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Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property
Hotel in Winston-Salem with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Exterior
1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Breakfast meal
Interior
Experience downtown Winston-Salem's vibrant charm at Hotel Indigo Winston-Salem Downtown, an IHG Hotel. Enjoy a drink at the bar or happy hour in Sir Winston Wine Loft, connect with free WiFi and get work done in the business center. Guests rave about the hotel’s helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 3 min walk - 0.3 km
  • Truist Stadium - 15 min walk - 1.3 km
  • Old Salem - 16 min walk - 1.4 km
  • Winston Salem State University - 2 min drive - 1.7 km
  • Wake Forest University Baptist Medical Center - 2 min drive - 2.4 km

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 27 min drive

Restaurants

  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Dogwood Hops And Crops - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Tate's - ‬2 min walk
  • ‪Xcaret Mexican Grill & Cantina - ‬2 min walk

About this property

Hotel Indigo Winston-Salem Downtown by IHG

Hotel near Hanes Mall
At Hotel Indigo Winston-Salem Downtown by IHG, you can look forward to a coffee shop/cafe, a bar, and a business center. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and express check-in
  • ATM/banking services, a front-desk safe, and luggage storage
  • A ballroom, a computer station, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, limited housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Indigo Winston-Salem Downtown by IHG?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Winston-Salem Downtown by IHG on Aug 31, 2025 start from CA $175.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Indigo Winston-Salem Downtown by IHG?

Valet parking is available for USD 26 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown by IHG located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

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Hotel Indigo Winston-Salem Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 362 reviews
Rating 8 - Good. 75 out of 362 reviews
Rating 6 - Okay. 34 out of 362 reviews
Rating 4 - Poor. 16 out of 362 reviews
Rating 2 - Terrible. 14 out of 362 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Loved this hotel. Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find easy to park lots of activities and restaurants
Stayed 1 night in Jul 2025

8/10 Good

joshua

The view was awesome, and the A/C was great room on smaller side but a great relaxing feel
Stayed 2 nights in Aug 2025

10/10 Excellent

Kisha Denette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, and the overall experience were great…
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location. Bar is great as well
Stayed 1 night in May 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and has a nice bar/restaurant. It’s walkable to several other dining options and breweries. Staff were nice and check-in was easy.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool art deco building in downtown WS.
Stayed 1 night in Mar 2025

10/10 Excellent

Jedediah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, good location, SUPER FRIENDLY STAFF!
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, friendly staff, quiet stay, good location, lively lobby with nice work areas.
Stayed 7 nights in Dec 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stop when going to our beach vacations

Coming to Indigo is a nice experience, staff is friendly and room are clean.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024

8/10 Good

Amy

Good buffet breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latasha was great. She helped us find the perfect room for my daughter’s birthday!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is very reasonably priced and in a great location. The staff always goes above and beyond.
Stayed 2 nights in Oct 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the hotel, there was no room for me as the hotel was overbooked. The receptionist acted like it was a great inconvenience for her that I showed up to stay at the hotel that I booked a month in advance and paid up front. Really?!? Terrible behavior by the hotel receptionist. I guess she was annoyed that she had to get off her phone to deal with a customer.
Stayed 1 night in May 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities
This hotel is fine. I love the high ceilings and the fact that it's a converted space. But the AC didn't work well. I had it set at 68 and it could only make it down to 76 so the room was a little swampy. The staff was friendly. Our bed was made with the bottom sheet leaving a foot of mattress cover exposed at the top - weird and uncomfortable. The location was good. Parking was expensive. I'll choose another place next time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is super cute & clean with a Great restaurant
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay! Maria was the star of the show! Amazing customer service from start to finish. She made me feel very comfortable and safe. I also enjoyed the room service. It has a nice restaurant/bar area in the lobby. My room was so clean and nice. The bed was very firm which I loved. Within walking distance of a lot of great shops/restaurants. FYI there is no fridge in the room to keep food or drinks and there is also no microwave in the room to heat food.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Helpful staff.
Stayed 2 nights in Jul 2024

6/10 Okay

Heather

Liked: Staff & service
Our first room want that clean and the power went out on 1/2 the room so we had to change rooms at 11 at night. Oddly, the second room was much more comfortable🤔 The staff was friendly for the most part though the valley was difficult to manage. Also, there is no basket between 11pm and 6am. Make bite of that
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Great room and service!
Stayed 2 nights in Sep 2023

6/10 Okay

Donnyelle

Liked: Property conditions & facilities, room comfort

Family stay

The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF
Stayed 3 nights in Aug 2024