Title: Best Western Plus Hanes Mall Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Hanes Mall Hotel Hotel in Winston-Salem with free breakfast and a fitness center ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/7de40e3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/08b3e090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/f8428b82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Non Smoking, Jetted Tub](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/bb66c0f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/33380a1e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests. 7.6 Good ## Popular amenities - - Pool - Gym - Laundry - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=11901&PinnedHotelID=11901&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 8.0 Very good 19 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom - Sleeps 2 - 1 King Bed ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom - Sleeps 2 - 1 King Bed ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/705cdfa8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 7.2 Good 15 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom - Sleeps 4 - 2 Queen Beds ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Jetted Tub 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom - Sleeps 2 - 1 King Bed ![Premium bedding, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/1000000/20000/12000/11901/1a735a15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator LED TV Premium bedding Private bathroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1950000/1942600/1942582/bdb026db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 710 reviews CA $167 CA $189 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Winston-Salem-Hotels-Hilton-Garden-Inn-Winston-SalemHanes-Mall.h1942582.Hotel-Information?chkin=2025-11-27&chkout=2025-11-28&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/3000000/2780000/2774700/2774641/9601e3f5_w.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Springhill Suites by Marriott Winston-Salem Hanes Mall Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,004 reviews CA $151 CA $171 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Winston-Salem-Hotels-Springhill-Suites-By-Marriott-Winston-Salem-Hanes-Mall.h2774641.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3060000/3052600/3052554/306cf64f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Winston-Salem/University Area, NC Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,004 reviews CA $134 CA $152 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Winston-Salem-Hotels-Hampton-Inn-Suites-Winston-SalemUniversity-Area.h3052554.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![Daily buffet breakfast (USD 11.72 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/200000/190500/190495/d0d5c2a1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hawthorne Inn and Conference Center Winston-Salem - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 1,005 reviews CA $90 CA $102 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Winston-Salem-Hotels-Hawthorne-Inn-And-Conference-Center.h190495.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![Free buffet breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/8600/8533/2026b213_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Winston-Salem Medical Center Area by IHG Winston-Salem - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,006 reviews CA $123 CA $139 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Winston-Salem-Hotels-Holiday-Inn-Express-Winston-Salem-Downtown-West.h8533.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/3200/3198/ea2e6d09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Winston-Salem Marriott Winston-Salem - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 710 reviews CA $179 CA $202 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Winston-Salem-Hotels-Winston-Salem-Marriott.h3198.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![Free continental breakfast](https://images.trvl-media.com/lodging/1000000/10000/5600/5561/c46a044c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Winston-Salem Hanes Mall Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,004 reviews CA $146 CA $164 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Winston-Salem-Hotels-Hampton-Inn-Winston-Salem-Hanes-Mall.h5561.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/18000000/17270000/17262400/17262315/441733c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem - 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Pool - Breakfast included - Pet-friendly - Parking included 7.4 Good 1,009 reviews CA $107 CA $121 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Winston-Salem-Hotels-Best-Western-Plus-University-Inn.h5431.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=1605&destination=Winston-Salem&destType=MARKET&latLong=36.099861,-80.244217&searchId=c3fea099-b699-4520-989d-76163ba21596&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWinston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWinston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.07431%2C-80.29911&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=crOtpi3OkRLdHiYONIvoWd4LVpo=) 3330 Silas Creek Pkwy, Winston-Salem, NC, 27103 #### What's nearby - Hanes Mall - 3 min walk - 0.3 km - Adventure Landing Winston-Salem - 8 min walk - 0.7 km - Novant Health Medical Park Hospital - 9 min walk - 0.8 km - Novant Health Forsyth Medical Center - 9 min walk - 0.8 km - Wilkes Regional - 3 min drive - 2.7 km #### Getting around - High Point Station - 25 min drive - Piedmont Triad Intl. Airport (GSO) - 31 min drive #### Restaurants - ‪McDonald's - ‬6 min walk - ‪Texas Roadhouse - ‬10 min walk - ‪The Cookie House - ‬9 min walk - ‪Golden Corral - ‬11 min walk - ‪Chipotle Mexican Grill - ‬9 min walk ## About this property ### Best Western Plus Hanes Mall Hotel Hotel near Wake Forest University Take advantage of free full breakfast, a grocery/convenience store, and laundry facilities at Best Western Plus Hanes Mall Hotel. