mention the privacy issues). The hot water is also dangerously hot, so beware for your littles if you stay here. Also, we mainly chose this place because of the outdoor pool, but the pictures online are much more idyllic than reality and play areas, but the pictures online are much more idyllic than reality. Unrelated to the issues above, the internet was also very in and our (mostly out), which was frustrating.
Stayed 1 night in Aug 2023

10/10 Excellent

Corky

Stayed 3 nights in Aug 2023

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property management was great we were supposed to be in a room on the 2nd floor, but the owner realized I was disabled and changed us to a cabin which was clean and comfortable without a change in our billing. The only thing I was disappointed in was the spa was only at minimum for services. overall, I would stay there again it was a clean, quiet, and friendly staff.
Stayed 2 nights in Aug 2023

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I will be back.
Stayed 1 night in Aug 2023

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms nice and quiet area
Stayed 1 night in Aug 2023

2/10 Terrible

Lyn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed in the stay. The room was not that clean, television did not work. we do not mind older but thus was not what we had in mind when we got there.
Stayed 1 night in Aug 2023

10/10 Excellent

Brandon

Stayed 1 night in Aug 2023

4/10 Poor

Carrie

Travelled with family
The air conditioner didn't work in our room. There was a musty smell
Stayed 1 night in Aug 2023

6/10 Okay

Edward

Travelled with family
Disliked: Property conditions & facilities
I liked that it had a swimming pool and spa options but the bed was worn out and you could feel the mattress spring pushing against your body and the curtains and walls were stained
Stayed 1 night in Aug 2023

2/10 Terrible

Jennifer

Stayed 1 night in Aug 2023

8/10 Good

Terry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No warm water..had to take cold showers. Decking on second floor had very soft spots that felt like you were going to go fall through it. And housekeeping staff unlocks and opens the door as they are announcing themselves....even when your naked...not giving you anytime to prepare...and then closes the door and reopens to say sorry as they get another free look at you naked.
Stayed 2 nights in Aug 2023

8/10 Good

Sara, Arl Hts

Travelled with group
Liked: Cleanliness, staff & service
Love that it's very quiet, but close to other attractions.
Stayed 1 night in Aug 2023

8/10 Good

Fahmi

Stayed 1 night in Aug 2023

4/10 Poor

Marilyn

Disliked: Property conditions & facilities
Very outdated, door frames are rotting. Bed and bedding very old.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Vacation
Was a great stay like usual, I just wish the rooms were cleaned a little bit more upon our arrival. A lot of spiders.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eric

Stayed 3 nights in Aug 2023

8/10 Good

Patrica

Stayed 1 night in Jul 2023

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Although the rooms were quite dated , it was a very convenient location off the main roads and to the park we visited
Stayed 1 night in Aug 2023

4/10 Poor

Krista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple a run down very dated property. Would not recall. I would be concerned with children.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
We have stayed here multiple times in the cabins and they are always clean. Staff are always friendly, pool is nice and clean and is typically open until midnight which is nice. Very family friendly enviroment for little kids but seems so quiet if you are looking to stay somewhere quiet as well compared to other lodging. I will always return.
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Stayed 2 nights in Aug 2023

4/10 Poor

Shannon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We liked: outside of property is cute lots of plants and ornaments Super close to downtown dells Big community feeling with lots of people out walking around using the pool, lots of smiling faces A/c worked ridiculously well Big red jacuzzi tub was nice, clean and worked perfectly Housekeeping kept the towels stocked (keep in mind there are a bit small I would recommend bringing one of your own) Things we disliked: The room had a strong mildew smell(it is an old hotel) There was a large bay window but the room couldve used more lighting (two table lamps, only one worked) The toilet bowl wasn't completely clean (outside of bowl and down the front) When we showed up after a long drive and tried to take a shower there was no hot water :( we tried to call but no one answered so we walked over to the office and the man there said it was probably the boiler and went and fixed it(we ended up rinsing off in cold water and going out for the night because it was already 6pm, we had hot water when we got back to hotel later that night) Limited parking(we had to make a parking spot cause there weren't anymore) Our stay was $356 for 2 nights, overall my bf and I both agreed we weren't upset about our stay and that it wasn't too bad but next time we visit we'll probably try somewhere else. Do with that what you will!
Stayed 2 nights in Jul 2023

