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Reviews of Norwood Hotel

3 out of 5
Norwood Hotel
112 Marion St, Winnipeg, MB

Reviews

8.2

Very good

Rating 10 - Excellent. 286 out of 742 reviews" "
Rating 8 - Good. 313 out of 742 reviews" "
Rating 6 - Okay. 92 out of 742 reviews" "
Rating 4 - Poor. 31 out of 742 reviews" "
Rating 2 - Terrible. 20 out of 742 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Liked: Staff & service, property conditions & facilities
the room was excellent and clean comfy sleep
Stayed 2 nights in Apr 2024
Response from GM on Apr 4, 2024
Dear Jeanette,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the very near future.Best RegardsDawn

10/10 Excellent

floyd

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting at the hospital
Stayed 1 night in Mar 2024
Response from GM on Apr 4, 2024
Dea Floyd,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the very near future.Best RegardsDawn

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very comfortable stay. It was quiet and staff were very pleasant.
Stayed 2 nights in Feb 2024
Response from gm on Mar 20, 2024
Good Morning Linda,Thank you for your 4/5 review.We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from gm on Mar 20, 2024
Good Morning Michelle,Thank you for taking the time to send a review.We would love to know what we could have done to receive a higher rating? It would help us for your future stays to ensure that you enjoy them to the fullest.Best RegardsDawn

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM on Feb 27, 2024
Good Morning Jacob,Thank you for your 4/5 review.We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Feb 8, 2024
Good Morning Garry,Thank you for your 4/5 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Brent

Stayed 1 night in Jan 2024
Response from GM on Jan 11, 2024
Good Morning Brent,Thank you very much for your 10/10 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 11, 2024
Good Morning Garry,Thank you for your 4/5 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Marlene

Stayed 1 night in Nov 2023
Response from GM on Dec 18, 2023
Good Morning Marlene,Thank you for your 8/10 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Afshin

Business traveller
Liked: Cleanliness, amenities
Great and kind personnel
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Good Morning Afshin,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Oriana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on Dec 11, 2023
Good Morning Oriana,Thank you for your 5/5 review.We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Food for You
We only experienced one issue. The restaurant in the morning requires a reservation. Even though restaurant 2/3 empty. We never ate in Pailinas and took our meals offsite.
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Good Morning Al,Thank you for your review. We are pleased that you enjoyed your stay.We have 2 restaurants - one of which is opened in the morning for breakfast which is to the left. It is very popular and does require reservations. The other does not open until 11am but you can see it from Pauline's and I think that is why you thought it was empty. We hope to see you again in the near future and I would be happy to make a reservation for you so that you will have a table for your stay.Best RegardsDawn

2/10 Terrible

Di

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were bed bugs and bug stains. Hotel wont refund
Stayed 3 nights in Nov 2023
Response from GM on Dec 5, 2023
Good Morning Di,I would like to discuss your review with you further. I am receiving different information from the team regarding your stay. Best RegardsDawn

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have a nice Restaurant though for the price the portion sizes are quite small was still hungry after
Stayed 1 night in Dec 2023
Response from GM on Dec 5, 2023
Good Morning Jill,Thank you for your 4/5 review. We are pleased that you enjoyed your stay with us. I will definitely review this with our Executive Chef as we normally receive rave reviews about our restaurant. We look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Tedda

Stayed 4 nights in Nov 2023
Response from GM on Dec 18, 2023
Good Morning Tedda,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from GM on Nov 17, 2023
Good Morning Ernest,Thank you for your 4/5 review.We are pleased that you enjoyed your stay and we look forward to having you as our guests again in the near future.Best RegardsDawn