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center. Other perks include: - An outdoor pool - Free self parking - RV/bus/truck parking, smoke-free premises, and a 24-hour front desk - A vending machine, a front-desk safe, and an elevator - Guest reviews give top marks for the breakfast and helpful staff Room features All 130 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - LED TVs with premium channels - Wardrobes/closets, separate sitting areas, and refrigerators ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/160000/151400/151327/a043f81d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Hanes Mall Williamsburg Square - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 1,002 reviews CA $97 CA $113 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=151327&PinnedHotelID=151327&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/210000/200700/200636/1519d557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites Hanes Mall Winston-Salem - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,003 reviews CA $131 CA $151 total includes taxes & fees Nov 24 - 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Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 1,005 reviews CA $90 CA $102 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=190495&PinnedHotelID=190495&HadPinnedHotel=true®ionId=-1&adults=2) ![Queen Suite Two Queen Beds Accessible](https://images.trvl-media.com/lodging/105000000/104010000/104006400/104006376/80291a00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 261 reviews CA $118 CA $134 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=104006376&PinnedHotelID=104006376&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/520000/520000/519916/09c40e3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Hanes Mall Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 6.8 1,009 reviews CA $86 CA $97 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=519916&PinnedHotelID=519916&HadPinnedHotel=true®ionId=-1&adults=2) ![Free buffet breakfast](https://images.trvl-media.com/lodging/1000000/10000/8600/8533/97b1f25b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Winston-Salem Medical Center Area by IHG Winston-Salem - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 1,006 reviews CA $123 CA $139 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8533&PinnedHotelID=8533&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/1000000/110000/102600/102515/c03f3dfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Clemmons I-40 Winston-Salem - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 394 reviews CA $99 CA $111 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=102515&PinnedHotelID=102515&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed with Sofa bed | Living area](https://images.trvl-media.com/lodging/1000000/470000/460300/460211/bbf08cba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Winston-Salem University Winston-Salem - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 192 reviews CA $106 CA $120 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=460211&PinnedHotelID=460211&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free full breakfast ### Things to do - Gym - Outdoor pool ### Family friendly - Grocery/convenience store - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business center - Computer station - Conference space - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Assistive listening devices - Braille/raised signage - Elevator (36 inch wide door) - Pool hoist on site - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible van parking ### More - 5 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Hanes Mall Best Western Mall Best Western Plus Hanes Mall Best Western Plus Hanes Mall Winston-Salem Best Western Plus Hanes Mall Hotel Hotel Best Western Plus Hanes Mall Hotel Winston-Salem Hanes Hotel Hanes Mall Hotel Best Western Plus Hanes Mall Hotel Hotel Winston-Salem ## Frequently asked questions ### Does Best Western Plus Hanes Mall Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Best Western Plus Hanes Mall Hotel? > As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Nov 27, 2025 start from CA $103.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Winston-Salem-Hotels-Best-Western-Plus-Hanes-Mall-Hotel.h11901.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Plus Hanes Mall Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Best Western Plus Hanes Mall Hotel? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Best Western Plus Hanes Mall Hotel? > Check-out is at 11 AM. ### Where is Best Western Plus Hanes Mall Hotel located? > Situated in Winston-Salem, this hotel is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Plus Hanes Mall Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 378 8 - Good 284 6 - Okay 152 4 - Poor 93 2 - Terrible 95 ### 7.6/10 Cleanliness ### 8.2/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Fernando Sep 6, 2025 Liked: Cleanliness, amenities Great stay ##### Fernando Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Chante Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities The overall look of the hotel was clean and orderly, but the staff could use a lesson on customer service. ##### Chante Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Marie Nov 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The floors were sticky everything seemed like it needed to be repaired ##### Marie Stayed 3 nights in Oct 2025 ### 6/10 Okay #### William Oct 26, 2025 Disliked: Cleanliness, property conditions & facilities Cold eggs, smell of throw-up all over first floor the whole stay, one elevator (of two) out of order. ##### William Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Steven Oct 25, 2025 Disliked: Cleanliness, property conditions & facilities It smelled really bad in the lobby. There was water damage in the hallway of our floor. ##### Steven Stayed 1 night in Oct 2025 ### 8/10 Good #### Natasha May 29, 2025 Very convenient and comfortable stay. ##### Natasha Stayed 3 nights in May 2025 ### 8/10 Good #### Jennifer Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great overnight stay. Need staff at desk. ##### Jennifer Stayed 1 night in Aug 2025 ### 4/10 Poor #### Elmylyn Oct 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities We saw a bug crawling on the wall The room was not comfortable We instantly checked out after a few minutes of checking in. ##### Elmylyn Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Sherry Oct 14, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Filthy dirty conditions from the elevator to hallways to room. I was disappointed that Expedia would promote this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/1becf650-a6ea-410c-9643-07df79622d60-1760400757219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f211f68-d535-499a-b946-a18e0aca9478-1760400756672.