Dear Shana,Thank you for your review and for giving us a perfect rating! We are delighted you were comfortable during your stay, and we hope to have the pleasure of your company again soon! Sincerely,The Polynesian Management Team

Dear Venchileni,Thank you for sharing your concerns. It's disappointing to hear about your recent experience. We value your feedback as it highlights areas for improvement, especially regarding cleanliness and maintenance. Rest assured, we are addressing these issues to enhance our guest experience. We hope for an opportunity to offer you a more pleasant experience in the future.Sincerely,The Polynesian Management Team

Dear Valeria,Thank you for sharing your experience with us! It's fantastic to know that you found everything enjoyable and that your experience was perfect. We can't wait to welcome you back for another great visit!Sincerely,The Polynesian Management Team

I do apologize that we were not able to meet your expectations. Please give us another chance in the future.

I do apologize that we did not meet your expectations.We are working very hard on training of staff, guests service and hotel cleanliness. We hope that you will give us another chance in the future.

Thank you for letting us know how your stay was.We appreciate the wonderful comments!

Dear Yadira,While we thank you for being our guest and sharing your feedback, we are surprised and saddened to hear about your concerns. Please know we pride ourselves on our top-notch service and accommodations and apologize this wasn't your experience. Your comments will be shared with the team to ensure we do better going forward. We are grateful for your time and wish you well as your travels continue.Sincerely,The Polynesian Management Team

I do apologize for not meeting your expectations! We are getting better and better each day and I hope that you will give us another chance in the future!

Thank you for taking time to do a review on your recent stay with us.It is my hope that you will stay with us again in the future.Thank you!

I do apologize that your room did not meet your expectations.We are working on updating the hotel and we strive to provide the best in hotel cleanliness.Please give us another try in the future!

We appreciate you letting us know how your stay was with us. The hotel was the first waterpark in WI Dells. We are under-going renovations and I hope you will stay with us again in the future.

Dear Darin,Thank you for taking the time to share your feedback regarding your recent stay with us. We're sorry to hear that your experience was not entirely satisfactory due to the closure of half of our pool area and the absence of soda vending machines.We understand the importance of our pool facilities to our guests' overall experience, and that is why we are currently renovating the pool area as well as the whole hotel. We expect our new and improved facilities to be available for full use very soon. Your feedback is invaluable to us as we continuously strive to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that exceeds your expectations.Sincerely,The Polynesian Management Team

I am sorry that your stay did not meet your expectations!

Dear Heather,We appreciate your constructive feedback. Please accept our apologies for the water park being closed for maintenance during your stay. We understand your disappointment. Rest assured, our maintenance team will address your concern with the patio door, and we're grateful you brought this to our attention. As you booked this reservation through a third-party site, Expedia would be best equipped to answer your billing questions. Of course, if there is anything we can do from our end, we're also available to help. Although we can't change the past, we can do better going forward, and we hope you'll give us another chance. Sincerely,The Polynesian Management Team

Thank you for taking time to complete a survey on your recent stay with us!We hope that you will stay with us again in the future!

Dear Amber,Thank you for taking the time to share your experience. We're truly sorry to hear this stay didn't meet the high standards of your previous visit, particularly regarding room condition and maintenance issues. We are addressing these concerns to ensure they are rectified promptly. Your feedback is crucial for our improvement, and we hope to have an opportunity to restore your confidence in us.Sincerely,The Polynesian Management Team

Thank you! We hope to have you stay with us again in the future.

Thank you for taking time to submit a review on your recent stay with us. We hope to have you stay with us again in the future!

Dear Joann,We're delighted you enjoyed your stay at Polynesian Water Park Resort! It's great to know that our updated, comfortable rooms were perfect for your family and that everyone enjoyed the waterpark. The next time you're in the area, please come back to see us.Sincerely,The Polynesian Management Team

Thank you for submitting a review on your recent stay with us. Please let me know what we could've done to make your stay better.It is my hope that you will give us another try in the future.

Dear Jessica,Thank you for bringing your concerns to our attention. Please accept our sincere apologies that our property and accommodations fell below your expectations on this occasion, as this is never the experience we want our valued guests to have. It is genuinely upsetting to hear this, as we work hard to impress. Rest assured, our team will address them immediately and ensure we constantly aim to improve and enhance our guest experience. As your travels continue, we wish you well and hope you consider returning down the line and allowing us to change your perceptions.Sincerely,The Polynesian Management Team

Dear Amber,Thank you for your kind words! We're thrilled to hear about your positive experience at check-in and that our team's hospitality made your stay enjoyable. We look forward to welcoming you back again for another great visit.Sincerely,The Polynesian Management Team

Dear Nancy,It was such a pleasure to welcome you to Polynesian Water Park Resort! We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations, excellent amenities, and the high standards of cleanliness we adhere to hit the mark for you. Thank you for your kind review, and we hope you return soon!Sincerely,The Polynesian Management Team

Dear John,It's delightful to hear that you enjoyed your time with us at Polynesian Water Park Resort. We take great pride in providing comfortable accommodations, and we're thrilled that we met the mark. Please come see us again in the future.Sincerely,The Polynesian Management Team