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is very clean inside and out. The room was very clean. Staff in their restaurants were efficient and friendly. The food in restaurants great! It is a short walking distance from St. Boniface Hospital. However, chairs in room were old and uncomfortable and we found the mattresses on the bed too hard for our liking.
Stayed 2 nights in Oct 2023
Response from GM on Nov 17, 2023
Good Morning Linda,Thank you for your 4/5 review. We are pleased that you enjoyed your stay. You will be happy to hear that our guestroom carpets & case goods(including chairs) are being replaced this year so that the guestrooms will be like brand new. We look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GM on Nov 17, 2023
Good Morning Elizabeth,Thank you for your 10/10 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like a fairly safe neighborhood. Very clean hotel. Room was lovely and very clean
Stayed 1 night in Oct 2023
Response from GM on Nov 17, 2023
Good Morning Martin,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Brenda, Wasagamack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel with clean rooms and a great location. Sound carries a bit and the beds could be a bit more comfortable. The staff were amazing and housekeeping was friendly and did a great job Both restaurants are great as well.
Stayed 2 nights in Oct 2023
Response from GM on Nov 17, 2023
Good Morning Brenda,Thank you for your 4/5 review. We are pleased that you enjoyed your stay with us. You will be pleased to hear that we are having the lobby and banquet rooms renovated in January 2024 which will make us a beautiful new boutique hotel.We look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached restaurabts were excellent
Stayed 2 nights in Oct 2023
Response from GM on Oct 13, 2023
Good Morning Dorothy,Thank you for your 5/5 review and kind feedback on our restaurants. We are thrilled you enjoyed your stay and our food. We look forward to seeing you again in the near future.Best RegardsDawn

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Short sray
The staff were pleasant, room was clean and comfortable other than the pillows that were tiny and hard. The walls must be very thin as people taking in the hallway and other guests in rooms close by was very loud.
Stayed 2 nights in Sep 2023
Response from GM on Oct 13, 2023
Good Morning Joanne,Thank you for your review. We are pleased that you enjoyed your stay and I have noted your comments regarding our pillows. I will definitely check the room you were staying in and have them changed and apologize if they were not comfortable.We hope to see you again in the near future.Best RegardsDawn

10/10 Excellent

Bigg

Stayed 1 night in Sep 2023
Response from GM on Nov 17, 2023
Good Morning Bigg,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

4/10 Poor

Emma

Stayed 2 nights in Sep 2023
Response from GM on Nov 17, 2023
Good Morning Emma,Thank you for taking the time to write your review. I was disappointed to see it was a 2/5. Normally we receive much higher scores. Are you able to share what we could have done better to receive a higher score and make you a happier guest?Best RegardsDawn

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen not open Sept 25 morning
Stayed 1 night in Sep 2023
Response from GM on Sep 30, 2023
Good Morning Robert,Thank you for your 4/5 review. We are pleased you enjoyed your stay.I do apologize for the delay in the kitchen - we had some mechanical difficulties that had to be fixed but rest assured they are fixed now and the restaurant will be opened for your next stay.Best RegardsDawn

8/10 Good

tessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay. The only thing that bugged me was the children running around until all hours of the night above my room. I called the front desk and they called the room and the running around got worse. Not the hotels fault but definitely made for poor sleep for two nights.
Stayed 2 nights in Sep 2023
Response from gm on Sep 18, 2023
Good Morning Tessa,Thank you for your 4/5 review. We are pleased that you enjoyed your stay. I was disappointed to hear about the noise from the room above. Please note for future that we do have a strict policy on this and another call to the room would have had security go to speak with them. We look forward to having you as our guest again in the near future.Best RegardsDawn

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible rude staff. The clientele is subpar, I kept receiving calls after midnight from from drunk guests. That happened two nights in a row. No help from staff, they said they were not able to track calls??? They said the beds were were plush, no they were hard as rock. Thin carpet glued down on bumpy cement. A tripping hazard. A mediocre hotel not fit for any traveller.
Stayed 4 nights in Sep 2023
Response from GM on Sep 18, 2023
Good Morning Louise,I was disappointed to receive your 1/5 review.After our phone call - I thought I was able to alleviate some of your concerns and did offer to change your room due to your bed which you declined.I always receive rave reviews regarding our staff and am surprised that you felt the multiple staff that spoke with you about your concerns were all rude. I will definitely review your stay with them.SincerelyDawn

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the path.
Stayed 4 nights in Sep 2023
Response from GM on Sep 18, 2023
Thank you very much for your 10/10 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 18, 2023
Thank you very much for your 8/10review. We are pleased that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from GM on Sep 18, 2023
Thank you very much for your 10/10 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

4/10 Poor

Brenda

Stayed 6 nights in Aug 2023
Response from GM on Sep 5, 2023
Good Morning Brenda,Thank you for taking the time to provide a review.Your score is a lot lower than we normally receive and I am hoping to review with you to see what we could have done better?I would be happy to call you to discuss further if you agree.Best RegardsDawn