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sherry Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Tiffany Oct 26, 2025 Liked: Cleanliness Not the greatest. Lobby had bad smell throughout our visit. Maid knocked on our door to clean one hour before checkout even though we had the do not disturb sign out. Rooms need refurbishing. ##### Tiffany Stayed 1 night in Oct 2025 ### 4/10 Poor #### Christopher Oct 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities you get what you pay for. ##### Christopher Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Stephanye Sep 2, 2025 Disliked: Staff & service, property conditions & facilities Don’t stay here ##### Stephanye Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Kevin Oct 20, 2025 Liked: Cleanliness, amenities Disliked: Staff & service, property conditions & facilities Breakfast ends at 10am, the breakfast attendant started breaking down and turning off everything at 9:35. She got an attitude when guest asked her for stuff. ##### Kevin Stayed 3 nights in Oct 2025 ### 8/10 Good #### Debra Aug 7, 2025 Liked: Cleanliness, amenities Very quiet, staff wonderful. Room was somewhat clean but showing age. ##### Debra Stayed 1 night in Aug 2025 ### 8/10 Good #### Rebecca Nov 16, 2025 Liked: Staff & service The negatives: The room was very clean, but the hallways and elevators were not. One of the elevators was scary, making bumping noises and swaying. The outside drapes didn't close, so I only had sheers between me and the outside. I ordered room service and my order was wrong. When I called about paying nearly $8 for a 12 oz. cup of tea rather than the half-gallon on the menu; they said they were out of half-gallons and only offered me a gift card that I can only use at another hotel that uses OrderInn. The positives: The staff is very nice, the room was clean, the area is convenient and breakfast was phenominal. I would stay here again for those reasons. ##### Rebecca Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jan Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to Baptist hospital, the mall, and places to eat ##### Jan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kenneth Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and comfortable with professional staff. ##### Kenneth Stayed 2 nights in May 2025 ### 10/10 Excellent #### Cristina Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great! ##### Cristina Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Alexandra Oct 27, 2025 Disliked: Amenities, property conditions & facilities The lobby had a strange/unpleasant odor. Only 1 elevator was working. Front desk staff was not always available. Poor insulation from hallway to room door; could hear a lot of sounds/noise. Vending machine only took $1 bills which limited what I could purchase. ##### Alexandra Stayed 2 nights in Oct 2025 ### 8/10 Good #### Deborah Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel with very friendly staff! ##### Deborah Stayed 2 nights in Mar 2025 ### 8/10 Good #### Jennifer Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Stay Our stay here was very nice! Clean and comfortable. Close to a lot of things. Just wish the pool would have been open (closed for cleaning…front desk said it was a weird color). And it smelled like there was a Chinese restaurant on the 5th floor (not complaining…just very strong smell). ##### Jennifer Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kenny Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay during my travels, breakfast was nice ##### Kenny Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gloria Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Easy check in. Nice room ##### Gloria Stayed 1 night in Jun 2025 ### 10/10 Excellent #### marco Dec 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### marco Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Robert Mar 30, 2025 Liked: Cleanliness I really enjoyed my experience there ##### Robert Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Silver Reef Casino Resort](https://www.expedia.ca/Bellingham-Hotels-Silver-Reef-Casino-Resort.h16231932.Hotel-Information) > > [The Trail in Adams - Berkshires’ Art Hotel](https://www.expedia.ca/Adams-Hotels-Topia-Inn-An-Organic-Oasis.h12259511.Hotel-Information) > > [Isla Bella Beach Resort & Spa](https://www.expedia.ca/Marathon-Hotels-Isla-Bella-Beach-Resort-Spa.h24101706.Hotel-Information) > > [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > > [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Harrah’s Laughlin - A Caesars Rewards Destination](https://www.expedia.ca/Laughlin-Hotels-Harrahs-Laughlin-Hotel-Casino.h43310.Hotel-Information) > > [Bavarian Inn of Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Bavarian-Inn-Of-Frankenmuth.h9809515.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [The Breakers Palm Beach](https://www.expedia.ca/Palm-Beach-Hotels-The-Breakers-Palm-Beach.h8479.Hotel-Information) > > [Hilton Waikoloa Village](https://www.expedia.ca/Waikoloa-Hotels-Hilton-Waikoloa-Village.h19640.Hotel-Information) > > [Angel Of The Winds Casino Resort](https://www.expedia.ca/Everett-Hotels-Angel-Of-The-Winds-Casino-Resort.h9689970.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [Semiahmoo Resort Golf & Spa, Trademark Collection by Wyndham](https://www.expedia.ca/Bellingham-Hotels-Semiahmoo-Resort-Golf-Spa.h13986.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.ca/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Harrah's Cherokee – A Caesars Rewards Destination](https://www.expedia.ca/Cherokee-Hotels-Harrahs-Cherokee-Casino-Resort.h13319510.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [The Tipsy Pelican- The Best Place To Relax! 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