Dear William,While we are thrilled that you were pleased with our accommodations overall, please accept our sincerest apologies for the issues you may have had with the smell in the hallways and through the ventilation system. We do not condone any illicit activity on our premises and always encourage our guests to reach out to us with their concerns. Also, we are currently undergoing various renovations and we are excited about their completion. However, it is always our goal toprovide an exceptional experience for our guests, and we regret your stay did not meet your expectations or ours. It would be a privilege to be given another opportunity to deliver the experience you expected during your stay at Polynesian Water Park Resort.Sincerely,The Polynesian Management Team

Dear Emily,While it was a pleasure to have you as our guest, and we are happy you enjoyed our staff and great location, we are sorry you had concerns with the room. As the cleanliness of our hotel is a key priority, we apologize that the guestroom fell short of your expectations. Cleanliness and comfort are of the utmost importance to us, so we’re disappointed to learn that you did not receive the quality of stay that our property is known for. Rest assured that your comments will be shared with the team to ensure our high standards are being upheld. We hope to have another opportunity to welcome you back and impress you further.Sincerely,The Polynesian Management Team

Thank you for letting us know how your stay was.

Dear Jessica,Thank you for choosing Polynesian Water Park Resort and for taking the time to share your delightful, five-star review. Our team works hard to ensure our guests have a perfect stay, so they will be delighted to hear how much you enjoyed our clean, peaceful accommodations. We look forward to welcoming you back on future trips to the area.Sincerely,The Polynesian Management Team

Dear Thea,It is great to hear from you! We are so happy you found value in our accommodations in addition to comfort. Count on us anytime at Polynesian Water Park Resort!Sincerely,The Polynesian Management Team

Dear Lorraine,It was an honor having you as a guest, and we appreciate your review. Accept our apologies for any issues you had with our pool or accommodations. Our maintenance team will look into the issues. Thanks for your feedback, and we want to invite you back again anytime.Sincerely,The Polynesian Management Team

Dear Trevis,Thank you for choosing Polynesian Water Park Resort! We are so happy you enjoyed our accommodations, and it's also great that our hot tub made for the perfect place to unwind after a long day of fun and adventures. Allow us to serve you any time your travels bring you this way!Sincerely,The Polynesian Management Team

Dear Katie,It was a pleasure to host you during your recent visit. We sincerely appreciate you taking the time to provide us with a review, and we're glad you enjoyed our great value, helpful staff, and clean accommodations. That being said, we apologize that our indoor pool's hours of availability did not meet your expectations, and we have notified our staff of your comments. It would be an honor to welcome you back to our resort the next time you are in town.Sincerely,The Polynesian Management Team

Dear Guest,We appreciate you sharing your valuable comments regarding your family's recent overnight stay. It saddens us to hear we were unable to meet your expectations and that you were disappointed with our accommodations. Please accept our apologies for any issues you encountered with your room; we will certainly address this with the rest of our team to review where improvements could be made. Your feedback regarding any updates needed is gratefully received and allows us to continually monitor guest satisfaction. Thank you for your valuable comments.Sincerely,The Polynesian Management Team

Dear Elizabeth,Thank you for bringing your concerns to our attention. We sincerely apologize for your unsatisfactory stay. We're currently renovating, which leads to dust and some issues in the rooms, and are consistently working on getting these rooms completed to perfection for future visits. We'll also ensure that lifeguards at our fun waterpark remain vigilant. That said, it's good to know our maintenance team found you satisfactory accommodations. Your comments are valued and we wish you safe and pleasant travels. Sincerely,The Polynesian Management Team

Dear Kelsey,Thanks so much for sharing your feedback. We sincerely apologize for your experience and assure you we have contacted pest services to conduct a thorough inspection of the room. We appreciate you bringing these concerns to our attention, and we hope you had a safe trip home.Sincerely,The Polynesian Management Team

Dear Ken,Thank you for your honest review. We sincerely regret to learn of your disappointment with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline. Sincerely,The Polynesian Management Team

Dear Michael,Thanks so much for your feedback. We sincerely apologize for the issue with the water temperature and assure you we've shared your comments with the appropriate team members. Please know we will work to resolve this immediately. We appreciate your kind compliments about our comfy beds and high standards of cleanliness. It would be wonderful to welcome you back anytime!Sincerely,The Polynesian Management Team

Dear Jennifer,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about cleanliness. We'll pass your comments along to our housekeeping staff, and we'd be grateful for the chance to provide you with a more positive visit.Sincerely,The Polynesian Management Team

Dear Mandy,We are delighted so many aspects of your stay impressed you, from our friendly staff and outstanding value to our dedication to cleanliness and peaceful atmosphere. Your feedback about the pool has been noted, and we will ensure this information is updated on all our booking sites. The pleasure of hosting you again would be all ours, so please come back and see us at Polynesian Water Park Resort!Sincerely,The Polynesian Management Team

Dear Pamela,We truly appreciate your feedback and are glad your bed was to your comfort. Thank you for providing your room number and sharing your concerns so we can easily address them. We will also make sure we do better moving forward. The next time you visit, we look forward to earning your recommendation!Sincerely,The Polynesian Management Team

Dear Farmer,Thank you for your excellent review! We're thrilled you had a great stay and found our team friendly and accommodating. It's also wonderful to know that the cleanliness of our rooms and the comfort of our beds met your expectations. We appreciate your feedback and look forward to welcoming you back for another pleasant visit.Sincerely,The Polynesian Management Team