6/10 Okay

ERIC

Travelled with partner
good parking
Stayed 1 night in Aug 2023
Response from GM on Sep 5, 2023
Dear Eric,Thank you for taking the time to post a review.We were disappointed to receive a 3/5 and were wondering if you could advise what we could have done better during your stay. This feedback will help us with future stays.Best RegardsDawn

10/10 Excellent

Janet

Stayed 1 night in Aug 2023
Response from GM on Sep 18, 2023
Good Morning Janet,Thank you very much for your 5/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Norwood is one of my go-to hotels in Winnipeg. The rooms are clean, staff are friendly and the restaurants are very good. I feel, however, that parking costs should be covered as a guest of the hotel.
Stayed 1 night in Aug 2023
Response from GM on Sep 5, 2023
Dear Alina,Thank you for your 4/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you stay with us again in the near future.Best RegardsDawn

10/10 Excellent

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities
Bĝĝĝģghhhhhĥhhhhhhhh
Stayed 2 nights in Aug 2023
Response from gm on Sep 5, 2023
Thank you for your 5/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you stay with us again in the near future.Best RegardsDawn

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the rooms... the pillows were small which I like... comfortable.; easily accessible... close to family which I visited.
Stayed 3 nights in Aug 2023
Response from GM on Sep 5, 2023
Good Morning Marie,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you stay with us again in the near future.Best RegardsDawn

8/10 Good

Sally

Stayed 1 night in Aug 2023
Response from GM on Aug 16, 2023
Good Morning Sally,Thank you very much for your 8/10 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

myfanwy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean and comfortable. I would stay again.
Stayed 2 nights in Aug 2023
Response from GM on Aug 16, 2023
Good Morning myfanwy,Thank you very much for your 5/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My stay was very comfortable and staff were very helpful. The cleaning lady was very nice. The restaurant is excellent with terrific food
Stayed 3 nights in Jul 2023
Response from GM on Aug 16, 2023
Good Morning!Thank you for your 10/10 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Aleksander, Orangeville

Business traveller, Travelled with partner
Liked: Cleanliness
Room, excellent bed
Stayed 4 nights in Jul 2023
Response from GM on Aug 2, 2023
Good Morning Aleksander,Thank you for your 4/5 review. We are please that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Donna, Cross Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying at the Norwood Hotel when in Wpg.
Stayed 4 nights in Jul 2023
Response from GM on Aug 2, 2023
Good Morning Donna,Thank you very much for your 5/5 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Roberta

Stayed 3 nights in Jul 2023
Response from GM on Aug 16, 2023
Good Morning Roberta,Thank you for the 4/5 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jul 2023
Response from GM on Jul 21, 2023
Good Morning Line,Thank you for your 5/5 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from GM on Aug 2, 2023
Good Morning Joan,Thank you very much for your 10/10 review. We are thrilled that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM on Jul 21, 2023
Good Morning Robert,Thank you for your 10/10 review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 2 nights in Jul 2023
Response from GM on Jul 21, 2023
Good Morning Gloria,thank you for your 4/5 review. We are pleased that you enjoyed your stay and our food! We look forward to having you as our guest again in the near future.Best RegardsDawn

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very modern and well kept property. Traffic is heavy in the area but that is to be expected given the location. Close to the Forks and downtown while other areas of Winnipeg are accessible. Staff were very helpful and professional. I highly recommend this property. A hospital a McDonald's and a Timmy's are across the street. What more can you ask for. Very quiet for a property with a tavern.
Stayed 2 nights in Jul 2023
Response from GM on Jul 14, 2023
Good Morning Gary,Thank you very much for your wonderful review. We are thrilled that you enjoyed your stay with us and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Richard

Stayed 2 nights in Jul 2023
Response from GM on Aug 2, 2023
Good Morning Richard,Thank you very much for your 4/5 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on Jul 14, 2023
Good Morning Ralph,thank you for your 4/5 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn

8/10 Good

Angela

Stayed 1 night in Jul 2023
Response from GM on Aug 2, 2023
Good Morning Angela,Thank you for your 4/5 review. We are pleased that you enjoyed your stay and we look forward to having you as our guest again in the near future.Best RegardsDawn