Find Hotels by Independent in Winona

"The pools were not open"

"After changing rooms because used wash cloths were in the bath, we found the next room with problems. I reported:” Sink cracked Shower shelves not clean No bath towels No body soap ( lotion, conditioner, shampoo ) 3 decaf coffee K cups, no regular Loud bath fan, no separate switch” Staff provided towels. Bed was clean; room comfortable. Manager said the place was to be renovated in June. No refund possible because we booked through Expedia. I wonder if Expedia will do something?"

"Thank you very much "

"I recently stayed at this hotel and unfortunately had a disappointing experience. When I arrived to check in, there was no one at the front desk. After ringing the bell, calling out, and knocking on the window, I waited about 10 minutes before someone finally came out. The staff member who assisted me was not very professional. Once I got to my room, which was supposed to be non-smoking, it smelled strongly of smoke. The room also did not appear to be properly cleaned. The sheets and covers had visible stains, and one of the covers even had a burn hole in it. If you are just looking for a quick, no-frills place to stay, it may be fine. However, basic cleanliness and customer service should be improved."

"Great. 😊. Clean. Beds r comfy the water is hot and the ac is cold stayed for a few days for work would return "

"Roaches, dirty room, cats everywhere outside, price was different from what Expedia said once I got there. Checked out early and left couldn’t stay there anymore. "

"Room was clean. It was was quiet. Complimentary breakfast was good. Price was very good for the stay. "

"Clean room and great stafff (Tracy)"

"The first Room condition was not good. I asked for another room, they gave me a better room, but my sick sister whom I was visiting asked me to stay with her. The desk clerk was very nice."