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
wisconsin hotel
relaxed type of hotel. not very high class. if you dont require much attention this is the place to stay. everything worked. no complaints at all. yes of course we enjoyed our time here
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in one of there cabins, the pictures sure look better then what we got. The cabin inside was old, the bed was terrible should be thrown out along with the sheets that were very thin with small holes in them! The towels were thin and very small, which should be used for a scrub rag! I was very disappointed! At least they had coffee in the morning near the office. The small frig and micro worked good. I think the hotel they had might be better.
Stayed 2 nights in Jul 2023

6/10 Okay

Kim, Greenleaf

Liked: Staff & service
Disliked: Property conditions & facilities
The property was clean, and the furnishings were dated. We asked for a clean sheet to replace one on the bed, and the staff was super nice and helpful. LOVED the pool!
Stayed 1 night in Jul 2023

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities
Out dated place needs major overhaul
Place wasn't anything like the pictures. Cabin was very small, terrible musty smell, window dirty and full of bugs, wall by bathroom sink had someone's toothpaste on the wall, air conditioner very old and so high we couldn't adjust it. Deck had loose boards, cheep plastic table and chairs that were very dirty. There wasn't a place to park other than the grass. Garbage can by door was bad. Very small cheep towels. Bugs on wall we had to kill. Everything very dated. Only new thing was the tub but shower head full of lime. Landscape all overgrown. Lady at front desk not very friendly. Don't recommend this place and will never stay here again.
Stayed 1 night in Jul 2023
Response from Monica on Jul 31, 2023
This statement is ridiculously untrue and we are incredibly proud of our accommodations. We treat our customers with utmost respect and kindness.

6/10 Okay

Chris

Liked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean pool, very nice staff comfy bed would stay there again
Stayed 1 night in Jul 2023

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room needs more cleaning
Stayed 1 night in Jul 2023

6/10 Okay

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. For $55, we weren't expecting much. But it was a decent place. Cheap towels, bugs, and that nasty cigar smell. We didn't care because we spent all day out around town. The A/C worked great so it was easy to sleep. Let's just say it was a nice place to sleep, but not somewhere you want to hang out.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
We are so happy we booked here. Our cabin was very clean it's quite. The pool is wonderful. Any staff we've asked of anything (something for the room wifi etc) has been so pleasant we used the one of the grills tonight and it was excellent. Gazebo in back. Plenty of lounge chairs in front and around the pool. Very close to the down town "strip" area with all the shopping and restaurants. The IGA is only a few blocks from here as well. We don't live very far from here but just wanted to get away and we will definitely be back. I would highly recommend this place
Stayed 1 night in Jul 2023

10/10 Excellent

Crystal

Liked: Staff & service, property conditions & facilities
Reasonable price for hotel
Stayed 1 night in Jul 2023

6/10 Okay

Trisha

Travelled with family
Disliked: Room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Carlos, Schiller Park

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Property was nice for the weekend
Stayed 2 nights in Jul 2023

4/10 Poor

Ryan

Disliked: Amenities, property conditions & facilities
Im sure this WAS a nice place 15 or 20 years ago But it is run down, im sure it was clean but it doesn't look or feel like it due to its age and lack of upkeep. THEY HAVE A LOT OF BALLS CHARGING 160 A NIGHT
Stayed 2 nights in Jul 2023

4/10 Poor

Willo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The office was pleasant and I was allowed to check in early. That is the only plus. However for $145, this room was a dump. Dirty, stinky, dusty, and buggy. Dead bug on the wall. Stained walls. Dusty table, lamps, fake flowers, etc. Musty carpet. Stained dirty chairs. We cant wait to check out and definitely will not be back. Not recommended!
Stayed 1 night in Jul 2023